Restaurants Manager Jobs in Algeria
687 Jobs Found
Marriott Hotels & Resorts
Algeria - Alger
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Confidential
Algeria - Alger
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure the administration, configuration, and operational maintenance of Fortinet security solutions (FortiGate, VPN, SD-WAN, FortiMail, FortiWeb, and FortiSandbox). Deploy, administer, and optimize the Kaspersky Security Center solution, including agent management, security policies, and EDR functionalities. Administer and optimize network and storage infrastructures (TCP/IP, VLAN, VPN, Load Balancing, SAN/NAS, NFS, iSCSI, Dell EMC Unity). Administer and maintain VMware vSphere, ESXi, and KVM virtualization platforms, ensuring high availability, vMotion, clustering, and resource optimization. Administer Microsoft services, including Active Directory, and ensure their availability, security, and evolution. Participate in the diagnosis and resolution of technical incidents, as well as the continuous improvement of the IT infrastructure. Write technical documentation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma of Bac+5 level (Master 2 or Engineering degree) in IT, networks, telecommunications, or equivalent field. Professional experience of 3 to 5 years in a similar role. Rigor, autonomy, organizational skills, analytical thinking, and teamwork aptitude. Required skills: Mastery of Fortinet solutions: FortiGate (Firewall, VPN, SD-WAN), FortiMail, FortiWeb, and FortiSandbox. Mastery of Kaspersky Security Center (agent deployment, security policy management, and EDR). Solid knowledge of networks: TCP/IP, VLAN, VPN, routing, switching, and Load Balancing. Mastery of VMware vSphere, ESXi, and KVM virtualization environments. Good knowledge of Microsoft services administration, particularly Active Directory. Ability to diagnose and resolve technical incidents. Mastery of technical documentation tools. Appreciated assets: Mastery of scripting (Bash, Python, or PowerShell). Experience with Dell EMC Unity solutions or other storage arrays. Knowledge of high availability architectures in VMware environments. Good mastery of cybersecurity best practices and system hardening. Fortinet (NSE/FCP/FCSS), VMware, Microsoft, or Kaspersky certifications are an asset.</p><p></p></section>
Confidential
Algeria - Alger
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Financial management, budget and treasury; Management of banking relationships and debt restructuring; Foreign trade (imports, letters of credit, customs); Payroll, social security declarations and personnel administration; Supervision of the cash register and daily cash flows; Taxation and coordination with the auditor</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree in Finance / Accounting / Management, 8-10 years minimum experience, ideally in industry. Mastery of Algerian regulations (tax, social, banking). Experience in foreign trade is essential. Experience in banking negotiations is appreciated. Rigor, autonomy, sense of confidentiality. Position based in Oran. Permanent contract. Immediate availability. Salary negotiable depending on profile.</font></font></p><p></p></section>
SPA GIPEC
Algeria - Alger
<p><font dir="auto" ><font dir="auto" >Manage and oversee all technical activities of the company. Guarantee the availability, performance, and maintenance of equipment. Define and monitor maintenance and investment programs. Supervise technical teams and coordinate interventions. Ensure compliance with quality, safety, and regulatory standards. Analyze technical incidents and implement improvement actions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Engineering degree or Master's degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, or a related field. Proven experience in a technical management role. Strong skills in the maintenance and management of industrial equipment. Leadership, analytical, and decision-making abilities. Rigor, organization, and a strong sense of responsibility. If you meet these requirements, please submit your CV by clicking on the "Apply" tab in Algiers.</font></font></p>
UrbaCon Contracting & Trading Company
Algeria - Alger
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Administrator provides office and administration support through providing excellent customer service, handling
information requests, performing clerical functions such as preparing correspondence, arranging conference calls and scheduling meetings and fulfilling all administration requirements assigned.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure to remain professional and approachable at all times, provide excellent customer service to all visitors</p><br>
