Head Pastry Jobs in Algeria

<p><b><br></b></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description: </b>The Housekeeping Supervisor ensures the daily cleanliness, maintenance, and impeccable presentation of guest rooms and public areas, in strict compliance with Sofitel and LQA (Leading Quality Assurance) standards. They supervise, train, and monitor the work of the cleaning teams and ensure smooth coordination with other departments, particularly the Spa &amp; Thalasso, a unique feature of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Responsibilities: Supervise and monitor the daily cleanliness of rooms, suites, and public areas according to assigned sections. Conduct regular inspections and report any discrepancies to the Executive Housekeeper. Distribute cleaning tasks and sections among the housekeepers/room attendants based on occupancy and priority arrivals/departures (VIPs, late check-outs, turndowns). Train, supervise, and motivate the housekeeping team; ensure the integration of new recruits and adherence to Standard Operating Procedures (SOPs). Ensure the proper use and management of cleaning products, linens, and equipment, with a focus on cost control and sustainable development. Coordinate with reception regarding room availability (OPERA status: Vacant/Dirty, Clean, Inspected, Out of Order/Service) and prioritize requests. Report and track necessary maintenance interventions in guest rooms and common areas. Liaise with the Spa &amp; Thalassotherapy Center regarding the management of specific linens (bathrobes, treatment towels, technical textiles) and the cleaning of treatment rooms and wellness areas. Participate in periodic inventories (linens, guest amenities, equipment) and manage stock levels for your floor/area. Contribute to achieving quality scores (LQA audits, guest reviews, satisfaction surveys) and propose corrective actions. Manage lost and found items according to hotel procedure. Occasionally replace the Head Housekeeper in her absence for routine operational tasks within the department.</font></font></p><p>We are much more than a world leader.</p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Hotel management or equivalent, ideally complemented by housekeeping management training. Minimum 2-3 years of housekeeping experience, including initial experience supervising a team, preferably in a 4-5 star hotel. Fluency in Arabic and French is required, as well as working proficiency in English. Knowledge of OPERA software is an asset; proficiency in basic office software is required. REQUIRED SKILLS &amp; QUALITIES: Keen attention to detail and cleanliness, consistent commitment to quality standards. Natural leadership, ability to unite, train, and develop a team. Organization, rigor, and effective prioritization under time constraints. Customer service orientation and diplomacy in managing relationships with other departments and guests. Discretion and respect for confidentiality. Initiative and responsiveness to unforeseen operational challenges.</font></font>

<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) in Algiers, Algeria and reports to the Head of RCO. The incumbent works under the overall supervision of the Head of RCO while maintaining a matrixed functional relationship with the Sustainable Development Goals (SDG) Policy and Financing Section of the SDG Coordination, Policy and Programme Division, and collaborates closely with the Regional Policy Analyst to ensure coherence and alignment of SDG policy, financing, and sustainable development support in line with corporate RC system policy corporate priorities</p><p>Within delegated authority, the Economist will be responsible of the following duties:</p><ol><li>Provides substantive economic analysis and supports evidence-based advice on sustainable development, economic transformation and SDG financing. Researches, analyzes and presents economic, social and sustainable development data and information, including emerging trends and good practices related to economic transformation, green and just transition, digital transformation, the future of work and SDG financing. Conducts economic and policy analysis, including political economy and institutional analysis, as relevant, to support the Resident Coordinator (RC) and United Nations Country Team (UNCT) in identifying challenges, opportunities and policy options for accelerating progress towards the Sustainable Development Goals (SDGs), with due consideration to gender equality and leave no one behind principles. Support implementation and localization of global/corporate guidelines, tools and other materials related to economic transformation and SDG financing, including methodologies and tools related to integrated SDG analysis, strategic foresight, data-driven decision-making, digital transformation and innovation in close collaboration with the Regional Office and the SDG Coordination, Policy and Programme Division Provides substantive inputs to analysis and briefing materials on economic transformation and SDG financing</li><li><br></li><li>Provides economic analysis and substantive support to the UN sustainable development programming cycle. Contributes economic and financing analysis to the development and implementation of the Common Country Analysis (CCA), United Nations Sustainable Development Cooperation Framework (UNSDCF), joint programmes, annual reports and other elements of the UN sustainable development programming cycle. Supports the preparation of macroeconomic, socioeconomic and SDG financing analysis for the CCA and other analytical exercises, applying an integrated approach and drawing, where relevant, on data, digitalization, innovation and strategic foresight. Identifies economic trends, policy issues and emerging development challenges and provides substantive inputs and recommendations to support UNCT programming and integrated policy responses. Contributes to the development, implementation, monitoring and review of the UNSDCF, with particular attention to economic transformation, macroeconomic trends and SDG financing. Provides substantive support to the development of UN joint programmes related to economic transformation and SDG financing, including programmes supported by the Joint SDG Fund, as applicable, and contributes to identifying investment opportunities, financing gaps and evidence needed to inform investment-oriented programming and resource mobilization. Supports UNCT Results Groups and other coordination mechanisms by providing economic analysis and substantive inputs relevant to the implementation of joint workplans and sustainable development priorities. Researches and proposes options to strengthen UN support to national and multi-stakeholder processes related to economic policy, financing and capacity development, including the use of data, digital technologies, innovation and foresight for sustainable development.</li><li>Contributes to knowledge management and learning on economic transformation and SDG financing. Contributes to knowledge management on economic transformation, macroeconomic trends and SDG financing to strengthen the UNCT's shared understanding of sustainable development challenges and opportunities. Participates in local, regional and global communities of practice and knowledge networks, including the UN Economist Network, and facilitates the exchange of relevant research, good practices and lessons learned. Researches and analyzes good practices and lessons learned from UN policy initiatives and programmes related to economic transformation and identifies their relevance to the country context. Monitors and analyzes approaches and successful models for SDG financing and contributes to identifying options that could inform national investment policies and programmes. Keeps abreast of emerging economic research, policy developments, analytical methodologies and innovative approaches relevant to sustainable development and proposes their application, as appropriate, to the work of the RCO and UNCT. Documents lessons learned and knowledge generated through analytical and programme-support activities and contributes to their dissemination within the Resident Coordinator system and UN Country Team. Supports knowledge-sharing and learning activities that promote the use of data, digitalization, innovation and foresight to strengthen sustainable development analysis and programming. Performs other duties as assigned.</li></ol><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Advanced university degree (Master s degree or equivalent degree) in Economics. