وظائف DHL

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>1. Mission principale</strong><br>Assurer la collecte et la livraison des envois express auprès des clients, dans le respect des délais, des procédures opérationnelles et des standards de qualité et de sécurité de DHL Express.<br><strong>2. Principales responsabilités</strong><br>Assurer la collecte et la livraison des colis et documents auprès des clients.<br>Respecter les itinéraires et les délais de livraison définis.<br>Vérifier la conformité des envois et des documents associés.<br>Assurer le chargement, le transport et la remise des colis en toute sécurité.<br>Obtenir les signatures et confirmations de réception des clients.<br>Assurer un service client professionnel et courtois.<br>Veiller au bon état et à l'entretien du véhicule mis à disposition.<br>Respecter les règles de sécurité routière ainsi que les procédures internes de DHL.<br>Signaler toute anomalie, incident ou difficulté rencontrée lors des opérations de collecte et de livraison.<br><strong>3. Profil et exigences du poste</strong><br>Résider obligatoirement à Batna.<br>Être titulaire d'un diplôme.<br>Être titulaire d'un permis de conduire valide.<br>Avoir une bonne connaissance de la ville de Batna et de ses environs.<br>Être ponctuel, sérieux, dynamique et motivé.<br>Avoir le sens de l'organisation et des responsabilités.<br>Disposer d'un bon sens relationnel et d'une bonne communication.<br>Être capable de travailler sous pression et de respecter les délais.<br><strong>4. Compétences requises</strong><br>Sens du service client.<br>Respect des consignes et des procédures.<br>Ponctualité et rigueur.<br>Esprit d'équipe.<br>Bonne capacité d'adaptation.<br><br> </div>

<div><strong>1. Mission principale</strong></div><div><br></div><div>Assurer la collecte et la livraison des envois express auprès des clients, dans le respect des délais, des procédures opérationnelles et des standards de qualité et de sécurité de DHL Express.</div><div><br></div><div><strong>2. Principales responsabilités</strong></div><div><br></div><div>Assurer la collecte et la livraison des colis et documents auprès des clients.</div><div><br></div><div>Respecter les itinéraires et les délais de livraison définis.</div><div><br></div><div>Vérifier la conformité des envois et des documents associés.</div><div><br></div><div>Assurer le chargement, le transport et la remise des colis en toute sécurité.</div><div><br></div><div>Obtenir les signatures et confirmations de réception des clients.</div><div><br></div><div>Assurer un service client professionnel et courtois.</div><div><br></div><div>Veiller au bon état et à l'entretien du véhicule mis à disposition.</div><div><br></div><div>Respecter les règles de sécurité routière ainsi que les procédures internes de DHL.</div><div><br></div><div>Signaler toute anomalie, incident ou difficulté rencontrée lors des opérations de collecte et de livraison.</div><div><br></div><div><strong>3. Profil et exigences du poste</strong></div><div><br></div><div>Résider obligatoirement à Batna.</div><div><br></div><div>Être titulaire d'un diplôme.</div><div><br></div><div>Être titulaire d'un permis de conduire valide.</div><div><br></div><div>Avoir une bonne connaissance de la ville de Batna et de ses environs.</div><div><br></div><div>Être ponctuel, sérieux, dynamique et motivé.</div><div><br></div><div>Avoir le sens de l'organisation et des responsabilités.</div><div><br></div><div>Disposer d'un bon sens relationnel et d'une bonne communication.</div><div><br></div><div>Être capable de travailler sous pression et de respecter les délais.</div><div><br></div><div><strong>4. Compétences requises</strong></div><div><br></div><div>Sens du service client.</div><div><br></div><div>Respect des consignes et des procédures.</div><div><br></div><div>Ponctualité et rigueur.</div><div><br></div><div>Esprit d'équipe.</div><div><br></div><div>Bonne capacité d'adaptation.</div>