<p>and act as a face of the organization to increase organization branding internally and externally.</p><br>
<p>Maintain a scheduler to help organize appointments with the direct supervisor and give necessary advice /</p><br>
<p>reminder on daily basis and ensure critical meetings are not missed.</p><br>
<p>Check admission of guests without appointments to the direct supervisor on daily basis.</p><br>
<p>Maintain a log of visitors and appointments for easy reference on a daily basis.</p><br>
<p>Ensure to confidentially and accurately distribute, record or file correspondences, calls or queries at all times to ensure efficient traceability of all documents handled in the direct supervisor’s office.</p><br>
<p>Ensure that documents for the department are distributed to the concerned personnel on a timely manner on a daily basis.</p><br>
<p>Ensure that documents for the direct supervisor are properly screened / and organized in the signature file on daily basis.</p><br>
<p>Record all distributed documents and monitor actions taken for correspondence that require reply on a daily basis.</p><br>
<p>Advise the direct supervisor for any documents / matters that require immediate attention on daily basis.</p><br>
<p>Ensure to screen and forward approved calls to the direct supervisor on daily basis.</p><br>
<p>Monitor all documents coming in or leaving the department in compliance to the quality management system at all times.</p><br>
<p>Ensures proper dissemination of mails to the department on daily basis.</p><br>
<p>Ensures that couriers / packages are delivered / received on timely manner</p><br>
<p>Ensure to collate data or to prepare professional reports, memos or presentations as and when requested by the supervisor within the established time frame with minimal errors.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in office administration</p><br>
<p>Knowledge and experience in delegation of authority and</p><br>
<p>responsibility</p><br>
<p>Knowledge of Information gathering and monitoring</p><br>
<p>Excellent working knowledge of English (oral</p><br>
<p>and written)</p><br>
<p>High proficiency in Computer Office Applications and Programs (MS Excel, Word etc.) </p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Data Accuracy & Reporting L2<br>Regulatory Compliance L2<br>Quality Assurance L2<br>Planning and Scheduling L2<br>Risk Management L2<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
</div>
UrbaCon Contracting & Trading Company
Algeria - Alger
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Administrator is responsible to plan, develop, coordinate, and direct the activities related to several functional areas of administrative services.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise day-to-day operations of the Department and staff members and supports with daily clerical tasks.</p><br>
<p>Answer phone calls, provide information to callers, or redirect phone calls.</p><br>
<p>Ensure the office is stocked with necessary supplies and all equipment is working and properly maintained. Order office stationery and supplies as and when required.</p><br>
<p>Plan, schedule, and promote office events, including meetings, conferences, interviews, orientations, and training sessions.</p><br>
<p>Provide administrative support to the executive staff, business leaders and other senior members.</p><br>
<p>Assist with the preparation of meetings and teleconferences as well as facilitates the recording, transcription and distribution of minutes and action items.</p><br>
<p>Ensure timely and accurate content review and dissemination for leadership, including weekly leadership reports, monthly leadership updates and other business requirements.</p><br>
<p>Support the Executive Team and Leadership with preparation for annual leadership meetings (including but not limited to, supporter meetings, the membership business meeting, strategic planning meetings, etc.)</p><br>
<p>Prepare and edit correspondence, communications, presentations, and other documents. Provide oversight on new staff orientation, including trainings and resource materials.</p><br>
<p>Ensures the accuracy and appropriate maintenance of the policy manual, procedure manual and self-audit in accordance with leadership approvals and changing needs.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge of office management systems and procedures. </p><br>
<p>Excellent working knowledge of English (oral and written)</p><br>
<p>High proficiency in Computer Office Applications and Programs (MS Excel, Word etc.). Excellent time management skills and ability to multi-task and prioritize work.</p><br>
