office manager Jobs
423 Jobs Found
<p>عيادة خاصة تبحث عن مدير موارد بشرية ذو خبرة. </p><p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Maintaining Guest Services and Front Desk Goals</strong></p>
<p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p>Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p>
<p>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</p>
<p>Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p>
<p><strong>Supporting Management of Front Desk Team</strong></p>
<p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p>Encourages and building mutual trust, respect, and cooperation among team members.</p>
<p>Serving as a role model to demonstrate appropriate behaviors.</p>
<p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p>
<p><strong>Ensuring Exceptional Customer Service</strong></p>
<p>Provides services that are above and beyond for customer satisfaction and retention.</p>
<p>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p>Responds to and handles guest problems and complaints.</p>
<p>Sets a positive example for guest relations.</p>
<p>Empowers employees to provide excellent customer service.</p>
<p>Observes service behaviors of employees and provides feedback to individuals.</p>
<p>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p>Ensures employees understand customer service expectations and parameters.</p>
<p>Interacts with guests to obtain feedback on product quality and service levels.</p>
<p>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p><strong>Managing Projects and Policies</strong></p>
<p>Implements the customer recognition/service program, communicating and ensuring the process.</p>
<p>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p>
<p>Supervises same day selling procedures to maximize room revenue and control property occupancy.</p>
<p>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</p>
<p>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p><strong>Supporting Human Resource Activities</strong></p>
<p>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p>Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</p>
<p>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p>
<p>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p>
<p>Participates in employee progressive discipline procedures.</p>
<p><strong>Additional Responsibilities</strong></p>
<p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p>Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p>
<p>Performs all duties at the Front Desk as necessary.</p>
<p>Runs Front Desk shifts whenever necessary.</p>
<p>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p>
<p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p>
<p>OR</p>
<p>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Human Resources & Accounting Manager</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Management of personnel files, contracts, leave, absences and attendance</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of variable payroll elements</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring recruitment and onboarding of new employees</font></font></li> <li><font dir="auto" ><font dir="auto" >Application of internal regulations and HR procedures</font></font></li> <li><font dir="auto" ><font dir="auto" >Administrative management of suppliers and customers</font></font></li> <li><font dir="auto" ><font dir="auto" >Tracking invoices, payments, receipts and purchase orders</font></font></li> <li><font dir="auto" ><font dir="auto" >Classification and archiving of administrative and accounting documents</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of files intended for the accountant, the CNAS (National Social Security Fund) and administrative bodies</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring the company's opportunities, contracts and administrative obligations</font></font></li> <li><font dir="auto" ><font dir="auto" >development of HR, administrative and financial dashboards</font></font></li> <li><font dir="auto" ><font dir="auto" >Regular reporting to the General Management</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Minimum 3 years' experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in office tools and accounting software.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, organisation, confidentiality and autonomy.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Product Development & Validation Manager IVD</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >evaluate the technical performance of new products offered by OEM partners and suppliers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the qualification of products before their commercial launch.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct analytical verification and validation studies.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to stability and reproducibility studies.</font></font></li> <li><font dir="auto" ><font dir="auto" >Write protocols, test reports and technical documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the technology transfer to production.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the traceability of activities in accordance with quality requirements.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with the Quality, Regulatory, Production and Marketing teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in scientific and technological monitoring in the field of in vitro diagnostics.</font></font></li> </ul> <p> <b> <u>Formation</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Engineer in biotechnology, biochemistry or biology.</font></font></li> <li><font dir="auto" ><font dir="auto" >Master's degree in immunology, microbiology, biochemistry or equivalent disciplines.</font></font></li> </ul> <p> <b> <u>Exp rience</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Desired experience of 2-5 years in a laboratory, pharmaceutical industry or medical device company.</font></font></li> <li><font dir="auto" ><font dir="auto" >Applications from young graduates with strong potential may be considered.</font></font></li> </ul> <p> <b> <u>Comp tences techniques</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Knowledge of immunology and biochemistry.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of ELISA techniques.