Model Jobs in Algeria
129 Jobs Found
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Laundry Manager assure le traitement, l'entretien et la gestion optimale du linge de l'hôtel (linge de chambre, linge de restauration, uniformes et pressing client), et mettre en place l'organisation opérationnelle de la blanchisserie dans le cadre de la pré-ouverture.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Participer au recrutement et à la formation des équipes de blanchisserie.</li><li>Définir les procédures de traitement du linge (tri, lavage, séchage, repassage, pliage) conformes aux standards Sofitel.</li><li>Établir les besoins en uniformes et suivre les commandes de pré-ouverture.</li><li>Mettre en place les circuits logistiques du linge propre/sale entre la blanchisserie, le housekeeping et la restauration.</li><li>Définir les normes de contrôle qualité et de gestion des stocks de linge.</li><li>Superviser l'ensemble des opérations de blanchisserie et de pressing (linge hôtel et linge clients).</li><li>Garantir la qualité, la propreté et l'état du linge selon les standards Sofitel.</li><li>Gérer les stocks de linge, produits lessiviels et consommables, et anticiper les besoins de réapprovisionnement.</li><li>Assurer la maintenance préventive des équipements de blanchisserie en coordination avec la Maintenance.</li><li>Élaborer les plannings des équipes et optimiser les coûts d'exploitation (eau, énergie, produits).</li><li>Veiller au respect des normes d'hygiène, de sécurité et environnementales.</li><li>Former, encadrer et évaluer les équipes de blanchisserie.</li><li>Assurer le suivi du service de pressing pour la clientèle (délais, qualité, facturation).</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Diplôme technique en blanchisserie industrielle ou gestion hôtelière ou équivalent.</li><li>Expérience confirmée (3 à 5 ans minimum) en gestion de blanchisserie, idéalement en hôtellerie de luxe.</li><li>Expérience en pré-ouverture d'hôtel ou de blanchisserie appréciée.</li><li>Maîtrise du français et de l'arabe; anglais professionnel souhaité.</li><li>Connaissance des équipements et process de blanchisserie industrielle et des normes d'hygiène/sécurité.</li><li>Compétences en gestion des stocks, achats et contrôle des coûts.</li><li>Rigueur, organisation, sens du détail et réactivité face aux imprévus.</li><li>Esprit d'équipe et collaboration transversale avec le Housekeeping.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p><strong>Missions Principales :</strong></p><br><ul><li>Participer à la définition du concept opérationnel du Club Millésime (horaires, offre F&B par créneau, standards de service) en lien avec le Rooms Division Manager et la Direction F&B.</li><li>Contribuer à l'élaboration de la Politique d'accès au Club Millésime.</li><li>Établir les fiches techniques et les standards de mise en place (petit-déjeuner, Le Goûter, cocktail du soir) avec le Chef Exécutif et le F&B Manager.</li><li>Participer au recrutement et à la formation de l'équipe Club Millésime (Waiters/Chefs de Rang).</li><li>Contribuer à la définition des besoins en équipement, mobilier et vaisselle de l'espace, et suivre les commandes de pré-ouverture.</li><li>Participer à la construction du budget OPEX du Club Millésime (coût par couvert, amenities, boissons) avec le Rooms Division Manager.</li><li>Superviser l'ensemble des opérations quotidiennes du Club Millésime : accueil, service F&B, propreté et présentation de l'espace, sur l'ensemble des créneaux d'ouverture.</li><li>Garantir l'application stricte des critères d'éligibilité d’accès et la gestion des demandes hors standard, en lien avec le Front Office et le MOD.</li><li>Animer, planifier et évaluer l'équipe du Club Millésime, assurer la formation continue aux standards Sofitel et aux techniques de service.</li><li>Assurer une présence visible et personnalisée auprès des clients VIP, Suites et profils ALL.</li><li>Piloter le contrôle des coûts F&B du lounge (food cost, boissons, gaspillage) et proposer des ajustements en cas de dérive budgétaire.</li><li>Traiter les retours et réclamations clients relatifs au Club Millésime et assurer le suivi qualité.</li><li>Reporter au Rooms Division Manager les indicateurs d'activité du lounge (fréquentation, coût par couvert, satisfaction client).</li></ul><br>Qualifications<br><br><p><strong>Profil recherché :</strong></p><br><ul><li>Formation hôtelière et/ou F&B, expérience confirmée (3 à 5 ans minimum) sur un poste similaire en hôtellerie de luxe, idéalement en Executive Lounge.</li><li>Connaissance des standards de service Sofitel / Accor et leur programme de fidélité sont très souhaités.</li><li>Sens aigu du service d’excellence, leadership, capacité à gérer une petite équipe et à travailler en transversalité avec le Guest relation, Front Office, le Housekeeping et le F&B.</li><li>Maitrise de l’arabe, du français et de l’anglais.</li><li>Connaissance sur OPERA/Micros très souhaité.</li><li>Présentation impeccable, sens du détail, discrétion et diplomatie face à une clientèle exigeante.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
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<p>Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</p>
<p> </p>
<p> <strong>Skills and Knowledge</strong> </p>
<p> <strong>Customer and Personal Service</strong> - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</p>
<p> <strong>Management of Financial Resources</strong> - Determining how money will be spent to get the work done, and accounting for these expenditures.</p>