<p>Excellent problem-solving and communication skills.</p><br>
<p>Strong organizational and planning skills. Attention to detail.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Clerical Documentation Tools L2<br>Calendar Maintenance L2<br>Document & Record Control L2<br>Travel Arrangements L2<br>Administrative Document Design L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
</div>
Algeria - Alger
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Superviser la propreté, la présentation et l'entretien de l'ensemble des espaces publics de l'hôtel (lobby, couloirs, restaurants, Spa/Thalasso, extérieurs), conformément aux standards Sofitel, sous la responsabilité du Housekeeping Manager.</p><br><p><strong>Missions Principales</strong></p><br><ul><li>Participer au recrutement et à la formation des Public Area Attendants.</li><li>Contribuer à la mise en place des SOP de nettoyage des espaces publics.</li><li>Établir les plannings et fréquences de nettoyage par zone.</li><li>Participer à l'inventaire des équipements et produits d'entretien nécessaires aux espaces publics.</li><li>Contribuer aux inspections finales avant ouverture (deep cleaning).</li><li>Superviser, contrôler et participer au nettoyage quotidien des espaces publics et zones communes.</li><li>Effectuer des inspections régulières et consigner les écarts constatés.</li><li>Coordonner avec la Maintenance pour le signalement et le suivi des réparations.</li><li>Participer au respect et à la mise en conformité des standards et procédures de Sofitel.</li><li>Gérer les stocks de produits d'entretien et consommables des espaces publics.</li><li>Assurer la conformité hygiène des zones sous sa responsabilité.</li><li>Former, encadrer et évaluer les Public Area Attendants.</li><li>Rendre compte au Housekeeping Manager de l'état des lieux et des besoins.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché:</strong></p><br><ul><li>Diplôme en hôtellerie ou équivalent, souhaité.</li><li>Expérience confirmée (2 à 3 ans minimum) en housekeeping, idéalement en hôtel de luxe.</li><li>Connaissance des normes d'hygiène et de sécurité.</li><li>Maitrise de l’utilisation des équipements et machines de nettoyage industriels (Auto-laveuse, monobrosse, extracteur etc )</li><li>Leadership, rigueur, sens du détail.</li><li>Capacité à gérer les priorités dans un contexte de pré-ouverture.</li></ul> </div>
Algeria - Alger
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Assurer un service de conciergerie personnalisé et anticipé, orienter et accompagner les clients tout au long de leur séjour, et contribuer à faire vivre l'art de recevoir , sous la responsabilité du Chef Concierge.</p><br><p><strong>Missions Principales:</strong></p><br><ul><li>Participer à la formation aux standards du service de la conciergerie Sofitel.</li><li>Contribuer à la construction du carnet d'adresses et du réseau de partenaires locaux.</li><li>Se former aux outils de réservation externes et aux procédures internes de conciergerie.</li><li>Participer à la préparation des supports d'information clients (guide des adresses, argumentaire local).</li><li>Accueillir et orienter les clients, répondre à leurs demandes d'information.</li><li>Organiser les réservations (restaurants, excursions, transport, spectacles) et répondre aux demandes spéciales.</li><li>Gérer le courrier, les messages et colis des clients.</li><li>Coordonner avec le bagagiste et le voiturier pour la prise en charge des clients et de leurs effets.</li><li>Assurer le suivi personnalisé des demandes VIP et longs séjours en lien avec le Front Office.</li><li>Entretenir les relations avec les partenaires externes (restaurants, transport, culture, excursions).</li><li>Contribuer à la résolution rapide de toute problématique rencontrée par le client.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Diplôme en hôtellerie ou tourisme.</li><li>Expérience de 2 ans minimum en conciergerie ou en relation client, idéalement en hôtel de luxe.</li><li>Maîtrise du français et de l'arabe ; anglais courant indispensable.</li><li>Bonne connaissance d'Alger et de sa région (culture, restauration, loisirs).</li><li>Sens du service, discrétion, présentation impeccable.</li><li>Réactivité, autonomie et esprit d'initiative.</li></ul> </div>
Algeria - Alger
<font dir="auto" ><font dir="auto" ><b>Company description</b></font></font><br> <p><font dir="auto" ><font dir="auto" >Join a hotel that's part of the Accor network, a group that brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. </font></font><br><font dir="auto" ><font dir="auto" >
