office manager Jobs

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR</li><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>Join our Dynamic as an Instrumentation technician you will be responsible for executing maintenance works of all assets related to the Operations as delegated by your line Manager in line with Group Maintenance Guidelines, Procedures, and HSEQ Management System.&nbsp;<br>This position is based in Freha Factory, and reports to the Maintenance Planner.<p>Responsibilities:</p><br><ul><li><p>Execute preventive, corrective, and predictive maintenance activities in accordance with established maintenance standards, procedures, and safety requirements to ensure optimal equipment performance and reliability.&nbsp;</p><br></li><li><p>Diagnose equipment faults and perform timely repairs or replacement of defective components, parts, and systems to minimize downtime and maintain operational efficiency.&nbsp;</p><br></li><li><p>Support the continuous operation, reliability, and quality performance of production equipment, utilities, and facility assets.&nbsp;</p><br></li><li><p>Adhere to and promote 5S workplace organization standards to maintain a safe, clean, and efficient working environment.&nbsp;</p><br></li><li><p>Evaluate maintenance inspection findings, identify corrective actions, and develop effective plans to close identified gaps and prevent recurrence.&nbsp;</p><br></li><li><p>Contribute to continuous improvement initiatives aimed at enhancing equipment reliability, maintenance effectiveness, and operational performance.&nbsp;</p><br></li></ul><br><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><span><span><b>We are looking for:</b></span></span></p><br><ul><li><span><span>Instrumentation University degree.</span></span></li><li><span><span>Between 02 to 04 years of relevant experience.</span></span></li><li><span><span>Proficient in communicating in English Language (Both written and verbal).</span></span></li></ul><p><span><span><b>we offer:</b></span></span></p><br><ul><li><span><span>Competitive compensation and benefits</span></span></li><li><span><span>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</span></span></li><li><span><span>Career development opportunities across multiple disciplines and geographies</span></span></li><li><span><span>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</span></span></li><li><span><span>A supportive and inclusive company culture where you can be your authentic self</span></span></li><li><span><span>A focus on having fun together through team buildings and social activities.</span></span></li></ul><p><span><span><b>Competencies for this Position:</b></span></span></p><br><p><b>Effective communication: </b>communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</p><br><p><b>Execution:</b> adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br><p><b>Professional expertise</b>: demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.</p><br><p><b>Constructive teamwork</b> co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Technover P SPA<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>17.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Algeria established in 2011, is one of the key markets within the MEIA region. With a production facility Jotun Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 100 employees, we aim to further strengthen Jotun’s position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates. Organizational Context and Scope Under the direct supervision of the AVRR Coordinator, and the overall supervision of the IOM Head of Programme and Chief of Mission of IOM Algeria, the incumbent will be responsible for supporting the daily management of the Reception Facility for Voluntary Return (DARV), working closely with the AVRR, Protection, and Operations Units and with IOM partners.</p><p>Coordinate the day-to-day running of the Reception Facility for Voluntary Return (DARV), which accommodates up to 300 migrants per day. Serve as main focal with the main service provider (OPLA) for the maintenance, catering of the DARV, pre departure activities, distribution of kits, liaising with other IOM partners, and staff scheduling and rotation, whilst ensuring compliance with IOM standard operating procedures. 2. In coordination with the Information Management Unit and the Field Support staff, monitor MiMOSA cost management DARV activities and beneficiaries and flag any concern to the IOM Algeria IM Unit. 3. Coordinate with Direct Assistance staff to review and consolidate identified operational needs at the DARV and follow up with the Procurement and Logistics Unit to ensure timely procurement of goods and services, in line with IOM procedures. 4. Facilitate accountability towards migrants (AAP) by supporting the establishment and implementation of a feedback and complaints mechanism, in coordination with the AAP Officer. 5. Contribute to monitoring activities at the DARV by assisting the M&amp;E Unit with data collection and reporting to support continuous improvement of services. 6. Support external activities taking place at the transit center, acting as focal point in coordination with the Programme Unit, including preparation for visits by government, donors, and others. 7. Facilitate the participation of migrants in the DARV's governance system, with an emphasis on the meaningful inclusion of all migrants in decision-making processes in coordination with the AAP and M&amp;E Officers. 8. Support the dissemination, awareness, and observance of the DARV's internal rules, apply disciplinary measures as instructed, and report any incidents or challenges to the supervisor. 9. Coordinate the referral of migrants with specific needs to the relevant IOM units (e.g. protection, medical, operations, reintegration), ensuring timely communication and follow-up. 10. Prepare and submit detailed weekly operational reports, highlighting progress, challenges, and suggestions, to support the proper functioning of the center. 11. Supervise and guide a team of assistants at the center, ensuring effective task distribution, monitoring of their work performance, and supporting staff well-being, quality of work and compliance with standards. 12. Coordinate the implementation of AVRR procedures for all migrant movements, in close collaboration with the AVRR Coordinator. 13. Support the implementation of pre-departure activities at the DARV, including MHPSS and livelihoods assistance, in coordination with service providers. 14. Collaborate with the Medical, Operations, and Protection teams, to support the daily delivery of services related to migrant arrival, check-ins, identity verification, non-food item (NFI) distribution, room assignment, check-out procedures, pre-departure logistical arrangements for airport transfers. 15. In coordination with the finance and procurement teams, support the financial and administrative processes of the DARV, in in line with allocated resources, IOM financial and administrative standards, and in close coordination with IOM Algeria's relevant units. 16. Contribute suggestions to improve DARV management coordination processes, particularly with OPLA, and report any challenges immediately to the appropriate supervisor(s). 17. Perform any other tasks that may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li>Education Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience; or, Master's degree in the above-mentioned fields. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience Experience in IOM administrative and financial management, budget monitoring, cash management and internal control procedures. Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups. Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.</li><li>Skills Good understanding of migration-related subject areas dealt with by the Organization; Good communication and interpersonal skills. Personal commitment, drive for results, flexibility and the ability to work effectively and harmoniously with colleagues from varied cultures and professional experiences. Knowledge of the usage of office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet.</li><li>Languages For this position, fluency in French and English is required (oral and written). Knowledge of Arabic, Bambara, Hausa or Germa/Songhai is an advantage. Working knowledge of any other UN language is an advantage All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h3>Required Competencies</h3>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.<h3>Values</h3>- all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.<h3>Core Competencies behavioural indicators Level 2</h3>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<h3>Managerial Competencies behavioural indicators Level 2, if with direct reports</h3>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.

