Prototype Designer in Algeria in Algeria 2026

0 to 0 years Naukri Gulf

Structures Design Engineer

On-site - Algeria - Alger 2 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Analyze client or market needs and translate these needs into technical specifications. He must then design innovative solutions using CAD tools and complex calculations. Responsible for creating prototypes and conducting tests to validate his concepts. He must also optimize designs according to manufacturing constraints, costs, and current standards. Ensure the feasibility and quality of the final product. He also participates in the drafting of technical documentation and may be involved in the patenting process of innovations.</div></section><section>Desired Candidate ProfileCivil Engineering degree, structures option. Experience in a structural design office is desired.</section>

0 to 0 years Naukri Gulf

Embedded Systems, IoT and Network Security Engineer

On-site - Algeria - Alger 2 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Hardware & Embedded OS Integration (Hardware / Firmware)Ensure interfacing, data acquisition and integration of medical devices (oximeter, blood pressure monitor, ECG signals) via appropriate protocols (BLE, Wi-Fi, USB, I2C/SPI).Develop, configure and optimize the embedded software environment on Raspberry Pi architecture (embedded Linux / Yocto / systemd scripts).Manage prototyping and physical testing on microcontroller boards.Dataflow is IoT & Architecture R bucketStructuring and optimizing the processing of high-frequency sensor data streams to ensure smooth and lossless transmission to the sorting station.Implement lightweight and robust IoT communication protocols (MQTT, REST) for data retrieval.Design the overall network architecture enabling the station to communicate reliably with the local hospital servers.Cybersecurity & Health Data ProtectionLock and secure the Raspberry Pi platform against local and remote intrusions (OS hardening, access management).Implement a maximum security architecture to guarantee the integrity and absolute confidentiality of patients' medical data (end-to-end AES-256 encryption, TLS/SSL protocols, certificate management).Configure peripheral network security (local firewalls, VPN, network segmentation/VLANs).</div></section><section>Desired Candidate ProfileEducation: Engineering degree or Master 2 in Industrial Computing, Embedded Systems, Networks & Telecommunications, or Cybersecurity.Target schools: ENP (Algiers), USTHB, EMP, ENSIA, ESI, or university programs of excellence in electronics and networks.Comp tences techniques cl s :Excellent mastery of Raspberry Pi development and mastery of Embedded Linux environments.My mastery of C/C++ and Python languages.Solid experience with connectivity protocols (MQTT, BLE, Wi-Fi, TCP/IP).Concrete skills in computer security: router/switch configuration (Cisco CCNA/CCNP certifications are a very strong asset), data encryption, and firewall management.Soft Skills: "Maker" spirit required (enjoyment of handling equipment, connecting sensors, testing prototypes), rigorous technical autonomy linked to the strict requirements of the medical sector.</section>

0 to 0 years Bayt

Stage digitalisation de contrôle qualité dans l''aéronautique F/H F/H

On-site - Algeria 4 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Stage digitalisation de contrôle qualité dans l'aéronautique F/H F/H Stage 4 à 6 mois Etudiant Temps complet Contexte : Dans le cadre de sa démarche d'innovation et d'amélioration continue, Safran Nacelles explore la digitalisation et l'automatisation des contrôles qualité. La robustesse et la fiabilité des inspections visuelles étant un enjeu majeur dans l'industrie aéronautique, nous cherchons à évaluer l'apport d'outils numériques et d'IA pour renforcer la détection des défauts sur nos pièces. Mission : Au sein de la Direction Qualité et en lien avec les équipes méthodes et production, vous serez chargé(e) de : • Prendre en main les outils de contrôle visuel digitalisé (caméras intelligentes, IA, logiciels de vision industrielle). Contacter et recevoir les fournisseurs pour avancer dans cette appropriation des moyens et compréhension de leur fonctionnement. • Mettre en place une méthodologie de test comparative entre le contrôle visuel humain et les outils digitaux sélectionnés. • Identifier des applications possibles des outils, puis réaliser des essais sur pièces de production ou prototypes, collecter et analyser les données de performance (fiabilité, répétabilité, rapidité, types de défauts détectés). • Mettre l'outil en utilisation série et former les compagnons/inspecteurs à l'utilisation des outils • Proposer des axes d'amélioration, contribuer à l'adaptation des outils aux besoins spécifiques des contrôles aéronautiques. • Synthétiser les résultats et formuler des recommandations sur la pertinence de déployer ces solutions dans nos ateliers. • Présenter vos travaux devant les équipes pluridisciplinaires. • Collaborer avec les équipes centrales pour transversaliser les meilleures pratiques. Intégrer un grand groupe innovant et leader sur ses marchés. Participer à un projet stratégique mêlant aéronautique, digitalisation et technologie de pointe. Évoluer dans un environnement stimulant avec un accompagnement technique. Étudiant(e) en Bac+4/5 école d'ingénieurs ou équivalent, avec spécialisation en génie industriel, qualité, automatisme, informatique industrielle ou vision par ordinateur. Intérêt pour l'innovation, l'industrie 4.0, et les nouvelles technologies. Connaissances de base en vision industrielle, traitement d'image, méthodes qualité, ou programmation (Python, C/C++, etc.) appréciées. Curiosité, rigueur, capacité d'analyse et esprit d'initiative. Aptitude à travailler en équipe et à communiquer les résultats de manière claire et structurée. </div>