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of in vitro diagnostic devices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to analyze and interpret experimental results.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in office software and data processing.</font></font></li> </ul> <p> <b> <u>Conditions</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Languages: Fluent French.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good command of technical English (reading scientific documentation and communicating with suppliers).</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Personal qualities</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Scientific rigor.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and synthesis skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy and ability to work in a team.</font></font></li> <li>Curiosit et int r t pour l'innovation.</li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><br></li><li><font dir="auto" ><font dir="auto" >Participate in the creation of digital content.</font></font></li> <li><font dir="auto" ><font dir="auto" >Write texts and publications intended for social networks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with marketing teams for content production.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the digital coverage of events and activations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Adapt content to promotional and marketing campaigns.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Monitoring and reputation:</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Maintaining continuous monitoring of digital trends.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor competitors' actions on social media.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor the online reputation of brands.</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify digital communication opportunities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Alerting management about sensitive or crisis situations.</font></font></li> </ul> <p> <b> <u>Analyse et reporting :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Monitor social media performance indicators.</font></font></li> <li><font dir="auto" ><font dir="auto" >Measuring the engagement, reach and evolution of communities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the performance of publications and campaigns.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare periodic reports for the Digital Manager.</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose actions to improve digital performance.</font></font></li> </ul> <p> <b> <u>Coordination :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Collaborating with the Website Specialist for content distribution.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working with Brand Managers on brand campaigns.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in digital communication and marketing activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure consistency between digital content and marketing objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in meetings to monitor digital projects.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Diploma: Bac +2 Bac +5 in Digital Marketing, Marketing and/or Communication.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience: Minimum 1-3 years of experience in social media management, digital communication or community management.</font></font></li> </ul> <p> <b> <u>Comp tences techniques :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Mastery of social networks (Facebook, Instagram, LinkedIn, TikTok, YouTube, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of content production software (Photoshop, CMS, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Good writing skills and content creation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in the use of artificial intelligence tools</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of publication management and scheduling tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of social media monitoring and analysis tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good understanding of digital marketing.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of office and reporting tools.</font></font></li> </ul> <p><br></p><font dir="auto" ><font dir="auto" >Algiers Cheraga</font></font></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p>CANDIDATE PROFILE</p><p>Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</p><p>CORE WORK ACTIVITIES</p><p>Managing Sales Activities</p><p>Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs.</p><p>Building Successful Relationships</p><p>Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Leadership</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Define and implement local purchasing procedures. Animate and ensure commercial prospecting of items and products. Structure work methods. Organize tasks and objectives of each person. Optimize the procurement process. Follow up on task progress and ensure file closure. Manage, supervise and motivate his team. Periodically evaluate each of his members. Follow up on Purchase requests and Orders. Prospect new suppliers to improve procurement performance. Negotiate Costs, Quality, Payment Terms, Deadlines. Implement the procurement plan to meet site needs in time. If necessary, prospect and select service providers. Supervise procurement operations. Regularly control the financial part and proceed with the settlement of services and deliveries. Verify the accuracy of data related to purchases. Comply with applicable laws and stay up to date in this field. Implement key indicators and the dashboard to measure the performance of actions taken: stock turnover rate, delivery times, availability rate... Monitor Stock Management. Monitor deliveries and returns to sites. Proceed with the inventory of the Company's goods, items, products and equipment at the end of each fiscal year. Proceed with the necessary reforms, clean-ups and regulatory simplifications for each fiscal year.