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li><li><strong>Work Experience:</strong> A minimum of five (5) years of progressively responsible experience in economic research and analysis, macroeconomic or socioeconomic policy, applied economics, development economics, or a related area in the context of development cooperation is required. Experience in conducting economic and/or policy analysis and translating development trends and data into policy options, recommendations or other analytical products is required. Experience in SDG financing, development finance, public finance and/or innovative financing approaches is desirable. Experience in supporting strategic planning, policy development or financing solutions with government institutions and/or other development partners is desirable. Experience working with multiple stakeholders, including government, the private sector, civil society, academia and/or development partners, in support of sustainable development priorities is desirable. Experience in applying inclusive approaches that take into consideration gender equality, youth, persons with disabilities and/or leave no one behind principles in economic analysis, policy or development programming is desirable. Experience in supporting partnerships and/or resource mobilization initiatives in the context of development cooperation is desirable. Experience working in UN inter-agency coordination or other multi-stakeholder coordination mechanisms is desirable. Experience in knowledge management, research, or the preparation and dissemination of analytical and policy products in the context of development cooperation is desirable. Two (2) years or more of experience in data analytics or related area is desirable.</li><li><strong>Languages:</strong> English and French are the working languages of the United Nations Secretariat. For this job opening, French and Arabic are required. English is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Who we are We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio. Why choose us Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. Job Purpose This role manages the creation, revision, and enforcement of all aspects of the CBRE Excellerate Integrated Quality, Health, Safety &amp; Environment Management System, or in situations where CBRE Excellerate operates within the client's QHSE Management Systems. This position interfaces with the client's QHSE Leadership team to support routine &amp; non-routine QHSE control deliverables. This position supports change, event &amp; root cause analysis processes through review and/or approval actions. This role ensures all CBRE Excellerate employees are qualified for the work they are performing. Lastly, this position is responsible for ensuring all master service agreement and quality agreement deliverables are executed per those respective contract terms. What you will be doing Manages the day-to-day QHSE and Compliance operations in the assigned sites scope. Delivers and implements the CBRE Excellerate compliance program and/or the client's compliance program. Attends Quality Forum monthly meetings to provide in-depth explanations for monthly reports and department metrics. Leads and participates in continuous improvement objects for both CBRE Excellerate and the client. Interfaces, partners, and interacts with both CBRE Excellerate and the client s functional areas and leadership teams. Prepare regular risk assessments throughout the required facilities. Responsible for the inspection readiness program for the site. Inspection readiness may include periodic CBRE Excellerate &amp; client self-inspections, daily inspections and safety walks to send feedback to the Regional QHSE Manager and relevant stakeholders with improvements identified to reduce risk in the designated facilities, or any external agency inspections like the FDA. Has the responsibility to lead audits as well as serve as the primary QHSE representative for CBRE Excellerate operations during external agency or client audits. Responsible for the vendor management program for the site. Has the responsibility to ensure all GxP service providers are qualified per the CBRE Excellerate regulated vendor qualification process (as well as any client directed qualification program). Responsible for the QHSE training and qualification program for CBRE Excellerate employees. Participates in creation and management of changes and performs other duties as assigned. Conduct daily inspections and safety walks to send feedback to HSE manager, department managers on improvements identified to reduce risk in the designated facilities. Prepare and Ensure all QHSE reports are submitted on time as per the required deadlines. Monitor all personal in the workplace on QHSE rules implementation Follow up all contractors work ensures the implementation of the work permit system. Inspect all manual handling, working at heights, electrical tools and any related-on site tools are in working condition and up to CBRE Excellerate standards. Participate on Accident/Incident and Near-miss investigations and prepare relevant reports. Track environmental metrics and waste segregation and disposal. Communicate and liaise with governmental bodies and local authorities to ensure HSE compliance with national regulations. Leads by example and models behaviors that are consistent with the company's values. Assist other sites wherever and whenever is required in line with the business dynamics.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in biology, Microbiology, Chemistry, or Engineering; or equivalent related work experience. Minimum 5 years related work experience required in QHSE Manufacturing field. Must have appropriate license and/or certification where required by law. Previous experience within a quality organization within Life Science Environment(s) preferred. Holds certificates of Specialist training, OSHA, IOSH (NEBOSH IGC is a plus). Specialized training in quality assurance audits preferred. Previous supervisory experience a plus. CERTIFICATES and/or LICENSES FDA, ISO, or similar quality assurance audit related certification preferred. Green or Black Belt Six Sigma Certification preferred.</p>

<h3>Introduction</h3>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Assisted Voluntary Return and Reintegration (AVRR) a core activity of IOM Algeria is part of its comprehensive approach to migration management. Through its AVRR programmes IOM provides administrative, logistical and financial support including reintegration assistance to migrants who are unable or unwilling to remain in their host/transit country and express the wish to return to their countries of origin. Under the overall supervision of the Head of Programmes; and the direct supervision of the National Project Officer AVRR, in collaboration with relevant units in sending and receiving missions, the successful candidate will be responsible and accountable for providing support to the returnees through the provision of reintegration support as per the programmatic guidelines of the various AVRR projects. In particular, the Incumbent will be responsible for the following tasks: Assist all returnees who return under IOM s AVRR programmes to devise viable reintegration plans Assist sending missions to facilitate the voluntary return of Algerians through provision of information, virtual counseling, arranging shelter, conducting family tracing etc.; Liaise with relevant units, such as finance for disbursement of cash grants and with procurement for provision of in-kind reintegration assistance for Algerian returnees; Support the r eview of reintegration assistance plans of migrants returning from Algeria to countries of origin with IOM assistance, ensuring compliance with IOM financial rules and regulations; Maintain an internal database on migrants provided with return assistance, including to track the status of the provision of reintegration assistance under IOM Algeria projects and follow-up with IOM missions in countries of origin as required; Support monitoring missions from other IOM offices through the facilitation of logistical arrangements including with returnees; Conduct monitoring of return and reintegration activities (via phone and in person); Maintain an updated record of cases and files while ensuring the confidentiality of the data and the standardized use of IOM s Migrant Management Operational System Application (MIMOSA) and other mission specific databases and tools; Keep records of relevant project documentation, upon request of the Project Manager/supervisor, providing the document and inputs necessary for the timely submission to the Donor of narrative and financial reports and reimbursement request; Perform such other duties as may be assigned<p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3>Education Bachelor's degree from an accredited educational institution in human or social science, business and administration, or High school degree/certificate with at least four years of relevant working experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience Two years of relevantworking experience with a University degree. Four years of relevant work experience with a high school degree. Experience in working with international organizations, governmental and diplomatic authorities is an asset; Ability to manage logistic and administrative aspects of projects; An experience in the area of reintegration and assistance to migrants or refugees an advantage; Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions; Familiarity with financial and business administration; Experience in drafting narrative project reports and project documents. Skills Good written and oral communication skills, strong cross-cultural skills, effective in Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). REQUIRED For all applicants, fluency in English and French is required. DESIRABLE Working knowledge of Arabic is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings. Notes Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