Seize the opportunity to become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p> <br> <div><font dir="auto" ><font dir="auto" ><b>Job Description</b></font></font></div> <br> <p><font dir="auto" ><font dir="auto" >As part of the development of its culinary offering, </font></font><strong><font dir="auto" ><font dir="auto" >Sofitel Thalassa</font></font></strong><font dir="auto" ><font dir="auto" > is looking for a passionate, creative and rigorous </font></font><strong><font dir="auto" ><font dir="auto" >Head Baker/Pastry Chef</font></font></strong><font dir="auto" ><font dir="auto" > , capable of offering high-quality artisanal production in accordance with the standards of a 5-star hotel.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main Missions:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >daily production of breads, baguettes, special breads and bakery products.</font></font></li> <li><font dir="auto" ><font dir="auto" >To produce a range of </font></font><strong><font dir="auto" ><font dir="auto" >homemade pastries</font></font></strong><font dir="auto" ><font dir="auto" > : croissants, chocolate croissants, brioches, puff pastry products and seasonal creations.</font></font></li> <li><font dir="auto" ><font dir="auto" >D develop a bakery/pastry identity specific to the hotel tel.</font></font></li> <li><font dir="auto" ><font dir="auto" >To guarantee consistent quality and regularity of production.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize the setup and production for the different points of sale: breakfast, restaurants, banquets and events.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastering the techniques of </font></font><strong><font dir="auto" ><font dir="auto" >kneading, fermentation, sourdough, rolling, shaping and baking</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing raw materials, yields, losses and costs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure strict compliance with hygiene, HACCP and food safety standards.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train and support team members in order to develop their expertise.</font></font></li> </ul> <p> </p> <br> <div><b>Qualifications</b></div> <br> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >Professional training in bakery and/or viennoiserie, with </font></font><strong><font dir="auto" ><font dir="auto" >proven experience in a similar position</font></font></strong><font dir="auto" ><font dir="auto" > , ideally in high-end hotels, premium restaurants or quality artisanal bakeries.</font></font></p> <p><font dir="auto" ><font dir="auto" >We are primarily looking for someone with </font></font><strong><font dir="auto" ><font dir="auto" >excellent technical skills</font></font></strong><font dir="auto" ><font dir="auto" > , a taste for well-made products, creativity, rigor and a real ability to organize their production.</font></font></p> <p><font dir="auto" ><font dir="auto" >Experience in </font></font><strong><font dir="auto" ><font dir="auto" >the opening or pre-opening of a hotel or high-end establishment would be a real plus</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Are you passionate about bread, sourdough, and artisanal pastries and want to participate in creating a new culinary identity? Join us!</font></font></strong> </p>
Algeria - Alger
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Superviser les opérations quotidiennes de blanchisserie et de pressing, garantir la qualité et les délais de traitement du linge hôtel et du linge client, sous la responsabilité du Laundry Manager.</p><br><p><strong>Missions Principales : </strong></p><br><ul><li>Participer au nettoyage en profondeur et à l’organisation de la Blanchisserie.</li><li>Contribuer à la mise en place des procédures de tri, lavage, séchage, repassage et pliage.</li><li>Participer aux tests des équipements de blanchisserie avant ouverture.</li><li>Contribuer à l'organisation des circuits linge propre / linge sale.</li><li>Superviser et coordonner le travail quotidien des Laundry Attendants.</li><li>Contrôler la qualité et les délais de traitement du linge hôtel et du linge client.</li><li>Gérer les priorités de traitement (linge chambre, F&B, uniformes, pressing client).</li><li>Veiller au bon fonctionnement des équipements et signaler les besoins de maintenance.</li><li>Contrôler les stocks de produits lessiviels et consommables.</li><li>Former, encadrer et évaluer l'équipe blanchisserie.</li><li>Rendre compte au Laundry Manager de l'activité et des écarts constatés.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché: </strong></p><br><ul><li>Formation technique en blanchisserie ou équivalent.</li><li>Expérience confirmée (2 ans minimum) en blanchisserie, idéalement en hôtellerie.</li><li>Connaissance des équipements de blanchisserie industrielle.</li><li>Rigueur, sens de l'organisation et du détail.</li><li>Capacité à gérer les priorités et les délais.</li></ul> </div>
