Software Tester Jobs in Algeria
659 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop detailed project schedules. Define execution sequences and milestones. Monitor the physical progress of projects. Analyze discrepancies between forecasts and actual results. Identify potential delays and propose corrective actions. Prepare periodic progress reports. Participate in project coordination and monitoring meetings. Ensure schedules are regularly updated to reflect the progress of the work.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holding a degree in civil engineering or public works (Master's level or equivalent), with additional training in project planning (MS Project, Primavera P6, or equivalent), and with experience in managing or monitoring construction projects.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills_x000D_ Proficiency in planning software: MS Project and/or Primavera P6._x000D_ Management of costs, deadlines, resources and risks._x000D_ Ability to establish detailed schedules and monitor their execution._x000D_ Knowledge of standards and regulations in the construction industry._x000D_ Personal Skills_x000D_ Rigor and organizational skills._x000D_ Ability to work in a multidisciplinary team (architects, engineers, site managers)._x000D_ Good written and oral communication skills._x000D_ Analytical and problem-solving skills.</font></font></p><p></p></section>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span></span><p>We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.</p><br>
Job Purpose
<br><p>Serve as frontline salesperson with responsibility for the execution of agreed sales and profitability targets within the assigned sales area. Will develop new business and support/expand the business with existing customers.</p><br><br><br>Key Responsibilities
<br><ul>
<li>Manage and grow a portfolio of automotive and industrial end users and distributor partners to execute the sales plan.</li>
<li>Generate leads and maintaining customer pipeline.</li>
<li>Identify, develop, and close business opportunities with existing customers and new customers. </li>
<li>Monitor sales performance against agreed targets on a regular basis. Execute territory plans to achieve revenue and profitability objectives. Identify and implement remedial actions, as required.</li>
<li>Coordinate and provide consistent account support with technical, distribution, customer service, and other internal teams.</li>
<li>Collect, report and analyze customer feedback on current and future market trends.</li>
<li>Represent AkzoNobel professionally at customer meetings, industry events, demonstrations, and training activities.</li>
</ul><br><br>Job Requirements
<br><ul>
<li>Bachelor of Science in Business Administration or related field preferred. Experience will be considered in lieu of educational requirement.</li>
<li>3 years' business-to-business, account management, or business development experience. Automotive collision-repair, vehicle-refinish, paint, coatings, or distribution experience strongly preferred.</li>
<li>Proven ability to develop new business while maintaining strong existing customer relationships.</li>
<li>Must possess commercial and business acumen as well as an understanding of cross functional processes and financial concepts related to sales and cost to serve.</li>
<li>Strong customer service skills with the ability to manage stakeholders.</li>
<li>Effective problem solving and decision-making skills with the ability to drive results.</li>
<li>Strong organizational and project management skills. </li>
<li>Effective communication and presentation skills.</li>
<li>Ability to create value propositions.</li>
<li>Proficient in Microsoft Office. Experience using sales software and customer relationship management (CRM) software preferred.</li>
<li>Must be able to travel locally within the assigned territory on a daily basis. Occasional overnight travel may be required.</li>
</ul><br><br>Territory
<br><ul>
<li>Central Valley California </li>
</ul><br><br>Base Location
<br><p>This position may be based in one of the following locations:<br></p><br>
<ul>
<li>Sacramento, California</li>
<li>Modesto, California</li>
<li>Fresno, California</li>
<li>Bakersfield, California</li>
</ul><br><br>Rewards and Benefits
<br><p>The salary range for these skills is $90,000.00 - $110,000.00 based upon experience. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future. </p><br> <p>This position is eligible for an annual bonus target of 35%, based on individual and company performance. This position is also eligible for a monthly vehicle alllowance and mileage reimbursement.</p><br> <p><span><strong>Perks for Joining AkzoNobel! </strong></span><br>Medical insurance with HSA<br>Dental, Vision, Life, AD&D benefits <br>401K retirement savings with 6% company match <br>Generous vacation, personal and holiday pay <br>Paid Parental leave <br>Active Diversity and Inclusion Networks <br>Career growth opportunities on a regional and global scale <br>Tuition Reimbursement <br>Employee referral bonus </p><br><br><br><br>
<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.</p><br>
<p>Requisition ID: 55043 </p><br>
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<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Knauf is synonymous with opportunity. We know that opportunity is different for everyone and we are proud to see the opportunity in everyone. This exciting position within the sales team could be the next ideal opportunity for you to build a unique career, in a values-driven culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our group, our 42,000 employees in 90 countries and 300 sites offer standards of opportunities to anyone who is ambitious and dynamic. We attach the same importance to everyone's contribution and ask you to fully invest in your work to further enrich the company, because it is together that we accomplish more in a safe and inclusive environment. We are looking for passionate and ambitious people to help us achieve our goals. We are all driven by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are currently looking for a new employee to join our sales team as a Technical Sales Engineer.</p><p>Mission</p><ul><li>Ensure good coverage of the assigned territory by regularly contacting all stakeholders in the construction sector in the region (companies, study offices, state bodies, etc.).</li><li>Develop and maintain a solid network with key players in the sector to identify new opportunities;</li><li>Analyze project needs and propose a suitable technical and commercial offer;</li><li>Respond to calls for tenders in collaboration with the teams from the study offices and the quoting and estimation departments.