<p>About Sanofi: We re an R&amp;D-driven, AI-powered biopharma company committed to improving people s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people s lives.</p><p>About the job Key dimensions - Scope &amp; Scale: Go To Market Capabilities (GTMC) organization helps Sanofi to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.</p><p>As part of GTMC, vision of the Omnichannel function is the definition of Sanofi-wide best-in-class omnichannel engagement strategy, incl. development of standards &amp; best practices across markets and brand teams, as well as executional planning and support of local omnichannel approaches (incl. change management); GTMC will also collaborate closely with Digital to provide consistent tools.</p><p>As a member of Africa Omnichannel Operations organization, Business Unit Omnichannel manager will be accountable to:</p><ul><li>Drive execution of omnichannel transformation and capability building strategy in his/her market</li><li>Secure standardization of approaches, methodologies, solutions and tools across the BUs.</li><li>Lead transformation in the ways of working locally.</li><li>Take agile decisions, ensure customer centric approach and external perspective and take the necessary thoughtful risks to balance the maximum satisfaction of our customers with the value added to Sanofi.</li><li>Have One Sanofi approach, boosting the use of global tools and solutions, eliminating any fragmentation of our ecosystem, fostering the delivery of global and standard solutions, avoiding exceptions, but making sure that the specific and relevant needs of all GBUs are attended.</li><li>Work closely with BU s, Digital, Procurement and the other GTMC pillars local leaders, aligning priorities and acting always under One Sanofi spirit to deliver best-in-class and best-in-cost support to our businesses.</li></ul><p>Main responsibilities:</p><ul><li>Oversee the holistic local orchestration , maintaining a view of customers experience cross-GBU (digital and non-digital channels) to ensure a best-in-class customer experience.</li><li>Leading local deployment of Omnichannel transformation programs (Turing, GenAI, new platforms deployment, etc.)</li><li>Driving cross-BU change management for adoption of innovative / best-in-class practices and capabilities to maximize business impact and efficiency.</li><li>Ensure effective communication, training, and adoption of changes across the organization in collaboration with Omnichannel BU Managers.</li><li>Assessment of skillset requirements and deployment of training modules &amp; contents to local teams</li><li>Communicate go-to-market strategies, results, and key insights into leadership and cross-functional teams, fostering alignment and understanding, and enhancing data-driven actions.</li><li>Ensure local awareness and alignment with global tools, standards and processes related to omnichannel execution.</li><li>Ensure building Sanofi Social media presence across Africa with strict adherence to Regulatory , Compliance rules &amp; regulations</li><li>Enhance Sanofi Websites Operations across Africa in collaboration with global Omnichannel team &amp; local medical &amp; marketing teams</li><li>Upgrade Sanofi omnichannel experience in events as well as accelerating reaching the North star of best-in-class customer experience across markets &amp; across channels</li><li>Build E2E Contents Cadence between global ,local , Omnichannel Medical &amp; commercial to have divers contests serving brands objectives &amp; matching customers expectations</li><li>Fulfill other job evolving needs/duties as required</li></ul><p>Ways of working</p><p>You will be a member of Africa Omnichannel Operations Team. You will foster partnerships and close collaboration between local cross-functional teams (i.e. Marketing, Medical, Digital and Procurement) and with the other pillars of GTMC, and drive structured ways of working among teams to deliver best-in-class omnichannel experiences for our customers. You will operate in a lean but effective agile manner. You will continuously work with GBU s to deliver the value and insights expected from the Omnichannel Operations GTMC pillar as true partner in enabling business growth, establishing one single voice locally, prioritizing the needs of all businesses and the point of view of cross-functional teams.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Work Experience:</strong> 5+ years leading Omnichannel, Customer Engagement or Digital Marketing operations, with a focus on content mapping and campaign execution within the pharma industry. Strong execution skills with proven delivery of outstanding results. High persistence and resilience.</p><p><strong>Knowledge:</strong> Omnichannel management experience and expertise, with existing omnichannel projects proficiency focusing on AI driven solutions (e.g Turing, GenAI). Strategic analysis and planning, project management, Change Management skills , IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally.</p><p><strong>Skills and Competencies:</strong></p><ul><li><strong>Business :</strong> Good analytical skills; Ability to prioritize; Financial acumen; Over achievement against set objectives; Ability to take quality and agile decisions.</li><li><strong>Leadership :</strong> Leads by example and walks the talk; Demonstrates a high level drive, passion and ambition for high performance; Challenges continuously the status quo; Has well-developed time management skills, mastering in prioritizating tasks and planning own workloads to ensure deadlines and desired results are met.</li><li><strong>Networking :</strong> Has experience of successfully to deliver high performance in multicultural environments and in a matrix organization; Works well in cross-functional teams.</li><li><strong>Personal Characteristics :</strong> Hands-on, execution and result orientation, accountability, creativity, initiative, high persitance and resilience, stress management, learning agility, ability to work on one s own, continuous improvement, listening skills.</li></ul><p>Take the Lead Values</p><ul><li><strong>Aim Higher:</strong> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><strong>Act for Patients:</strong> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><strong>Be Bold:</strong> Take thoughtful risks, seize opportunities and think beyond what s possible to accelerate our science and drive compelling growth.</li><li><strong>Lead Together:</strong> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope Cr e en 1951, l'OIM est une organisation apparent e aux Nations Unies et, en tant que principale agence des Nations Unies dans le domaine de la migration, elle travaille en troite collaboration avec des partenaires gouvernementaux, intergouvernementaux et non gouvernementaux. L'OIM a pour mission de promouvoir des migrations humaines et ordonn es dans l'int r t de tous. Pour ce faire, elle fournit des services et des conseils aux gouvernements et aux migrants</p><p>Organizational Department / Unit to which the Consultant is contributing Under the direct supervision of the Protection Center Manager and in coordination with the Protection and Medical teams, the Protection Centre Assistant supports the safe and effective daily functioning of the Centre. They assist with beneficiary reception and follow-up, identification and referral of protection and medical needs, AVS-related activities, and access to relevant services, while ensuring timely communication and respect for confidentiality and Do No Harm principles.