Restaurants Manager Jobs in Algeria

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Assists in establishing and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Assists in monitoring candidate identification and selection process.<br>• Performs quality control on candidate identification/selection.<br>Assisting in Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Assists with unemployment claim activity reports.<br>• Attends unemployment hearings and ensures property is properly represented, as needed.<br>Assisting in Managing Employee Development<br>• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Assisting in Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Assisting in Managing Legal and Compliance Practices<br>• Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity</strong></p><br><br><br><p>We are looking for a Transport Solutions Sales Support (Customer Solution Responsible - CSR) to join our Sales organization and support the continued growth of Ericsson's Transport business in Algeria. You will work with strategic customers including ATM Mobilis, Ooredoo Algeria, and Algeria Telecom, helping shape and secure transport business opportunities through technical leadership and customer engagement.<br>Algeria is an important Transport business market within Market Area Europe, Middle East &amp; Africa, making this a highly visible and business-critical role. As the Customer Solution Responsible (CSR), you will act as the technical lead throughout the sales cycle, collaborating with Account Managers, Pricing, Supply, Sourcing, Delivery, Product Management and Customer Support organizations to develop competitive end-to-end transport solutions based on Ericsson's industry-leading portfolio.&nbsp;</p><br><br><br><p><strong>What you will do</strong></p><br><br><p><br>• Act as the Customer Solution Responsible (CSR) for Transport opportunities throughout the sales lifecycle.&nbsp;<br>• Support sales teams by translating customer requirements into competitive technical solutions.&nbsp;<br>• Design and position Ericsson Transport solutions, including MINI-LINK, Router 6000 and RAN Connect portfolios.&nbsp;<br>• Lead the technical response for RFIs, RFQs and RFPs while coordinating cross-functional technical contributions.&nbsp;<br>• Prepare high-level solution designs, dimensioning, BoQs and technical proposals.&nbsp;<br>• Conduct customer presentations, workshops and technical discussions.&nbsp;<br>• Serve as a trusted technical advisor to customers, understanding their network evolution strategies and business needs.&nbsp;<br>• Work closely with Product Management and R&amp;D to communicate customer requirements and market feedback.&nbsp;<br>• Support business growth by identifying new opportunities and promoting innovative transport technologies that enable high-performing 5G networks.&nbsp;</p><br><br><br><p><strong>The skills you bring</strong></p><br><br><br><p><strong>Must-have</strong></p><br><br><p><br>• Experience in technical pre-sales, solution architecture or telecom network engineering.&nbsp;<br>• Strong knowledge of Ericsson MINI-LINK, Router 6000 and RAN Connect portfolios.&nbsp;<br>• Good understanding of microwave, IP and transport network technologies.&nbsp;<br>• Experience supporting customer tenders and RFP responses.&nbsp;<br>• Excellent stakeholder management, communication and presentation skills.&nbsp;<br>• Ability to coordinate multiple teams while working under tight deadlines.&nbsp;<br>• Strong analytical and problem-solving skills.&nbsp;<br>• Fluent English.&nbsp;</p><br><br><br><p><strong>Nice to have</strong></p><br><br><p><br>• Knowledge of Ericsson 3PP Transport portfolio.&nbsp;<br>• ETAC competence.&nbsp;<br>• Experience working with mobile operators.</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Algeria (DZ) || Alger</p><br><br><p><strong>Req ID:</strong>&nbsp;787746 </p><br><br><br><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel within the Accor network, a group encompassing over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Seize the opportunity to become a Heartist and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinator (M/F) You are versatile and capable of working independently, and of carrying out a wide range of complex and confidential administrative tasks to support your teams. You know how to communicate with your contacts, anticipate problems and find solutions, and keep your teams informed of the various projects.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In a few words, highlight the benefits and advantages of working at your establishment: Employee card offering discounted rates at Accor; Training plan delivered in our Academies; The opportunity to develop your talents and thrive within your establishment and around the world; The ability to make a difference through our activities; Ethics &amp; Corporate Social Responsibility, such as Planet 21</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and implement administrative procedures, provide support, ensure information sharing within teams, and manage the administrative files of your department.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In a few words, present the team, establishment or work environment that reflects the team culture. Note: You can include local specifics or legal criteria here, such as work permits.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills; ability to prioritize in a diverse and challenging environment; ability to discreetly handle complex and confidential information; computer skills proficient in various software programs</font></font></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS </p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None </p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Véritable partenaire des équipes Cuisine et Food &amp; Beverage, le département Stewarding joue un rôle essentiel dans la qualité de nos opérations. Au-delà de la plonge, nos équipes sont garantes de la propreté des zones de production, de l’hygiène, de la sécurité, de la disponibilité de l’Operating Equipment et du bon déroulement des services et événements.