<p> <strong>Administration and Management -</strong> Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</p>
<p> <strong>Applied Business Knowledge</strong> - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</p>
<p> <strong>Management of Material Resources</strong> - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing and Maintaining Food and Beverage/Culinary Goals</strong> </p>
<p> Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</p>
<p> Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</p>
<p> Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.</p>
<p> Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</p>
<p> Establishes challenging, realistic and obtainable goals to guide operation and performance.</p>
<p> Strives to improve service performance.</p>
<p> </p>
<p> <strong>Developing and Maintaining Budgets</strong> </p>
<p> Develops and manages Food and Beverage budget.</p>
<p> Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</p>
<p> Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.</p>
<p> Focuses on maintaining profit margins without compromising guest or employee satisfaction.</p>
<p> </p>
<p> <strong>Leading Food and Beverage/Culinary Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p>
<p> Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.</p>
<p> Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</p>
<p> Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.</p>
<p> Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.</p>
<p><br></p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.</p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Empowers employees to provide excellent guest service.</p>
<p> Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</p>
<p> Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p></div></section>
<h2 class="h5">Job description</h2>
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<span>VOTRE RÔLE ET VOS MISSIONS</span><p><span>Vous souhaitez intégrer une organisation dynamique et structurée ? Ce poste vous offre l’opportunité de contribuer à la fluidité de notre processus opérationnel de facturation. </span><span>En tant que Chargé(e) de gestion, vous jouez un rôle clé dans la gestion opérationnelle et financière de notre entreprise en assurant le traitement des dossiers d’assistance d’un domaine, dans tout ou partie des activités de gestion (Gestion clients, gestion prestataires, suivi d’activité).</span></p><br><p><span>Vos principales missions seront : </span></p><br><ul><li><span>Vérifier la conformité et la validité des factures reçues ;</span></li><li><span>Saisir précisément les données de facturation dans nos systèmes ;</span></li><li><span>Traiter et suivre l’état des factures jusqu’à leur validation ;</span></li><li><span>Collaborer avec le service des opérations, comptabilité et les fournisseurs pour résoudre les anomalies ;</span></li><li><span>Rechercher les justificatifs nécessaires à la refacturation ;</span></li><li><span>Déterminer les montants à prendre en charge et saisir les données nécessaires aux paiements ou à l’établissement des refacturation ;</span></li><li><span>Procéder à la préparation et à l’envoi des reportings après avoir corrigé les anomalies ;</span></li><li><span>Participer à l’amélioration continue des procédures de facturation.</span></li></ul><span>VOTRE PROFIL</span><p><span>Les compétences essentielles pour réussir dans ce poste sont : </span></p><br><p><strong><span>Compétences techniques :</span></strong></p><br><ul><li><span>Maitriser l’applicatif métier et les logiciels informatiques et bureautiques</span></li><li><span>Maitriser les techniques d’évaluation et règlement des sinistres,</span></li><li><span>Maitriser les contrats et produits de son domaine d’activité,</span></li><li><span>Connaitre les procédures de Gestion</span></li><li><span>Maitriser l’utilisation des transactions informatiques de Gestion des règlements et les procédures de gestion associées,</span></li><li><span>Connaitre son environnement professionnel.</span></li></ul><p><strong><span>Diplômes et niveau d’expérience requis :</span></strong></p><br><ul><li><span>Diplôme universitaire dans la Gestion Financière, Comptabilité/ Finances.</span></li></ul><span><span>POURQUOI NOUS REJOINDRE ?</span></span><span>Vous rejoignez une entreprise très attachée à la qualité de vie au travail de ses salariés et qui offre de nombreux avantages collaborateurs : </span><ul><li><span><span>Rémunération intéressante </span></span></li><li><span>Couverture santé et prévoyance </span></li><li><span>Politique parentale avantageuse</span></li></ul><p><span>Nous sommes fiers d'être un employeur qui offre l'égalité des chances aux candidats et aux employés. Si vous avez des besoins spécifiques nécessitant des aménagements pendant le processus de candidature, veuillez envoyer un e-mail à AXA Partners Global HR à l'adresse Response.globalhr@partners.axa.</span></p><br><p><span><span>Rejoignez une entreprise qui contribue à la protection des forêts ! Chez AXA Partners, nous plantons un arbre pour chaque nouvelle recrue (en CDI) (Pour en savoir plus sur le programme Reforest, cliquez </span><span>ici)</span></span></p><br><span>VOTRE ENVIRONNEMENT DE TRAVAIL</span><p><span>Notre raison d’être chez AXA ? Chaque jour, nous agissons ensemble pour le progrès humain en protégeant ce qui compte dans + de 50 pays. Accompagner près de 95 millions de clients à chaque étape de leur vie, une mission qui donne le sourire et envie de se lever le matin à nos employés et agents (+ de 145 000 dans le monde !).