AccorHotel
Algeria - Alger
<p><font dir="auto" ><font dir="auto" >Supervise the cleanliness, presentation, and maintenance of all hotel public areas (lobby, corridors, restaurants, Spa/Thalasso, exteriors), in accordance with Sofitel standards, under the responsibility of the Housekeeping Manager. Main Responsibilities: Participate in the recruitment and training of Public Area Attendants. Contribute to the implementation of Standard Operating Procedures (SOPs) for cleaning public areas. Establish cleaning schedules and frequencies by zone. Participate in the inventory of equipment and cleaning products necessary for public areas. Contribute to final inspections before opening (deep cleaning). Supervise, monitor, and participate in the daily cleaning of public areas and common areas. Conduct regular inspections and record any discrepancies. Coordinate with Maintenance for reporting and follow-up of repairs. Participate in ensuring compliance with Sofitel standards and procedures. Manage the stocks of cleaning products and consumables for public areas. Ensure hygiene compliance in the areas under your responsibility. Train, supervise, and evaluate Public Area Attendants. Report to the Housekeeping Manager on the condition of the premises and any needs.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Diploma in hospitality or equivalent preferred. Proven experience (minimum 2-3 years) in housekeeping, ideally in a luxury hotel. Knowledge of hygiene and safety standards. Proficiency in using industrial cleaning equipment and machinery (floor scrubber, single-disc machine, extractor, etc.). Leadership, rigor, attention to detail. Ability to manage priorities in a pre-opening context.</font></font></p>
Algeria - Alger
<p>Superviser la propret , la pr sentation et l'entretien de l'ensemble des espaces publics de l'h tel (lobby, couloirs, restaurants, Spa/Thalasso, ext rieurs), conform ment aux standards Sofitel, sous la responsabilit du Housekeeping Manager.</p><p>Missions Principales</p><ul><li>Participer au recrutement et la formation des Public Area Attendants.</li><li>Contribuer la mise en place des SOP de nettoyage des espaces publics.</li><li>tablir les plannings et fr quences de nettoyage par zone.</li><li>Participer l'inventaire des quipements et produits d'entretien n cessaires aux espaces publics.</li><li>Contribuer aux inspections finales avant ouverture (deep cleaning).</li><li>Superviser, contr ler et participer au nettoyage quotidien des espaces publics et zones communes.</li><li>Effectuer des inspections r guli res et consigner les carts constat s.</li><li>Coordonner avec la Maintenance pour le signalement et le suivi des r parations.</li><li>Participer au respect et la mise en conformit des standards et proc dures de Sofitel.</li><li>G rer les stocks de produits d'entretien et consommables des espaces publics.</li><li>Assurer la conformit hygi ne des zones sous sa responsabilit .</li><li>Former, encadrer et valuer les Public Area Attendants.</li><li>Rendre compte au Housekeeping Manager de l' tat des lieux et des besoins.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Profil Recherch :</h3><ul><li>Dipl me en h tellerie ou quivalent, souhait .</li><li>Exp rience confirm e (2 3 ans minimum) en housekeeping, id alement en h tel de luxe.</li><li>Connaissance des normes d'hygi ne et de s curit .</li><li>Maitrise de l utilisation des quipements et machines de nettoyage industriels (Auto-laveuse, monobrosse, extracteur etc )</li><li>Leadership, rigueur, sens du d tail.</li><li>Capacit g rer les priorit s dans un contexte de pr -ouverture.</li></ul>
Algeria - Alger
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Il/Elle aura à superviser au quotidien les opérations de la réception, encadrer et accompagner les Front Desk Agents, garantir un accueil et un service conformes aux standards Sofitel, et assister le Front Desk Manager dans la mise en place du service Front Office dans le cadre de la pré-ouverture.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Participer au recrutement et à la formation des Front Desk Agents.</li><li>Contribuer à la rédaction et aux tests des SOP Front desk (check-in/check-out, facturation, gestion des réclamations).</li><li>Préparer les supports de formation et les scripts d'accueil conformes aux standards Sofitel et La Maison.</li><li>Contribuer aux simulations de scénarios d'ouverture (mock check-in/check-out/Gestion des reclamations).</li><li>Superviser et coordonner le travail des Front Desk Agents sur son shift.