</p><p>Required Qualifications and Experience</p><p>Education Secondary education required. Training or studies in social sciences, humanitarian action, healthcare, psychology, social work or another relevant field are an advantage</p><p>Experience Exp rience professionnelle d au moins 2 ans dans un r le similaire, en contact avec des populations vuln rables ; Exp rience dans des contextes d accueil, centres sociaux ou de protection humanitaire est un atout ; Connaissance des principes de protection des migrants, de confidentialit et de la gestion de situations sensibles. Excellentes capacit s relationnelles et d coute active ; Patience, sens de la responsabilit et respect des diff rences culturelles ; Discr tion, maturit et capacit g rer des situations stressantes.</p><p>work required Horaires en rotation (nuit, week-ends et jours f ri s) d finir selon les besoins op rationnels du centre Pr sence obligatoire sur site pendant les horaires assign s ; Engagement respecter les principes de Do No Harm , de confidentialit , et le Code de conduite de l OIM</p><p>Languages For this consultancy, fluency in English and French is required (oral and written). DESIRABLE Working knowledge of Arabic. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p>Notes IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Secondary education required.</li><li>Training or studies in social sciences, humanitarian action, healthcare, psychology, social work or another relevant field are an advantage.</li><li>Professional experience of at least 2 years in a similar role, in contact with vulnerable populations.</li><li>Experience in reception contexts, social centers, or humanitarian protection is an asset.</li><li>Knowledge of migrant protection principles, confidentiality, and management of sensitive situations.</li><li>Excellent interpersonal and active listening skills.</li><li>Patience, sense of responsibility, and respect for cultural differences.</li><li>Discretion, maturity, and ability to manage stressful situations.</li><li>Rotational hours (nights, weekends, and public holidays) to be defined according to the operational needs of the center.</li><li>Mandatory on-site presence during assigned hours.</li><li>Commitment to respecting Do No Harm principles, confidentiality, and the IOM Code of Conduct.</li><li>Fluency in English and French (oral and written) is required.</li><li>Working knowledge of Arabic is desirable.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h3>Introduction</h3>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Assisted Voluntary Return and Reintegration (AVRR) a core activity of IOM Algeria is part of its comprehensive approach to migration management. Through its AVRR programmes IOM provides administrative, logistical and financial support including reintegration assistance to migrants who are unable or unwilling to remain in their host/transit country and express the wish to return to their countries of origin. Under the overall supervision of the Head of Programmes; and the direct supervision of the National Project Officer AVRR, in collaboration with relevant units in sending and receiving missions, the successful candidate will be responsible and accountable for providing support to the returnees through the provision of reintegration support as per the programmatic guidelines of the various AVRR projects. In particular, the Incumbent will be responsible for the following tasks: Assist all returnees who return under IOM s AVRR programmes to devise viable reintegration plans Assist sending missions to facilitate the voluntary return of Algerians through provision of information, virtual counseling, arranging shelter, conducting family tracing etc.; Liaise with relevant units, such as finance for disbursement of cash grants and with procurement for provision of in-kind reintegration assistance for Algerian returnees; Support the r eview of reintegration assistance plans of migrants returning from Algeria to countries of origin with IOM assistance, ensuring compliance with IOM financial rules and regulations; Maintain an internal database on migrants provided with return assistance, including to track the status of the provision of reintegration assistance under IOM Algeria projects and follow-up with IOM missions in countries of origin as required; Support monitoring missions from other IOM offices through the facilitation of logistical arrangements including with returnees; Conduct monitoring of return and reintegration activities (via phone and in person); Maintain an updated record of cases and files while ensuring the confidentiality of the data and the standardized use of IOM s Migrant Management Operational System Application (MIMOSA) and other mission specific databases and tools; Keep records of relevant project documentation, upon request of the Project Manager/supervisor, providing the document and inputs necessary for the timely submission to the Donor of narrative and financial reports and reimbursement request; Perform such other duties as may be assigned<p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3>Education Bachelor's degree from an accredited educational institution in human or social science, business and administration, or High school degree/certificate with at least four years of relevant working experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience Two years of relevantworking experience with a University degree. Four years of relevant work experience with a high school degree. Experience in working with international organizations, governmental and diplomatic authorities is an asset; Ability to manage logistic and administrative aspects of projects; An experience in the area of reintegration and assistance to migrants or refugees an advantage; Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions; Familiarity with financial and business administration; Experience in drafting narrative project reports and project documents. Skills Good written and oral communication skills, strong cross-cultural skills, effective in Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). REQUIRED For all applicants, fluency in English and French is required. DESIRABLE Working knowledge of Arabic is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings. Notes Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>Le Programme des Nations Unies pour le développement (PNUD) est une organisation internationale avec plus de 17 000 employés travaillant dans environ 170 bureaux dans le monde pour aider les gouvernements à développer des politiques, des institutions et des partenariats solides pour atteindre le Programme de développement durable et ses 17 objectifs de développement durable à l’horizon 2030. Dans le cadre de son mandat, le PNUD contribue aux efforts des pays dans le renforcement de leurs capacités de résilience face aux effets du changement climatique et à la gestion durable des ressources naturelles.</p><br> <p>Afin de concrétiser et de renforcer son engagement en faveur de la conservation et de la gestion durable des forêts algériennes, le PNUD met en œuvre une initiative en partenariat avec la Direction Générale des Forêts (DGF) et le soutien du Fonds pour l’Environnement Mondial (GEF), visant à promouvoir la restauration et la gestion forestière durable de l’écosystème de Pin d’Alep en Algérie. L’écosystème de Pin d’Alep, qui s’étend sur plus d’un million d’hectares dans les Hauts Plateaux, est soumis à des pressions croissantes liées à la dégradation des terres, aux effets du changement climatique (sécheresse, incendies, attaques parasitaires) et aux activités anthropiques non durables. Face à cette situation, le PNUD Algérie soutient la Direction Générale des Forêts afin de mettre en œuvre une série d’actions visant à restaurer les paysages forestiers dégradés, renforcer les capacités de gestion durable des forêts et contribuer au développement des économies locales dans les wilayas ciblées.