</span></p><br><p><span><span>Chez AXA, nous sommes riches de nos singularités et accueillons tous les profils dans leur diversité. Au-delà de mener une</span> politique inclusive engagée<span>, nous agissons au quotidien en tant qu’employeur citoyen et responsable pour des causes sociétales & environnementales.</span></span></p><br><p><span><span> Ces ambitions vous parlent ? Alors rejoignez un des leaders de l’assurance et venez changer le monde avec nous !</span></span></p><br><p><span><strong><span>AXA Partners</span></strong><span> est un acteur mondial qui offre des solutions innovantes et complètes d'assistance (auto, habitation, santé, médical-voyage) et d'assurance emprunteur et de protection financière, pour permettre à chacun de faire face aux aléas de la vie.</span></span></p><br><p><span>Filiale à 100 % du Groupe AXA, nos bureaux sont implantés dans plus de 20 pays et permettent à nos équipes d’opérer 24h/24, 7j/7 partout dans le monde. Notre raison d’être : soutenir des milliers de personnes lorsqu’elles en ont le plus besoin, en protégeant ce qui compte dans les moments importants. Nos équipes mettent à leur service des solutions qui allient le meilleur de la technologie et la chaleur d'un contact humain.</span></p><br><p><span><br><strong>Ce qui nous différencie ?</strong> <br>Un esprit pionnier qui nous pousse à aller de l’avant et nous adapter, depuis plus de 65 ans, aux évolutions sociétales et technologiques, à l’émergence de nouveaux risques, et aux nouveaux besoins des consommateurs. Rien de tout cela ne serait possible, sans l’expertise et la passion qui animent nos 8 000 collaborateurs qui travaillent main dans la main avec un solide réseau de plus de 55 000 professionnels à travers le monde. <br>Ils partagent tous fièrement un objectif commun : être présents dans les moments importants.</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Health Club Manager orchestre, dynamise et rentabilise l'ensemble des activités de l'espace de remise en forme et de sport (plateau de musculation/cardio, cours collectifs, piscines, activités outdoor et plage). En tant que leader opérationnel d'un centre de profit clé du resort, il/elle gère la saisonnalité des flux, manage l'équipe de coachs et de maîtres-nageurs, et garantit l'excellence de l'expérience client. Il/elle veille au respect absolu des standards de luxe Sofitel et des normes de sécurité.</p><br><p><strong>Missions principales</strong></p><br><ul><li>Recruter, planifier et encadrer l'équipe de professionnels du sport (coachs sportifs, instructeurs de fitness, entraîneurs personnels, maîtres-nageurs sauveteurs).</li><li>Fédérer l'équipe autour d'une culture du service de luxe, où l'accompagnement personnalisé et l'anticipation des besoins des clients sont prioritaires.</li><li>Garantir la formation continue des équipes aux dernières tendances du fitness et de la préparation physique, ainsi qu'aux standards d'accueil Sofitel.</li><li>Superviser l'entretien et la propreté irréprochable des installations (salles de sport, espaces de crossfit outdoor, piscines, vestiaires) très exposées au sable et à l'humidité côtière.</li><li>Assurer la maintenance préventive et curative de l'ensemble du parc de machines (cardio, musculation) et des équipements sportifs pour garantir une sécurité et une performance maximales.</li><li>Garantir la conformité stricte avec les réglementations de sécurité, d'hygiène et de sauvetage aquatique (qualité des eaux de piscine, présence des diplômes requis, trousses de secours).</li><li>Concevoir un programme d'activités sportives innovant et attractif, tirant profit du cadre balnéaire (yoga face à la mer, bootcamps sur la plage, sessions de running côtier, aquagym, sports nautiques non motorisés).</li><li>Développer et commercialiser des abonnements et des packages de coaching haut de gamme pour la clientèle de l'hôtel (séjours de loisirs) et les résidents locaux (membres à l'année).</li><li>Organiser des événements sportifs ou des retraites thématiques de remise en forme pour dynamiser le chiffre d'affaires en haute et en basse saison.</li><li>Piloter les indicateurs financiers (KPIs) : optimiser le taux d'occupation des cours, suivre les ventes de coachings privés et d'abonnements, et gérer le budget du département.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><p><strong>Diplômes :</strong> Un diplôme d'État ou équivalent dans le domaine du sport/fitness.</p><br><p><strong>Expérience :</strong> Minimum 5 ans d'expérience réussie en gestion d'un club de fitness haut de gamme ou d'un Health Club au sein d'un hôtel 5* / resort de luxe.</p><br><p><strong>Compétences Requises : </strong></p><br><ul><li>Énergie et Leadership : Profil dynamique, passionné et capable d'insuffler une motivation constante à ses équipes et aux clients.</li><li>Excellence relationnelle : Posture et communication irréprochables, adaptées aux exigences d'une clientèle de luxe en quête de déconnexion et de performance.</li><li>Sens de l'organisation et flexibilité : Capacité à gérer une forte saisonnalité et à adapter rapidement les plannings d'activités selon les conditions météorologiques.</li><li>Maîtrise éprouvée du pilotage budgétaire (P&L) et la gestion des abonnements.</li><li>Maîtrise courante du français et de l'anglais. Une troisième langue internationale est fortement appréciée au vu de la clientèle internationale du resort.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span>VOTRE RÔLE ET VOS MISSIONS</span><p><span>Êtes-vous passionné par le service client et l'assistance aux biens et aux personnes ? Souhaitez-vous rejoindre une équipe dynamique et contribuer à la satisfaction de nos clients ?