</li><li>Assurer la répartition des tâches et le contrôle de la bonne application des procédures.</li><li>Gérer les situations complexes clients (réclamations, litiges de facturation, VIP).</li><li>Contrôler la caisse, les encaissements et la conformité des procédures financières.</li><li>Assurer la liaison avec la Housekeeping pour le suivi des etats de chambre.</li><li>Remplacer le Front Desk Manager en son absence.</li><li>Contribuer à la formation continue et à l'intégration des nouveaux agents.</li><li>Veiller à l'application et au respect des standards de service et du programme de fidélité.</li></ul><br>Qualifications<br><br><p>Profil Recherché : </p><br><ul><li>Diplôme en hôtellerie, tourisme ou gestion hôtelière ou équivalent trés souhaité.</li><li>Expérience confirmée (2 à 3 ans minimum) en réception, idéalement en hôtel de luxe; une première expérience de supervision appréciée.</li><li>Expérience en pré-ouverture d'hôtel appréciée.</li><li>Maîtrise du français et de l'arabe; anglais courant indispensable.</li><li>Maîtrise du PMS OPERA.</li><li>Leadership naturel, sens de l'organisation, gestion du stress.</li><li>Excellent relationnel client, présentation impeccable.</li></ul> </div>
AccorHotel
Algeria - Alger
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The F&B Manager ensures the operational and financial management of all the hotel's food and beverage outlets (restaurants, bars, room service, banquets and events) while guaranteeing Sofitel luxury standards and customer satisfaction.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Main Missions:</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily operations of restaurants, bars and banquets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with Sofitel and Accor standards (SOP).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure impeccable service quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with hygiene and food safety standards (HACCP).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Recruit, train and develop the Heartist F&B team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize schedules and manage staff.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct performance evaluations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promoting a culture of excellence and hospitality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">develop and monitor the F&B budget.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Control food and beverage costs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimize the revenue and profitability of points of sale.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze performance indicators (revenue, costs, productivity).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure a high level of customer satisfaction.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage complaints and implement corrective actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop innovative concepts and memorable gastronomic experiences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the implementation of restaurant concepts.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">develop the operational procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Form the teams before opening.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the deployment of brand standards.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in Hospitality, Catering or Management.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in a similar position in high-end hospitality.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent mastery of F&B operations.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills in leadership, financial management and customer service.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional French and English.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent service and mastery of the art of hospitality.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Inspiring leadership.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of detail.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results orientation.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passion for gastronomy and customer experience.</font></font></p>
AccorHotel
Algeria - Alger