</p><br> <p>À la lumière de ce qui précède, le bureau du PNUD à Alger prévoit de recruter un(e) Associé(e) au projet afin d’appuyer l’exécution et la mise en œuvre de l’initiative « Restauration et Gestion Forestière Durable de l’Écosystème de Pin d’Alep en Algérie ». Le/la titulaire travaillera en étroite collaboration avec l’équipe du programme Nature, Climat et Énergie, le/la Coordonnateur/trice national(e) du projet et la Direction Générale des Forêts. Des déplacements fréquents dans les wilayas d’intervention sont à prévoir.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>l’Associé (e) au projet travaillera en étroite collaboration avec le Coordonnateur/trice national/e de projet et le personnel du PNUD, le Directeur National du Projet, sous la supervision Directe du Directeur National du projet et du chef d'équipe du portefeuille Nature, climat et énergie du PNUD.&nbsp;</p><br> <ol> <li><span>Bas du formulaire</span></li> </ol> <p><strong>Axe I – Appuyer la gestion du projet et la réalisation des activités inscrites au plan de travail, notamment pour l’atteinte des résultats suivants :</strong></p><br> <ul> <li><span>Contribuer à l’élaboration des plans de travail annuels et sous-plans pertinents, notamment le plan d’approvisionnement ;</span></li> <li><span>Assister l’UGP dans la préparation du budget annuel et vérifier le respect des règles financières et procédures de dépenses du PNUD et du GEF;</span></li> <li><span>Assurer le suivi global des dépenses du projet au travers d’outils de gestion financière et tenir une matrice des dépenses actualisée sur toutes les activités du projet ;</span></li> <li><span>Préparer les révisions budgétaires et les ajustements financiers ;</span></li> <li><span>Appuyer la préparation de la correspondance du projet et la préparation des comptes-rendus de réunions, rapports d’activités et autres documents du projet ;</span></li> </ul> <p><strong>Axe II – Fournir des services d’appui administratif et logistique efficaces, notamment pour l’atteinte des résultats suivants :</strong></p><br> <ul> <li><span>Examiner les dépenses du projet et veiller à ce que les fonds soient utilisés conformément au document de projet et aux règles du Gouvernement ;</span></li> <li><span>Apporter un appui dans le cadre de l’organisation et la gestion courante du projet (organisation de réunions ; atelier, séminaire, assurer l'envoi, la réception et la distribution de divers courriers dans les temps, etc.) ;</span></li> <li><span>Maintenir un système d’archivage des dossiers efficace et à jour, tenant compte notamment des exigences de confidentialité pour les documents financiers, et préparer la documentation à fournir en cas d’audit financier ;</span></li> <li><span>Appuyer la coordination administrative et logistique des événements organisés dans le cadre du projet (ateliers, séminaires, etc.), notamment la préparation de l’agenda et des supports à distribuer (présentations, documentations, etc.) ;</span></li> <li><span>Appuyer la gestion des contrats en cours pour les prestataires individuels (consultants) et les prestataires professionnels (entreprises), et veiller au respect des dates et échéances pour la réception des biens/services/livrables ;</span></li> <li><span>Répondre aux demandes d’informations pour le projet, et faciliter l’organisation de réunions de coordination ou de séances travail avec les parties prenantes ;</span></li> <li><span>Compiler et/ou appuyer la préparation des documents de briefing, supports de présentation, discours, documents de mission, etc ;</span></li> <li><span>Vérifier et tenir à jour les données pertinentes utilisées par le projet, dont une base de données contenant les coordonnées des parties prenantes clefs ;</span></li> <li><span>Préparer les réquisitions de fonds (en ligne) à l’attention du Chargé de projet et faciliter les processus d’approbation du partenaire national des dépenses du projet, en préparant les demandes de service et les plans de travail pour signature ;</span></li> <li><span>En coordination avec le service des voyages du PNUD, effectuer les réservations de déplacement et d’hébergement pour le compte du projet, vérifier les exigences de santé et de sécurité pour les destinations, et faciliter la préparation des autorisations de voyage, et des remboursements pour les frais excédentaires, des demandes de visa, etc.</span></li> <li><span>S’assurer que tous les dossiers de paiement sont complets et conformes avant de les soumettre à l’unité des finances du PNUD ;</span></li> <li><span>Assurer la réception des biens et des services, en veillant à obtenir une validation technique des produits/livrables au besoin ;</span></li> <li><span>Fournir les informations financières requises lors des audits du projet ; Veiller au respect des échéanciers et des engagements du projet, en effectuant des suivis réguliers auprès de l’UGP, de la DGF, du PNUD et des fournisseurs au besoin ;</span></li> <li><span>Soutenir les experts du projet lors de la mise en œuvre et le suivi des activités conjointes sur site avec les parties prenantes locales ;</span></li> <li><span>Préparer les contributions aux rapports et compiler les rapports de projet conformément au document de projet (y compris les rapports financiers si nécessaire) ;</span></li> <li><span>Rédiger des correspondances, notes, mémos et autres types de documents au besoin</span></li> <li><span>Aider à la sélection des experts du projet et des consultants et participer au processus de sélection si nécessaire ;</span></li> <li><span>Préparer les TdR, spécifications techniques, RFP / RFQ, devis quantitatifs ;</span></li> <li><span>Aider à l'évaluation des offres compiler et préparer la documentation (rapport d'ouverture des offres, rapports d'évaluation et de sélection).</span></li> </ul> <p><strong>Axe III – Appuyer l’unité des achats, au besoin, et la gestion des actifs selon les règles et procédures du PNUD, notamment pour l’atteinte des résultats suivants :</strong></p><br> <ul> <li><span>Effectuer la prospection des fournisseurs et toute autre tâche d’appui et de suivi pour tous les achats du projet ;</span></li> <li><span>Appuyer la budgétisation des activités d’approvisionnement et appuyer la préparation des termes de référence ou cahiers de charge, au besoin ;</span></li> </ul> <p><strong>Axe IV – Appuyer le partage des connaissances et des meilleures pratiques dans le Bureau pays, notamment pour l’atteinte des résultats suivants :</strong></p><br> <ul> <li><span>Favoriser la circulation de l’information et le maintien de rapports cordiaux avec le partenaire national, l’UGP et les différentes unités du PNUD ;</span></li> <li><span>Partager les meilleures pratiques de gestion ou les leçons apprises dans le cadre du projet ou de ses activités.</span></li> </ul> <p>Le titulaire du poste accomplit d'autres tâches relevant de son profil fonctionnel, jugées nécessaires au bon fonctionnement du Bureau et de l'Organisation.</p><br> <p><span><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4. Dispositif institutionnel</strong></span></p><br> <p>L’associe/e travaillera sous la supervision Directe du Directeur National du projet et du chef d'équipe du portefeuille Nature, climat et énergie du PNUD, l'objectif principal de la mission est d’assurer le suivi administratif et financier du projet.