</p><br><p><strong>Missions Principales :&nbsp;</strong></p><br><p>Présent au cœur des opérations, vous accompagnez le Chef Stewarding et supervisez quotidiennement les équipes. Vous organisez les postes de plonge, contrôlez la propreté des zones, veillez à la disponibilité du matériel et faites appliquer les procédures HACCP et de sécurité.</p><br><p>Nous recherchons avant tout une personne organisée, réactive, exigeante sur la propreté et capable de fédérer une équipe sur le terrain.</p><br><br>Qualifications<br><br><p><strong>Profil Recherché:&nbsp;</strong></p><br><p>Esprit d’équipe, discipline, sens de l’organisation et de la propreté, respect des standards, disponibilité opérationnelle et capacité à travailler dans un environnement hôtelier exigeant.</p><br><p>Une expérience en ouverture ou pré-ouverture d’hôtel constitue un véritable plus.</p><br><p>Vous aimez le travail de terrain et souhaitez participer à la construction d’une nouvelle équipe ? Rejoignez-nous et prenez part à cette nouvelle aventure hôtelière</p><br> </div>

<b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Company description</font></font></b><br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel within the Accor network, a group encompassing over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Seize the opportunity to become a Heartist and let your heart guide you in this world where life beats stronger.</font></font></p> <br> <div><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></b></div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the receipt, storage and distribution of the establishment's goods in compliance with procedures, hygiene and safety standards. Guarantee the proper preservation of products and the accuracy of stock movements.</font></font></p> <p> </p> <p>T ches &amp; responsabilit s :</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> R receive the goods and check their conformity with the purchase and delivery orders.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Check the quantities, quality and expiry dates of the products.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the storage and organization of goods in compliance with hygiene and safety standards.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure good stock rotation.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Prepare and distribute goods to the different departments in accordance with validated requests.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Accurately record stock entries and exits in the management system.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in periodic inventories and report any discrepancies found.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Monitor stock levels and report risks of stockouts or overstocking.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Keep stores clean, orderly and safe.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Comply with HACCP standards, food safety and Accor procedures.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Report any anomalies or non-compliant products to the Stores Supervisor.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Collaborating with the various hotel departments to ensure the availability of necessary products.</font></font></p> <br> <div><b>Qualifications</b></div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">PROFILE SOUGHT:</font></font></p> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* University degree in Accounting, Finance, Management or equivalent field</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Proven experience in hotel accounting or in the luxury hospitality sector</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Good knowledge of ERP systems and hotel accounting software</font></font></p> <p>* Excel</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Ability to manage monthly closings and financial statements with rigor and accuracy</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Strong skills in financial analysis</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Strong sense of organization, confidentiality, and respect for deadlines</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Excellent communication and coordination skills</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Ability to work under pressure in a dynamic hotel environment</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Initiative, leadership and results-oriented</font></font></p>

<p>Yassir is the leading super app for on-demand services in the Maghreb region. Our mission: to transform how everyday services are accessed, thanks to an innovative and constantly evolving platform. Present in over 45 cities across several countries (Algeria, Morocco, Tunisia, Senegal, as well as France and various sub-Saharan African countries), Yassir continues its rapid expansion into new markets. Supported by renowned international investors such as BOND and Y Combinator (Airbnb, Stripe, Dropbox, DoorDash), the company has raised nearly $200 million, consolidating its position as a key player in African tech. Beyond providing services, our ambition is to create a sustainable ecosystem, based on user satisfaction and strong social values.</p><p><strong>MAIN MISSION OF THE POSITION</strong></p><p>The HORECA Acquisition Specialist's main mission is to develop and expand the Yassir Cash merchant partner network within the HORECA sector (Hotels, Restaurants, Cafes) throughout Algeria. Acting as a field sales hunter, they are responsible for the entire sales cycle: from prospecting to contract signing, and finally to the effective activation of the point of sale. Their ultimate goal is to establish Yassir Cash as the essential electronic payment method for all players in the catering and hotel industry in Algeria.</p><p><strong>KEY RESPONSIBILITIES &amp; ACTIVITIES</strong></p><ul><li>Prospect and develop a portfolio of HORECA partners by identifying establishments with high potential.</li><li>Present the Yassir Cash offer, negotiate partnerships, and close sales.</li><li>Manage the onboarding process for new merchants (contracts, administrative documents, and payment solution setup).