<p>Supports successful delivery of the Education portfolio in Algeria through implementation of the country Education portfolio including delivery of British Council global programmes - student mobility, tertiary education partnerships, and non-formal education - and client-funded programmes in compliance with British Council policies and procedures. Responsible for financial administration, reporting and data collection, operational project delivery and managing relations with delivery partners.</p><p>Main accountabilities but not limited to the following:</p><p>Managing self and others</p><ul><li>Holds vendors and suppliers to account for delivering services.</li><li>Has the ability to work independently and manage workload against project deadlines.</li></ul><p>Financial Support</p><ul><li>Plan and report on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Delivery; manages smaller budgets.</li><li>Maintain clear and up-to-date records on all financial transactions as per audit requirements.</li><li>Ensure relationships with vendors are maintained and payments are processed on time and in accordance with British Council financial management guidelines and standards.</li></ul><p>Project Management</p><ul><li>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders.</li><li>Supports internal compliance such as due diligence, records management, data collection and storage.</li><li>Manages grants administration, selection &amp; evaluation and procurement processes.</li><li>Manages events-based components and trainings within a programme.</li></ul><p>Relationship and Stakeholder Management</p><ul><li>Manages relationships with clients/partners/stakeholders at appropriate level.</li><li>Manages relationship with vendors and suppliers and holds them to account for delivering services.</li></ul><p>Equality, Diversity and Inclusion</p><ul><li>Actively contributes to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people s well-being and mental health.</li><li>Understands the British Council s approach to equality, diversity and inclusion and how it applies to your role, making time for learning and development relating to EDI and anti-racism.</li><li>Embeds good practice in EDI across all Education projects and programmes, ensuring design and delivery contribute positively to improved gender equality, disability and social inclusion.</li></ul><p>Role specific knowledge and experience:</p><p>Essential:</p><ul><li>Degree or proven experience in one of British Council s portfolio areas (Arts, Education, English)</li><li>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</li><li>Working Arabic and/or French is highly desirable</li><li>Experience of working in a supporting role on programmes or projects.</li><li>Administrative and financial administration experience.</li><li>Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management</li><li>Some travel and out of hours work may be required</li></ul><p>Language Requirements:</p><p>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Working Arabic and/or French is highly desirable.</p><p>Closing Date: Applications will close on 12 August 2026 at 21:59 UK Time</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or proven experience in one of British Council s portfolio areas (Arts, Education, English)</li><li>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</li><li>Working Arabic and/or French is highly desirable</li><li>Experience of working in a supporting role on programmes or projects.</li><li>Administrative and financial administration experience.</li><li>Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management</li><li>Some travel and out of hours work may be required</li></ul><p>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required. Working Arabic and/or French is highly desirable.</p><p>You must have the legal right to work in Algeria at the time of application.</p><p>Please note that candidates must have the pre-existing, legal right to work in Algeria. Mobility / relocation / visa sponsoring support will not be provided.</p>

<p><b>JOB SUMMARY</b> Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p>Managing Spa Sales and Marketing Strategy</p><p>Identifies and recommends new products and product enhancements to remain competitive in the market. Creates and coordinating special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation. Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events. Ensures spa services are included in all property-related marketing and advertising.</p><p>Managing Spa Operations and Budgets</p><p>Selects vendors for spa retail operations and managing contract agreements. Oversees retail product research, product selection and purchasing, product display. Manages supply inventories and purchasing control, including uniforms. Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded. Maintains cleanliness of spa and related areas and equipment.</p><p>Managing Spa Revenue Management Strategy</p><p>Monitors and Manages the payroll function. Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</p><p>Providing and Ensuring Exceptional Customer Service</p><p>Investigates reports and follows-up on guest incidents. Ensures corrective measures are implemented to prevent a reoccurrence. Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals and/or managers. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Strives to improve service performance.</p><p>Conducting Human Resources Activities</p><p>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists employees based on their individual strengths, development needs, career aspirations and abilities. Establishes and maintains open, collaborative relationships with employees and Ensuring employees do the same within the team. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Brings issues to the attention of Human Resources as necessary. Manages employee progressive discipline procedures for areas of responsibility. Ensures property policing are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process. Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicating expectations, recognizes performance, and produces desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) in Algiers, Algeria and reports to the Head of RCO. The incumbent works under the overall supervision of the Head of RCO while maintaining a matrixed functional relationship with the Sustainable Development Goals (SDG) Policy and Financing Section of the SDG Coordination, Policy and Programme Division, and collaborates closely with the Regional Policy Analyst to ensure coherence and alignment of SDG policy, financing, and sustainable development support in line with corporate RC system policy corporate priorities<br> Responsibilities<br>Within delegated authority, the Economist will be responsible of the following duties: 1. Provides substantive economic analysis and supports evidence-based advice on sustainable development, economic transformation and SDG financing. • Researches, analyzes and presents economic, social and sustainable development data and information, including emerging trends and good practices related to economic transformation, green and just transition, digital transformation, the future of work and SDG financing. • Conducts economic and policy analysis, including political economy and institutional analysis, as relevant, to support the Resident Coordinator (RC) and United Nations Country Team (UNCT) in identifying challenges, opportunities and policy options for accelerating progress towards the Sustainable Development Goals (SDGs), with due consideration to gender equality and leave no one behind principles. • Support implementation and localization of global/corporate guidelines, tools and other materials related to economic transformation and SDG financing, including methodologies and tools related to integrated SDG analysis, strategic foresight, data-driven decision-making, digital transformation and innovation in close collaboration with the Regional Office and the SDG Coordination, Policy and Programme Division • Provides substantive inputs to analysis and briefing materials on economic transformation and SDG financing, including fiscal space, public expenditure effectiveness, domestic resource mobilization and financing gaps, as relevant, as well as integrated SDG analysis, strategic foresight, data-driven decision-making, digital transformation and innovation. • Supports the identification and analysis of entry points for integrated UN policy support related to economic transformation, including opportunities to promote more inclusive, productive, resilient and sustainable economic development, productive diversification, decent employment and reductions in inequalities. • Collects, analyzes and interprets economic and development data relevant to UN country-level operations, identifies trends and gaps and proposes follow-up actions to strengthen evidence-based programming and decision-making. • Prepares substantive inputs to policy papers, analytical notes, briefing materials, reports and other knowledge products on economic transformation, macroeconomic trends and SDG financing. • Monitors national, regional and global economic developments and analyzes their potential implications for sustainable development and achievement of the SDGs at the country level. • Conducts analysis on the role of the private sector in sustainable economic transformation and SDG financing and identifies potential opportunities for partnerships, innovation and blended financing approaches. • Researches and analyzes emerging and innovative approaches to SDG financing, including initiatives developed by the United Nations, International Financial Institutions and other development partners. • Provides substantive economic and policy advice to the RC and UNCT and prepares inputs for briefing notes, talking points and background materials on economic transformation, macroeconomic developments and SDG financing. • Supports UNCT initiatives related to SDG financing, including Integrated National Financing Frameworks (INFFs) and follow-up to Sevilla Commitments, as applicable. • Provides economic analysis and substantive inputs to humanitarian-development-peace nexus approaches, as relevant to the country context. 