<p><font dir="auto" ><font dir="auto" >To provide a personalized and proactive concierge service, to guide and support clients throughout their stay, and to contribute to bringing the art of hospitality to life, under the responsibility of the Head Concierge.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Participate in training on the standards of the Sofitel concierge service.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to building the address book and network of local partners.</font></font></li><li><font dir="auto" ><font dir="auto" >Training in external booking tools and internal concierge procedures.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the preparation of customer information materials (address guide, local sales pitch).</font></font></li><li><font dir="auto" ><font dir="auto" >Welcoming and guiding customers, responding to their requests for information.</font></font></li><li><font dir="auto" ><font dir="auto" >Organize reservations (restaurants, excursions, transport, shows) and respond to special requests.</font></font></li><li><font dir="auto" ><font dir="auto" >Managing customer mail, messages and parcels.</font></font></li><li><font dir="auto" ><font dir="auto" >Coordinate with the baggage handler and valet for the handling of clients and their belongings.</font></font></li><li><font dir="auto" ><font dir="auto" >Provide personalized follow-up for VIP and long-stay requests in conjunction with the Front Office.</font></font></li><li><font dir="auto" ><font dir="auto" >Maintain relationships with external partners (restaurants, transport, culture, excursions).</font></font></li><li><font dir="auto" ><font dir="auto" >To contribute to the rapid resolution of any problem encountered by the client.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Diploma in hospitality or tourism.</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum 2 years experience in concierge services or customer relations, ideally in a luxury hotel.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French and Arabic; fluent English essential.</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of Algiers and its region (culture, restaurants, leisure).</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of service, discretion, impeccable presentation.</font></font></li><li><font dir="auto" ><font dir="auto" >R: activity, autonomy and initiative.</font></font></li></ul>
Algeria - Alger
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>L'Executive Sous-Chef assiste le Chef Exécutif dans la gestion opérationnelle et administrative de l'ensemble des cuisines de l'hôtel. Il/Elle veille à garantir une offre culinaire d'excellence conforme aux standards Sofitel et Accor, en assurant la qualité des prestations, la satisfaction des clients, le management des équipes ainsi que la maîtrise des coûts et le respect des normes d'hygiène et de sécurité alimentaire.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Assister le Chef Exécutif dans l'organisation quotidienne des cuisines.</li><li>Encadrer, animer et motiver les brigades de cuisine.</li><li>Répartir les tâches et assurer une bonne coordination entre les différents points de vente.</li><li>Participer au recrutement, à l'intégration, à la formation et au développement des Heartist®.</li><li> Évaluer les performances et accompagner la montée en compétences des équipes.</li><li>Favoriser un climat de travail positif en incarnant les valeurs Heartist®.</li><li>Garantir une qualité constante des préparations et de leur présentation.</li><li>Superviser la production des restaurants, banquets, room service et événements.</li><li>Veiller au respect des fiches techniques et des standards de présentation.</li><li>Participer à la création de nouvelles cartes et menus en collaboration avec le Chef Exécutif.</li><li>Contrôler les cuissons, les assaisonnements et le dressage des plats.</li><li>Organiser les plannings de production en fonction de l'activité.</li><li>Assurer la continuité des opérations en l'absence du Chef Exécutif.</li><li>Anticiper les besoins en matières premières.</li><li>Contrôler les stocks et limiter les pertes.</li><li>Opti</li></ul></div>
Algeria - Alger
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Dans le cadre du développement de nos équipes, nous recherchons un(e) <strong>Chef Stewarding expérimenté(e)</strong> pour rejoindre notre établissement.</p><br><p>Véritable <strong>manager de terrain</strong>, vous serez responsable de l’organisation du département Stewarding et garantirez au quotidien des standards élevés de propreté, d’hygiène, de sécurité et d’organisation</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Organiser, superviser et accompagner l’équipe Stewarding.</li><li>Établir les plannings et répartir les tâches selon l’activité.</li><li>Garantir la propreté des cuisines, plonges, réserves et zones annexes.</li><li>Veiller au respect des normes HACCP, d’hygiène et de sécurité.</li><li>Organiser et suivre les programmes de nettoyage et de deep cleaning.</li><li>Contrôler la bonne utilisation des produits chimiques et des équipements.