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>5 years of experience in Procurement Management</div><div>Bac + 5 / DESS / ESAP / Management / Business Law / Business or Engineering School with Technical or Logistics, production management specialization</div><div>Proficiency in office software (word processing, spreadsheet) and management software (planning, stock management, estimates)</div><div>Knowledge of current regulations in this sector.</div><div>Be a very good manager, rigorous and perfectly integrated</div><div>Good Negotiator</div><div>Good understanding of the product portfolio and supplier panel.</div><div>Able to travel nationally.</div><div>Perfect command of the French language.</div><div>Available and without commitment.</div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><font dir="auto" ><font dir="auto" >Job Description</font></font></div> <br> <p><font dir="auto" ><font dir="auto" >The Corporate Sales Manager is responsible for developing, managing and retaining the hotel's corporate portfolio in order to maximize revenue from accommodation, catering, events and associated services.</font></font></p> <p><font dir="auto" ><font dir="auto" >He/She actively contributes to the establishment's commercial strategy by identifying new business opportunities, developing strategic partnerships and ensuring a high level of customer satisfaction, while respecting the standards of the Sofitel brand.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main Missions:</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Develop and manage a portfolio of local and international corporate clients.</font></font></p> <p><font dir="auto" ><font dir="auto" > To prospect for new accounts in order to generate additional revenue.</font></font></p> <p><font dir="auto" ><font dir="auto" > Identify business opportunities and ensure the conversion of requests.</font></font></p> <p><font dir="auto" ><font dir="auto" > Negotiating corporate contracts and annual pricing agreements</font></font></p> <p><font dir="auto" ><font dir="auto" > Ensure commercial follow-up and loyalty of strategic accounts.</font></font></p> <p><font dir="auto" ><font dir="auto" > Organize and conduct client meetings, site visits and sales presentations.</font></font></p> <p><font dir="auto" ><font dir="auto" > Participate in trade shows, workshops and networking events.</font></font></p> <p><font dir="auto" ><font dir="auto" > Collaborating with Revenue Management teams to optimize business opportunities.</font></font></p> <p><font dir="auto" ><font dir="auto" > Working in coordination with operational teams to ensure an excellent customer experience</font></font></p> <p><font dir="auto" ><font dir="auto" > Prepare commercial offers and ensure the administrative follow-up of files</font></font></p> <p><font dir="auto" ><font dir="auto" > Analyze sales performance and prepare regular reports</font></font></p> <p><font dir="auto" ><font dir="auto" > Conduct competitive intelligence and monitor corporate market trends</font></font></p> <p><font dir="auto" ><font dir="auto" > Participate in the development and implementation of the hotel's commercial action plan.</font></font></p> <p><font dir="auto" ><font dir="auto" > Ensuring compliance with Sofitel brand quality and image standards</font></font></p> <br> <div>Qualifications</div> <br> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Business, Hospitality Management or a similar field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 5 years of experience in a sales role within the hotel industry.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proven experience in corporate account management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in luxury hotels or with an international brand is highly desirable.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent negotiation and business development skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of the corporate market and hotel trends.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of sales techniques and client portfolio management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of office and CRM tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to analyze business performance and sales indicators.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent interpersonal skills and a strong sense of customer service.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong communication and persuasion skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and autonomy.</font></font></li> <li><font dir="auto" ><font dir="auto" >Orientation towards results and achievement of objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >Professionalism and excellent presentation.</font></font></li> </ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Sales Manager Corporate est responsable du développement, de la gestion et de la fidélisation du portefeuille corporate de l’hôtel afin de maximiser le chiffre d’affaires hébergement, restauration, événements et services associés.</p><br><p>Il/Elle contribue activement à la stratégie commerciale de l’établissement en identifiant de nouvelles opportunités d’affaires, en développant des partenariats stratégiques et en assurant un haut niveau de satisfaction client, tout en respectant les standards de la marque Sofitel.</p><br><p><strong>Principales Missions : </strong></p><br><p>· Développer et gérer un portefeuille de clients corporate locaux et internationaux.</p><br><p>· Prospecter de nouveaux comptes afin de générer du chiffre d’affaires additionnel.</p><br><p>· Identifier les opportunités de business et assurer la conversion des demandes.</p><br><p>· Négocier les contrats corporate et les accords tarifaires annuels</p><br><p>· Assurer le suivi commercial et la fidélisation des comptes stratégiques.</p><br><p>· Organiser et réaliser des rendez-vous clients, visites de site et présentations commerciales.</p><br><p>· Participer aux salons professionnels, workshops et événements networking.</p><br><p>· Collaborer avec les équipes Revenue Management afin d’optimiser les opportunités commerciales.</p><br><p>· Travailler en coordination avec les équipes opérationnelles afin d’assurer une excellente expérience client</p><br><p>· Préparer les offres commerciales et assurer le suivi administratif des dossiers</p><br><p>· Analyser les performances commerciales et établir des reportings réguliers</p><br><p>· Effectuer une veille concurrentielle et suivre les tendances du marché corporate</p><br><p>· Participer à l’élaboration et à la mise en œuvre du plan d’action commercial de l’hôtel</p><br><p>· Veiller au respect des standards de qualité et d’image de la marque Sofitel</p><br><br>Qualifications<br><br><ul><li>Bac +3 à Bac +5 en Commerce, Gestion Hôtelière ou domaine similaire.