</p><br> <p>Le/la Coordonnateur/trice national(e) du projet et l’Associé(e) au projet seront basé(e)s au siège de la Direction Générale des Forêts.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Compétences essentielles</strong></i> <br> Obtenir des résultats&nbsp;: Niveau 1: Planifie et suit l’exécution de son propre travail, fait preuve d’attention aux détails et livre un travail de qualité dans les délais impartis. <br> Penser de manière innovante&nbsp;: &nbsp;Niveau 1&nbsp;: Fait preuve d’ouverture face aux idées innovantes tout en tenant compte des risques identifiés, résout les problèmes de manière pragmatique et contribue à l’amélioration continue des processus. <br> Apprendre en continu&nbsp;: Niveau 1: Fait preuve d’ouverture d’esprit et de curiosité, partage ses connaissances, tire des enseignements de ses erreurs et recherche activement le feedback afin de soutenir son développement. <br> S’adapter avec agilité : Niveau&nbsp; 1: S’adapte aux changements, gère de manière constructive les situations d’ambiguïté et d’incertitude, et fait preuve de flexibilité. <br> Agir avec détermination&nbsp;: Niveau 1: Fait preuve d’engagement et de motivation, est capable de maintenir une performance maîtrisée face à l’adversité et agit avec assurance. <br> S’engager et collaborer&nbsp;: Niveau&nbsp; &nbsp;1: Fait preuve de compassion et de compréhension envers les autres et établit des relations positives et constructives <br> Favoriser la diversité et l’inclusion&nbsp;: Niveau 1: Apprécie et respecte les différences, est conscient(e) des biais inconscients et agit pour prévenir et faire face à toute forme de discrimination. <br> <p><i><strong>Compétences transversales et techniques&nbsp;</strong></i></p><br> <i><strong>Domaine Thématique</strong></i> <i><strong>Nom</strong></i> <i><strong>Définition</strong></i> <br> <span><i><strong>Finance</strong></i></span> <p>Comptabilité</p><br> <p>(Général)</p><br> Connaissance des concepts, principes, cadres, normes, réglementations, politiques et tendances comptables, et capacité à les appliquer à des situations stratégiques et/ou pratiques. <br> <span><i><strong>Développement des Affaires</strong></i></span> Gestion de Projet Capacité à planifier, organiser et contrôler les ressources, les procédures et les protocoles pour atteindre des objectifs spécifiques. <br> <span><i><strong>Finance</strong></i></span> Direction Financière Capacité à créer un processus pour atteindre les objectifs financiers. <br> <span><i><strong>Gestion de projet&nbsp;</strong></i></span> Gestion des operations Capacité à planifier, organiser et contrôler les ressources, les procédures et les protocoles pour atteindre des objectifs spécifiques. <br> <span><i><strong>Gestion d'Entreprise</strong></i></span> Communication Capacité à communiquer de manière claire, concise et sans ambiguïté, tant par voie écrite que verbale&nbsp;; adapter les messages et choisir les méthodes de communication en fonction du public cible. <br> <span><i><strong>Gestion d'Entreprise</strong></i></span> Gestion axée sur les résultats Capacité à gérer des programmes et des projets en mettant l’accent sur l’amélioration des performances et des résultats démontrables <br> <span><i><strong>2030 Agenda: Personnes</strong></i></span> Genre et environnement <p>Démontre des connaissances de base en matière d’égalité de genre et applique des pratiques inclusives dans ses interactions et activités quotidiennes.</p><br> <br> <br> <p><strong>Required Skills and Experience</strong></p><br> <p>Education:</p><br> <strong>Formation académique minimale</strong> • Un diplôme de fin d’études secondaires est requis ; ou<br> • Un diplôme universitaire (Licence) en administration des affaires, administration publique ou dans un domaine équivalent sera dûment pris en considération, mais n’est pas un requis. <br> <strong>Nombre minimal d’années d’expérience professionnelle pertinente&nbsp;</strong> Un minimum de six (6) années (avec le diplôme de fin d’études secondaires) ou trois (3) années (avec un diplôme de Licence) d’expérience professionnelle à responsabilités progressives dans le domaine administratif ou dans la gestion de projets est requis. <br> <strong>Compétences requises</strong> • Expérience avérée en administration de bureau et dans l’application de procédures administratives et/ou comptables.<br> • Maîtrise de Microsoft Office, des applications Windows, des systèmes intégrés de gestion en ligne, des tableurs et des bases de données.<br> • Expérience avérée dans l’organisation d’événements et de réunions, y compris leurs aspects logistiques.<br> • Bonne connaissance prouvée des acteurs institutionnels, de leurs mandats et de leurs mécanismes de coordination.<br> • Expérience avérée en gestion budgétaire et en suivi administratif.<br> • Expérience démontrée en matière de reporting et de rédaction de comptes rendus de réunions de coordination. <br> <strong>Compétences supplémentaires souhaitées</strong> • Une expérience dans la gestion administrative de projets financés par le Fonds pour l’environnement mondial (GEF) est un atout.<br> • Une expérience de travail dans le cadre de projets, de préférence dans le domaine du développement, est souhaitable.<br> • Une expérience préalable avec le PNUD, le système des Nations Unies, des institutions internationales ou des projets de développement constitue un atout. <br> <strong>Langues requises (niveau professionnel)</strong> <p>Maîtrise du français et de l’arabe est requise&nbsp;</p><br> <p>Une connaissance pratique de l’anglais est un atout.</p><br> <br> <strong>Certifications professionnelles</strong> <i>N/A</i> <br> <p><strong>Déplacements&nbsp;</strong></p><br> <p>Le/la candidat(e) retenu(e) devra effectuer des déplacements fréquents dans les wilayas de Sidi Bel Abbès, Batna, Khenchela, Biskra et Djelfa.</p><br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><span>Le Programme des Nations Unies pour le développement (PNUD) est une organisation internationale avec plus de 17000 employés travaillant dans environ 170 bureaux dans le monde pour aider les gouvernements à développer des politiques, des institutions et des partenariats solides pour atteindre le Programme de développement durable et ses 17 objectifs de développement durable à l'horizon 2030. Le travail politique du PNUD mené aux niveaux du siège, des bureaux régionaux et des bureaux de pays forme un spectre contigu de connaissances locales approfondies en alignement avec les perspectives internationales de développement. En outre, dans le cadre du Document de Programme Pays, le PNUD en Algérie a pour objectif de contribuer aux efforts du pays à&nbsp; renforcer les capacités des institutions pour anticiper et répondre aux besoins en compétences du marché du travail, à accompagner la transition vers le travail décent pour les femmes et les jeunes, à renforcer les capacités des institutions et des entreprises pour développer durablement les secteurs porteurs, et à promouvoir l'économie sociale et solidaire pour favoriser une inclusion économique durable aux jeunes entrepreneurs, hommes et femmes.</span></p><br> <p><span>Dans la continuité des actions menées précédemment dans l’accompagnement des institutions en matière de&nbsp; promotion de l’Economie Sociale et Solidaire et de l’emploi des jeunes, le PNUD en Algérie met en œuvre une initiative en partenariat avec le Ministère du Travail, de l’Emploi et de la Sécurité Sociale qui vise à améliorer l’insertion et l’accès à l’emploi décent, en particulier des jeunes et des femmes à travers la création et le développement d’entreprises dans le domaine de l’économie sociale et solidaire.