</li><li>Participate in technical feasibility studies for projects, particularly through the development of specifications.</li><li>Effectively use the One CRM tool or other to manage customer relationships, track opportunities, and update project-related information.</li><li>Work in collaboration with retail teams</li><li>Present and defend our solutions to clients.</li><li>Ensure project follow-up, from order to delivery, ensuring the proper implementation of our systems;</li><li>Ensure that different work documents are correctly filled out and update customer databases in One CRM or other;</li></ul><p>Specific objectives:</p><ul><li>Achieve or exceed revenue targets set by management;</li><li>Ensure customer satisfaction by effectively responding to their technical needs and ensuring the quality of the proposed solutions;</li><li>Conduct active competitive intelligence on projects in the assigned territory</li><li>Ensure compliance with company procedures, regulations, and safety rules</li><li>Transmit regular reports to management to ensure precise follow-up of activities</li></ul><p>Projects or secondary activities:</p><ul><li>Participate in tasks assigned by management, related to the company's activities</li><li>Participate in trade shows, conferences, or events to represent the company;</li><li>Organize technical demonstrations or product presentations for clients;</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineer's degree or equivalent (Bac+5) with a technical specialization (architecture, civil engineering, material sciences, etc.).</li><li>Ability to read and interpret technical plans and documents related to construction projects.</li><li>Ability to analyze specifications and propose suitable technical solutions.</li><li>Knowledge of current standards and regulations in the construction sector.</li><li>Knowledge of sales and negotiation techniques</li><li>Proficiency in Office Suite (Outlook, Excel, Word, PowerPoint)</li><li>Proficiency in technical drawing software (AutoCAD, Revit)</li><li>Proficiency in CRM software</li><li>Excellent listening skills and analytical and synthesis skills;</li><li>Developed communication and presentation skills;</li><li>Cooperation and team spirit;</li><li>Organization and prioritization;</li><li>Autonomy and initiative;</li><li>Customer focus and service orientation;</li><li>Adherence and ethics</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Hardware & Embedded OS Integration (Hardware / Firmware)</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure interfacing, data acquisition and integration of medical devices (oximeter, blood pressure monitor, ECG signals) via appropriate protocols (BLE, Wi-Fi, USB, I2C/SPI).</font></font></p><p><font dir="auto" ><font dir="auto" >Develop, configure and optimize the embedded software environment on Raspberry Pi architecture (embedded Linux / Yocto / systemd scripts).</font></font></p><p><font dir="auto" ><font dir="auto" >Manage prototyping and physical testing on microcontroller boards.</font></font></p><p><font dir="auto" ><font dir="auto" >Dataflow is IoT & Architecture R bucket</font></font></p><p><font dir="auto" ><font dir="auto" >Structuring and optimizing the processing of high-frequency sensor data streams to ensure smooth and lossless transmission to the sorting station.</font></font></p><p><font dir="auto" ><font dir="auto" >Implement lightweight and robust IoT communication protocols (MQTT, REST) for data retrieval.</font></font></p><p><font dir="auto" ><font dir="auto" >Design the overall network architecture enabling the station to communicate reliably with the local hospital servers.</font></font></p><p><font dir="auto" ><font dir="auto" >Cybersecurity & Health Data Protection</font></font></p><p><font dir="auto" ><font dir="auto" >Lock and secure the Raspberry Pi platform against local and remote intrusions (OS hardening, access management).</font></font></p><p><font dir="auto" ><font dir="auto" >Implement a maximum security architecture to guarantee the integrity and absolute confidentiality of patients' medical data (end-to-end AES-256 encryption, TLS/SSL protocols, certificate management).</font></font></p><p><font dir="auto" ><font dir="auto" >Configure peripheral network security (local firewalls, VPN, network segmentation/VLANs).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education: Engineering degree or Master 2 in Industrial Computing, Embedded Systems, Networks & Telecommunications, or Cybersecurity.</font></font></p><p><font dir="auto" ><font dir="auto" >Target schools: ENP (Algiers), USTHB, EMP, ENSIA, ESI, or university programs of excellence in electronics and networks.</font></font></p><p>Comp tences techniques cl s :</p><p><font dir="auto" ><font dir="auto" >Excellent mastery of Raspberry Pi development and mastery of Embedded Linux environments.</font></font></p><p><font dir="auto" ><font dir="auto" >My mastery of C/C++ and Python languages.</font></font></p><p><font dir="auto" ><font dir="auto" >Solid experience with connectivity protocols (MQTT, BLE, Wi-Fi, TCP/IP).</font></font></p><p><font dir="auto" ><font dir="auto" >Concrete skills in computer security: router/switch configuration (Cisco CCNA/CCNP certifications are a very strong asset), data encryption, and firewall management.</font></font></p><p><font dir="auto" ><font dir="auto" >Soft Skills: "Maker" spirit required (enjoyment of handling equipment, connecting sensors, testing prototypes), rigorous technical autonomy linked to the strict requirements of the medical sector.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Main Missions:</font></font></strong></p> <p><strong><font dir="auto" ><font dir="auto" >operational management</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Supervise all operations of the Accommodation Department.</font></font></li> <li><font dir="auto" ><font dir="auto" >To guarantee the quality of the reception, stay and departure of clients.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with service standards and operational procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure effective coordination between the different departments of the hotel.</font></font></li> <li><font dir="auto" ><font dir="auto" >Check the quality of rooms and public spaces.</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing sensitive situations and customer complaints.</font></font></li> </ul> <p><strong><font dir="auto" ><font dir="auto" >Team Management</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Supervise the heads of the following departments: Front office, customer relations and Housekeeping.</font></font></li> <li><font dir="auto" ><font dir="auto" >Recruiting, training, supporting and evaluating employees.