Customer Service Jobs in Algeria in Algeria 2026

1 to 5 years Naukri Gulf

Customer Service Representative

On-site - Algeria - Alger 27 July 2026

Customer Service

Provide exceptional service to our customers. Respond to their needs and resolve their problems. Competent in customer support, communication, and problem-solving. Experience in a similar role. If you match this profile, please send your CV by clicking the apply tab.Desired Candidate ProfileCompetent in customer support, communication, and problem-solving. Experience in a similar role.

0 to 0 years Naukri Gulf

Customer Service Representative

On-site - Algeria - Alger 10 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><ul> <li>Customer Service Representative</li><li> </li><li> The Administrative Functions Officer has the following responsibilities: </li> <ul> <li>Perform routine banking operations in compliance with applicable procedures and regulations. </li> <li>Guaranteeing the quality of services provided and compliance with processing deadlines </li> <li>Respect the first-level controls to be carried out </li> </ul> <li> The Administrative Functions Officer has the following responsibilities: </li> <ul> <li>Perform routine banking operations in compliance with applicable procedures and regulations. </li> <li>Guaranteeing the quality of services provided and compliance with processing deadlines </li> <li>Respect the first-level controls to be carried out</li> </ul> <li> Perform routine banking operations in accordance with applicable procedures </li> <ul> <li>He carries out the various stages of administrative and/or accounting processing of operations. </li> <li>He verifies the administrative regularity of the operations before they are entered into the tool, and intervenes if necessary with the sales representatives or directly with the client to complete any missing information. </li> <li>He receives commissions and fees related to the transactions. </li> <li>He ensures the smooth completion of operations and alerts his superiors in case of problems. </li> </ul> <li> In this case, he proceeds with accounting and extra-accounting adjustments. </li> <ul> <li>He performs the first-level controls that fall within his remit as part of managing accounting and administrative risks. </li> </ul> <li> Guaranteeing the quality of services provided and compliance with processing deadlines </li> <ul> <li>He ensures that operations are handled under the best conditions of time, quality, and safety. </li> <li>He performs the operations assigned to him in accordance with the defined procedures, and follows the processing methods outlined in his entity's operating guides. </li> <li>He handles anomalies within his scope, ensures their correction, and investigates the possible causes of errors. </li> <li>He alerts his supervisor when administrative, tax, or legal anomalies are identified. </li> <li>For certain sectors, it provides commercial support by alerting sales representatives to significant variations in transaction volumes.</li> </ul> </ul> <ul> <li> Professional and/or technical skills: </li> <ul> <li>Understanding the procedures related to the operations </li> <li>Knowing how to assess risks </li> <li>Knowing the safety rules for processing operations </li> <li>Understanding operations management tools </li> </ul> <li> Behavioral and/or managerial skills: </li> <ul> <li>He asserted </li> <li>Capacity to manage risks </li> <li>Capacity to act with integrity and grit</li></ul></ul></div></section>

0 to 0 years Naukri Gulf

Customer Service Advisor

On-site - Algeria - Alger 9 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Participate in developing customer satisfaction while respecting the interests of both the bank and the customer. Perform basic banking operations for customers who most often come in spontaneously. Ensure the branch is well-maintained. MAIN ACTIVITIES: Greet and inform customers and prospects entering the branch and help improve their waiting experience. Identify the needs of those they interact with and propose suitable solutions, detect contact opportunities, direct them to an appropriate sales representative, and schedule appointments. Handle complaints. Promote the bank's remote distribution channels (Internet, Interactive Voice Response, Self-Service Banking, etc.), notably by demonstrating ATMs. Participate in developing customer satisfaction while respecting the interests of both the bank and the customer. He applies BNP Paribas customer service rules and procedures daily, both in person at the branch and remotely via telephone and email. He performs routine banking operations (such as order taking or product subscriptions). He contributes to achieving the branch's objectives by selling products and services relevant to his role. He ensures the branch is well-maintained. He identifies potential areas for improvement and participates in finding appropriate solutions, including regularly checking the proper functioning of ATMs. He manages communication materials related to promotional activities and the communication plan: he places orders, maintains and updates materials (posters, leaflets, and promotional displays) within the branch. After checking, he returns the cards held by the machines and replenishes them with consumables. He accompanies customers to the safes. He contributes to activities related to the day-to-day management of the machines and/or the management of the agency's assets.</div></section><section>Desired Candidate ProfileProfessional and/or technical skills: The agency's organizational chart and each person's role. The organization and services offered by BNP Paribas agency format. The guidelines of the sales action plan. The operation of ATMs, basic products, and services offered by the multi-channel bank. Processing procedures (e.g., payment methods). Behavioral and/or managerial skills: Organizational skills, active listening, customer focus, ability to collaborate/teamwork, adaptability</section>