</span></p><br> <p><span>L'Algérie, pays à revenu intermédiaire, est engagée dans des réformes majeures de gouvernance politique, économique, et environnementale. Avec un Indice de Développement Humain (IDH) évalué à 0,753 en 2020-2021, le pays se classe 91ème sur 189 pays ayant réalisé des progrès considérables en matière d'éducation, de bien-être et de santé de ses citoyens. Cependant, le marché du travail en Algérie présente des défis en matière d'emploi, notamment en ce qui concerne le taux de chômage élevé chez les jeunes notamment les femmes, ainsi que la prévalence de l’emploi informel qui reste une préoccupation majeure pour le développement économique. Les efforts consentis par l'Etat pour atteindre l'ODD 8 bénéficieraient d'un soutien accru au travers de moyens tels que l'économie sociale et solidaire (ESS) qui pourrait représenter une option favorable pour renforcer les politiques et les initiatives gouvernementales en matière d'emploi.&nbsp;</span></p><br> <p><span>Le projet «&nbsp;L’Économie Sociale et Solidaire au service d’une inclusion économique durable des jeunes entrepreneures et entrepreneurs en Algérie&nbsp;» a pour objectif de faciliter le développement de l’ESS, à travers le développement et la mise en place d’un cadre réglementaire compatible avec les besoins et les priorités des organisations et acteurs de l’ESS. Ce projet va principalement participer à la création d’entreprises sociales et d’emplois décents pour les jeunes et les femmes et consiste à encourager l’employabilité des jeunes (en particulier des jeunes femmes) et la génération de richesse à travers la création d’un écosystème favorable au développement de l’économie sociale et solidaire.</span></p><br> <p><span>Pour ce faire, l’action comportera cinq composantes&nbsp;:&nbsp;</span></p><br> <p><span><strong>Objectif/ Effet 1 : L’écosystème de l’Economie Sociale et Solidaire est renforcé</strong></span></p><br> <p><span>Pour contribuer à cet effet, les produits suivants sont envisagés :</span></p><br> <ol> <li><span>Une réglementation et des normes adéquates établissant l’écosystème de l’ESS sont préparées&nbsp;;&nbsp;</span></li> <li><span>Les capacités des institutions parties de l’ESS au niveau central et local sont renforcées ;</span></li> <li><span>Les capacités des structures d’appui facilitatrices de l’ESS sont renforcées.</span></li> <li><span>Des projets de création et/ou de développement d’entreprises dans l’ESS, en particulier portés par des jeunes, sont soutenus&nbsp;;</span></li> <li><span>Des initiatives ESS portées par des femmes sont soutenues.</span></li> </ol> <p><span><strong>Objectif/ Effet 2 : La création et le développement d’entreprises de l’Economie Sociale et Solidaire sont soutenus</strong></span></p><br> <p><span>Pour contribuer à cet effet, les produits suivants sont envisagés :</span></p><br> <p><span>A la lumière de ce qui précède, le Bureau du PNUD à Alger envisage d’engager&nbsp;un.e&nbsp;</span><span>Assistant/e&nbsp;</span><span>de suivi sur le terrain afin de soutenir la mise en œuvre des opérations au niveau de la wilaya concernée, projet «&nbsp;L’Économie Sociale et Solidaire au service d’une inclusion économique durable des jeunes entrepreneures et entrepreneurs en Algérie&nbsp;» conformément aux règles et standards du PNUD.</span></p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><span>Sous la supervision du/de la Conseiller.e Technique Principal.e, l'objectif principal de la mission est de soutenir la mise en œuvre des opérations au niveau de la wilaya concernée.</span></p><br> <p><span>L’</span><span> Assistant/e&nbsp;</span><span>de suivi sur le terrain travaillera en étroite collaboration avec l’équipe Croissance Economique Inclusive et les services Opérations du Bureau Pays du PNUD ainsi qu'avec les diverses parties prenantes parmi lesquelles, principalement,&nbsp;</span><span>les autorités locales au niveau de la wilaya concernée.&nbsp;</span></p><br> <p><span>Résumé des fonctions :</span></p><br> <ul> <li><span>Appuyer l'unité des achats et assurer un appui administratif dans la wilaya concernée&nbsp;;</span></li> <li><span>Assurer un soutien logistique et de communication dans la wilaya concernée&nbsp;;</span></li> <li><span>Contribuer au suivi des activités du projet au niveau de la wilaya concernée.</span></li> </ul> <p><span><strong>Résultats attendus :</strong></span></p><br> <p><span>Sur la base du résumé des fonction qui précède, les résultats attendus de l’</span><span>Assistant/e&nbsp;</span><span>de suivi sur le terrain, seront principalement :&nbsp;</span></p><br> <ol> <li><span><strong>Appuyer l'unité des achats et assurer un appui administratif dans la wilaya concernée :</strong></span></li> </ol> <ul> <li><span>Effectuer la prospection des fournisseurs et tout autre tâche d'appui pour tous les achats au niveau de la wilaya concernée ;</span></li> <li><span>Appuyer la budgétisation des activités d'approvisionnement et appuyer la préparation des termes de référence ou cahiers de charge, au besoin ;</span></li> <li><span>Développement et mise à jour des listes de fournisseurs au niveau de la wilaya concernée ;</span></li> <li><span>S'assurer que tous les dossiers de paiement sont complets et conformes aux règles et règlements du PNUD&nbsp;;&nbsp;</span></li> <li><span>Assurer la gestion et l'archivage appropriés de tous les documents et données liés au projet dans la wilaya concernée, tenant compte notamment des exigences de confidentialité pour les documents financiers.</span></li> </ul> <ol> <li><span><strong>Assurer un soutien logistique et de communication dans la wilaya concernée :</strong></span></li> </ol> <ul> <li><span>Assurer tous les aspects logistiques liés à l’organisation des ateliers, réunions de suivis, formations et séminaires, et toute autre activité liée au projet au niveau de la wilaya concernée ;&nbsp;</span></li> <li><span>Participer à la planification et à la coordination des visites de terrain pour les membres du personnel du projet, les partenaires et les donateurs ;</span></li> <li><span>Appuyer la préparation de la correspondance du projet et la préparation des comptes-rendus de réunions, rapports d'activités et autres documents du projet ;</span></li> <li><span>Assurer une liaison efficace avec les médias locaux pour promouvoir les activités et les réalisations du projet dans la wilaya concernée.</span></li> </ul> <ol> <li><span><strong>Contribuer au suivi des activités du projet au niveau de la wilaya concernée :</strong></span></li> </ol> <ul> <li><span>Contribuer à l'examen régulier des dépenses du projet et veiller à ce que les dépenses soient légitimes et exactes ;</span></li> <li><span>Contribuer à la préparation des rapports narratifs et financiers nécessaires et d'autres documents pertinents en ce qui concerne les activités au niveau local, en étroite collaboration avec le/la coordinateur.trice ;</span></li> <li><span>Participer à la veille médiatique et aux activités de communication du projet en assurant la visibilité des partenaires ;</span></li> <li><span>Faire des rapports/compte rendus photographiques des ateliers et des déplacements sur terrain ;</span></li> <li><span>Contribuer au suivi et à l'analyse des aspects spécifiques du développement et de l'exécution des initiatives subventionnées par le projet ;</span></li> <li><span>Maintenir une base de données à jour des porteurs/ses des initiatives ESS et de leurs projets dans la wilaya concernée.</span></li> </ul> <p><span>Effectuer toute autre tâche en lien avec le développement du projet dans la wilaya concernée et jugée nécessaire par le/la Conseiller.e Technique Principal.e.