</li><li>Support partner launches, train teams, ensure visibility of marketing materials, and monitor activities via the CRM.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and the art of hospitality, the Guest Relations Agent at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, particularly VIP clients and loyalty members. Under the supervision of their superiors, they anticipate every desire, exceed expectations, and create bespoke, tailor-made experiences to showcase the prestige and refinement of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee a seamless stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to the Guest Relations Coordinator and the Guest Relations Supervisor for operational management and follow-up of VIP files.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit major incident reports, satisfaction indicators and critical cases to your hierarchy.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury hotels (5 stars), with a perfect mastery of its codes and standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My perfect and fluent mastery of English, French and Arabic.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding clientele.</font></font></li></ul>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope Cr e en 1951, l'OIM est une organisation apparent e aux Nations Unies et, en tant que principale agence des Nations Unies dans le domaine de la migration, elle travaille en troite collaboration avec des partenaires gouvernementaux, intergouvernementaux et non gouvernementaux. L'OIM a pour mission de promouvoir des migrations humaines et ordonn es dans l'int r t de tous. Pour ce faire, elle fournit des services et des conseils aux gouvernements et aux migrants</p><p>Organizational Department / Unit to which the Consultant is contributing Under the direct supervision of the Protection Center Manager and in coordination with the Protection and Medical teams, the Protection Centre Assistant supports the safe and effective daily functioning of the Centre. They assist with beneficiary reception and follow-up, identification and referral of protection and medical needs, AVS-related activities, and access to relevant services, while ensuring timely communication and respect for confidentiality and Do No Harm principles.</p><p>Required Qualifications and Experience</p><p>Education Secondary education required. Training or studies in social sciences, humanitarian action, healthcare, psychology, social work or another relevant field are an advantage</p><p>Experience Exp rience professionnelle d au moins 2 ans dans un r le similaire, en contact avec des populations vuln rables ; Exp rience dans des contextes d accueil, centres sociaux ou de protection humanitaire est un atout ; Connaissance des principes de protection des migrants, de confidentialit et de la gestion de situations sensibles. Excellentes capacit s relationnelles et d coute active ; Patience, sens de la responsabilit et respect des diff rences culturelles ; Discr tion, maturit et capacit g rer des situations stressantes.</p><p>work required Horaires en rotation (nuit, week-ends et jours f ri s) d finir selon les besoins op rationnels du centre Pr sence obligatoire sur site pendant les horaires assign s ; Engagement respecter les principes de Do No Harm , de confidentialit , et le Code de conduite de l OIM</p><p>Languages For this consultancy, fluency in English and French is required (oral and written). DESIRABLE Working knowledge of Arabic. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p>Notes IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Secondary education required.</li><li>Training or studies in social sciences, humanitarian action, healthcare, psychology, social work or another relevant field are an advantage.</li><li>Professional experience of at least 2 years in a similar role, in contact with vulnerable populations.</li><li>Experience in reception contexts, social centers, or humanitarian protection is an asset.</li><li>Knowledge of migrant protection principles, confidentiality, and management of sensitive situations.</li><li>Excellent interpersonal and active listening skills.</li><li>Patience, sense of responsibility, and respect for cultural differences.</li><li>Discretion, maturity, and ability to manage stressful situations.</li><li>Rotational hours (nights, weekends, and public holidays) to be defined according to the operational needs of the center.</li><li>Mandatory on-site presence during assigned hours.</li><li>Commitment to respecting Do No Harm principles, confidentiality, and the IOM Code of Conduct.</li><li>Fluency in English and French (oral and written) is required.</li><li>Working knowledge of Arabic is desirable.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Executive Pastry Chef is responsible for all pastry and bakery activities at the hotel. They ensure an excellent, creative, and consistent range of sweet and baked goods, in accordance with Sofitel brand standards, while also guaranteeing customer satisfaction, departmental profitability, and team development. A true ambassador of gastronomy, they create refined confections and oversee production for restaurants, bars, room service, banquets, events, the spa, and VIP receptions.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and renew the menus for desserts, pastries, breads and seasonal creations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily production of all pastry and bakery products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee consistent product quality in terms of taste, texture, freshness and presentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure perfect coordination with the different kitchens of the hotel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop innovative creations consistent with the Sofitel identity and gastronomic trends</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guaranteeing an exceptional customer experience through high-end products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in tastings and validations of new menus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the personalization of services for special events and VIP clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Effectively manage complaints related to his department.