<div><div>Le/La Conseiller(ère) de vente cash est chargé(e) de répondre aux demandes des clients, par téléphone et au Desk. Il/Elle veille à ce que les opérations de dépôt, de collecte et de livraison des envois soient traitées conformément aux normes et procédures du réseau.</div><div><br></div><div><strong>Responsabilités principales :</strong></div><div><br></div><div>• Agir en permanence en tant qu’ambassadeur(rice) de DHL et répondre aux besoins des clients de manière professionnelle.</div><div>• Développer et maintenir un haut niveau de relation professionnelle avec l’ensemble des clients.</div><div>• Mettre en place et maintenir des processus de travail proactifs afin d’assurer un travail d’équipe efficace, le respect des procédures de navette et l’atteinte des performances globales du station.</div><div>• Offrir un niveau élevé de service client et de professionnalisme, en tenant compte du fait que tous les clients DHL ont des exigences express et attendent une action immédiate et rapide.</div><div>• Traiter avec exactitude tous les envois acceptés au comptoir et saisir les données nécessaires afin de garantir des lettres de transport (Air Waybills) conformes et proposer le service DHL le plus adapté au client.</div><div>• Promouvoir et vendre les services à valeur ajoutée de DHL tels que l’assurance, Import Express et TDD, et participer activement au programme de pistes commerciales (Sales Lead) afin de contribuer au chiffre d’affaires du pays.</div><div>• Travailler efficacement de manière autonome et en équipe afin d’atteindre les objectifs individuels et ceux du service, tout en favorisant en permanence un esprit d’équipe positif.</div><div>• Gérer les réclamations clients avec professionnalisme et mettre en œuvre toutes les actions nécessaires pour résoudre les problèmes dans le but d’assurer leur entière satisfaction, avec une intervention minimale des responsables d’équipe.</div><div>• Veiller à ce que tous les envois soient manifestés à la fin de chaque poste et s’assurer que tous les documents et factures relatifs aux envois WPX soient numérisés afin de faciliter un dédouanement plus rapide.</div><div><br></div><div><strong>Connaissances, compétences et expérience:</strong></div><div><br></div><div>• Solide formation académique avec une connaissance du secteur des services, ce qui constitue un atout.</div><div>• Maîtrise des outils Microsoft Word, Excel et PowerPoint.</div><div>• Bonnes compétences en communication orale et écrite – l’anglais et l’arabe sont souhaitables.</div><div>• Personne motivée, capable de travailler de manière autonome.</div><div>• Esprit d’initiative, travaillant la plupart du temps sans supervision directe.</div><div>• Capacité à travailler sous pression dans un environnement dynamique et à rythme soutenu.</div><div>• Excellentes compétences en planification et en organisation.</div><div>• Flexibilité pour assurer différentes missions et fonctions.</div><div>• Forte orientation client et passion pour la satisfaction des clients.</div><div><br></div><div><br></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Shift Warehouse operations team leader</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><strong>DHL Global Forwarding </strong>– Algeria has an opening for a <strong>Shift Warehouse operations team leader</strong> where you will coordinate warehouse and ground operations plans and processes to provide smooth operations for movement, storage and inventory control of materials, finished goods, tools and packaging and to meet cost, quality, customer and market-specific requirements in line with the business strategy and requirements, corporate guidelines and policies.</p><br><br> <p><strong>In this Shift Warehouse operations team leader position </strong></p><br><br> <ul> <li>You will coordinate warehouse and manual handling plans and processes to ensure safe and efficient operations across organization-owned or leased warehouses.</li> <li>You will coach and guide the team in executing day-to-day tasks and activities, ensuring work schedules and targets are achieved.</li> <li>You will monitor operational activities to receive incoming shipments and process outgoing shipments within defined service performance timelines.</li> <li>You will participate in inventory planning and scheduling activities, including overseeing product ordering to meet organizational requirements.</li> <li>You will resolve operational conflicts and support the coordination of delivery schedules with shippers and customers.</li> <li>You will maintain up-to-date stock information and review daily material movements and actual production schedules against inventory levels.</li> <li>You will ensure the accuracy of customers' inventory by conducting daily and weekly inventory cycle counts.</li> <li>You will perform inventory control activities, conduct stock turnover analyses, and manage material scheduling.</li> <li>You will review the inspection of incoming materials to ensure conformity with order specifications and identify any defects.</li> <li>You will execute safety, security, and inventory control programs to ensure that goods and equipment are safely operated, properly maintained, and securely stored.</li> <li>You will review and optimize the utilization of warehouse facilities for storing and distributing materials, including raw materials, finished products, tools, and packaging materials.</li> <li>You will identify operational issues and improvement opportunities, and implement best practices in warehouse and manual handling to enhance efficiency, accelerate service delivery, and reduce costs.</li> </ul> <p><strong>Now, here’s what we need from you</strong></p><br><br> <ul> <li>Skills: Business Operations, Coaching, Cycle Counting, Dock Operations, Inventory Control, Manual Handling, Performance Management, Supervisory Management, Warehouse Management, Warehouse Operations.</li> <li>Education Level: Bachelors Degree.</li> <li>Experience Level: more than 2 years.</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>

<div><p><strong>Shift Warehouse operations team leader</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p><strong>DHL Global Forwarding </strong>– Algeria has an opening for a <strong>Shift Warehouse operations team leader</strong> where you will coordinate warehouse and ground operations plans and processes to provide smooth operations for movement, storage and inventory control of materials, finished goods, tools and packaging and to meet cost, quality, customer and market-specific requirements in line with the business strategy and requirements, corporate guidelines and policies.</p>   <p><strong>In this Shift Warehouse operations team leader position </strong></p>   <ul> <li>You will coordinate warehouse and manual handling plans and processes to ensure safe and efficient operations across organization-owned or leased warehouses.</li> <li>You will coach and guide the team in executing day-to-day tasks and activities, ensuring work schedules and targets are achieved.</li> <li>You will monitor operational activities to receive incoming shipments and process outgoing shipments within defined service performance timelines.</li> <li>You will participate in inventory planning and scheduling activities, including overseeing product ordering to meet organizational requirements.</li> <li>You will resolve operational conflicts and support the coordination of delivery schedules with shippers and customers.</li> <li>You will maintain up-to-date stock information and review daily material movements and actual production schedules against inventory levels.</li> <li>You will ensure the accuracy of customers' inventory by conducting daily and weekly inventory cycle counts.</li> <li>You will perform inventory control activities, conduct stock turnover analyses, and manage material scheduling.</li> <li>You will review the inspection of incoming materials to ensure conformity with order specifications and identify any defects.</li> <li>You will execute safety, security, and inventory control programs to ensure that goods and equipment are safely operated, properly maintained, and securely stored.</li> <li>You will review and optimize the utilization of warehouse facilities for storing and distributing materials, including raw materials, finished products, tools, and packaging materials.</li> <li>You will identify operational issues and improvement opportunities, and implement best practices in warehouse and manual handling to enhance efficiency, accelerate service delivery, and reduce costs.</li> </ul>   <p><strong>Now, here’s what we need from you</strong></p>   <ul> <li>Skills: Business Operations, Coaching,  Cycle Counting,  Dock Operations,  Inventory Control,  Manual Handling,  Performance Management,  Supervisory Management,  Warehouse Management,  Warehouse Operations.</li> <li>Education Level: Bachelors Degree.</li> <li>Experience Level: more than 2 years.</li> </ul>     <p><strong>We offer:</strong></p>   <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>