</span></p><br> <p><strong>Competencies</strong></p><br> <p><span><strong>5. Compétences</strong></span></p><br> <span><i><strong>Core</strong></i></span> <br> <span><strong>Achieve Results:</strong></span> <span>LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</span> <br> <span><strong>Think Innovatively:</strong></span> <span>LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp;</span> <br> <span><strong>Learn Continuously:</strong></span> <span>LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</span> <br> <span><strong>Adapt with Agility:</strong></span> <span>LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp;</span> <br> <span><strong>Act with Determination:&nbsp;</strong></span> <span>LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</span> <br> <span><strong>Engage and Partner:</strong></span> <span>LEVEL1:Demonstratescompassion/understanding towards others, forms positive relationships</span> <br> <span><strong>Enable Diversity and Inclusion:</strong></span> <span>LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp;</span> <br> <p><strong>Required Skills and Experience</strong></p><br> <span><strong>Niveau d'études minimum requis</strong></span> <p><span>Niveau secondaire en sciences de gestion ou Licence en sciences commerciales, sciences de gestion, logistique, administration ou domaine connexe.</span></p><br> <br> <span><strong>Expérience professionnelle requise</strong></span> <p><span>-Au moins 5 ans d'expérience professionnelle et pratique de travail dans le domaine de la logistique, de l’approvisionnement et de la passation de marchés pour le niveau Baccalauréat.&nbsp;</span></p><br> <p><span>-Au moins 2 ans d’expérience professionnelle et pratique de travail dans le domaine de la logistique, de l’approvisionnement et de la passation de marchés pour le niveau licence.&nbsp;</span></p><br> <p><span>-La compréhension du contexte de l’Algérie et des réglementations algériennes est obligatoire ;</span></p><br> <p><span>-Fortes compétences interpersonnelles et en communication, engagement à travailler en équipe et à travailler dans plusieurs disciplines ;</span></p><br> <br> <span><strong>skills/talents</strong></span> <p><span>Talents de base&nbsp;:</span></p><br> <ul> <li><span>Fait preuve d’intégrité en incarnant les valeurs et les normes éthiques de l’ONU</span></li> <li><span>Promeut la vision, la mission et les objectifs stratégiques du PNUD</span></li> <li><span>Démontre une sensibilité et une adaptabilité culturelle, au genre, à la religion, à la race, à la nationalité et à l’âge</span></li> </ul> <p><span>Talents liées à la fonction</span></p><br> <ul> <li><span>Comprends les processus et les méthodes de travail relatives au poste&nbsp;;</span></li> <li><span>Détient une connaissance de base sur les politiques et procédures institutionnelles relatives au poste et les met en œuvre de façon consistante dans l’exercice des fonctions&nbsp;;&nbsp;</span></li> <li><span>Démontre une bonne maîtrise des outils informatiques (Windows, Office), et de moyens audiovisuels et de communication (internet, email, téléconférence, etc.)&nbsp;</span></li> </ul> <p><span>Leadership</span></p><br> <ul> <li><span>Démontre de solides compétences en gestion, coordination et en organisation ;</span></li> <li><span>Capacité à travailler en équipe, à partager des informations et à coordonner les efforts au sein d’une équipe&nbsp;;</span></li> <li><span>Promeut le partage des connaissances et un environnement de travail collaboratif focalisé l’apprentissage en continu&nbsp;;&nbsp;</span></li> <li><span>Assure le leadership et la responsabilité d'intégrer les perspectives de genre et d'assurer la participation égale des femmes et des hommes dans tous les domaines d'activité.</span></li> </ul> <p><span>Innovation</span></p><br> <ul> <li><span>Anticipe les obstacles et/ou les problèmes potentiels et identifie de façon proactive des solutions pratiques&nbsp;;</span></li> <li><span>Contribue à&nbsp;l’amélioration des méthodes et de l’exécution des tâches et cherche à innover pour atteindre de meilleurs résultats&nbsp;;</span></li> <li><span>Tient compte des leçons apprises et des commentaires, dans une perspective d’amélioration continue&nbsp;;&nbsp;</span></li> </ul> <p><span>Gestion des personnes</span></p><br> <ul> <li><span>Démontre une ouverture et des aptitudes au travail d’équipe, à la collaboration, partage de connaissances, et au maintien de bons rapports&nbsp;;&nbsp;</span></li> <li><span>Gère les conflits de façon proactive en faisant preuve de sensibilité&nbsp;;&nbsp;</span></li> </ul> <p><span>Professionnalisme</span></p><br> <ul> <li><span>Fait preuve de compétence professionnelle et de maîtrise du sujet, et d’une aptitude à travailler de façon autonome&nbsp;;</span></li> <li><span>Est consciencieux et efficace dans le respect des engagements, le respect des délais et l'atteinte des résultats ;</span></li> <li><span>Exerce un bon jugement, vérifie les hypothèses avec les faits, et propose des plans d’actions réalistes et basé sur une analyse de toutes les informations disponibles&nbsp;;</span></li> </ul> <p><span>Communication</span></p><br> <ul> <li><span>Bonne aptitude à la communication écrite et orale, y compris le réseautage et les relations interpersonnelles ;</span></li> <li><span>Établit, construit et entretient des relations efficaces au sein de l'unité de travail et avec les partenaires internes et externes ;</span></li> <li><span>Aptitude confirmée à nouer de solides relations avec les partenaires et les parties prenantes pour obtenir des retours positifs</span></li> </ul> <br> <span><strong>Compétences souhaitées en plus des compétences couvertes dans la section Compétences</strong></span> <ul> <li><span>Excellentes compétences organisationnelles ; solides compétences en analyse, en recherche, en collecte de données, en rédaction et en communication ;</span></li> <li><span>Bonnes connaissances des fondements de l’économie sociale et solidaire et/ou l’entrepreneuriat social (atout)</span></li> <li><span>Expérience dans l'utilisation d'ordinateurs et de progiciels bureautiques (MS Word, Excel, etc.), connaissance approfondie des systèmes d'approvisionnement automatisés, expérience dans la gestion de systèmes de gestion Web.</span></li> </ul> <br> <span><strong>Langue(s) requise(s)</strong></span> <span>Maîtrise du français et de l’arabe et une connaissance pratique de l’anglais.&nbsp;</span> <br> <span><strong>Certificats professionnels requis</strong></span> <span><i>N/A</i></span> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<p>Recruitment &amp; Employer Branding: Definition of needs with operational managers and drafting of offers. Active sourcing, pre-qualification, interviews and follow-up of the selection process. Animation of recruitment channels and deployment of the employer brand strategy. Integration &amp; Employee Experience (Induction): Design and animation of the integration process (onboarding) for new arrivals. Monitoring probationary periods and measuring astonishment. HR Development &amp; Training: Participation in the construction and monitoring of the skills development/training plan. Deployment of annual and professional interview campaigns. Monitoring of operational HR indicators (recruitment deadlines, retention rate, etc.).</p><p><strong>Desired Candidate Profile</strong></p><p>Bac+4/5 training in Human Resources, Management or Labor Law. Experience: 3-5 years of successful experience in a similar position (firm or company). Mastery of modern sourcing techniques, ATS tools and professional networks. Excellent interpersonal skills, listening ability, organizational rigor and proactivity.