0 to 0 years Naukri Gulf

Product Owner

On-site - Algeria - Alger 22 May 2026

Healthcare & Medical

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Product management <ul> <li>Define and maintain the product vision.</li> <li>Gather, analyze and prioritize business needs.</li> <li>Write the user stories and acceptance criteria.</li> <li>Build and manage the Product Backlog.</li> <li>Participate in the product roadmap and release planning.</li> </ul> Coordination Agile <ul> <li>Working closely with developers, UX/UI designers and stakeholders.</li> <li>Arbitrate between functional and technical priorities.</li> <li>Monitor the progress of developments.</li> </ul> Quality and performance monitoring <ul> <li>Validate the delivered functionalities.</li> <li>Perform the functional tests.</li> <li>Identify areas for product improvement.</li> <li>Track product KPIs and user experience.</li> </ul> Business and user relationship <ul> <li>Understanding users' problems.</li> <li>Translating business needs into concrete solutions.</li> <li>Supporting change and the adoption of new features.</li> </ul> Technical skills <ul> <li>Proficiency in Agile/Scrum methodologies.</li> <li>Good understanding of software development cycles.</li> <li>Ability to write functional specifications.</li> <li>Proficiency in product management tools: Clickup, Azure DevOps or equivalent.</li> <li>UX/UI knowledge is appreciated.</li> </ul> Soft skills <ul> <li>Excellent communication.</li> <li>Analytical and solution-oriented mindset.</li> <li>Sense of organization and prioritization.</li> <li>Leadership and coordination skills.</li> <li>User orientation and results.</li> </ul></div></section><section>Desired Candidate ProfileJob Objectives <ul> <li>Ensure alignment between business needs and the solutions developed.</li> <li>Optimize the user experience of the platforms.</li> <li>Accelerate the delivery of high-value business features.</li> <li>To participate in product growth and innovation.</li> </ul> Formation <ul> <li>Bachelor's degree (Bac+3) or Master's degree (Bac+5) in computer science, project management, digital technology, information systems or equivalent field.</li> </ul></section>

0 to 0 years Naukri Gulf

Marketing Project Manager

On-site - Algeria - Alger 16 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Design, plan, and deploy the brand's annual marketing plan (promotional campaigns, product launches, events). Operational coordination: Manage the creation of communication materials by coordinating internal teams (graphic designers, copywriters, community managers) and external service providers. Channel management: Ensure brand image consistency across all touchpoints (website, social media, points of sale, packaging). Budget management: Monitor and optimize the brand's allocated marketing budget. Analysis and reporting: Analyze the impact of campaigns (sales, traffic, conversion rates, brand awareness), track key performance indicators, and adjust actions accordingly. Market monitoring: Conduct ongoing competitive intelligence to identify new trends and growth opportunities for the brand.</div></section><section>Desired Candidate Profile<ul><li>Diploma (Bac+5) from a business school, Master's degree in marketing or equivalent.</li><li>A minimum of 3 years' experience in marketing project management, ideally in the retail sector.</li><li>Excellent command of operational marketing, digital marketing and data analysis.</li><li>Creativity and a business-oriented mindset.</li><li>Leadership and autonomy: Ability to carry out a project from A to Z with enthusiasm.</li><li>Rigour and organisation: Great attention to detail and respect for delivery deadlines.</li><li>Interpersonal skills: Ability to collaborate with diverse profiles (technical, creative, commercial).</li></ul></section>