</li><li>Minimum 5 années d’expérience dans une fonction commerciale au sein de l’hôtellerie.</li><li>Expérience confirmée dans la gestion des comptes corporate.</li><li>Une expérience dans l’hôtellerie de luxe ou une marque internationale est fortement souhaitée.</li><li>Excellentes compétences en négociation et développement commercial.</li><li>Bonne connaissance du marché corporate et des tendances hôtelières.</li><li>Maîtrise des techniques de vente et de gestion de portefeuille client.</li><li>Bonne maîtrise des outils bureautiques et CRM.</li><li>Capacité à analyser les performances commerciales et les indicateurs de vente.</li><li>Excellent relationnel et sens du service client.</li><li>Forte capacité de communication et de persuasion.</li><li>Sens de l’organisation et autonomie.</li><li>Orientation résultats et atteinte des objectifs.</li><li>Professionnalisme et excellente présentation.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Reservation Manager est responsable de la gestion stratégique et opérationnelle du service Réservations au Sofitel Thalassa Algiers Club des Pins.<br>Il/Elle veille à l’optimisation des revenus hébergement, à l’application des stratégies tarifaires et à la performance des canaux de distribution, tout en garantissant un haut niveau de service client conforme aux standards Sofitel et Accor.</p><br><p>Il/Elle encadre et développe l’équipe Réservations afin d’optimiser le taux de conversion, la qualité des ventes et la rentabilité globale de l’hôtel.</p><br><p><strong>Principales Missions : </strong></p><br><p><strong>Gestion du service Réservations</strong></p><br><ul><li>Superviser les opérations quotidiennes du service Réservations et garantir le respect des standards et procédures</li><li>Assurer la qualité et la cohérence des informations communiquées aux clients sur tous les canaux (téléphone, email, OTA)</li><li>Veiller à l’optimisation du traitement des demandes et à la gestion efficace des volumes d’appels et emails</li><li>Garantir l’exactitude des réservations (tarifs, segments, profils clients, conditions)</li><li>Répondre aux demandes clients selon les standards de service définis</li></ul><p><strong>Revenue management & distribution</strong></p><br><ul><li>Mettre en œuvre les stratégies tarifaires et commerciales en coordination avec le Revenue Manager</li><li>Suivre le pick-up, les tendances de réservation et ajuster les priorités de vente</li><li>Participer à la mise en place des offres tarifaires (création des rates, tests, communication interne)</li><li>Optimiser les ventes via upselling et cross-selling</li><li>Assurer une bonne maîtrise des segments de marché et des canaux de distribution</li></ul><p><strong>Reporting & analyse</strong></p><br><ul><li>Contribuer à la préparation des rapports quotidiens, hebdomadaires et mensuels (production et activité)</li><li>Suivre les indicateurs clés de performance (conversion, no-show, cancellations, production par canal)</li><li>Analyser les performances et proposer des actions d’amélioration</li></ul><p><strong>Management de l’équipe</strong></p><br><ul><li>Encadrer et former les collaborateurs du service Réservations</li><li>Évaluer régulièrement la performance des équipes</li><li>Développer les compétences métier des collaborateurs (vente, outils, standards)</li><li>Superviser la présentation, l’attitude et le professionnalisme de l’équipe</li><li>Élaborer les plannings en fonction de l’activité et du budget</li></ul><p><strong>Coordination & communication interne</strong></p><br><ul><li>Assurer une communication fluide avec les départements Front Office, Sales, Revenue et Finance</li><li>Participer aux briefs, réunions et formations</li><li>Veiller à une bonne transmission des informations (shift, consignes, priorités)</li><li>Coordonner avec les autres départements pour garantir une expérience client fluide</li></ul><p><strong>Autres responsabilités</strong></p><br><ul><li>Veiller au respect des procédures de sécurité et des normes internes</li><li>Maintenir un haut niveau de présentation et de professionnalisme</li><li>Signaler les dysfonctionnements techniques et suivre leur résolution</li></ul><br>Qualifications<br><br><ul><li>Diplôme universitaire</li><li>Minimum 3 ans d’expérience dans un poste similaire ou dans les services clients/réservations</li><li>Expérience confirmée en environnement hôtelier 4* ou 5*</li><li>Maîtrise du français et de l’anglais (oral et écrit)</li><li>Bonne maîtrise des outils informatiques (Microsoft Office : Word, Excel, Outlook, PowerPoint)</li><li>Maîtrise d’un PMS hôtelier (idéalement OPERA)</li><li>Bonne connaissance des canaux de distribution (OTA, GDS, corporate)</li><li>Leadership et compétences managériales</li><li>Excellent sens du service client</li><li>Forte capacité d’organisation et d’analyse</li><li>Sens du détail et rigueur</li><li>Esprit d’équipe et collaboration</li><li>Dynamisme et proactivité</li><li>Capacité à motiver et développer les équipes</li><li>Présentation soignée et attitude professionnelle</li><li>Orientation résultats et performance</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>Preferred:<br>• 4 year college degree.<br>• Demonstrated skills in supervising a team.<br>• Lodging sales experience.<br>• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Manages the development of a strategic account plan for the demand generators in the market.<br>• Manages the property's reactive and proactive sales efforts.<br>• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.<br>• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.<br>• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.<br>• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.<br>• Attends sales strategy meetings to provide input on weekly and overall sales strategy.<br>• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.<br>• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.<br>• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.