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/la Housekeeping Supervisor garantit au quotidien la propreté, l'entretien et la présentation irréprochable des chambres et des espaces publics, dans le strict respect des standards Sofitel et LQA (Leading Quality Assurance).</p><br><p>Il/elle encadre, forme et contrôle le travail des équipes de nettoyage et veille à la fluidité de la coordination avec les autres départements, notamment le Spa &amp; Thalasso, spécificité de l'établissement.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Superviser et contrôler quotidiennement la propreté des chambres, suites et espaces publics selon les sections attribuées.</li><li>Effectuer des inspections régulières et rendre compte des écarts constatés au Gouvernant général.</li><li>Répartir les tâches et les sections de nettoyage entre les femmes/valets de chambre en fonction de l'occupation et des arrivées/départs prioritaires (VIP, départs tardifs, recouches - turndown).</li><li>Former, encadrer et motiver l'équipe housekeeping; assurer l'intégration des nouvelle recrues&nbsp;et le respect des SOP.</li><li>Veiller à la bonne utilisation et à la gestion des produits d'entretien, du linge et des équipements, dans une logique de maîtrise des coûts et de développement durable</li><li>Coordonner avec la réception la disponibilité des chambres ( statuts OPERA : Vacant/Dirty, Clean, Inspected, Out of Order/service ) et la gestion des priorités.</li><li>Signaler et suivre les interventions de maintenance nécessaires dans les chambres et zones communes.</li><li>Assurer la liaison avec le Spa &amp; Centre de Thalassothérapie pour la gestion du linge spécifique (peignoirs, serviettes de soins, textiles techniques) et l'entretien des cabines et espaces de bien-être.</li><li>Participer aux inventaires périodiques (linge, produits d'accueil, équipements) et à la gestion des stocks de son étage/zone.</li><li>Contribuer à l'atteinte des scores qualité (audits LQA, avis clients, enquêtes de satisfaction) et proposer des actions correctives.</li><li>Gérer les objets trouvés selon la procédure de l'hôtel.</li><li>Remplacer ponctuellement la Gouvernante en son absence sur les tâches opérationnelles courantes du service.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :&nbsp;</strong></p><br><p>Hôtellerie ou équivalent, idéalement complété par une formation en housekeeping management.</p><br><p>Minimum 2 à 3 ans d'expérience en housekeeping, dont une première expérience en supervision d'équipe, de préférence en hôtellerie 4-5 étoiles.</p><br><p>Maitrise de l'arabe, duFrançais courant exigé, et de l'anglais opérationnel requis</p><br><p>Connaissance d’OPERA appréciée ; maîtrise des outils bureautiques de base.</p><br><p><strong>COMPÉTENCES &amp; QUALITÉS REQUISES</strong></p><br><ul><li>Sens aigu du détail et de la propreté, exigence constante vis-à-vis des standards de qualité.</li><li>Leadership naturel, capacité à fédérer, former et faire monter en compétence une équipe.</li><li>Organisation, rigueur et gestion efficace des priorités sous contrainte de temps.</li><li>Sens du service et diplomatie dans la gestion des relations avec les autres départements et la clientèle.</li><li>Discrétion et respect de la confidentialité.</li><li>Esprit d'initiative et réactivité face aux imprévus opérationnels.</li></ul> </div>

<p>Assurer le suivi du syst me de management de la qualit . Veiller au respect des proc dures et des normes qualit . R aliser les audits internes et suivre les actions correctives. Traiter les non-conformit s et proposer des actions d'am lioration. Suivre les indicateurs qualit et assurer le reporting.</p><p><strong>Desired Candidate Profile</strong></p><p>Dipl me en Qualit , G nie Industriel ou quivalent. Ma trise des outils bureautiques. Rigueur, organisation et esprit d'analyse.</p>

<div><div>Le/La Conseiller(ère) de vente cash est chargé(e) de répondre aux demandes des clients, par téléphone et au Desk. Il/Elle veille à ce que les opérations de dépôt, de collecte et de livraison des envois soient traitées conformément aux normes et procédures du réseau.</div><div><br></div><div><strong>Responsabilités principales :</strong></div><div><br></div><div>• Agir en permanence en tant qu’ambassadeur(rice) de DHL et répondre aux besoins des clients de manière professionnelle.</div><div>• Développer et maintenir un haut niveau de relation professionnelle avec l’ensemble des clients.</div><div>• Mettre en place et maintenir des processus de travail proactifs afin d’assurer un travail d’équipe efficace, le respect des procédures de navette et l’atteinte des performances globales du station.</div><div>• Offrir un niveau élevé de service client et de professionnalisme, en tenant compte du fait que tous les clients DHL ont des exigences express et attendent une action immédiate et rapide.</div><div>• Traiter avec exactitude tous les envois acceptés au comptoir et saisir les données nécessaires afin de garantir des lettres de transport (Air Waybills) conformes et proposer le service DHL le plus adapté au client.</div><div>• Promouvoir et vendre les services à valeur ajoutée de DHL tels que l’assurance, Import Express et TDD, et participer activement au programme de pistes commerciales (Sales Lead) afin de contribuer au chiffre d’affaires du pays.</div><div>• Travailler efficacement de manière autonome et en équipe afin d’atteindre les objectifs individuels et ceux du service, tout en favorisant en permanence un esprit d’équipe positif.</div><div>• Gérer les réclamations clients avec professionnalisme et mettre en œuvre toutes les actions nécessaires pour résoudre les problèmes dans le but d’assurer leur entière satisfaction, avec une intervention minimale des responsables d’équipe.</div><div>• Veiller à ce que tous les envois soient manifestés à la fin de chaque poste et s’assurer que tous les documents et factures relatifs aux envois WPX soient numérisés afin de faciliter un dédouanement plus rapide.</div><div><br></div><div><strong>Connaissances, compétences et expérience:</strong></div><div><br></div><div>• Solide formation académique avec une connaissance du secteur des services, ce qui constitue un atout.</div><div>• Maîtrise des outils Microsoft Word, Excel et PowerPoint.</div><div>• Bonnes compétences en communication orale et écrite – l’anglais et l’arabe sont souhaitables.</div><div>• Personne motivée, capable de travailler de manière autonome.</div><div>• Esprit d’initiative, travaillant la plupart du temps sans supervision directe.</div><div>• Capacité à travailler sous pression dans un environnement dynamique et à rythme soutenu.</div><div>• Excellentes compétences en planification et en organisation.</div><div>• Flexibilité pour assurer différentes missions et fonctions.</div><div>• Forte orientation client et passion pour la satisfaction des clients.</div><div><br></div><div><br></div></div>

<p><font dir="auto" ><font dir="auto" >Enter and verify data. Update databases and platforms. Classify digital documents. Respect the confidentiality of information.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Excellent command of computer tools and digital platforms. Good typing speed and attention to detail. Strong organizational skills and discretion.</font></font></p>

<p>Clean classrooms, offices, corridors, and sanitary facilities. Disinfect surfaces and equipment. Empty trash cans and manage waste. Replenish sanitary consumables. Report any degradation or anomaly. Participate in the maintenance of outdoor spaces if necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in cleaning appreciated. Good physical condition.</p><p><br></p>