0 to 0 years Naukri Gulf

Customer Service Officer

On-site - Algeria - Alger 8 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Ex cuter des op rations bancaires courantes en respectant les proc dures et la r glementation en vigueur . Garantir la qualit des prestations fournies et le respect des d lais de traitement . Respecter les contr les de 1er niveau r aliser Activit s principales : Ex cuter des op rations bancaires courantes en respectant les proc dures en vigueur : Il r alise les diff rentes tapes du traitement administratif et/ou comptable des op rations . Il v rifie la r gularit administrative des op rations avant leur saisie dans l'outil, et intervient si n cessaire aupr s des commerciaux ou directement aupr s du client pour compl ter les l ments manquants . Il per oit les commissions et les frais li s aux op rations . Il veille la bonne fin des op rations et alerte sa hi rarchie en cas de probl me . Le cas ch ant, il proc de aux ajustements comptables et extra comptables . Il r alise les contr les de 1er niveau qui lui incombent dans le cadre de la ma trise des risques comptables et administratifs . Garantir la qualit des prestations fournies et le respect des d lais de traitement : Il veille traiter les op rations dans les meilleures conditions de d lai, de qualit et de s curit . Il ex cute les op rations qui lui sont confi es conform ment aux proc dures d finies, et suit les modalit s de traitement pr vues dans les guides op ratoires de son entit . Il traite les anomalies qui rel vent de son p rim tre, s'assure de leur r gularisation et recherche les causes d'erreurs possibles . Il alerte son responsable lorsque des anomalies administratives, fiscales ou juridiques sont identifi es . Pour certaines fili res, il apporte son appui commercial en alertant les commerciaux sur les variations significatives dans les volumes d'op rations Comp tences m tier et/ou techniques : Conna tre les proc dures li es aux op rations . Savoir appr cier les risques . Conna tre les r gles de s curit pour le traitement des op rations . Conna tre les outils de gestion des op rations . Comp tences comportementales et/ou manag riales : Assertivit . Capacit g rer les risques . Capacit agir avec Int grit Capacit d'organisation . Rigueur . Etre orient client . Capacit partager/transmettre des connaissances .</div></section>