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">prepare the technical specifications and cost prices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimize material costs while maintaining a high level of quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastering cost ratios, losses and food waste.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation of the department's annual budget.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure optimal management of stocks, orders and inventories.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of HACCP procedures as well as hygiene and food safety standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with health regulations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the cleanliness of the laboratories and the maintenance of the equipment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in internal and external quality audits.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in pastry, baking, or culinary arts. Additional training in management is a plus. Minimum 8-10 years of experience in high-end pastry. At least 5 years as Executive Pastry Chef or Head Pastry Chef in a luxury hotel or international gastronomic establishment. Mastery of international pastry techniques. Expertise in viennoiserie, chocolate making, confectionery, ice cream making, and bread baking. Culinary creativity and a sense of innovation. Mastery of HACCP standards. Good knowledge of inventory and cost management software. Inspiring leadership. Excellent organizational skills. Attention to detail and aesthetics. Creativity and a passion for excellence. Team spirit. Rigor and high standards. Ability to work under pressure. Customer-focused. Excellent communication skills.</font></font>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Executive Pastry Chef is responsible for all pastry and bakery activities at the hotel. They ensure an excellent, creative, and consistent range of sweet and baked goods, in accordance with Sofitel brand standards, while guaranteeing customer satisfaction, departmental profitability, and team development. A true ambassador of gastronomy, they create refined confections and oversee production for restaurants, bars, room service, banquets, events, the spa, and VIP receptions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and renew the menus for desserts, pastries, breads and seasonal creations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily production of all pastry and bakery products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee consistent product quality in terms of taste, texture, freshness and presentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure perfect coordination with the different kitchens of the hotel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop innovative creations consistent with the Sofitel identity and gastronomic trends</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guaranteeing an exceptional customer experience through high-end products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in tastings and validations of new menus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the personalization of services for special events and VIP clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Effectively manage complaints related to his department.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare technical specifications and cost prices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimize material costs while maintaining a high level of quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastering cost ratios, losses and food waste.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation of the department's annual budget.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure optimal management of stocks, orders and inventories.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of HACCP procedures as well as hygiene and food safety standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with health regulations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the cleanliness of the laboratories and the maintenance of the equipment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in internal and external quality audits.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in pastry, baking, or culinary arts. Additional training in management is a plus. Minimum 8-10 years of experience in high-end pastry. At least 5 years as Executive Pastry Chef or Head Pastry Chef in a luxury hotel or international gastronomic establishment. Mastery of international pastry techniques. Expertise in viennoiserie, chocolate making, confectionery, ice cream making, and bread baking. Culinary creativity and a sense of innovation. Mastery of HACCP standards. Good knowledge of inventory and cost management software. Inspiring leadership. Excellent organizational skills. Attention to detail and aesthetics. Creativity and a passion for excellence. Team spirit. Rigor and high standards. Ability to work under pressure. Customer-focused. Excellent communication skills.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Sales Executive is responsible for developing the establishment's revenue through prospecting, customer loyalty, and sales follow-up with a portfolio of clients. They actively contribute to achieving the hotel's sales objectives by promoting products and services to companies, agencies, institutions, and other targeted market segments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To prospect for new clients in order to develop the hotel's commercial portfolio.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure follow-up and loyalty of existing clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct regular business visits to companies, travel agencies, government agencies and partners.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify business opportunities and negotiate commercial terms according to the establishment's strategy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare commercial offers, contracts and pricing proposals.