2. Supports partnerships and engagement with national counterparts and other stakeholders on economic transformation and SDG financing. • Supports the RC and UNCT's engagement with government counterparts, United Nations entities, International Financial Institutions (IFIs), development partners, the private sector, academia, think tanks and civil society on issues related to economic transformation and SDG financing. • Maintains working-level collaboration and exchanges with economists across the UN system and other relevant institutions to facilitate information-sharing, policy coherence and joint analytical work. • In close collaboration with relevant RCO colleagues, supports engagement with national planning, economic and finance institutions, IFIs, private sector actors and other partners to identify areas for collaboration on sustainable economic transformation and SDG financing. • Monitors analytical work, policy developments, financing initiatives and capacity-development support provided by development partners and identifies opportunities for collaboration with the UNCT. • Supports engagement with private sector and civil society stakeholders to identify potential contributions to sustainable economic transformation and catalytic financing opportunities for achievement of the SDGs. • Facilitates engagement, as appropriate, with data communities, innovation ecosystems, academic institutions, digital actors and foresight networks to strengthen analytical capacity and support the application of UN 2.0 capabilities in the country context. 3. Provides economic analysis and substantive support to the UN sustainable development programming cycle. • Contributes economic and financing analysis to the development and implementation of the Common Country Analysis (CCA), United Nations Sustainable Development Cooperation Framework (UNSDCF), joint programmes, annual reports and other elements of the UN sustainable development programming cycle. • Supports the preparation of macroeconomic, socioeconomic and SDG financing analysis for the CCA and other analytical exercises, applying an integrated approach and drawing, where relevant, on data, digitalization, innovation and strategic foresight. • Identifies economic trends, policy issues and emerging development challenges and provides substantive inputs and recommendations to support UNCT programming and integrated policy responses. • Contributes to the development, implementation, monitoring and review of the UNSDCF, with particular attention to economic transformation, macroeconomic trends and SDG financing. • Provides substantive support to the development of UN joint programmes related to economic transformation and SDG financing, including programmes supported by the Joint SDG Fund, as applicable, and contributes to identifying investment opportunities, financing gaps and evidence needed to inform investment-oriented programming and resource mobilization. • Supports UNCT Results Groups and other coordination mechanisms by providing economic analysis and substantive inputs relevant to the implementation of joint workplans and sustainable development priorities. • Researches and proposes options to strengthen UN support to national and multi-stakeholder processes related to economic policy, financing and capacity development, including the use of data, digital technologies, innovation and foresight for sustainable development. 4. Contributes to knowledge management and learning on economic transformation and SDG financing. • Contributes to knowledge management on economic transformation, macroeconomic trends and SDG financing to strengthen the UNCT's shared understanding of sustainable development challenges and opportunities. • Participates in local, regional and global communities of practice and knowledge networks, including the UN Economist Network, and facilitates the exchange of relevant research, good practices and lessons learned. • Researches and analyzes good practices and lessons learned from UN policy initiatives and programmes related to economic transformation and identifies their relevance to the country context. • Monitors and analyzes approaches and successful models for SDG financing and contributes to identifying options that could inform national investment policies and programmes. • Keeps abreast of emerging economic research, policy developments, analytical methodologies and innovative approaches relevant to sustainable development and proposes their application, as appropriate, to the work of the RCO and UNCT. • Documents lessons learned and knowledge generated through analytical and programme-support activities and contributes to their dissemination within the Resident Coordinator system and UN Country Team. • Supports knowledge-sharing and learning activities that promote the use of data, digitalization, innovation and foresight to strengthen sustainable development analysis and programming. • Performs other duties as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic resources on the internet, intranet and other databases. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>Advanced university degree (Master’s degree or equivalent degree) in Economics. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in economic research and analysis, macroeconomic or socioeconomic policy, applied economics, development economics, or a related area in the context of development cooperation is required. Experience in conducting economic and/or policy analysis and translating development trends and data into policy options, recommendations or other analytical products is required. Experience in SDG financing, development finance, public finance and/or innovative financing approaches is desirable. Experience in supporting strategic planning, policy development or financing solutions with government institutions and/or other development partners is desirable. Experience working with multiple stakeholders, including government, the private sector, civil society, academia and/or development partners, in support of sustainable development priorities is desirable. Experience in applying inclusive approaches that take into consideration gender equality, youth, persons with disabilities and/or leave no one behind principles in economic analysis, policy or development programming is desirable. Experience in supporting partnerships and/or resource mobilization initiatives in the context of development cooperation is desirable. Experience working in UN inter-agency coordination or other multi-stakeholder coordination mechanisms is desirable. Experience in knowledge management, research, or the preparation and dissemination of analytical and policy products in the context of development cooperation is desirable. Two (2) years or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, French <b>and</b> Arabic are required. English is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which may be followed by a competency-based interview.<br> Special Notice<br>This is a fixed-term position. Appointment or assignment against this position is for an initial period of one (1) year, and any extension will be subject to the availability of funds, budgetary approval, or extension of the mandate. Additionally, this recruitment process remains subject to budgetary, classification, and intergovernmental approvals. THIS POSITION IS OPEN TO NATIONALS OF ALGERIA. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, ALGERIA nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to ALGERIA in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><u>The Role:</u></strong></p><br><br><br><p>Supports successful delivery of the Education portfolio in Algeria through implementation of the country Education portfolio including delivery of British Council global programmes - student mobility, tertiary education partnerships, and non-formal education - and client-funded programmes in compliance with British Council policies and procedures. Responsible for financial administration, reporting and data collection, operational project delivery and managing relations with delivery partners.</p><br><br><br><p><strong><u>Main accountabilities but not limited to the following:</u></strong>&nbsp;&nbsp;</p><br><br><br><p>Managing self and others</p><br><br><ul><li>Holds vendors and suppliers to account for delivering services.