0 to 0 years Bayt

Développeur(se) portail / Tableaux de bord - Jumeau numérique

On-site - Algeria 6 May 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> TEHORA est présentement à la recherche d’ un(e) Développeur(se) portail / Tableaux de bord afin de contribuer à la conception et au développement des interfaces utilisateurs dans le cadre de projets de jumeaux numériques. La personne retenue sera responsable de développer des portails web, dashboards et outils de visualisation permettant aux utilisateurs d’exploiter efficacement les données issues des systèmes IoT et des plateformes de données. Elle travaillera en collaboration avec les équipes UX/UI, data et plateforme afin d’offrir une expérience utilisateur performante, intuitive et adaptée aux besoins d’affaires. Sans être exhaustifs, voici les services et livrables que devra fournir la personne retenue : Développer des interfaces web pour les portails de jumeaux numériques Concevoir et implémenter des tableaux de bord interactifs Intégrer des visualisations de données (temps réel et historique) Développer des fonctionnalités telles que alertes, rapports et exports Consommer et intégrer des API (REST, WebSocket) Assurer la performance, la sécurité et l’ergonomie des interfaces Collaborer avec les designers UX/UI pour optimiser l’expérience utilisateur Participer aux tests, déploiements et maintenance des applications Optimiser les performances front-end et la gestion des états Documenter les composants et bonnes pratiques de développement Du télétravail et de la flexibilité pour s’adapter à vos obligations familiales Une culture entrepreneuriale favorisant la créativité et l’innovation Horaires flexibles (selon le type de contrat de travail) Congés en cas de maladie et à l’occasion d’événements familiaux Outils informatiques adaptés Espace de travail épanouissant et motivant Initiatives sociales et environnementales Programme d’apprentissage en milieu de travail Cheminement de carrière SALAIRE Le salaire sera calculé sur la base du taux horaire moyen correspondant à votre profil. LIEU DE TRAVAIL Le lieu de travail sera hybride. POURQUOI SE JOINDRE À TEHORA ? TEHORA est une firme québécoise multidisciplinaire reconnue pour l’excellence de ses services professionnels, de nature technique et de gestion de projets à l’échelle nationale et internationale. Notre mission est d’accompagner nos clients dans la concrétisation de leurs projets par l’excellence de notre savoir-faire et de notre créativité. Depuis sa création en 2017, notre équipe de professionnels connaît une croissance exponentielle en répondant aux besoins importants en gestion de projets multidisciplinaires, dans le domaine des transports, du génie civil, du TI et plus. Nos collaborateurs travaillent sur des mandats aussi bien à l’interne que chez des clients d’envergure. TEHORA se distingue par sa culture d’entreprise, axée sur le bonheur de ses employés et la diversité. Chez TEHORA, chaque collaborateur est un membre important de l’équipe qui contribue à notre succès collectif. Nos membres ont la flexibilité requise pour avoir un équilibre entre le travail et leur vie privée, tout en menant une carrière enrichissante. Nous offrons un environnement de travail motivant. La diversité des projets, la grande autonomie et l’interaction directe avec les clients sont appréciées. Une telle proximité est possible en raison de notre structure organisationnelle horizontale, qui se traduit par des relations de confiance et une communication efficace entre notre équipe et les clients. Détenir un diplôme en informatique, génie logiciel ou domaine pertinent Posséder un minimum de 3 à 7 ans d’expérience en développement web Maîtriser les technologies front-end modernes (React, Angular ou Vue. js) Avoir une bonne connaissance du développement back-end (Node. js ou équivalent) Expérience avec les API REST et les architectures web modernes Bonne compréhension des principes UX/UI Capacité à travailler avec des données complexes et volumineuses Faire preuve d’autonomie, de rigueur et d’esprit collaboratif Maîtriser le français (anglais un atout) Connaissances requises (atouts) Expérience avec des bibliothèques de visualisation (D3. js, Chart.js, ECharts, etc. ) Connaissance des flux de données en temps réel (WebSocket, streaming) Expérience avec des plateformes de données ou BI Connaissance des environnements cloud (AWS, Azure ou GCP) Expérience avec des frameworks UI (Material UI, Bootstrap, Tailwind) Connaissance des outils DevOps (CI/CD, Git, conteneurs) </div>