</span></p><br><br><p><span>En tant que Chargé d'Assistance, vous serez responsable d'accompagner nos clients par téléphone, et jouer un rôle clé pour garantir une expérience client de qualité.</span></p><br><br><ul><li><span>Répondre aux appels et aux demandes des clients avec professionnalisme et empathie ;</span></li><li><span>Identifier les besoins des clients et apporter des solutions adaptées ;</span></li><li><span>Résoudre les incidents ou orienter vers les services compétents si nécessaire ;</span></li><li><span>Documenter les échanges et suivre les dossiers clients ; </span></li></ul><br><span>VOTRE PROFIL</span><p><span>Êtes-vous doté d'une excellente capacité d'écoute et de communication ? Avez-vous un bon sens du relationnel et une capacité à travailler en équipe ? Pour ce poste, vous devez disposer des compétences suivantes :</span></p><br><br><p><span>Expérience préalable dans le service client ou l’assistance téléphonique ;</span></p><br><p><span>Excellentes compétences en communication orale et écrite ;</span></p><br><p><span>Capacité à gérer plusieurs dossiers simultanément avec rigueur ;</span></p><br><p><span>Orientation client et esprit d'équipe ;</span></p><br><p><span>Diplôme universitaire ou équivalent ;</span></p><br><br><span><span>POURQUOI NOUS REJOINDRE ?</span></span><span>Vous rejoignez une entreprise très attachée à la qualité de vie au travail de ses salariés et qui offre de nombreux avantages collaborateurs :</span><ul><li><span>Rémunération attractive </span></li><li><span>Couverture santé et prévoyance complémentaire </span></li><li><span><span>Différents shifts de travail</span></span></li></ul><p><span><span>Rejoignez une entreprise qui contribue à la protection des forêts ! Chez AXA Partners, nous plantons un arbre pour chaque nouvelle recrue (en CDI) (Pour en savoir plus sur le programme Reforest, cliquez </span><span>ici)</span></span></p><br><span>VOTRE ENVIRONNEMENT DE TRAVAIL</span><p><span>Notre raison d’être chez AXA ? Chaque jour, nous agissons ensemble pour le progrès humain en protégeant ce qui compte dans + de 50 pays. Accompagner près de 95 millions de clients à chaque étape de leur vie, une mission qui donne le sourire et envie de se lever le matin à nos employés et agents (+ de 145 000 dans le monde !).</span></p><br><p><span><span>Chez AXA, nous sommes riches de nos singularités et accueillons tous les profils dans leur diversité. Au-delà de mener une</span> politique inclusive engagée<span>, nous agissons au quotidien en tant qu’employeur citoyen et responsable pour des causes sociétales & environnementales.</span></span></p><br><p><span><span>Ces ambitions vous parlent ? Alors rejoignez un des leaders de l’assurance et venez changer le monde avec nous !</span></span></p><br><p><span><strong><span>AXA Partners</span></strong><span> est un acteur mondial qui offre des solutions innovantes et complètes d'assistance (auto, habitation, santé, médical-voyage) et d'assurance emprunteur et de protection financière, pour permettre à chacun de faire face aux aléas de la vie.</span></span></p><br><p><span>Filiale à 100 % du Groupe AXA, nos bureaux sont implantés dans plus de 20 pays et permettent à nos équipes d’opérer 24h/24, 7j/7 partout dans le monde. Notre raison d’être : soutenir des milliers de personnes lorsqu’elles en ont le plus besoin, en protégeant ce qui compte dans les moments importants. Nos équipes mettent à leur service des solutions qui allient le meilleur de la technologie et la chaleur d'un contact humain.</span></p><br><p><span><br><strong>Ce qui nous différencie ?</strong> <br>Un esprit pionnier qui nous pousse à aller de l’avant et nous adapter, depuis plus de 65 ans, aux évolutions sociétales et technologiques, à l’émergence de nouveaux risques, et aux nouveaux besoins des consommateurs. Rien de tout cela ne serait possible, sans l’expertise et la passion qui animent nos 8 000 collaborateurs qui travaillent main dans la main avec un solide réseau de plus de 55 000 professionnels à travers le monde. </span></p><br><p><span>Ils partagent tous fièrement un objectif commun : être présents dans les moments importants.</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Career Category</b> Sales & Marketing Operations <b>Job Description</b> <p> <b> <u>Accountabilities </u> </b> Reporting to the District Sales Manager</p> <ul> <li>Maximizes sales of Amgen s products in territory</li> <li>Achieves sales targets</li> <li>Delivers key messages</li> <li>Collaborates with manager to implement agreed POA in line with marketing strategy</li> <li>Identifies and establishes high quality customer relationships and internal collaboration</li> <li>Knows in-depth knowledge of the product(s), market , stakeholders and competitors</li> <li>Works within agreed budgets</li> <li>Lives the Amgen Values</li> </ul> <p> </p> <p> </p> <p> <b> <u>Responsibilities</u> </b> </p> <ul> <li> <b>Collaborates with manager </b>to develop and implement territory POA and key account plans . Achieve POA</li> <li>Evaluates progress vs. plan monthly and agrees to course corrections <b>with manager</b> </li> <li> <b>Contributes to </b>Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities</li> <li> <b>Engage</b>s with peers and District Manager to learn best practices</li> <li> <b>Demonstrates an understanding </b>of industry and healthcare trends, of how retail practices, clinics and hospitals operate.