</li><li>Has the ability to work independently and manage workload against project deadlines.</li></ul><br><p>Financial Support</p><br><br><ul><li>Plan and report on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Delivery; manages smaller budgets.</li><li>Maintain clear and up-to-date records on all financial transactions as per audit requirements.</li><li>Ensure relationships with vendors are maintained and payments are processed on time and in accordance with British Council financial management guidelines and standards.</li></ul><br><p>Project Management</p><br><br><ul><li>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders.</li><li>Supports internal compliance such as due diligence, records management, data collection and storage.</li><li>Manages grants administration, selection &amp; evaluation and procurement processes.</li><li>Manages events-based components and trainings within a programme.</li></ul><br><p>Relationship and Stakeholder Management</p><br><br><ul><li>Manages relationships with clients/partners/stakeholders at appropriate level.</li><li>Manages relationship with vendors and suppliers and holds them to account for delivering services.</li></ul><br><p>Equality,&nbsp;Diversity&nbsp;and Inclusion&nbsp;&nbsp;</p><br><br><ul><li>Actively contributes to an inclusive and anti-racist organisational culture, being aware of your own biases, and&nbsp;taking action to mitigate&nbsp;against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health.</li><li>Understands the British Council’s approach to equality,&nbsp;diversity&nbsp;and inclusion and how it applies to your role,&nbsp;making time&nbsp;for learning and development relating to EDI and anti-racism.</li><li>Embeds good practice in EDI across all Education projects and programmes, ensuring design and delivery contribute positively to improved gender equality, disability and social inclusion.</li></ul><br><p><strong><u>Role specific knowledge and experience: </u></strong></p><br><br><p><strong><u>Essential:</u></strong></p><br><br><ul><li>Degree or proven experience in one of British Council’s portfolio areas (Arts, Education, English)</li><li>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</li><li>Working Arabic and/or French is highly desirable</li><li>Experience of working in a supporting role on programmes or projects.</li><li>Administrative and financial administration experience.</li><li>Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management</li><li>Some travel and out of hours work may be required</li></ul><br><p><strong>Language Requirements:</strong> The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</p><br><br><p>Working Arabic and/or French is highly desirable.</p><br><br><br><p><strong><em>Closing Date:</em></strong><em>&nbsp;&nbsp; Applications will close on<strong> 12 August 2026 </strong>at 21:59 UK Time</em></p><br><br><p><em>You must have the legal right to work in<strong> Algeria </strong>at the time of application.</em></p><br><br><p><strong><u>Important Information:</u></strong></p><br><br><ul><li><strong>Business unit:</strong> Cultural Engagement</li><li><strong>Pay Band:</strong> 4</li><li><strong>Country/Location:</strong> Algiers, Algeria</li><li><strong>Contract Type: </strong>Indefinite</li><li><strong>Gross salary</strong>: DZD 81 920</li></ul><br><p><strong><u>Requirements:</u></strong></p><br><br><p>Please note that candidates must have the pre-existing, legal right to work in Algeria.</p><br><br><p>Mobility / relocation / visa sponsoring support will not be provided.</p><br><br><p>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service.&nbsp; This may not be appropriate for all roles but can be explored at interview.</p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span>&nbsp;Pay Band</span></strong></p><br><br><p><strong><span>&nbsp;Location</span></strong></p><br><br><p><strong><span>&nbsp;Duration</span></strong></p><br><br><p><strong><span>&nbsp;Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br>&nbsp;<br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br>&nbsp;<br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New &amp; existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.&nbsp; CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration &amp; Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect&nbsp;income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.&nbsp; </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.&nbsp;&nbsp; You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional &amp; Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge &amp; Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating &amp; Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly &amp; effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning &amp; Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Sales and Marketing Strategy<br>• Identifies and recommends new products and product enhancements to remain competitive in the market.<br>• Creates and coordinating special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Providing and Ensuring Exceptional Customer Service<br>• Investigates reports and follows-up on guest incidents.<br>• Ensures corrective measures are implemented to prevent a reoccurrence.<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Assists employees based on their individual strengths, development needs, career aspirations and abilities.<br>• Establishes and maintains open, collaborative relationships with employees and Ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Strives to improve employee retention.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures property policing are administered fairly and consistently.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicating expectations, recognizes performance, and produces desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the general supervision of the overall supervision of Head od programmes , the direct supervision of Movement Operations Officer , the Operations Assistant (Data Processing), is responsible for the following duties and responsibilities.</p><p>Record demographic and biographic information in MiMOSA upon receipt of the request for travel while confirming receipt to third parties, such as an embassy or Resettlement Support Center (RSC). Notify the Movement Operations Officer of the receipt of new requests for travel assistance. Secure, and account for travel documents in accordance with the local Standard Operating Procedures (SOPs). Ensure secure storage of documentation and data in accordance with IOM principles and guidelines while guaranteeing limited access to physical files. Process exit permits in close coordination with supervisors and other IOM colleagues and relevant authorities. Ensure the issuance and timely dispatch of travel documents with Operations colleagues, from booking notifications to logistical assistance with exit processes closely coordinated. Prepare all travel-ready documentation for transfer to Field Support colleagues in collaboration and coordination with supervisors while ensuring the travel bag has all necessary documentation to depart the country. Prepare reports as requested on the receipt of documentation to time of service delivery; inform supervisors on possible issues which need attention and suggest corrective actions. Report any problems encountered like denials of exit permits, reasons for such denials and possible solutions. Assist in preparing regular data mining reports in order to ensure that MiMOSA is up-to-date, accurate and maintains the integrity of relevant Movement Operations projects. Provide regular feedback on work being accomplished to the Movement Operations Officer and keep supervisors immediately informed of any issues that arise. Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases, as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert Movement Operations Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Completed secondary high school education required and five years of relevant working experience; three years of working experience with a bachelor s degree. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Five years of relevant working experience.</li><li>Three years of working experience with a Bachelor s degree.</li><li>Prior Movement Operations or transportation experience is a strong advantage.</li><li>Strong computer skills - Word, Excel and Internet.</li><li>Past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage.</li><li>Fluency in English and French is required.</li><li>Working knowledge of Arabic is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li>Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li>Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This is an expedited recruitment process, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Under the overall supervision of the Chief of Mission (CoM) or Head of Office (HoO) and direct supervision of the Resources Management Officer (RMO), and in close collaboration with the Regional Office for Middle East and North Africa (MENA) in Egypt, and in coordination with the Supply Chain Division at Headquarters (HQ), the Supply Chain Officer will be responsible and accountable for supply chain activities, guided by Supply Chain Management (SCM) objectives to deliver quality goods/services to the beneficiaries at optimal price and in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><p>Education Master s degree in Business Administration, Supply Chain Management, Logistics, Procurement, or a related field from an accredited academic institution with two years of relevant professional experience; or, University degree in the above fields with four years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in managing diverse procurement and logistics operations; and, Demonstrated experience in training and supervising teams of co-workers, managing vendors and suppliers.