0 to 0 years Bayt

Développeur(se) portail / Tableaux de bord - Jumeau numérique

On-site - Algeria 6 May 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> TEHORA est présentement à la recherche d’ un(e) Développeur(se) portail / Tableaux de bord afin de contribuer à la conception et au développement des interfaces utilisateurs dans le cadre de projets de jumeaux numériques. La personne retenue sera responsable de développer des portails web, dashboards et outils de visualisation permettant aux utilisateurs d’exploiter efficacement les données issues des systèmes IoT et des plateformes de données. Elle travaillera en collaboration avec les équipes UX/UI, data et plateforme afin d’offrir une expérience utilisateur performante, intuitive et adaptée aux besoins d’affaires. Sans être exhaustifs, voici les services et livrables que devra fournir la personne retenue : Développer des interfaces web pour les portails de jumeaux numériques Concevoir et implémenter des tableaux de bord interactifs Intégrer des visualisations de données (temps réel et historique) Développer des fonctionnalités telles que alertes, rapports et exports Consommer et intégrer des API (REST, WebSocket) Assurer la performance, la sécurité et l’ergonomie des interfaces Collaborer avec les designers UX/UI pour optimiser l’expérience utilisateur Participer aux tests, déploiements et maintenance des applications Optimiser les performances front-end et la gestion des états Documenter les composants et bonnes pratiques de développement Du télétravail et de la flexibilité pour s’adapter à vos obligations familiales Une culture entrepreneuriale favorisant la créativité et l’innovation Horaires flexibles (selon le type de contrat de travail) Congés en cas de maladie et à l’occasion d’événements familiaux Outils informatiques adaptés Espace de travail épanouissant et motivant Initiatives sociales et environnementales Programme d’apprentissage en milieu de travail Cheminement de carrière SALAIRE Le salaire sera calculé sur la base du taux horaire moyen correspondant à votre profil. LIEU DE TRAVAIL Le lieu de travail sera hybride. POURQUOI SE JOINDRE À TEHORA ? TEHORA est une firme québécoise multidisciplinaire reconnue pour l’excellence de ses services professionnels, de nature technique et de gestion de projets à l’échelle nationale et internationale. Notre mission est d’accompagner nos clients dans la concrétisation de leurs projets par l’excellence de notre savoir-faire et de notre créativité. Depuis sa création en 2017, notre équipe de professionnels connaît une croissance exponentielle en répondant aux besoins importants en gestion de projets multidisciplinaires, dans le domaine des transports, du génie civil, du TI et plus. Nos collaborateurs travaillent sur des mandats aussi bien à l’interne que chez des clients d’envergure. TEHORA se distingue par sa culture d’entreprise, axée sur le bonheur de ses employés et la diversité. Chez TEHORA, chaque collaborateur est un membre important de l’équipe qui contribue à notre succès collectif. Nos membres ont la flexibilité requise pour avoir un équilibre entre le travail et leur vie privée, tout en menant une carrière enrichissante. Nous offrons un environnement de travail motivant. La diversité des projets, la grande autonomie et l’interaction directe avec les clients sont appréciées. Une telle proximité est possible en raison de notre structure organisationnelle horizontale, qui se traduit par des relations de confiance et une communication efficace entre notre équipe et les clients. Détenir un diplôme en informatique, génie logiciel ou domaine pertinent Posséder un minimum de 3 à 7 ans d’expérience en développement web Maîtriser les technologies front-end modernes (React, Angular ou Vue. js) Avoir une bonne connaissance du développement back-end (Node. js ou équivalent) Expérience avec les API REST et les architectures web modernes Bonne compréhension des principes UX/UI Capacité à travailler avec des données complexes et volumineuses Faire preuve d’autonomie, de rigueur et d’esprit collaboratif Maîtriser le français (anglais un atout) Connaissances requises (atouts) Expérience avec des bibliothèques de visualisation (D3. js, Chart.js, ECharts, etc. ) Connaissance des flux de données en temps réel (WebSocket, streaming) Expérience avec des plateformes de données ou BI Connaissance des environnements cloud (AWS, Azure ou GCP) Expérience avec des frameworks UI (Material UI, Bootstrap, Tailwind) Connaissance des outils DevOps (CI/CD, Git, conteneurs) </div>