<br>• Serves as the sales contact for customers; serves as the customer advocate.<br>• Serves as hotel authority on sales processes and sales contracts.<br>• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.<br>• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.<br>• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.<br>• Supports the General Manager by coordinating crisis communications.<br>• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).<br>• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.<br>• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.<br>• Interfaces with regional marketing communications for regional and national promotions pull through.<br>• Performs other duties, as assigned, to meet business needs.<br>Building Successful Relationships<br>• Develops strong partnerships with local organizations to further increase brand/product awareness.<br>• Develops and manages internal key stakeholder relationships.<br>• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Leadership<br>• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.<br>• Develops sales goals and strategies and verifies alignment with the brand business strategy.<br>• Executes the sales strategy in order to meet individual booking goals for both self and staff.<br>• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.<br>• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.<br>• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.<br>• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.<br>• Creates effective structures, processes, jobs and performance management systems are in place.<br>• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.<br>• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.<br>• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.<br>• Supports tools and training resources to educate sales associates on winning catering solutions.<br>• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.<br>• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.<br>• Transfers functional knowledge and develops group sales skills of other discipline managers.<br>• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.<br>• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.<br>• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>As a valued employee of the British Council, you already help us deliver our mission to support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>You are part of our organisation in over 200 countries and territories and where we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><b><span><span><span>We connect. We inspire.</span></span></span></b></p><br><br><p><strong><u>Further Information</u></strong> </p><br><br><ul><li><strong>Number of positions: 1 </strong></li><li><strong>British Council Pay Band 7 </strong></li><li><strong>Employment Type: Indefinite Contract Local</strong></li><li><strong>Location: Alegria</strong></li><li><strong>Deadline to receive applications: 9th August 2026 </strong></li><li><strong>Candidates are expected to have the right to live and work in Alegria</strong></li><li><strong>Salary: DZD 195,000 Monthly gross salary</strong></li></ul><br><p><strong>Role Purpose:</strong></p><br><br><p>The Business Operations Manager will oversee the management of the business administration, local financial processes, estates, local administrative and human resources activities, as well as IT and security functions in Algeria. The role will ensure that British Council corporate standards and relevant polices/ procedures are met, and ensure that the business support team are efficiently and effectively deployed to support operations in achieving business objectives and ensuring compliance across Business Operations and all Algeria Departments. The role will ensure that team performance adds value to the delivery of objectives and to ensure that all risks, particularly financial compliance and business continuity are identified, monitored, managed and controlled.</p><br><br><p>To support new initiatives and organisational change by providing appropriate advice, support, training and leadership to all operational teams, across Departments. </p><br><br><p>To be a key, and pro-active member of the Country Leadership Team (CLT)</p><br><br><br><p><strong>Main Accountabilities:</strong></p><br><br><p><strong>Management</strong></p><br><br><ul><li><strong>Oversee and manage the entire Business Operations (BO) team.</strong></li></ul><ul><li><strong>Manage and monitor overhead budgets: this includes providing advice and decision support to the Country Director, explaining variances and making recommendations for adjustments/re-forecasting; also provide information for Exams and Teaching Centre business plans, forecasts and commentaries as necessary;</strong></li></ul><ul><li><strong>Regularly update cashflow projections according to rolling corporate schedule to support expected spend on business support services.</strong></li></ul><ul><li><strong>Promote and support our Equality, Diversity and Inclusion (EDI) policy in Algeria in coordination with the office EDI coordinator</strong></li></ul><ul><li><strong>Actively seek efficiency savings to improve KPls; ensure value for money through supplier negotiations; understand and extract data from the financial and business system (SAP) to analyse trends and recommend changes to enhance performance.</strong></li></ul><ul><li><strong>Conduct general induction for new joiners (incl. non-BOT staff).</strong></li></ul><ul><li><strong>Manage and update key local policies (e.g., office policies, mobile phone, etc.).</strong></li></ul><ul><li><strong>Monitor local Delegated Authorities.</strong></li></ul><br><p><strong>Relationship Management, Suppliers, and Services</strong></p><br><br><ul><li><strong>Manage contracts and services of outsourced providers for premises maintenance, accounting and payroll preparation, office cleaning, IT, transportation and premises security.</strong></li></ul><ul><li><strong>Manage vendor relationships to ensure quality and cost effective provision of services such as transport/travel, hotel, catering and hospitality, courier/post, real estate and landlord(s). All services are supported by strong compliance and control regime around contracts and purchase order processes.