</p><p>Skills Extensive knowledge of IOM/UN internal procurement and financial rules, as well as IOM's system and processes as they apply to procurement and logistics; and, Excellent level of computer literacy and good knowledge of Oracle is an advantage.</p><p>Languages For this position, fluency in English and French are required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, Russian, and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><h2>Notes</h2><p>This vacancy is only open to current and former IOM staff members who were separated in the last 12 months due to the structural adjustment process. Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children. IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times. IOM does not charge any fees at any stage of the recruitment process whether for application, interview, processing, training, or otherwise and does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>Under the general guidance and supervision of the Contracts Manager and within the limits of established company policies and procedures, the Contractrs Administrator&nbsp;assists the Contracts Manager in all Contracts Administration issues including creating, preparing and issuing of various Consultancy, Service, Supply and Subcontract Agreements.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Provides commercial, financial and contractual support on construction contracts.</p><br> <p>Determines proposal concept by identifying and clarifying opportunities and needs.</p><br> <p>Studies requests for proposal (RFPs) and attends strategy meetings.</p><br> <p>Undertakes Contracts and Commercial specific roles.</p><br> <p>Assists the Contracts Manager in the preparation and issuance of Consultancy, Service, Supply and Subcontract Agreements.</p><br> <p>Assists the Contracts Manager in the preparation, issuance and approval of Consultancy, Service, Supply and Subcontract Agreements.</p><br> <p>Full administration, review, registering of all Consultants, Service Providers, Suppliers and Subcontractors Advance Payment Guarantees, Performance Bond, Retention Bond ( as applicable) and the required Insurances.</p><br> <p>Verification of the authenticity and correctness of the submitted Cheques and Bank Guarantees as per the provided / standard Contract specimen.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Assists the Contracts Manager in all related administrative/ contractual issues/ concerns.</p><br> <p>Ensures that records are kept in a systematic manner to enable easy tracking and documentation.</p><br> <p>Prepares and maintains contract and supplies agreements for Contract Manager’s approval.</p><br> <p>Gathers proposal information by identifying sources of information related to the proposal.</p><br> <p>Develops proposal by assembling information including project nature, objectives, outcomes, deliverables and implementation.</p><br> <p>Prepares presentation by evaluating text, graphics, and printing all the required material.</p><br> <p>Maintains quality results by using templates and proposal-writing standards including readability and consistency.</p><br> <p>Obtains approvals by reviewing proposal with key providers and project managers.</p><br> <p>Improves proposal-writing results by evaluating and re-designing processes, approach, coordination, and implementing changes.</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• Knowledge of Negotiating terms, conditions and pricing.Strong Commercial and Contracts understanding.Excellent awareness of terms and conditions related to SCA documents, bonds and insurances.Knowledge of the potential risks that contract changes may pose to the organization.Knowledge of material pricing needed for the contracts in local and outside markets.Knowledge of manpower cost.</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>7 years Total</p><br> <p>2 years GCC</p><br> <br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Agility<br>Contract Administration L3<br>AI Fluency<br>Payments - Subcontracts and Main Contracts L3<br>Subcontract Agreement L3<br>Variations and claims L3<br>Subcontracting L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Engineering or Contract Management<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Career Category</b> Sales &amp; Marketing Operations <b>Job Description</b> <p> <b> <u>Accountabilities </u> </b> Reporting to the District Sales Manager</p> <ul> <li>Maximizes sales of Amgen s products in territory</li> <li>Achieves sales targets</li> <li>Delivers key messages</li> <li>Collaborates with manager to implement agreed POA in line with marketing strategy</li> <li>Identifies and establishes high quality customer relationships and internal collaboration</li> <li>Knows in-depth knowledge of the product(s), market , stakeholders and competitors</li> <li>Works within agreed budgets</li> <li>Lives the Amgen Values</li> </ul> <p> </p> <p> </p> <p> <b> <u>Responsibilities</u> </b> </p> <ul> <li> <b>Collaborates with manager </b>to develop and implement territory POA and key account plans . Achieve POA</li> <li>Evaluates progress vs. plan monthly and agrees to course corrections <b>with manager</b> </li> <li> <b>Contributes to </b>Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities</li> <li> <b>Engage</b>s with peers and District Manager to learn best practices</li> <li> <b>Demonstrates an understanding </b>of industry and healthcare trends, of how retail practices, clinics and hospitals operate.</li> <li>Identify and gather competitive information</li> <li> <b>Follows through </b>on customer commitments and requests in a timely fashion</li> <li>Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date</li> <li> <b>Demonstrates an understanding</b> of Amgen Performance 4 selling platform to satisfy customer and Amgen needs</li> <li> <b>Operates</b> within the agreed expense budget aligned with POA priorities</li> <li> <b>Seeks advise </b>and assistance to organize activities</li> <li>Continuously develops and improves product knowledge, communication and selling skills through self-learning and <b>active participation</b> in agreed training programs. <b>Drives own development</b> </li> </ul> <p> </p> <p> <b> <u>Qualifications</u> </b> </p> <p> </p> <p> <b>Minimum Requirements</b> </p> <ul> <li>Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job</li> <li>Basic knowledge of and experience in a hospital environment (not for specialist Sales Reps)</li> <li>Some experience with computer systems (CRM databases and MS Office)</li> <li>Fluency in local language, both in oral and written communication</li> <li>Relevant local legal qualification</li> </ul> <p> <b>Preferred Requirements</b> </p> <ul> <li>Bachelor s degree in life science or (bio) medical sciences</li> <li>Knowledge of Customer Relation Management principles</li> <li>Exposure to interactions with various disciplines and organizational levels</li> <li>Exposure to project management principles</li> </ul> <p> <b>Required Training</b> </p> <ul> <li>Product and market/PMC</li> <li>Amgen Performance 4 selling course</li> <li>Traineeship in therapeutic area</li> <li>Amgen IT applications and CRM system</li> <li>Amgen Values, culture, policies and business processes</li> <li>Presentation skills</li> <li>POA/key account planning</li> <li>Amgen Sales On-boarding program</li> </ul> <p> </p> <p> <b> <u>Competencies</u> </b> </p> <p> <b>Core Knowledge</b> </p> <ul> <li>Demonstrates an understanding of the sales cycles, hospital environment &amp; industry environment and applies this knowledge in day to day practice. Knows Amgen/competitor products and services.</li> </ul> <p> <b>Problem-Solving </b> </p> <ul> <li>Breaks issues down into major components that reflect basis understanding of the relevant issues.</li> </ul> <p> <b>Goal Setting &amp; Tracking</b> </p> <ul> <li>Holds self accountable for achieving established goals.</li> </ul> <p> <b>Tailored messages &amp; Influencing skills</b> </p> <ul> <li>Interactions with others (customers, peer, manager, etc.) is open, honest and cooperative.</li> </ul> <p> <b>Compelling Messages</b> </p> <ul> <li>Able to deliver the selling message in a clear and assertive way .</li> <li>Appropriately uses Amgen s Marketing and Sales tools to support the sales process.</li> </ul> <p> <b>Call Planning and Execution</b> </p> <ul> <li>Develops pre-call plans and uses plans in customer interactions</li> <li>Demonstrates basic time management skills in terms of prioritizing activities and completing work in a timely manner; meets deadlines.</li> </ul> <p> <b>Rigorous Planning &amp; Execution</b> </p> <ul> <li>Able to seek out information, both on specific issues and on a more general, or territory level, and to use this information to analyse, identify implications and set priorities</li> </ul> <p> </p> <p> </p> <p> </p>.</div></section>