0 to 0 years Bayt

Channel Sales Lead

Remote - Algeria 27 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence. We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact. If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises. About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution. This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn. ai portfolio. As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution. You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes. You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn. ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR. Drive greenfield market penetration through direct enterprise engagement. Build repeatable partner activation and co-sell frameworks that scale across the region. Design territory plans that balance direct selling and partner leverage. Convert enablement into execution by aligning Mozn. ai strategy and partner sellers around defined account targets. Build structured QBR frameworks that track pipeline, revenue, and activation metrics. Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems. What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory. Lead strategic enterprise sales together with your partners while also driving direct opportunities independently. Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value. Evaluate the financial and strategic benefits of new and existing partnerships. Track, report, and optimize partner performance, identifying gaps and executing corrective actions. Own territory revenue targets and deliver measurable results. Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships. Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth. Travel as required to meet customers and partners across the region. You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI. We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves. 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred). Proven success closing complex enterprise deals directly. Experience managing and activating channel partners or system integrators. Experience operating in hybrid direct + indirect sales environments. Demonstrated success penetrating greenfield markets. Strong account planning and quota management skills. Ability to take opportunities end-to-end from prospecting through closure. Strong executive communication and negotiation skills. Highly organized with strong pipeline discipline. Strong ownership and accountability mindset. Fluent in English, Arabic & French. </div>

0 to 0 years Bayt

Senior Python Engineer

Remote - Algeria 17 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds. How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted. Compensation: Up to $150/hr equivalent , depending on level and pace. Tasks are estimated at ~30 hours each; you set your own schedule. </div>

0 to 0 years Bayt

Data Analyst

On-site - Algeria 2 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Yassir Yassir is the Super App designed to make your life easier. Yassir’s Mission is to serve Africans in the continent and its diaspora while creating economic opportunities for service providers and infusing social values. We aspire towards providing our users with the most essential services to their door by leveraging technology and a large ecosystem of partners. We at Yassir stand for: Ambition, Transparency & Trust, Quality, Performance. And we are growing fast - super fast. By choosing a career at Yassir, you choose to be part of one of the most impactful, fastest-growing Tech companies in Africa. yassir.com About the Role Yassir is seeking a highly skilled and motivated Data Analyst, of junior / mid / senior level, to join our Data Analytics team and contribute with shaping the business’s decision making and product offering on Financial Services in making it more data and insights driven. As a Data Analyst (FinTech), you will play a crucial role in analyzing data, helping us prioritize, assess, develop financial product features for our millions of users across Africa. Your expertise in both data processing, robust statistical analysis, insights derivation, hypothesis formulation and data visualization will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir’s most critical problems. About the Team The Data Analytics team is part of Yassir’s central Data & AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to provide top-quality Analytics and BI insights to the business, being a proactive partner to our stakeholders, and ultimately to build a mature Data Culture supported by widespread data fluency, responsible and democratized data access, data-driven decision making and automation. We push the envelope of what’s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us! Key Responsibilities <ul> <li> Analyze customer, transaction, merchant, and agent data to identify trends, opportunities, and performance drivers across Wallets, Payments, Bill Payments, Merchant Payments, P2P Transfers, and other Financial Services products. </li> <li> Partner with Product Managers, Operations, Risk, Finance, and Engineering teams to answer business questions through data and support product decision-making. </li> <li> Develop and maintain dashboards, reports, and KPI tracking frameworks to monitor customer growth, engagement, retention, transaction performance, and revenue metrics. </li> <li> Conduct deep-dive analyses on customer behavior, payment funnels, wallet activation, transaction success rates, merchant activity, and agent performance. </li> <li> Support product discovery and feature development by identifying customer pain points, behavioral patterns, and growth opportunities using data. </li> <li> Design, execute, and evaluate A/B tests, feature launches, promotional campaigns, and product experiments to measure impact and guide future improvements. </li> <li> Work closely with Data Science and Risk teams to support customer segmentation, fraud monitoring, credit risk analysis, and predictive modeling initiatives. </li> <li> Perform exploratory data analysis (EDA) to uncover actionable insights and support the development of data-driven product enhancements. </li> <li> Monitor data quality, identify anomalies, and collaborate with Data Engineering teams to improve tracking, instrumentation, and reporting accuracy. </li> <li> Communicate findings and recommendations clearly to both technical and non-technical stakeholders through presentations, reports, and dashboards. </li> </ul> Key Requirements Essential <ul> <li> 2–5 years of experience in Product Analytics, Business Analytics, Data Analytics, or a related analytical role. </li> <li> Strong SQL skills and practical experience working with large-scale customer and transaction datasets. </li> <li> Proficiency in Python for data analysis, statistical modeling, and data visualization. </li> <li> Experience working with digital products, preferably within Fintech, Payments, Wallets, Banking, Lending, or Financial Services. </li> <li> Solid understanding of statistics, hypothesis testing, experimentation, and data-driven decision-making. </li> <li> Experience building dashboards and reports using BI tools such as Looker Studio, Looker, Tableau, or Power BI. </li> <li> Ability to translate business questions into analytical approaches and communicate insights effectively to stakeholders. </li> <li> Familiarity with cloud-based data platforms, preferably Google Cloud Platform (GCP) and BigQuery. </li> <li> Strong problem-solving, analytical thinking, and attention to detail. </li> <li> Excellent written and verbal communication skills in English. </li> </ul> Nice to have <ul> <li> Experience working with Wallets, Bill Payments, Merchant Payments, P2P Transfers, Agent Networks, Lending, or Credit products. </li> <li> Familiarity with fraud analytics, risk monitoring, customer lifecycle analysis, or fintech growth metrics. </li> <li> Exposure to machine learning, customer segmentation, or predictive analytics use cases. </li> </ul> </div>