0 to 0 years Bayt

Customer Service and Sales Consultant

On-site - Algeria 30 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Title Customer Service and Sales Assistant Role Information  Pay Band  Location  Duration  Reports to: Hourly Paid Algiers, Algeria 1 year (renewable) Customer Services and Sales Manager Algeria   Role purpose To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives   About us The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989. Geopolitical/SBU/Function overview: Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council. British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables. Main opportunities/challenges for this role: The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy. Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience. Main Accountabilities: New & existing customer enquiries <ul><li>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </li><li>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</li><li>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.  CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </li><li>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</li><li>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</li><li>To accept and process refunds and transfer requests from existing customers according to the policy</li></ul> Sales <ul><li>To meet or exceed sales targets (new and existing students) and KPIs </li><li>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</li><li>To register Exams candidates online in a professional and friendly manner </li><li>To cross sell relevant British Council services and products where appropriate</li><li>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</li><li>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</li></ul> Registration & Financial Compliance: In line with the regional cash handling policy Customer Services Advisor is required to: <ul><li>Collect income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </li><li>Ensure that all income collected is reconciled and posted accurately in system</li><li>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</li></ul> Product and offer knowledge <ul><li>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.  </li><li>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</li></ul> Systems and record keeping <ul><li>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</li><li>To maintain and update all databases and statistics and reports in a timely and accurate manner.</li></ul> Other support duties <ul><li>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</li></ul><ul><li>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</li></ul><ul><li>Provide verification services for UK certificates</li><li>Conduct telephone-based surveys or gather other customer data</li></ul>Regularly observe Teaching Centre classes and/or visit Exams venues Other Responsibilities and main duties As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.   You may also be required to perform other duties as directed by Line Manager. Key Relationships: Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. Internal Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional & Global Customer Services and Sales Teams External Students, Candidates, Partners, Corporate Clients and other customers Role Requirements: Threshold requirements: Assessment stage Passport requirements/ Right to work in country Post holder must be eligible to work in Algeria Shortlisting Direct contact or managing staff working with children? Yes. Some British Council customers may be under 18 years so appropriate police check required N/A Notes Appropriate police check mandatory Three satisfactory references required Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required Person Specification: Language requirements Minimum / essential Desirable Assessment Stage <ul><li>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</li></ul>N/A Shortlisting and interview Qualifications Minimum / essential Desirable Assessment Stage <ul><li>High School Certificate</li></ul><ul><li>University degree</li></ul>Shortlisting Role Specific Knowledge & Experience Minimum / essential Desirable Assessment Stage <ul><li>Experience in a customer service and sales role </li></ul><ul><li>Tele-sales experience</li><li>Education sector experience</li><li>Knowledge of CRM</li></ul>Shortlisting Role Specific Skills (if any) Assessment Stage <ul><li>Good communication skills and proven ability to build rapport with customers</li></ul>Shortlisting AND Interview British Council Behaviours Assessment Stage Connecting with others (essential): Making regular opportunities to understand others better Creating shared purpose (essential) Communicating an engaging picture of how we can work together Making it happen (essential): Delivering clear results for the British Council Working together (essential): Establishing a genuinely common goal with others Being accountable (essential): Delivering my best work in order to meet my commitments Shaping the future (essential): Looking for ways in which we can do things better Interview Performance management British Council Core Skills Assessment Stage Communicating & Influencing (Level 1) Communicates clearly & effectively: Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. Analysing data and problems (Level 1) Is systematic: Breaks down problems into a list of tasks to be done and decides on appropriate action. Using technology (Level 1) Operates as a basic user of information systems, digital and office technology: Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes. Planning & Organizing (Level 1) Is methodical: Able to plan own work over short timescales for routine or familiar tasks and processes. Interview Prepared by: Date: Priya Varma,Regional Customer Management and Sales Lead 13 April 2021 </div>

0 to 0 years Bayt

Customer Service Associate

Remote - Algeria 21 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Carry1st is building the dominant commerce platform for Africa and the Middle East, helping global brands unlock hard-to-reach markets by enabling local payments, boosting digital sales, and simplifying settlements across 19 core African markets. The company has developed Pay1st, a proprietary payment engine, and the Carry1st Shop, a digital marketplace for virtual goods—partnering with companies like PayPal and Chipper Cash to expand digital payments across the continent. As a Customer Service Associate for our Arabic-speaking markets, you'll be the primary point of contact for our users, ensuring their inquiries and technical issues are resolved with precision. You will act as a bridge between our customers and internal departments; escalating complex cases to the appropriate teams while collaborating with the wider CS department to refine workflows and drive operational excellence. What will it be like to work at Carry1st? Carry1st is a fast-growing, dynamic place to work. And while we are laser-focused on building the flagship consumer fintech platform in Africa, our team is fully remote and 100% global - with people in 15+ countries! At Carry1st, you will… Build awesome, industry-changing products every day Grow with a VC-backed startup Work from anywhere in the world with international teammates Own shares in the Company - enabling you to benefit from the value you create Some additional perks… Awesome equipment: Get everything you need to work effectively Remote working allowance: Put an additional $600 / year to optimise your WFH experience Learning and development: Attend courses, conferences and training events Birthday leave: Enjoy a paid day off on your special day We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Join us! Learn more about Carry1st… Andreessen Horowitz shared why they invested in Carry1st Forbes shares top payments companies that made the Fintech 50 in 2025 You will. .. Play a crucial role in resolving day-to-day customer issues and tracking of customer inquiry and complaints Assist in identifying transaction and fulfilment issues, discrepancies, and potential risks, promptly escalating them for resolution Implement tactical changes in customer service to improve customer experience Serve as the point of contact for the business, providing clear reporting on CS issues, insights, and trends. Collaborate with cross-functional teams to address related concerns What makes you a great candidate? 1-2+ years in an Arabic customer service role — ideally with an e-commerce company or a high-volume environment Detail-oriented mindset with a proactive approach to problem-solving Availability to work day or night shifts Fluent in Arabic and English Knowledge of trends and user interactions with the MENA region </div>