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on customer requests until services are confirmed.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To actively participate in achieving the sales and production targets set by the sales management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update customer databases and ensure regular sales reporting.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in trade shows, workshops, professional events and hotel promotional activities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating closely with operational departments to ensure customer satisfaction.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor competition and analyze market trends.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promote all the services of the establishment: accommodation, catering, banquets, events and other ancillary services.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with the establishment's standards and brand image.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education in Commerce, Marketing, Hospitality or equivalent field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous experience in a sales role, ideally in luxury hotels.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, negotiation and customer relationship skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of service, interpersonal skills and excellent presentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work under pressure and achieve business objectives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of computer tools and office software.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good organizational and prioritization skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, autonomy and proactivity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and English is required; any other language is an asset.</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Reservation Agent is responsible for processing reservation requests for the Sofitel Thalassa Algiers Club des Pins. They ensure the sale of hotel rooms and services in accordance with Sofitel standards, while guaranteeing a seamless, personalized, and high-quality customer experience. They contribute to optimizing revenue by applying sales techniques and adhering to established pricing strategies.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Process booking requests via phone, email and other channels</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enter and modify reservations in the PMS system (Opera or other)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the accuracy of the information (prices, segments, customer profiles, conditions)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure rigorous monitoring of client files</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to inquiries regarding hotel services</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Present current offers and promotions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to the pricing strategies communicated by Revenue Management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to optimizing the conversion rate</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To offer a professional and warm welcome at every interaction</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring a service that meets Sofitel standards</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing specific customer requests (VIP, preferences, special occasions)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle simple complaints and escalate them to the supervisor</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating important information to other departments</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure proper communication of instructions between shifts</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in team briefings and meetings</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a professional and neat appearance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to internal procedures and quality standards</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the confidentiality of customer data</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Graduate in hospitality/tourism preferred</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous experience in reservations, front office or customer relations preferred</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in 4* or 5* hotels is a plus</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and English</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of computer tools (Word, Excel, Outlook)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of a hotel PMS (ideally Opera)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of booking channels (OTA, corporate, leisure)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service orientation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good oral and written communication</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and rigor</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamism and responsiveness</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business acumen</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Neat presentation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Politeness and professionalism</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Véritable ambassadeur de l’élégance et de l’art de recevoir, le/la Guest Relations Coordinator chez Sofitel incarne l'excellence du service de luxe.</p><br><p>Sa mission principale est de sublimer le séjour de chaque hôte, en particulier les clients VIP et membres Platinum/Diamond, en créant des expériences uniques et personnalisées « Cousu Main ».</p><br><p>Il/elle anticipe les moindres désirs, devance les attentes et veille à ce que chaque interaction reflète le prestige et le raffinement de la marque.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Accueillir les hôtes selon les standards 5 étoiles, assurer un suivi ultra-personnalisé tout au long de leur séjour et exécuter avec précision les attentions de bienvenue (notes manuscrites, cadeaux personnalisés) en coordination avec le Housekeeping et la Restauration.