0 to 0 years Bayt

Customer Service and Sales Consultant

On-site - Algeria Thursday

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Title Customer Service and Sales Assistant Role Information  Pay Band  Location  Duration  Reports to: Hourly Paid Algiers, Algeria 1 year (renewable) Customer Services and Sales Manager Algeria   Role purpose To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives   About us The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989. Geopolitical/SBU/Function overview: Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council. British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables. Main opportunities/challenges for this role: The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy. Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience. Main Accountabilities: New & existing customer enquiries <ul><li>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </li><li>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</li><li>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.  CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </li><li>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</li><li>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</li><li>To accept and process refunds and transfer requests from existing customers according to the policy</li></ul> Sales <ul><li>To meet or exceed sales targets (new and existing students) and KPIs </li><li>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</li><li>To register Exams candidates online in a professional and friendly manner </li><li>To cross sell relevant British Council services and products where appropriate</li><li>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</li><li>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</li></ul> Registration & Financial Compliance: In line with the regional cash handling policy Customer Services Advisor is required to: <ul><li>Collect income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </li><li>Ensure that all income collected is reconciled and posted accurately in system</li><li>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</li></ul> Product and offer knowledge <ul><li>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.  </li><li>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</li></ul> Systems and record keeping <ul><li>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</li><li>To maintain and update all databases and statistics and reports in a timely and accurate manner.</li></ul> Other support duties <ul><li>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</li></ul><ul><li>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</li></ul><ul><li>Provide verification services for UK certificates</li><li>Conduct telephone-based surveys or gather other customer data</li></ul>Regularly observe Teaching Centre classes and/or visit Exams venues Other Responsibilities and main duties As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.   You may also be required to perform other duties as directed by Line Manager. Key Relationships: Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. Internal Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional & Global Customer Services and Sales Teams External Students, Candidates, Partners, Corporate Clients and other customers Role Requirements: Threshold requirements: Assessment stage Passport requirements/ Right to work in country Post holder must be eligible to work in Algeria Shortlisting Direct contact or managing staff working with children? Yes. Some British Council customers may be under 18 years so appropriate police check required N/A Notes Appropriate police check mandatory Three satisfactory references required Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required Person Specification: Language requirements Minimum / essential Desirable Assessment Stage <ul><li>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</li></ul>N/A Shortlisting and interview Qualifications Minimum / essential Desirable Assessment Stage <ul><li>High School Certificate</li></ul><ul><li>University degree</li></ul>Shortlisting Role Specific Knowledge & Experience Minimum / essential Desirable Assessment Stage <ul><li>Experience in a customer service and sales role </li></ul><ul><li>Tele-sales experience</li><li>Education sector experience</li><li>Knowledge of CRM</li></ul>Shortlisting Role Specific Skills (if any) Assessment Stage <ul><li>Good communication skills and proven ability to build rapport with customers</li></ul>Shortlisting AND Interview British Council Behaviours Assessment Stage Connecting with others (essential): Making regular opportunities to understand others better Creating shared purpose (essential) Communicating an engaging picture of how we can work together Making it happen (essential): Delivering clear results for the British Council Working together (essential): Establishing a genuinely common goal with others Being accountable (essential): Delivering my best work in order to meet my commitments Shaping the future (essential): Looking for ways in which we can do things better Interview Performance management British Council Core Skills Assessment Stage Communicating & Influencing (Level 1) Communicates clearly & effectively: Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. Analysing data and problems (Level 1) Is systematic: Breaks down problems into a list of tasks to be done and decides on appropriate action. Using technology (Level 1) Operates as a basic user of information systems, digital and office technology: Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes. Planning & Organizing (Level 1) Is methodical: Able to plan own work over short timescales for routine or familiar tasks and processes. Interview Prepared by: Date: Priya Varma,Regional Customer Management and Sales Lead 13 April 2021 </div>

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