<p>The National Sales Manager is directly responsible for the following results: Achieving national sales objectives in accordance with the approved plan. Ensuring the effectiveness of the national commercial strategy and its deployment in the different regions. Improving the performance of sales teams (national, regional and wilaya) as well as their productivity. Developing new markets and expanding activities in the Algerian territory. Ensuring continuity of relationships with major clients and retention of major contracts. Guaranteeing the quality of commercial reports and analyses transmitted to General Management. Improving the key performance indicators (KPIs) of the sales department. Ensuring follow-up of the execution of commercial markets and contracts and ensuring compliance with commitments. Guaranteeing the updating of the customer database and the organization of commercial information.</p><p>The position is not responsible for: Making definitive financial decisions outside of the powers granted. Approving the general policies of the company without the agreement of General Management.</p><p>Performance Indicators (KPIs)</p><ul><li>Rate of achievement of national sales objectives.</li><li>Evolution of turnover and market share.</li><li>Number of new markets / wilayas covered.</li><li>Number of major contracts concluded and retention rate of strategic clients.</li><li>Performance of sales teams according to individual and collective objectives.</li><li>Quality and accuracy of periodic and analytical reports.</li></ul><p>Key Responsibilities</p><ul><li>Developing and implementing strategies to develop activities and strengthen presence in new markets.</li><li>Defining precise and measurable sales objectives and developing key performance indicators (KPIs) to evaluate results.</li><li><br></li></ul><p><b>Qualifications</b></p><ul><li>Education: Bachelor's or Master's degree in commerce, marketing, business management, or a related specialization.</li><li>Experience: At least two years of experience in sales management or steering.</li><li>Languages: Arabic and French; English is an additional asset.</li><li>Knowledge: Sales strategies, team management, CRM, market analysis, KPIs, Microsoft Office.</li></ul><p>Skills</p><ul><li>Technical Skills: Negotiation and management of major contracts. Strategic thinking and commercial decision-making. Excellent knowledge of markets and commercial partnerships. Analytical skills and management of key performance indicators (KPIs). Supervision and coaching skills for sales teams. Excellent written and oral communication skills.</li><li>Behavioral Skills: Good listening ability. Good presentation and professionalism. Flexibility in relationships. Self-confidence. Initiative. Ability to build strong relationships.</li></ul><p>RACI Matrix</p><ul><li>Steering of national commercial strategy and achievement of objectives: R: National Sales Manager, A: General Manager, C: Regional Sales Manager, Marketing Manager, Sales Manager, Sales Supervisor, Finance Manager, I: Management</li></ul><p>If you match this profile, please send your CV by clicking on the 'apply' tab.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's or Master's degree in commerce, marketing, business management, or a related specialization.</p><p>Experience: At least two years of experience in sales management or steering.</p><p>Languages: Arabic and French; English is an additional asset.</p><p>Knowledge: Sales strategies, team management, CRM, market analysis, KPIs, Microsoft Office.</p><p>Skills</p><ul><li>Technical Skills: Negotiation and management of major contracts. Strategic thinking and commercial decision-making. Excellent knowledge of markets and commercial partnerships. Analytical skills and management of key performance indicators (KPIs). Supervision and coaching skills for sales teams. Excellent written and oral communication skills.</li><li>Behavioral Skills: Good listening ability. Good presentation and professionalism. Flexibility in relationships. Self-confidence. Initiative. Ability to build strong relationships.</li></ul>

<p>The position is directly responsible for: The development and execution of short and long-term marketing plans. The design and management of multi-channel marketing campaigns. Monitoring and improving digital content to increase engagement and reach. Market and competitor analysis and proposing strategic recommendations. Coordination with quality/production to ensure compliance of printed information with standards. Preparation of periodic reports on performance and customer satisfaction.</p><p>The position is not responsible for: Making commercial decisions (pricing/discounts) without management approval. Final validation of strategic brand-related changes without consulting the direct manager.</p><p>Performance Indicators (KPIs) Customer satisfaction rate. Number of new customers. Social media engagement rate. Campaign success rate (reach/engagement/conversion). Regularity and accuracy of reports.</p><p>Key Responsibilities Planning and Execution: Develop short and long-term marketing plans in line with company objectives. Identify target categories and develop methods to reach them. Develop multi-channel marketing strategies (digital/traditional/public relations). Organize and execute marketing campaigns on multiple platforms. Regularly update social media content to ensure continuous engagement. Design and create marketing materials (videos, images, texts) in line with the strategy. Prepare and update packaging and label design files according to product changes or requirements. Verify the accuracy of written information on the label before printing. Design carton models (Box/Carton) in terms of shape, dimensions, colors, and printing. Plan and execute online advertising campaigns (Google/Facebook/Instagram).</p><p>Analysis and Monitoring: Monitor and analyze campaign effectiveness and ensure achievement of defined objectives. Continuously improve campaigns based on data and analysis. Monitor and analyze the market to identify new trends and customer needs. Collect information on competitors and analyze their marketing strategies. Provide strategic recommendations to strengthen competitive advantage. Analyze customer behavior and propose personalized experiences. Collect and analyze customer feedback through surveys or reviews.</p><p>Coordination: Collaborate with the customer service team to improve customer experience and resolve issues. Coordinate with creative and production teams to ensure campaign execution. Coordinate with quality/production to ensure compliance of printed information with standards. Coordinate with sales teams to understand market and customer needs.</p><p>Report Preparation: Prepare periodic reports on campaign performance and the results of marketing activities. Prepare periodic reports on customer satisfaction with proposed solutions to encountered issues.</p><p>Governance &amp; Authority The position has the following prerogatives: Propose and implement marketing campaigns within the framework of the approved plan. Manage digital content and schedule publications. Propose improvements regarding packaging and label design. Request necessary information from relevant departments to support marketing activities.</p><p>The position does not have the following prerogatives: Approve major strategic changes without the agreement of the direct manager. Finalize printed information without verification and coordination with quality/production. Make financial or commercial decisions (discounts/prices).</p><p>Working Interfaces Internal: National Sales Manager Regional Sales Manager Sales Supervisor Quality and Control Development Quality/Production Designers and Content Creators External: Customers General Public Authority Limits Execute marketing activities in accordance with the approved plan. Propose improvements and recommendations. Without final commercial or financial decision-making power.</p><p>Performance Evaluation Logic Improvement of digital engagement and acquisition of new customers. Campaign success and increased customer satisfaction. Quality of content, regularity of publications, and continuous improvement. Accuracy of reports and adherence to established plans.</p><p>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</p><p>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</p><p>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</li><li>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</li><li>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The HSE Coordinator supports the HSE Manager, Project Directors / Project Manager in coordination within projects to implement the integrated management system and local legal regulations. The role coordinates, implements, evaluates and analyzes HSE activities at the site to ensure HSE Target and objectives are measured and achieved.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Monitor, maintain and reports on contractor safety and compliance requirements.</p><br> <p>Coordinate all compliance requirements to the Project Health and Safety Management Plan (PHSP) andProject HSE Management Programme.