</li> <li>Identify and gather competitive information</li> <li> <b>Follows through </b>on customer commitments and requests in a timely fashion</li> <li>Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date</li> <li> <b>Demonstrates an understanding</b> of Amgen Performance 4 selling platform to satisfy customer and Amgen needs</li> <li> <b>Operates</b> within the agreed expense budget aligned with POA priorities</li> <li> <b>Seeks advise </b>and assistance to organize activities</li> <li>Continuously develops and improves product knowledge, communication and selling skills through self-learning and <b>active participation</b> in agreed training programs. <b>Drives own development</b> </li> </ul> <p> </p> <p> <b> <u>Qualifications</u> </b> </p> <p> </p> <p> <b>Minimum Requirements</b> </p> <ul> <li>Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job</li> <li>Basic knowledge of and experience in a hospital environment (not for specialist Sales Reps)</li> <li>Some experience with computer systems (CRM databases and MS Office)</li> <li>Fluency in local language, both in oral and written communication</li> <li>Relevant local legal qualification</li> </ul> <p> <b>Preferred Requirements</b> </p> <ul> <li>Bachelor s degree in life science or (bio) medical sciences</li> <li>Knowledge of Customer Relation Management principles</li> <li>Exposure to interactions with various disciplines and organizational levels</li> <li>Exposure to project management principles</li> </ul> <p> <b>Required Training</b> </p> <ul> <li>Product and market/PMC</li> <li>Amgen Performance 4 selling course</li> <li>Traineeship in therapeutic area</li> <li>Amgen IT applications and CRM system</li> <li>Amgen Values, culture, policies and business processes</li> <li>Presentation skills</li> <li>POA/key account planning</li> <li>Amgen Sales On-boarding program</li> </ul> <p> </p> <p> <b> <u>Competencies</u> </b> </p> <p> <b>Core Knowledge</b> </p> <ul> <li>Demonstrates an understanding of the sales cycles, hospital environment & industry environment and applies this knowledge in day to day practice. Knows Amgen/competitor products and services.</li> </ul> <p> <b>Problem-Solving </b> </p> <ul> <li>Breaks issues down into major components that reflect basis understanding of the relevant issues.</li> </ul> <p> <b>Goal Setting & Tracking</b> </p> <ul> <li>Holds self accountable for achieving established goals.</li> </ul> <p> <b>Tailored messages & Influencing skills</b> </p> <ul> <li>Interactions with others (customers, peer, manager, etc.) is open, honest and cooperative.</li> </ul> <p> <b>Compelling Messages</b> </p> <ul> <li>Able to deliver the selling message in a clear and assertive way .</li> <li>Appropriately uses Amgen s Marketing and Sales tools to support the sales process.</li> </ul> <p> <b>Call Planning and Execution</b> </p> <ul> <li>Develops pre-call plans and uses plans in customer interactions</li> <li>Demonstrates basic time management skills in terms of prioritizing activities and completing work in a timely manner; meets deadlines.</li> </ul> <p> <b>Rigorous Planning & Execution</b> </p> <ul> <li>Able to seek out information, both on specific issues and on a more general, or territory level, and to use this information to analyse, identify implications and set priorities</li> </ul> <p> </p> <p> </p> <p> </p>.</div></section>
<p>Rejoignez un h tel membre du r seau Accor, dont le groupe r unit plus de 45 marques, 5 500 h tels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunit s de d veloppement et d' volution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent cr er un impact positif et m morable pour nos clients, nos coll gues et aussi pour notre plan te. Ensemble, nous incarnons la vision de l hospitalit responsable. Ayez l opportunit de devenir un Heartist , et laissez votre coeur vous guider dans ce monde o la vie bat plus fort.</p><p>Le/La Health Club Manager orchestre, dynamise et rentabilise l ensemble des activit s de l espace de remise en forme et de sport (plateau de musculation/cardio, cours collectifs, piscines, activit s outdoor et plage). En tant que leader op rationnel d un centre de profit cl du resort, il/elle g re la saisonnalit des flux, manage l quipe de coachs et de ma tres-nageurs, et garantit l excellence de l exp rience client. Il/elle veille au respect absolu des standards de luxe Sofitel et des normes de s curit .</p><ul><li>Recruter, planifier et encadrer l quipe de professionnels du sport (coachs sportifs, instructeurs de fitness, entra neurs personnels, ma tres-nageurs sauveteurs).</li><li>F d rer l quipe autour d une culture du service de luxe, o l accompagnement personnalis et l anticipation des besoins des clients sont prioritaires.</li><li>Garantir la formation continue des quipes aux derni res tendances du fitness et de la pr paration physique, ainsi qu aux standards d accueil Sofitel.</li><li>Superviser l entretien et la propret irr prochable des installations (salles de sport, espaces de crossfit outdoor, piscines, vestiaires) tr s expos es au sable et l humidit c ti re.</li><li>Assurer la maintenance pr ventive et curative de l ensemble du parc de machines (cardio, musculation) et des quipements sportifs pour garantir une s curit et une performance maximales.</li><li>Garantir la conformit stricte avec les r glementations de s curit , d hygi ne et de sauvetage aquatique (qualit des eaux de piscine, pr sence des dipl mes requis, trousses de secours).</li><li>Concevoir un programme d activit s sportives innovant et attractif, tirant profit du cadre baln aire (yoga face la mer, bootcamps sur la plage, sessions de running c tier, aquagym, sports nautiques non motoris s).</li><li>D velopper et commercialiser des abonnements et des packages de coaching haut de gamme pour la client le de l h tel (s jours de loisirs) et les r sidents locaux (membres l ann e).