</li><li>Recueillir quotidiennement les commentaires des clients, traiter les demandes complexes et résoudre les situations délicates avec un tact absolu et une réactivité immédiate afin de garantir un séjour inoubliable.</li><li>Renseigner rigoureusement le profil et les préférences des clients dans le système de gestion de l'hôtel (PMS).</li></ul><ul><li>Se référer directement à sa hiérarchie pour la gestion opérationnelle et le suivi des dossiers VIP.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Expérience préalable réussie dans l'hôtellerie de luxe (5 étoiles), avec une parfaite maîtrise de ses codes et standards.</li><li>Capacité éprouvée à travailler dans une structure d'équipe hiérarchisée et dynamique.</li><li>Maîtrise parfaite et fluide du français, de l'arabe et de l'anglais (une troisième langue internationale est fortement appréciée).</li><li>Présentation irréprochable, élégance naturelle et excellente expression écrite pour la rédaction des correspondances clients.</li><li>&nbsp;Passion innée pour le service haut de gamme,</li><li>Grand sens du détail,</li><li>Discrétion absolue et forte capacité d'écoute pour tisser un lien de confiance immédiat avec une clientèle internationale exigeante.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Il/Elle doit assurer un accueil et un service irréprochables aux clients de l'arrivée au départ, superviser l'ensemble des opérations de la réception, et piloter la mise en place du département Front Office dans le cadre de la pré-ouverture de l'hôtel.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Participer au recrutement et à la formation des équipes de réception, concierge et standard.</li><li>Mettre en place les SOP Front Office (check-in/check-out, gestion des réclamations, programme de fidélité&nbsp;Sofitel).</li><li>Préparer les procédures d'urgence et de sécurité applicables à la réception.</li><li>Superviser les opérations d'accueil, d'enregistrement et de départ des clients.</li><li>Garantir un service personnalisé conforme aux standards Sofitel.</li><li>Gérer les réclamations clients et assurer un suivi jusqu'à résolution complète.</li><li>Optimiser le taux d'occupation en coordination avec les Réservations et le Revenue Management.</li><li>Élaborer les plannings des équipes et garantir une couverture 24h/24.</li><li>Suivre les indicateurs de performance (satisfaction client, upselling, délais d'attente).</li><li>Encadrer et évaluer les équipes de réception.</li><li>Gérer la caisse, la facturation et les procédures de contrôle interne.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché:&nbsp;</strong></p><br><ul><li>Diplôme en hôtellerie, tourisme ou gestion hôtelière ou équivalent .</li><li>Expérience confirmée (5 ans minimum) en Front Office, idéalement en hôtel de luxe.</li><li>Expérience en pré-ouverture d'hôtel fortement appréciée.</li><li>Maîtrise du français et de l'arabe ; anglais courant indispensable.</li><li>Maîtrise des systèmes PMS (Opera), outils de réservation et de facturation.</li><li>Connaissance des standards de service de luxe et des procédures de sécurité hôtelière.</li><li>Excellent sens du relationnel, leadership, diplomatie et sang-froid.</li><li>Réactivité et capacité à travailler sous pression, notamment en contexte d'ouverture d'hôtel.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>En tant qu'Accounts Payable, vous êtes responsable de la vérification de toutes les factures et de vous assurer de la conformité avec les bons de commandes et de la tenue à jour des dossiers contractuels de manière fluide et efficace, conformément à toutes les procédures en vigueur.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Rapprocher les factures des bons de commande et des bons de réception</li><li>Gérer les comptes fournisseurs et contribuer aux processus de rapprochement</li><li>Veiller au respect des politiques de l'entreprise, des procédures de contrôle interne et des normes Accor</li><li>Participer aux travaux de clôture mensuelle</li><li>Traiter les factures fournisseurs, les notes de frais et les demandes de paiement avec fiabilité&nbsp;et dans le respect des délais</li><li>Tenir à jour des dossiers complets et conserver les pièces justificatives nécessaires aux audits et à la conformité</li><li>Participer aux travaux de rapprochement et à l'établissement des rapports relatifs aux comptes fournisseurs en fin de mois</li><li>Collaborer étroitement avec les équipes Achats, Réception et Opérations pour résoudre les problèmes liés aux paiements</li><li>Contribuer à la préparation des déclarations de TVA et autres rapports réglementaires obligatoires</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :&nbsp;</strong></p><br><ul><li>Diplôme universitaire en Comptabilité, Finance, Gestion ou domaine équivalent</li><li>Expérience confirmée en comptabilité hôtelière ou dans le secteur de l’hospitalité de luxe</li><li>Bonne connaissance des systèmes ERP et logiciels comptables hôteliers</li><li>Excellente maîtrise des outils office et de Reporting financier</li><li>Sens élevé de l’organisation, de la confidentialité et du respect des délais</li><li>Maîtrise du français et de l’anglais professionnel</li></ul> </div>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our brigade, we are looking for an experienced, rigorous and highly operational Head Butcher, capable of taking responsibility for the butchery as well as the reception of goods intended for the kitchens.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a true guarantor of the quality of raw materials from the moment they arrive at the hotel, the Head Butcher plays an essential role in our culinary organization.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise all butchery operations: cutting, boning, trimming, portioning, preparation and storage of meats and poultry.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the receipt and control of Kitchen deliveries: quantity, weight, quality, freshness, temperature, use-by date, packaging and conformity with orders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refuse and report immediately any product that does not meet the quality standards or requirements of the hotel.