Front End Developer Jobs in Algeria

<p>Accueillir et conseiller les clients. Pr senter les produits et services de l'entreprise. Prospecter et d velopper le portefeuille clients. Pr parer les offres et suivre les demandes commerciales. Assurer le suivi des clients jusqu la finalisation de la vente. Effectuer des d placements professionnels si n cessaire.</p><p><strong>Desired Candidate Profile</strong></p><p>Exp rience dans un poste similaire. Dynamisme, autonomie et organisation. Permis de conduire et v hicule personnel exig s.</p>

<p><font dir="auto"><font dir="auto">He/She must ensure impeccable reception and service to clients from arrival to departure, supervise all reception operations, and lead the implementation of the Front Office department as part of the pre-opening of the hotel.</font></font></p> <p><strong><font dir="auto"><font dir="auto"><br></font></font></strong></p><p> <strong><font dir="auto"><font dir="auto">Main Missions:</font></font></strong> </p> <ul> <li><font dir="auto"><font dir="auto">Participate in the recruitment and training of reception, concierge and switchboard teams.</font></font></li> <li><font dir="auto"><font dir="auto">Implement Front Office SOPs (check-in/check-out, complaints management, Sofitel loyalty program).</font></font></li> <li><font dir="auto"><font dir="auto">Prepare the emergency and security procedures applicable to the reception.</font></font></li> <li><font dir="auto"><font dir="auto">Supervise customer reception, check-in and check-out operations.</font></font></li> <li><font dir="auto"><font dir="auto">To guarantee a personalized service in accordance with Sofitel standards.</font></font></li> <li><font dir="auto"><font dir="auto">Manage customer complaints and ensure follow-up until a complete resolution.</font></font></li> <li><font dir="auto"><font dir="auto">Optimize occupancy rates in coordination with Reservations and Revenue Management.</font></font></li> <li><font dir="auto"><font dir="auto">develop team schedules and guarantee 24/7 coverage.</font></font></li> <li><font dir="auto"><font dir="auto">Monitor performance indicators (customer satisfaction, upselling, waiting times).</font></font></li> <li><font dir="auto"><font dir="auto">To supervise and evaluate the reception teams.</font></font></li> <li><font dir="auto"><font dir="auto">Managing the cash register, invoicing and internal control procedures.</font></font></li> </ul><p><strong>Desired Candidate Profile</strong></p><p><strong><font dir="auto"><font dir="auto">Desired Profile:</font></font></strong> </p> <ul> <li><font dir="auto"><font dir="auto">Diploma in hospitality, tourism or hotel management or equivalent.</font></font></li> <li><font dir="auto"><font dir="auto">Proven experience (minimum 5 years) in Front Office, ideally in a luxury hotel.</font></font></li> <li><font dir="auto"><font dir="auto">Experience in pre-opening hotels highly valued.</font></font></li> <li><font dir="auto"><font dir="auto">My mastery of French and Arabic; fluent English essential.</font></font></li> <li><font dir="auto"><font dir="auto">Mastery of PMS systems (Opera), booking and invoicing tools.</font></font></li> <li><font dir="auto"><font dir="auto">Knowledge of luxury service standards and hotel security procedures.</font></font></li> <li><font dir="auto"><font dir="auto">Excellent interpersonal skills, leadership, diplomacy and composure.</font></font></li> <li><font dir="auto"><font dir="auto">R activity and ability to work under pressure, particularly in the context of a hotel opening.</font></font></li></ul>