</li><li>Organiser des v nements sportifs ou des retraites th matiques de remise en forme pour dynamiser le chiffre d affaires en haute et en basse saison.</li><li>Piloter les indicateurs financiers (KPIs) : optimiser le taux d occupation des cours, suivre les ventes de coachings priv s et d abonnements, et g rer le budget du d partement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Un dipl me d tat ou quivalent dans le domaine du sport/fitness.</li><li>Minimum 5 ans d exp rience r ussie en gestion d un club de fitness haut de gamme ou d un Health Club au sein d un h tel 5* / resort de luxe.</li><li>Profil dynamique, passionn et capable d insuffler une motivation constante ses quipes et aux clients.</li><li>Posture et communication irr prochables, adapt es aux exigences d une client le de luxe en qu te de d connexion et de performance.</li><li>Capacit g rer une forte saisonnalit et adapter rapidement les plannings d activit s selon les conditions m t orologiques.</li><li>Ma trise prouv e du pilotage budg taire (P&L) et la gestion des abonnements.</li><li>Ma trise courante du fran ais et de l anglais. Une troisi me langue internationale est fortement appr ci e au vu de la client le internationale du resort.</li></ul>
<p>Pilotage de la strat gie marketing globale : laborer et formaliser le plan marketing annuel en accord avec les orientations strat giques de la direction g n rale. D finir et faire voluer le positionnement de la marque, la promesse de valeur et le message cl aupr s des diff rentes cibles. Structurer et maintenir le calendrier ditorial et op rationnel de l'ensemble des campagnes majeures de l'entreprise. Management, encadrement et d veloppement de l' quipe : Superviser, animer et coordonner au quotidien les p les op rationnels (Social Media Manager, Graphic Designer, Charg s de candidats). Fixer les objectifs individuels et collectifs, r partir la charge de travail et valuer les performances de l' quipe. Valider l'ensemble des livrables (visuels, contenus r dig s, concepts cr atifs, scripts d'appel) avant diffusion. Analyse de la performance et reporting strat gique : D finir et suivre les indicateurs cl s de performance (KPI) : taux de conversion, volume d'inscriptions, engagement, co t par lead. Concevoir des tableaux de bord r guliers et produire des reportings d taill s destination de la direction g n rale. Analyser les carts entre les pr visions et les r sultats afin d'apporter les mesures correctives n cessaires. Collaboration transversale et alignement commercial : Travailler en synergie directe avec la direction commerciale pour aligner la g n ration de leads avec les objectifs de vente du terrain. Cr er et mettre disposition des quipes commerciales les supports d'aide la vente (plaquettes, pr sentations, fiches produits). Recueillir les retours d'exp rience des quipes de terrain pour affiner en continu les campagnes cibl es.</p><p><strong>Desired Candidate Profile</strong></p><h2>Savoir :</h2><ul><li>Solides comp tences en conception et d ploiement de plans marketing strat giques annuels</li><li>Excellente ma trise des techniques de gestion globale et de positionnement de l'image de marque (branding)</li><li>Parfaite connaissance des m canismes d'acquisition num rique B2B pour g n rer des prospects entreprises</li><li>Excellente ma trise des leviers d'acquisition B2C pour stimuler le sourcing et l'inscription des candidats</li><li>Connaissance approfondie des sp cificit s, des tendances et des acteurs du march du travail en Alg rie</li><li>Compr hension fine de l' cosyst me digital alg rien et des comportements des utilisateurs locaux</li><li>Ma trise avanc e des outils d'analyse de trafic web et de tracking de campagnes comme Google Analytics</li><li>Ma trise compl te des fonctionnalit s complexes d'Excel pour le traitement et le croisement de donn es volumineuses</li></ul><h2>Langues :</h2><ul><li>Ma trise parfaite du Fran ais et de l'Arabe professionnel, tant l'oral qu' l' crit</li></ul><h2>Savoir faire :</h2><ul><li>Capacit traduire les objectifs commerciaux de l'entreprise en plans d'actions marketing op rationnels</li><li>Aptitude piloter des projets transversaux complexes impliquant des interlocuteurs vari s</li><li>Comp tence av r e pour manager, animer et f d rer une quipe de profils cr atifs et de charg s de marketing</li><li>Capacit superviser et guider le travail des profils techniques et de d veloppement li s la plateforme num rique</li><li>Aptitude analyser rigoureusement les statistiques d'activit pour optimiser le tunnel de conversion de la plateforme</li><li>Capacit concevoir des outils d'aide la vente percutants pour appuyer la force de commerciale terrain et s dentaire</li></ul><h2>Savoir tre :</h2><ul><li>Forte cr ativit et sens de lInnovation pour proposer des campagnes originales et diff renciantes</li><li>Vision strat gique d velopp e permettant d'anticiper les volutions et opportunit s du march</li><li>Rigueur extr me dans le suivi, l'allocation et l'optimisation des budgets publicitaires accord s</li><li>Respect absolu des d lais de livraison des campagnes et des calendriers ditoriaux valid s</li><li>Excellentes qualit s relationnelles et sens prononc de l' coute active</li><li>Grande r activit et flexibilit face aux impr vus, aux urgences ou aux pivots strat giques de l'entreprise</li><li>Parfaite autonomie dans l'ex cution de ses missions quotidiennes</li></ul><p>Si vous correspondez ce profil, merci d envoyer votre CV en cliquant sur l onglet postuler Alger</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Administrator provides office and administration support through providing excellent customer service, handling