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the fish shop: freshness check, preparation, curdling, gutting, filleting and portioning of fish and seafood.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the vegetable processing area and ensure compliance with the procedures for washing, disinfecting, preparing and storing fruits, vegetables and herbs.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with the cold chain, traceability, labeling and FIFO/FEFO procedures.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimize cuts and yields to reduce losses and waste and contribute to controlling food costs.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the cleanliness and disinfection of the butchery, fishmonger, vegetable and reception areas under his/her responsibility.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strictly enforce HACCP, hygiene and food safety standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To supervise, train and support employees assigned to its different areas.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating daily with the Executive Chef, the Executive Sous Chef, Purchasing, Receiving, Cost Control and the various kitchens.</font></font></li> </ul> <p> </p></div><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font><div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired Profile:</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are primarily looking for a true butchery professional, with excellent knowledge of meats, different cuts, cutting techniques and yields.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience as a Head Butcher or qualified Butcher in high-end hotels, restaurants or large volume structures is sought.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good understanding of goods receipt, temperature controls, traceability and HACCP procedures is essential.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in 5-star hotels and/or hotel openings is a real plus.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualities Sought:</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, organisation, excellent product knowledge, sense of costs and returns, field leadership, vigilance on hygiene and safety, ability to work in a team and collaborate with several departments.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Are you passionate about the product, demanding in terms of quality, and looking to take responsibility for a key area of ​​our culinary operations? Join us and participate in building our new team.</font></font></p></div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply and deploy the company's commercial policy in close collaboration with the General Management, and in line with the objectives defined by the latter. Monitor the deployment of the Sales and Commercial Action Plan established by the Sales Management concerning all products manufactured by CROX INDUSTRIE SARL. Ensure compliance with the company's brand image. Implement the sales forecast programs and achieve the objectives set for all products manufactured by CROX INDUSTRIE SARL. Coordinate prospecting, negotiation, recruitment, and development activities to update the customer database. Provide optimal support to partner distributors in developing their business. Contribute to the implementation of commercial procedures. Participate in the handling of customer complaints. Manage and develop the area managers under their responsibility in collaboration with the Sales Director. Transmit confirmations of updated sales programs to the sales administrator, according to agreed deadlines, with the need for feedback to ensure responsiveness. Ensure reporting of commercial actions undertaken, taking into account the reports of the area managers. Ensure the Respect for payment deadlines (Debt Collection) Sales promotion, taking into account the sales approach by product program, customer category, and geographic area Staying informed of any market changes Supervising the sales force by monitoring and developing its performance Maintaining relationships with distributors and companies Monitoring and updating annual and monthly sales forecasts Assisting the Marketing department in identifying potential development opportunities based on market trends Managing and supervising the area managers within their region.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree in the field. Minimum 5-10 years of experience in a similar position.</font></font></p>

<p>Ensure optimal shelving of brand products. Guarantee visibility and compliance of in-store merchandising. Ensure product availability at points of sale. Carry out layout and rearrangement of product lines. Optimize sales space according to brand standards. Report field information (stockouts, competition, prices, etc.). Maintain good relations with department managers and store managers.</p><p><strong>Desired Candidate Profile</strong></p><p>Level: Bac + (commercial training or equivalent desired)</p><p>Experience desired in GMS or merchandising (beginners accepted if motivated)</p><p>Good presentation and interpersonal skills</p><p>Field spirit and rigor in execution</p><p>Ability to work autonomously</p><p>Knowledge of the GMS circuit is a plus</p>

<p>Ensure optimal product placement on shelves. Guarantee product visibility and merchandising compliance in stores. Ensure product availability at points of sale. Carry out store layout and rearrangement. Optimize sales space according to brand standards. Report field information (out-of-stock, competition, prices, etc.). Maintain good relations with department managers and store managers.</p><p><strong>Desired Candidate Profile</strong></p><p>Level: Bac + (commercial training or equivalent desired). Experience desired in GMS or merchandising (beginners accepted if motivated). Good presentation and interpersonal skills. Field-oriented mindset and rigor in execution. Ability to work autonomously. Knowledge of the GMS circuit is a plus.</p>