</p><br> <p>Advise the Project Manager and Supervisory Staff with regards to accident prevention and improvement related to work methods.</p><br> <p>Monitor staff to evaluate if health and safety laws are being followed.</p><br> <p>Assess equipment and machinery to gauge if they are in safe, working order.</p><br> <p>Investigate on-site accidents.</p><br> <p>Create plans to improve health and safety in the workplace.</p><br> <p>Educate staff on health and safety protocols.</p><br> <p>Assist the Sr. QHSE Manager to collate and analyze the business units’ monthly QHSE report and issue the QHSE KPI performance monitoring report.</p><br> <p>Participate in Cluster QHSE Inspection and audit.</p><br> <p>Assist the Sr. QHSE Manager in the coordination of corrective actions in response to audits and inspections.</p><br> <p>Maintain internal and external relations for the effective and efficient achievement of QHSE goals.</p><br> <p>Coordinate with the business unit in identifying the trainings needs, assist in developing the training program and ensure the effectiveness of the trainings provided.</p><br> <p>Assist the Sr. QHSE Manager in developing the QHSE Management System and document control.</p><br> <p>Develop, prepare, and maintain of logs and registers required by QHSE Department.</p><br> <p>Ensure Cluster QHSE policies, procedures, processes, and work instructions are distributed to all business units.</p><br> <p>Document the minutes of meetings and highlights of QHSE Management System.</p><br> <p>Report to management on QHSE system performance and where improvements are needed.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of health, safety, and environmental regulations and standards to ensure compliance in the workplace.</p><br> <p>Ability to conduct risk assessments, identify hazards, and implement controls to minimize workplace incidents and accidents.</p><br> <p>Proficiency in investigating accidents and incidents, identifying root causes, and implementing corrective actions to prevent recurrence.</p><br> <p>Experience in developing and delivering HSE training programs to employees to raise awareness and promote safe work practices.</p><br> <p>Strong communication skills to effectively communicate HSE policies, procedures, and requirements to employees and stakeholders, fostering a culture of safety and compliance. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Safety Procedures and Compliance L2<br>Safety Inspections L2<br>Environmental Compliance L2<br>Safety Management L2<br>Safety Audits L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br>Profesional degree in NEBOSH or Level 6 Diploma in OHS<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The HSE Coordinator supports the HSE Manager, Project Directors / Project Manager in coordination within projects to implement the integrated management system and local legal regulations. The role coordinates, implements, evaluates and analyzes HSE activities at the site to ensure HSE Target and objectives are measured and achieved.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Monitor, maintain and reports on contractor safety and compliance requirements.</p><br> <p>Coordinate all compliance requirements to the Project Health and Safety Management Plan (PHSP) andProject HSE Management Programme.</p><br> <p>Advise the Project Manager and Supervisory Staff with regards to accident prevention and improvement related to work methods.</p><br> <p>Monitor staff to evaluate if health and safety laws are being followed.</p><br> <p>Assess equipment and machinery to gauge if they are in safe, working order.</p><br> <p>Investigate on-site accidents.</p><br> <p>Create plans to improve health and safety in the workplace.</p><br> <p>Educate staff on health and safety protocols.</p><br> <p>Assist the Sr. QHSE Manager to collate and analyze the business units’ monthly QHSE report and issue the QHSE KPI performance monitoring report.</p><br> <p>Participate in Cluster QHSE Inspection and audit.</p><br> <p>Assist the Sr. QHSE Manager in the coordination of corrective actions in response to audits and inspections.</p><br> <p>Maintain internal and external relations for the effective and efficient achievement of QHSE goals.</p><br> <p>Coordinate with the business unit in identifying the trainings needs, assist in developing the training program and ensure the effectiveness of the trainings provided.</p><br> <p>Assist the Sr. QHSE Manager in developing the QHSE Management System and document control.</p><br> <p>Develop, prepare, and maintain of logs and registers required by QHSE Department.</p><br> <p>Ensure Cluster QHSE policies, procedures, processes, and work instructions are distributed to all business units.</p><br> <p>Document the minutes of meetings and highlights of QHSE Management System.</p><br> <p>Report to management on QHSE system performance and where improvements are needed.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of health, safety, and environmental regulations and standards to ensure compliance in the workplace.</p><br> <p>Ability to conduct risk assessments, identify hazards, and implement controls to minimize workplace incidents and accidents.</p><br> <p>Proficiency in investigating accidents and incidents, identifying root causes, and implementing corrective actions to prevent recurrence.</p><br> <p>Experience in developing and delivering HSE training programs to employees to raise awareness and promote safe work practices.</p><br> <p>Strong communication skills to effectively communicate HSE policies, procedures, and requirements to employees and stakeholders, fostering a culture of safety and compliance. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Safety Procedures and Compliance L2<br>Safety Inspections L2<br>Environmental Compliance L2<br>Safety Management L2<br>Safety Audits L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br>Profesional degree in NEBOSH or Level 6 Diploma in OHS<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The HSE Coordinator supports the HSE Manager, Project Directors / Project Manager in coordination within projects to implement the integrated management system and local legal regulations. The role coordinates, implements, evaluates and analyzes HSE activities at the site to ensure HSE Target and objectives are measured and achieved.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Monitor, maintain and reports on contractor safety and compliance requirements.</p><br> <p>Coordinate all compliance requirements to the Project Health and Safety Management Plan (PHSP) andProject HSE Management Programme.</p><br> <p>Advise the Project Manager and Supervisory Staff with regards to accident prevention and improvement related to work methods.</p><br> <p>Monitor staff to evaluate if health and safety laws are being followed.</p><br> <p>Assess equipment and machinery to gauge if they are in safe, working order.</p><br> <p>Investigate on-site accidents.</p><br> <p>Create plans to improve health and safety in the workplace.</p><br> <p>Educate staff on health and safety protocols.</p><br> <p>Assist the Sr. QHSE Manager to collate and analyze the business units’ monthly QHSE report and issue the QHSE KPI performance monitoring report.</p><br> <p>Participate in Cluster QHSE Inspection and audit.</p><br> <p>Assist the Sr. QHSE Manager in the coordination of corrective actions in response to audits and inspections.</p><br> <p>Maintain internal and external relations for the effective and efficient achievement of QHSE goals.</p><br> <p>Coordinate with the business unit in identifying the trainings needs, assist in developing the training program and ensure the effectiveness of the trainings provided.</p><br> <p>Assist the Sr. QHSE Manager in developing the QHSE Management System and document control.</p><br> <p>Develop, prepare, and maintain of logs and registers required by QHSE Department.</p><br> <p>Ensure Cluster QHSE policies, procedures, processes, and work instructions are distributed to all business units.</p><br> <p>Document the minutes of meetings and highlights of QHSE Management System.</p><br> <p>Report to management on QHSE system performance and where improvements are needed.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of health, safety, and environmental regulations and standards to ensure compliance in the workplace.</p><br> <p>Ability to conduct risk assessments, identify hazards, and implement controls to minimize workplace incidents and accidents.</p><br> <p>Proficiency in investigating accidents and incidents, identifying root causes, and implementing corrective actions to prevent recurrence.</p><br> <p>Experience in developing and delivering HSE training programs to employees to raise awareness and promote safe work practices.</p><br> <p>Strong communication skills to effectively communicate HSE policies, procedures, and requirements to employees and stakeholders, fostering a culture of safety and compliance. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Safety Procedures and Compliance L2<br>Safety Inspections L2<br>Environmental Compliance L2<br>Safety Management L2<br>Safety Audits L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br>Profesional degree in NEBOSH or Level 6 Diploma in OHS<br><br><br><br> </div>