information requests, performing clerical functions such as preparing correspondence, arranging conference calls and scheduling meetings and fulfilling all administration requirements assigned.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure to remain professional and approachable at all times, provide excellent customer service to all visitors</p><br>
<p>and act as a face of the organization to increase organization branding internally and externally.</p><br>
<p>Maintain a scheduler to help organize appointments with the direct supervisor and give necessary advice /</p><br>
<p>reminder on daily basis and ensure critical meetings are not missed.</p><br>
<p>Check admission of guests without appointments to the direct supervisor on daily basis.</p><br>
<p>Maintain a log of visitors and appointments for easy reference on a daily basis.</p><br>
<p>Ensure to confidentially and accurately distribute, record or file correspondences, calls or queries at all times to ensure efficient traceability of all documents handled in the direct supervisor’s office.</p><br>
<p>Ensure that documents for the department are distributed to the concerned personnel on a timely manner on a daily basis.</p><br>
<p>Ensure that documents for the direct supervisor are properly screened / and organized in the signature file on daily basis.</p><br>
<p>Record all distributed documents and monitor actions taken for correspondence that require reply on a daily basis.</p><br>
<p>Advise the direct supervisor for any documents / matters that require immediate attention on daily basis.</p><br>
<p>Ensure to screen and forward approved calls to the direct supervisor on daily basis.</p><br>
<p>Monitor all documents coming in or leaving the department in compliance to the quality management system at all times.</p><br>
<p>Ensures proper dissemination of mails to the department on daily basis.</p><br>
<p>Ensures that couriers / packages are delivered / received on timely manner</p><br>
<p>Ensure to collate data or to prepare professional reports, memos or presentations as and when requested by the supervisor within the established time frame with minimal errors.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in office administration</p><br>
<p>Knowledge and experience in delegation of authority and</p><br>
<p>responsibility</p><br>
<p>Knowledge of Information gathering and monitoring</p><br>
<p>Excellent working knowledge of English (oral</p><br>
<p>and written)</p><br>
<p>High proficiency in Computer Office Applications and Programs (MS Excel, Word etc.) </p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Data Accuracy & Reporting L2<br>Regulatory Compliance L2<br>Quality Assurance L2<br>Planning and Scheduling L2<br>Risk Management L2<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Missions principales : Charg en liaison avec le service "Etudes", de concr tiser le projet ou tron on de projet selon les qualit s, d lais couts et s curit conventionnels. Attributions (taches et responsabilit s) Prendre en compte tout risque pouvant compromettre l'atteinte des objectifs qui lui sont assign s et mettre en uvre les actions appropri es face aux risques et opportunit s ayant un impact sur la conformit aux exigences et valuer l'efficacit des actions entreprises. Assure la ma trise du programme de r alisation. Vulgarise la nature des diff rents travaux, l'ordonnancement de ceux-ci et les conditions de leur r alisation respective: quantit , qualit , d lais et s curit aupr s de ses collaborateurs. Lance sur la base des dossiers d'ex cution les travaux arr t s. S'assure de l'ex cution de ces travaux en conformit avec les clauses contractuelles et les normes adopt es. Coordonne les diff rents corps d' tat. Fait respecter l'ordonnancement des diff rentes op rations engag es. Contr le et vise les situations de travaux et les transmet au S/D des travaux. Engage les actions correctives en vue de lever les r serves. Valide les m tr s des travaux r alis s par les sous traitant. Anime et coordonne les activit s de suivi des projets. Participe la cl ture financi re des programmes. Elabore les rapports d'activit s p riodiques. Ex cuter toute t che demand e par la hi rarchie en r f rence l'activit . En mati re de QHSE : Respecter et faire respecter les consignes et r gles g n rales de s curit en vigueur au sein de l'Entreprise. Veiller l'application des proc dures et r gles dict es dans le cadre du Syst me de Management Int gr . Contribuer l'am lioration continue du Syst me de Management Int gr (SMI) en : Signalant tout constat d'anomalie, de dysfonctionnement ou de d faillance pouvant avoir un impact n gatif sur la Qualit des prestations/ Produits, la sant -s curit des travailleurs, ou sur l'Environnement. Proposant, ventuellement, des actions et mesures correctives/ Pr ventives. Contribuer la sensibilisation des travailleurs en mati re de pr vention des risques professionnels et d'environnement. Sugg rer toute am lioration jug e utile et n cessaire (notamment sur les m thodes, les proc d s de travail, le choix des mat riaux et l'adaptation du mat riel) pour augmenter les rendements et renforcer la s curit , la sant des travailleurs et la sauvegarde de l'Environnement. Veiller la dotation et au port des quipements de protection collective et individuelle (EPC et EPI) appropri s. Sensibiliser l'approche processus et l'approche par les risques. Capitaliser tout retour d'exp rience, statuer sur la n cessit de revoir les dispositions prvues et partager avec ses collaborateurs les connaissances acquises ou modifi es.