</strong></li></ul><ul><li><strong>Manage relationships with government, local law enforcement and embassies, as relevant, on regulatory compliance and security-related issues and ensure that country leadership team is properly briefed.</strong></li></ul><ul><li><strong>Oversee office wide procurement and contracts management in close coordination with from British Council's procurement unit, 'MarketPlace'</strong></li></ul><ul><li><strong>Manage event planning and execution/logistics.</strong></li></ul><ul><li><strong>Arrange travel for visitors and regional teams.</strong></li></ul><br><p><strong>Risk Management</strong></p><br><br><ul><li><strong>Co-ordinate crisis management planning, ensuring that contact lists and records are kept up to date and acting as a key member of the incident control team, if convened</strong></li></ul><ul><li><strong>Lead on development and testing of Business Continuity Plan (BCP); ensuring that plan is maintained and supports any off-site working arrangements that may become necessary.</strong></li></ul><ul><li><strong>Lead on management of top risks, scheduling quarterly and annual meetings to help fellow senior managers identify and develop mitigation plans for key risks to the business; draft templates for management discussion and Director's 'sign-off' as necessary.</strong></li></ul><ul><li><strong>Ensure that all children and vulnerable adults who we come into contact with through our work are properly respected and protected in full compliance with our global safeguarding and child protection policies; plans are in place to assure this.</strong></li></ul><ul><li><strong>Risk assessments for selected activity and our premises (incl partner premises where relevant) are conducted to inform planning and action and ensure safe and secure working environment.</strong></li></ul><ul><li><strong>Adequate insurance cover is in place linked to our global policy and supplemented locally as necessary.</strong></li></ul><ul><li><strong>Liaise with tax, accounting and legal advisors as necessary - locally and within British Council (region and HQ) - to ensure that status and tax affairs are properly managed and that we are compliant with local law.</strong></li></ul><ul><li><strong>Ensure that information governance and risk management (IGRM) policies are being followed and that our systems and practice are compliant particularly around use of personal data and serve as first point of contact with regional IGRM advisor.</strong></li></ul><ul><li><strong>Oversees stock checks (e.g. stationery, cleaning supplies, IELTS materials) by set deadlines to ensure appropriate controls meet separation of duty requirements</strong></li></ul><ul><li><strong>Support internal audit processes.</strong></li></ul><ul><li><strong>Act as the fraud focal point.</strong></li></ul><br><p><strong>Facilities and Estates Management</strong></p><br><br><ul><li><strong>Oversee office management including e.g. leases and renewals, moves and renovations, relationship with landlord</strong></li></ul><ul><li><strong>Monitor building and ground maintenance of all British Council rented properties and ensure office storage facilities are secure in compliance with British Council requirements and local legislation.</strong></li></ul><ul><li><strong>Implement yearly preventive building and ground maintenance schedules, ensuring timely action and reporting.</strong></li></ul><ul><li><strong>Ensure office services and supplier contracts (e.g. cleaning, IT, security) are delivered effectively in line with corporate standards.</strong></li></ul><ul><li><strong>British Council assets are properly accounted for and looked after, with inventories prepared and kept up-to-date; this includes any British Council assets in partner premises or rented properties (in the case of UK-appointed/international staff).</strong></li></ul><ul><li><strong>Travel policy and procedures including use of public transport/taxis are fit-for-purpose i.e. safe and efficient; and communicated to and adhered to by staff.</strong></li></ul><br><p><strong>Security</strong></p><br><br><ul><li><strong>Lead on the development of a security compliance regime for British Council Algeria operations, ensuring that security contingency plans are in place and evacuation or lockdown procedures are understood by staff and customers.</strong></li></ul><ul><li><strong>Manage security stakeholder relationships with outsourced security company, local authorities, British Embassy, Regional Security Director</strong></li></ul><ul><li><strong>Ensure that all security equipment and lifeline devices are accounted for and in good working order.</strong></li></ul><ul><li><strong>Ensure all incidents are investigated and reported appropriately.</strong></li></ul><ul><li><strong>Ensure that training and awareness-raising for staff and/or contractors is organized and provided as appropriate.</strong></li></ul><ul><li><strong>Oversee and develop security team if needed (currently outsourced)</strong></li></ul><ul><li><strong>Manage staff access control to premises.</strong></li></ul><ul><li><strong>Assess security measures in new offices/venues and partner schools.</strong></li></ul><ul><li><strong>Manage staff access/removal from Telephone Tree, SOLACE, Teams channels, and mailing lists.</strong></li></ul><ul><li><strong>Oversee public liability insurance management.</strong></li></ul><br><p><strong>On-site Finance Related Activities</strong></p><br><br><ul><li><strong>Oversee cash-handling and banking procedures; ensure cash policy is compliant with global British Council policies</strong></li></ul><ul><li><strong>Oversee petty cash policy and conduct petty cash spot checks</strong></li></ul><ul><li><strong>Check cash receipts from Customer Services with journals posted as required.</strong></li></ul><ul><li><strong>Manage relationship with bank, ensuring that adequate signatories are in place for cheque authorisation and/or approval of electronic transactions.</strong></li></ul><ul><li><strong>Oversee the BO team’s processing of off-system payments and urgent advances.</strong></li></ul><ul><li><strong>Safeguard and manage cheque books handover.</strong></li></ul><br><p><strong>Procurement & Contract Management</strong></p><br><br><ul><li><strong>Handle high-value procurement and tendering.</strong></li></ul><ul><li><strong>Manage key operations contracts.