0 to 0 years Naukri Gulf

Customer Service Representative

On-site - Algeria - Alger 11 May 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Responsibilities:<ul><li>Respond to incoming calls and process requests with a conversion objective.</li><li>Make outgoing calls for follow-up, reminders or prospecting</li><li>Identify customer needs and propose appropriate solutions</li><li>Collaborate with internal teams to solve customer problems</li><li>Keep customer files and reports up to date</li></ul>Skills:<ul><li>Excellent oral and written communication.</li><li>Sense of listening and customer relations.</li><li>Ability to manage multiple tasks and priorities.</li><li>Mastery of office tools.</li></ul></div></section><section>Desired Candidate ProfileMain mission:<ul><li>Ensure the mission and reception of calls and manage telephone interactions</li></ul>Qualifications:<ul><li>Bac+2 minimum in communication or equivalent.</li><li>Experience in customer service or call center desired.</li></ul> </section>

0 to 0 years Naukri Gulf

Customer Advisor

On-site - Algeria - Alger 8 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Greet customers and identify their needs at the branch. Offer the company's products and services. Complete sales transactions according to procedures, memos, and operating methods. Collect payments for invoices and purchases made by customers. Perform data entry tasks on the system, file archiving, and mail processing. Participate in promotional activities and mobile sales operations.</div></section><section>Desired Candidate ProfileUniversity degree or advanced vocational diploma. Specialization: economics, management, business. If you meet this profile, please send your CV by clicking on the "Apply" tab (Algiers).</section>

0 to 0 years Bayt

F&B Service Expert

On-site - Algeria 28 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Naukri Gulf

Head of Audit Service

On-site - Algeria - Alger 2 July 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Planning Participate in the development of the annual risk-based audit plan. Identify risk areas requiring intervention. Define objectives, scope, and work programs for missions. Mission Management Assign missions to auditors. Supervise the preparation of audit programs. Ensure compliance with professional audit standards. Supervise field work. Control the quality of audit files. Audit Execution Conduct complex or sensitive missions; Evaluate: Internal control. Risk management. Regulatory compliance. Operational efficiency. Governance. Audit Reports Validate findings. Analyze the causes of dysfunctions. Formulate realistic and relevant recommendations. Draft or validate audit reports. Present conclusions to the Audit and Control Unit. Recommendation Follow-up Ensure follow-up of action plans. Verify the implementation of recommendations. Evaluate their effectiveness. Continuous Improvement Develop audit methods and tools. Update reference frameworks. Participate in the improvement of the internal control system. Propose risk prevention actions. Management Supervise and support auditors. Evaluate staff performance. Identify training needs. Develop team skills. Responsibilities The Head of Internal Audit Service is responsible for: The objectivity and independence of the work. Adherence to deadlines. Confidentiality of information gathered.</div></section><section>Desired Candidate ProfileTechnical Skills Risk mapping. Financial analysis. Investigation techniques. Risk management. Internal audit professional standards. Proficiency in office automation tools. Academic Training Master's degree (Bac +5) in Audit, Finance, Accounting, Management Control, or Business Management. Additional training in internal audit is desirable. Professional Experience 5 to 8 years of professional experience in internal audit or control. Team management experience is desirable. Linguistic Skills French: excellent written level. English: professional level desired. Personal Qualities Leadership and organizational skills. Analytical and synthetic thinking. Rigor and objectivity. Sense of ethics and confidentiality. Excellent communication skills.</section>

0 to 0 years Naukri Gulf

F&B Service Expert

On-site - Algeria - Alger 13 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> POSITION SUMMARY Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None </div> <div> </div> </div></section>