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >General training: Civil engineer, public works engineer, mining engineer, geologist. Professional training: Project management. Professional experience: 5 years. Available immediately. If you match this profile, please send your CV by clicking on the "Apply" tab in Algiers.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.</p><p>CORE WORK ACTIVITIES Managing Security Operations Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Complies with all Corporate Security safety and security management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Keeps abreast of local criminal activity as it may impact property. Maintains required reports and documentation regarding patrols of property and parking areas. Inspects all security equipment and ensures it is fully functioning. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Maintains first aid and CPR certifications required for Security officers. Implements local authority requirement for security and safety.</p><p>Leading Security Teams Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors.</p><p>Providing and Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Meets quality standards and customer expectations on a daily basis. Provides services that are above and beyond for customer satisfaction and retention.</p><p>Conducting Human Resources Activities Assists in minimizing cost of accident claims through aggressive claims management. Brings issues to the attention of Human Resources as necessary. Strives to improve service performance. Administers property policies fairly and consistently.</p><p>Additional Responsibilities Analyzes information and evaluates results to choose the best solution and solve problems. Develops and maintains a working relationship with local law enforcement authorities. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provides guidance in setting health and safety policies and standards. Coordinates with Event Sales for VIP escort and media control for large events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education and Experience</b> High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</p></section>
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<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/la Housekeeping Supervisor garantit au quotidien la propreté, l'entretien et la présentation irréprochable des chambres et des espaces publics, dans le strict respect des standards Sofitel et LQA (Leading Quality Assurance).</p><br><p>Il/elle encadre, forme et contrôle le travail des équipes de nettoyage et veille à la fluidité de la coordination avec les autres départements, notamment le Spa & Thalasso, spécificité de l'établissement.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Superviser et contrôler quotidiennement la propreté des chambres, suites et espaces publics selon les sections attribuées.</li><li>Effectuer des inspections régulières et rendre compte des écarts constatés au Gouvernant général.</li><li>Répartir les tâches et les sections de nettoyage entre les femmes/valets de chambre en fonction de l'occupation et des arrivées/départs prioritaires (VIP, départs tardifs, recouches - turndown).</li><li>Former, encadrer et motiver l'équipe housekeeping; assurer l'intégration des nouvelle recrues et le respect des SOP.</li><li>Veiller à la bonne utilisation et à la gestion des produits d'entretien, du linge et des équipements, dans une logique de maîtrise des coûts et de développement durable</li><li>Coordonner avec la réception la disponibilité des chambres ( statuts OPERA : Vacant/Dirty, Clean, Inspected, Out of Order/service ) et la gestion des priorités.</li><li>Signaler et suivre les interventions de maintenance nécessaires dans les chambres et zones communes.</li><li>Assurer la liaison avec le Spa & Centre de Thalassothérapie pour la gestion du linge spécifique (peignoirs, serviettes de soins, textiles techniques) et l'entretien des cabines et espaces de bien-être.</li><li>Participer aux inventaires périodiques (linge, produits d'accueil, équipements) et à la gestion des stocks de son étage/zone.</li><li>Contribuer à l'atteinte des scores qualité (audits LQA, avis clients, enquêtes de satisfaction) et proposer des actions correctives.</li><li>Gérer les objets trouvés selon la procédure de l'hôtel.</li><li>Remplacer ponctuellement la Gouvernante en son absence sur les tâches opérationnelles courantes du service.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché : </strong></p><br><p>Hôtellerie ou équivalent, idéalement complété par une formation en housekeeping management.</p><br><p>Minimum 2 à 3 ans d'expérience en housekeeping, dont une première expérience en supervision d'équipe, de préférence en hôtellerie 4-5 étoiles.</p><br><p>Maitrise de l'arabe, duFrançais courant exigé, et de l'anglais opérationnel requis</p><br><p>Connaissance d’OPERA appréciée ; maîtrise des outils bureautiques de base.</p><br><p><strong>COMPÉTENCES & QUALITÉS REQUISES</strong></p><br><ul><li>Sens aigu du détail et de la propreté, exigence constante vis-à-vis des standards de qualité.</li><li>Leadership naturel, capacité à fédérer, former et faire monter en compétence une équipe.</li><li>Organisation, rigueur et gestion efficace des priorités sous contrainte de temps.</li><li>Sens du service et diplomatie dans la gestion des relations avec les autres départements et la clientèle.</li><li>Discrétion et respect de la confidentialité.</li><li>Esprit d'initiative et réactivité face aux imprévus opérationnels.</li></ul> </div>