</li><li>Assurer le suivi de la vaisselle, verrerie, couverts et petit matériel.</li><li>Participer aux inventaires et assurer le suivi de la casse et des pertes.</li><li>Anticiper les besoins des restaurants, banquets et différents points de vente.</li><li>Former, accompagner et motiver les membres de son équipe.</li><li>Collaborer étroitement avec les équipes Cuisine et Food & Beverage.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché: </strong></p><br><ul><li>Expérience confirmée en Stewarding, idéalement en <strong>hôtellerie 4 ou 5 étoiles</strong>.</li><li>Expérience préalable comme <strong>Chef Stewarding, Assistant Chef Stewarding ou Superviseur Stewarding</strong>.</li><li>Bonne maîtrise des standards HACCP, d’hygiène et de sécurité.</li><li>Leadership et capacité à encadrer une équipe.</li><li>Excellent sens de l’organisation et des priorités.</li><li>Rigueur, discipline, réactivité et esprit d’équipe.</li><li>Maîtrise du <strong>français et/ou de l’arabe</strong>.</li><li><strong>Une expérience dans l’ouverture ou la pré-ouverture d’un hôtel constitue un véritable atout.</strong></li></ul> </div>
Algeria - Alger
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Assurer les travaux de couture, retouche et réparation du linge, des uniformes du personnel et des effets des clients, garantissant une présentation impeccable en toutes circonstances, sous la responsabilité du Laundry Manager.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Participer à la réception et au marquage des uniformes du personnel de l'hôtel.</li><li>Contribuer à l'organisation de l'atelier couture (matériel, machines, stock de fournitures).</li><li>Établir les besoins en fournitures de couture (fils, boutons, tissus de retouche) et suivre les commandes de pré-ouverture.</li><li>Participer à la mise en place des standards de présentation des uniformes du Sofitel par service.</li><li>Effectuer les retouches et ajustements des uniformes du personnel.</li><li>Réaliser les réparations et retouches du linge hôtel (nappage, rideaux, literie) et des effets clients (pressing/couture).</li><li>Contrôler l'état du linge et des uniformes en permanence.</li><li>Gérer le stock de fournitures de couture et anticiper les besoins.</li><li>Assurer un service de couture rapide et de qualité pour les demandes clients.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché : </strong></p><br><ul><li>Formation en couture / stylisme ou expérience équivalente significative.</li><li>Expérience confirmée (3 ans minimum) en couture, idéalement en hôtellerie.</li><li>Maîtrise des techniques de couture, de retouche et des machines à coudre industrielles.</li><li>Précision, minutie, sens du détail et de la qualité.</li><li>Autonomie et organisation.</li></ul> </div>
Algeria - Alger
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Superviser la propreté et la présentation des chambres et des étages, garantir la disponibilité des chambres selon les standards Sofitel et les priorités opérationnelles, sous la responsabilité du Housekeeping Manager.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Contribuer à la mise en place des SOP de nettoyage et de contrôle des chambres.</li><li>Participer au deep cleaning des chamres et etages.</li><li>Contribuer aux inspections finales des chambres avant ouverture.</li><li>Participer à la définition des plannings de l'équipe étage.</li><li>Superviser le travail des Floor Attendants .</li><li>Contrôler et inspecter les chambres avant remise en statut Vacant Clean Inspected (VCI).</li><li>Prioriser les chambres selon la logique VIP / Suites / arrivées anticipées.</li><li>Gérer les stocks de linge et d'amenities de son secteur sur les offices.</li><li>Coordonner avec le Front Office pour le suivi des statuts chambres en temps réel.</li><li>Signaler toute anomalie technique à la Maintenance.</li><li>Former, encadrer et évaluer les Floor Attendants.</li><li>Gérer les reclamations client selon les modèles Sofitel.</li><li>Participer au respect et à la mise en conformite des standards et procedures de Sofitel.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché : </strong></p><br><ul><li>Diplôme en hôtellerie ou équivalent, souhaité.</li><li>Expérience confirmée (2 à 3 ans minimum) en housekeeping, idéalement en hôtel de luxe.</li><li>Maîtrise du français et de l'arabe; anglais souhaité.</li><li>Maîtrise d'un PMS (OPERA apprécié).</li><li>Leadership, rigueur, sens du détail et de l'organisation.</li><li>Réactivité et capacité à gérer les priorités en période de forte occupation.</li></ul> </div>
Algeria - Alger
<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR</li><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>