</strong></li></ul><ul><li><strong>Conduct due diligence and vendor screening.</strong></li></ul><ul><li><strong>Monitor and update Preferred Suppliers List and aggregate spend across departments.</strong></li></ul><ul><li><strong>Oversee finance payables and receivables, including off-system transactions.</strong></li></ul><ul><li><strong>Support FCCF.</strong></li></ul><ul><li><strong>Monitor PO GR IR.</strong></li></ul><br><p><strong>HR Operations & Mobility</strong></p><br><br><ul><li><strong>Supervise implementation of all HR Operations tasks that require to be performed locally, including admin support (relationship with Labour Inspectorate, employee files, preparation of documents, CNAS forms, payroll signatory coordination, medical insurance, etc.)</strong></li></ul><ul><li><strong>Coordinate work permit and residency submissions for foreign employees.</strong></li></ul><ul><li><strong>Assist with rent hunting, utilities setup, Wi-Fi, and lease management for foreign employees.</strong></li></ul><br><p><strong>Health & Safety</strong></p><br><br><ul><li><strong>Ensure safe and clean working environment for staff and customers in line with our health and safety standards, local law and audit recommendations.</strong></li></ul><ul><li><strong>Preventive maintenance schedule is developed and overseen.</strong></li></ul><ul><li><strong>Risk assessments are carried out and acted upon.</strong></li></ul><ul><li><strong>Training and awareness-raising for staff and/or contractors on safe working practices eg. first aid, fire safety, waste management etc.</strong></li></ul><ul><li><strong>Appropriate channels in place for staff to raise health and safety issues.</strong></li></ul><ul><li><strong>Ensure all incidents are investigated and reported appropriately.</strong></li></ul><br><p><strong>Role specific knowledge and experience:</strong></p><br><br><p><strong>Minimum/essential</strong></p><br><br><ul><li><strong>Experience in managing and leading a team in an international context/ a multi-cultural organization.</strong></li></ul><ul><li><strong>Strong organizational skills with the ability to priorities tasks and meet deadlines in a complex event driven organization</strong></li></ul><ul><li><strong>Track record of building effective relationships with business leadership teams in the delivery of high quality and effective professional services</strong></li></ul><ul><li><strong>Experience of developing and managing a range of complex internal and external stakeholder relationships</strong></li></ul><ul><li><strong>Demonstrates excellent management of administration roles</strong></li></ul><ul><li><strong>Excellent understanding of business strategy and practices</strong></li></ul><br><p><strong>Desirable </strong></p><br><br><ul><li>Experience in management change</li></ul><ul><li>Working in both public, not for profit and private sector organizations</li></ul><ul><li>Experience of working in a matrix management structure.</li></ul><br><br><p><strong>Education</strong></p><br><br><p>Bachelor’s degree in business management or relevant field </p><br><br><br><p><strong>Language</strong></p><br><br><p>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required” </p><br><br><p>Working Arabic and/or French is highly desirable. </p><br><br><br><p><strong>Please note that all applications should be submitted in English only.<br>It is advisable to apply in advance to avoid any technical issues at the last moment.</strong></p><br><br><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><b><span><span><span>Equality, Diversity and Inclusion Statement</span></span></span></b></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><b><span><span><span>Safeguarding Statement</span></span></span></b></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Human Resources & General Services Manager</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >HR: participate in the HR strategy, manage recruitment (sourcing, interviews, integration), monitor administrative files, develop training and evaluation, ensure compliance with social legislation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Site manager: supervise the layout of the premises, coordinate works/service providers/suppliers, ensure the safety and proper functioning of the site, monitor equipment needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >General resources: manage non-production-related purchases, supervise maintenance, organize general services (vehicles, security, cleaning, supplies), optimize costs.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Higher education in HR, Management or Administration</font></font></li> <li><font dir="auto" ><font dir="auto" >3-8 years of experience in a similar role</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent organizational, coordination, and communication skills</font></font></li> <li><font dir="auto" ><font dir="auto" >Leadership, autonomy, rigor, sense of responsibility</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in office software; knowledge of an ERP system is an asset.</font></font></li> <li><font dir="auto" ><font dir="auto" >Vehicle to get to the Tafraoui base station site, Oran</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervision of workers on construction sites. Daily organization of work. Monitoring the progress of tasks. Application of safety regulations. Reporting to the construction manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 years of experience on construction sites</li><li>Good command of construction techniques</li></ul><p>If you match this profile, please send your CV by clicking on the apply tab</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p>SARL GALVARID is looking for a motivated and rigorous technical manager to ensure the technical monitoring of production equipment, participate in the improvement of industrial performance and guarantee the proper functioning of the installations.</p><p>Missions</p><p>Provide technical support for the production lines.</p><p>Supervise preventive and corrective maintenance operations.</p><p>Diagnose and resolve technical faults.</p><p>Ensure the proper functioning of industrial equipment.</p><p>Participate in the continuous improvement of production processes.</p><p>Ensure compliance with safety and quality standards.