Cleaning supervisor Jobs in Algeria
3 Jobs Found
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/la Housekeeping Supervisor garantit au quotidien la propreté, l'entretien et la présentation irréprochable des chambres et des espaces publics, dans le strict respect des standards Sofitel et LQA (Leading Quality Assurance).</p><br><p>Il/elle encadre, forme et contrôle le travail des équipes de nettoyage et veille à la fluidité de la coordination avec les autres départements, notamment le Spa & Thalasso, spécificité de l'établissement.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Superviser et contrôler quotidiennement la propreté des chambres, suites et espaces publics selon les sections attribuées.</li><li>Effectuer des inspections régulières et rendre compte des écarts constatés au Gouvernant général.</li><li>Répartir les tâches et les sections de nettoyage entre les femmes/valets de chambre en fonction de l'occupation et des arrivées/départs prioritaires (VIP, départs tardifs, recouches - turndown).</li><li>Former, encadrer et motiver l'équipe housekeeping; assurer l'intégration des nouvelle recrues et le respect des SOP.</li><li>Veiller à la bonne utilisation et à la gestion des produits d'entretien, du linge et des équipements, dans une logique de maîtrise des coûts et de développement durable</li><li>Coordonner avec la réception la disponibilité des chambres ( statuts OPERA : Vacant/Dirty, Clean, Inspected, Out of Order/service ) et la gestion des priorités.</li><li>Signaler et suivre les interventions de maintenance nécessaires dans les chambres et zones communes.</li><li>Assurer la liaison avec le Spa & Centre de Thalassothérapie pour la gestion du linge spécifique (peignoirs, serviettes de soins, textiles techniques) et l'entretien des cabines et espaces de bien-être.</li><li>Participer aux inventaires périodiques (linge, produits d'accueil, équipements) et à la gestion des stocks de son étage/zone.</li><li>Contribuer à l'atteinte des scores qualité (audits LQA, avis clients, enquêtes de satisfaction) et proposer des actions correctives.</li><li>Gérer les objets trouvés selon la procédure de l'hôtel.</li><li>Remplacer ponctuellement la Gouvernante en son absence sur les tâches opérationnelles courantes du service.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché : </strong></p><br><p>Hôtellerie ou équivalent, idéalement complété par une formation en housekeeping management.</p><br><p>Minimum 2 à 3 ans d'expérience en housekeeping, dont une première expérience en supervision d'équipe, de préférence en hôtellerie 4-5 étoiles.</p><br><p>Maitrise de l'arabe, duFrançais courant exigé, et de l'anglais opérationnel requis</p><br><p>Connaissance d’OPERA appréciée ; maîtrise des outils bureautiques de base.</p><br><p><strong>COMPÉTENCES & QUALITÉS REQUISES</strong></p><br><ul><li>Sens aigu du détail et de la propreté, exigence constante vis-à-vis des standards de qualité.</li><li>Leadership naturel, capacité à fédérer, former et faire monter en compétence une équipe.</li><li>Organisation, rigueur et gestion efficace des priorités sous contrainte de temps.</li><li>Sens du service et diplomatie dans la gestion des relations avec les autres départements et la clientèle.</li><li>Discrétion et respect de la confidentialité.</li><li>Esprit d'initiative et réactivité face aux imprévus opérationnels.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Kitchen and Laundry Equipment Maintenance Technician is primarily responsible for ensuring the availability, proper functioning, and safety of the hotel's technical installations related to food production and refrigerated storage. They will work on kitchen equipment (cooking, preparation, washing/dishwashing), laundry/linen, and especially cold rooms (positive/negative cold, evaporators, regulation, defrosting, alarms). They will perform checks and preventive maintenance, ensure corrective maintenance and troubleshooting in compliance with maintenance plans, internal procedures, and hygiene requirements (cold chain, food safety). In case of anomalies (breakdown, temperature drift, alarm, regulation fault), they will apply safety procedures, rapid reaction, lockout/tagout if necessary, and alert the supervisor, while ensuring the traceability of interventions and equipment compliance.</p><p><strong>Main Missions:</strong></p><ul><li>Perform functional checks of kitchen equipment and associated areas (scope: professional dishwashing, production equipment, ventilation/extraction if applicable).</li><li>Ensure daily/scheduled monitoring of cold rooms and refrigerators: temperature checks, alarms, defrosting (if applicable), general unit status.</li><li>Verify and adjust refrigeration systems according to procedures: regulation, thermostats/probes, controls, valves (site-dependent), air circulation, status of evaporators and condensers.</li><li>Diagnose faults (symptoms, alarms, regulation faults, loss of cold) and propose/implement actions in accordance with authorization level.</li><li>Perform preventive maintenance: technical cleaning (area-dependent), checks, inspections, safety verifications, intervention planning.</li><li>Execute corrective maintenance: replacement of wear parts (with authorization), recommissioning, validation tests.</li><li>Participate in interventions with service providers (refrigeration, electrical, gas, automation) and provide a clear technical report.</li><li>Ensure strict adherence to the cold chain: safety measures in case of drift, immediate alert, organization of continuity if applicable according to internal procedures.</li><li>Apply food hygiene rules and internal procedures (areas, cleaning, production plan constraints).</li><li>Comply with electrical/mechanical safety rules and workplace safety (lockout/tagout if necessary, PPE, signaling).</li><li>Ensure traceability: drafting intervention reports, summaries, readings (temperatures/checks), parts/consumables tracking.</li><li>Keep preventive actions and reporting up to date.</li><li>Participate in internal audits / quality controls and preparation for verifications.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technician / BTS diploma in industrial maintenance, electrotechnics, refrigeration and air conditioning, or equivalent.</li><li>2 to 5 years of experience in maintenance of catering/institutional equipment and/or commercial refrigeration (ideally in a hotel environment).</li><li>Solid knowledge in maintenance and diagnostics (electrical, basic mechanical, regulation).</li><li>Basic knowledge or mastery of commercial refrigeration: temperature regulation, probes, evaporators/condensers, defrosting, alarms, performance notions.</li><li>Ability to intervene on kitchen/institutional equipment (production, professional dishwashing if applicable).</li><li>Proficiency with control instruments (multimeter according to authorizations, thermometers/probes, reading alarms and regulation).</li><li>Ability to read technical notices, diagrams, and simple plans.</li></ul><p></p></section>