Telesales Jobs in Algeria

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and implement innovative marketing strategies to increase brand visibility.</font></font><br></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with sales and telesales teams to optimize sales campaigns.</font></font><br></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the performance of marketing actions and propose continuous improvements.</font></font><br></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the graphic creation and design of communication materials.</font></font><br></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and produce attractive content adapted to different media (social networks, website, newsletters).</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum diploma: Baccalaureate, Licence (LMD), Bac +3 or equivalent in the fields of marketing, communication, design or sales.</font></font><br></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in content creation tools (Photoshop, Illustrator, Canva, etc.) and social media management platforms.</font></font><br></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good understanding of telesales and direct sales techniques is a plus.</font></font></li></ul></div></section>

<p>Prospect for new B2B clients by phone. Identify prospect needs and present Emploi Partner solutions. Develop and retain a client portfolio. Ensure commercial follow-ups and prospect monitoring. Achieve set commercial objectives. Update client and prospect information in the CRM. Ensure regular follow-up until sale conclusion.</p><p><strong>Desired Candidate Profile</strong></p><p>Level Bac or equivalent. 1-2 years minimum experience in services, ideally in telesales or customer relations. Mandatory B2B experience. Mastery of telephone prospecting and sales techniques. Excellent command of French, spoken and written. Excellent communication, persuasion, and negotiation skills. Dynamic, serious, organized, and results-oriented. Resident of Algiers Center and surroundings, unless a candidate is already mobile.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Greet and advise customers in-store or by phone to meet their needs. Promote and sell the company's products and services. Manage orders, track customer files, and handle complaints. Participate in the implementation of sales initiatives and customer loyalty programs. Collaborate with the sales and technical sales teams to optimize results. Provide regular activity reports to management.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">15 years of professional experience in sales, telesales, sales support, or customer service. Education level: High school diploma, Baccalaureate, or equivalent (2 years post-high school). Excellent communication and interpersonal skills. Ability to work in a team and manage priorities. Proficiency in basic computer skills and business management software. Autonomy, rigor, and strong organizational skills.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the processing of customer orders from receipt to invoicing. Ensure follow-up on customer files and coordination with various internal departments. Respond to telephone and email inquiries, guaranteeing high-quality customer service. Update commercial and administrative databases. Participate in dispute resolution and debt collection. Contribute to the improvement of sales administration processes to optimize customer satisfaction.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required qualifications: High school diploma, Baccalaureate, 2-year technical degree, Bachelor's degree (LMD system), or 3-year post-secondary degree. 1-5 years of professional experience in a similar role, ideally in sales, telesales, or administrative support. Proficiency in office software (Word, Excel, Outlook) and business management software. Excellent organizational skills and attention to detail. Strong interpersonal skills and ability to work effectively in a team. Autonomy, rigor, and responsiveness in managing priorities.</font></font></p>