0 to 0 years Bayt

Customer Support Consultant

Remote - Algeria 25 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI. What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat. Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload). Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user. Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Customer Support Consultant

Remote - Algeria 25 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . ; </div>

0 to 0 years Bayt

Customer Support Agent

Remote - Algeria 23 July 2026

Customer Service

0 to 0 years Bayt

Customer Support Specialist

Remote - Algeria 3 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising. What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Naukri Gulf

Customer Support Specialist

On-site - Algeria - Alger 14 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</div></section><section>Desired Candidate Profile<ul><li>Excellent oral and written communication skills for both French and English languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul></section>

0 to 0 years Naukri Gulf

Customer Support Specialist

On-site - Algeria - Alger 13 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</div></section><section>Desired Candidate Profile<ul><li>Excellent oral and written communication skills for both Russian and Kazakh languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul></section>

0 to 0 years Naukri Gulf

Customer Advisor

On-site - Algeria - Alger 4 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> <div> Join a team dedicated to excellence in customer relations! </div> <div> Who are we ? </div> <div> Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment. </div> <div> Your mission as a Technical Support Customer Advisor </div> <div> As a Customer Advisor in technical support, you will play a key role in: </div> <div> <ul> <li> Call management : Handling incoming calls. </li> </ul> </div> <div> <ul> <li> Diagnosis and resolution: Diagnose the problems encountered by proposing solutions. </li> </ul> </div> <div> <ul> <li> Technical assistance: Providing technical assistance to customer inquiries. </li> </ul> </div> <div> <ul> <li> Advice and guidance : Identifying the specific needs of clients in order to offer them tailored solutions. </li> </ul> </div> <div> What we offer you </div> <div> At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: </div> <div> <ul> <li> Permanent contract: By offering you job stability thanks to a contract with no time limit </li> </ul> </div> <div> <ul> <li> An attractive salary with additional bonuses . </li> </ul> </div> <div> <ul> <li> Transport assured: Enabling you to travel to your workplace safely and without logistical constraints. </li> </ul> </div> <div> <ul> <li> Skills-based training: Allows you to develop skills and acquire new knowledge adapted to the position. </li> </ul> </div> <div> <ul> <li> A dynamic work environment : Themed events and gifts throughout the year to strengthen team spirit. </li> </ul> </div> <div> </div> <div> The profile of our Game-Changers </div> <div> We are looking for talented individuals who: </div> </div> <div> <div> <ul> <li> They are perfectly fluent in French , both written and spoken. </li> </ul> </div> <div> <ul> <li> They possess excellent communication skills , are organized, autonomous, and adopt a positive attitude. </li> </ul> </div> <div> <ul> <li> They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies.</li></ul></div></div></div></section>

0 to 0 years Naukri Gulf

Customer Advisor

On-site - Algeria - Alger 4 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> Join a team dedicated to excellence in customer relations!  </div> <div> Who are we ? </div> <div> Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment. </div> <div> Your mission as a French-speaking Customer Advisor </div> <div> As a French-speaking Customer Advisor, you will play a key role in: </div> <div> <ul> <li> Answering incoming customer calls to assist them in using products and services. </li> </ul> </div> <div> <ul> <li> Diagnose and resolve technical problems by guiding clients step by step. </li> </ul> </div> <div> <ul> <li> Ensure effective follow-up of customer requests to guarantee their satisfaction. </li> </ul> </div> <div> <ul> <li> Contacting customers to offer them deals tailored to their needs. </li> </ul> </div> <div> <ul> <li> Argue and convince by highlighting the advantages of the products and services. </li> </ul> </div> <div> <ul> <li> To ensure customer retention by offering solutions tailored to their expectations. </li> </ul> </div> <div> <ul> <li> Ensure a smooth and positive customer experience by applying internal procedures. </li> </ul> </div> <div> <ul> <li> Working collaboratively with other departments for efficient handling of requests. </li> </ul> </div> <div> <ul> <li> To respect the quality and performance objectives defined by the company.</li></ul></div></div></section>

0 to 0 years Bayt

Customer Support Consultant

Remote - Algeria 26 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as an Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Native French; Excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Dutch communication skills (at least C1 level for both spoken and written); Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 2W3 </div>

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