</p><p>Write technical reports and monitor interventions.</p><p>Profile</p><p>Diploma in electrical engineering, electromechanics, industrial maintenance or equivalent field.</p><p>Experience in the industrial sector is desirable.</p><p>Good knowledge of electrical, mechanical and pneumatic equipment.</p><p>Analytical and problem-solving skills.</p><p>Sense of organization, autonomy and team spirit.</p><p>Residents of Boumerdès or neighboring wilayas preferred.</p><p><font dir="auto" ><font dir="auto" >Other</font></font></p><p><font dir="auto" ><font dir="auto" >Workplace: Hamadi, Boumerdès Province</font></font></p><p>Contract type: Fixed-term contract (with potential for extension depending on profile)</p><p>Availability: Immediate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Production Manager</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Plan, organize and supervise production activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with deadlines, costs and quality objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >To supervise and coordinate production teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the proper functioning of equipment and the optimization of processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >To monitor compliance with quality, hygiene and safety standards.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor performance indicators and implement continuous improvement actions.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Industrial Engineering, Production, Maintenance or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 5 years of experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of production management and continuous improvement tools.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage all company supplies with a constant focus on cost optimization (Imports, local). Prospect markets, evaluate supplier capacity to meet cost, deadline, quality, and quantity requirements. Assist and participate in the allocation of purchases received by project (reconcile the BC and the DA). Validation of exit requests in collaboration with the warehouse and the store manager. Management and follow-up of Transitaire files. Management of technical files for D.P.P. gas cylinders. Management and follow-up of project subcontracts (BC, DA, Invoice, payment). Management of orders on Navision. Ensure interface between suppliers and Project Managers. Send a monthly report on the progress of DPP, transitaire, and import files. Work in close collaboration with other members of the ALP and General Services Department REPORTING AND COMMUNICATION Transmit the Purchasing status to their manager Ensure regular reporting and communication to the Head of Administration and General Services. Ensure interface with (Suppliers, ..) INDICATORS OF RESULTS Complaints from other departments Reports sent.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac +3 Confirmed experience in a similar position</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Event Project Manager</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Gather and analyze the client's needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop event recommendations and concepts.</font></font></li> <li><font dir="auto" ><font dir="auto" >prepare the technical, commercial and budgetary proposals.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the backplannings and coordinate the different stages of the project.</font></font></li> <li><font dir="auto" ><font dir="auto" >Select and supervise service providers, suppliers and internal teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize technical site visits and preparatory meetings.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor the budget, purchases and profitability of the project.</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing unforeseen events and making necessary decisions on the ground.</font></font></li> <li><font dir="auto" ><font dir="auto" >Maintaining the relationship with the client before, during and after the sale.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare project reports, summaries and end-of-project reports.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Expected skills</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Leadership and sense of responsibility.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent organization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to manage several projects simultaneously.</font></font></li> <li><font dir="auto" ><font dir="auto" >Commercial acumen and interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Reactivity and resistance to stress.</font></font></li> <li><font dir="auto" ><font dir="auto" >Availability for travel and schedules related to events.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Sales and Marketing Manager</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >to develop and implement the company's commercial and marketing strategy.</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop and retain a portfolio of clients and distributors.</font></font></li> <li><font dir="auto" ><font dir="auto" >To supervise, motivate and support the sales team.</font></font></li> <li><font dir="auto" ><font dir="auto" >To define and monitor sales objectives and performance indicators.</font></font></li> <li><font dir="auto" ><font dir="auto" >Design and manage marketing and promotional activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct competitive intelligence and analyze market trends.</font></font></li> <li><font dir="auto" ><font dir="auto" >To negotiate commercial contracts and develop new partnerships.</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide regular reporting to management on commercial results.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3-5 years of higher education) in Business, Marketing, Management or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 7 years of experience in a sales role, including management experience.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of the wholesale sector and distribution networks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent skills in negotiation, business development and marketing.</font></font></li></ul></div></section>