</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop a service culture geared towards customer satisfaction.</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop schedules and optimize team organization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring the motivation and development of talent</font></font></li> </ul> <p><strong><font dir="auto" ><font dir="auto" >Administrative and financial management</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and monitor the department's budget</font></font></li> <li><font dir="auto" ><font dir="auto" >Controlling operating costs and optimizing profitability.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze performance indicators (occupancy, customer satisfaction, productivity, costs).</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the revenue management strategy in coordination with the teams concerned.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring of inventories and purchases related to accommodation operations.</font></font></li> </ul> <p><strong><font dir="auto" ><font dir="auto" >Customer satisfaction & quality</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >To guarantee a customer experience that meets brand standards.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor customer satisfaction scores and implement action plans.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in quality audits and internal inspections.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with hygiene, safety and security standards.</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Desired Profile</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Higher education in hospitality, tourism or management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Over 10 years of experience in the hotel industry and a minimum of 4 years in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent knowledge of hotel operations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of hotel management tools and software.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of the standards of international luxury hotel chains.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent command of French and English, any other language mastery would be an asset.</font></font></li> </ul> <p><strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Leadership and team management</font></font></li> <li><font dir="auto" ><font dir="auto" >Customer service orientation</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent organizational skills</font></font></li> <li><font dir="auto" ><font dir="auto" >Operational and financial management</font></font></li> <li><font dir="auto" ><font dir="auto" >Communication and diplomacy</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and decision-making skills</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing priorities and stress</font></font></li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Main Missions:</font></font></strong></p>
<p><strong><font dir="auto" ><font dir="auto" >operational management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Supervise the maintenance and cleanliness of rooms, corridors, public areas and back of house.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure compliance with the hotel's quality standards and procedures.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Check the condition of the rooms and common areas daily.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure proper coordination with Reception, Maintenance and other departments.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure compliance with hygiene, safety and health standards.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Team Management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >To supervise, train and motivate the Housekeeping teams.</font></font></li>
<li><font dir="auto" ><font dir="auto" >develop work schedules according to the occupancy of the hotel.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in the recruitment, integration and evaluation of staff.</font></font></li>
<li><font dir="auto" ><font dir="auto" >D. Develop skills and monitor employee performance.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Maintaining a good social climate and fostering team spirit.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Administrative and financial management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Manage stocks of linen, guest amenities and cleaning products.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Control department costs and optimize spending.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Monitor inventories and supplier orders.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Prepare activity reports and performance indicators.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in the preparation and monitoring of the department's budget.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Customer satisfaction & quality</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Guaranteeing an impeccable customer experience.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Effectively handle customer complaints related to Housekeeping.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Implement corrective actions and continuous improvement.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in quality audits and ensure compliance with brand standards.</font></font></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Desired Profile</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Training in hospitality, tourism or hotel management.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Proven experience of more than 5 years in a similar position in luxury hotels.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Good knowledge of international hotel standards.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Mastery of cleaning techniques and hygiene standards.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Knowledge of hotel management software.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Proficiency in French is required; any other language proficiency would be an asset.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Leadership and team management</font></font></li>
<li><font dir="auto" ><font dir="auto" >Sense of organization and thoroughness</font></font></li>
<li><font dir="auto" ><font dir="auto" >Excellent communication</font></font></li>
<li><font dir="auto" ><font dir="auto" >Priority management</font></font></li>
<li><font dir="auto" ><font dir="auto" >Attention to detail and quality</font></font></li>
<li><font dir="auto" ><font dir="auto" >Reactivity and ability to work under pressure</font></font></li>
<li><font dir="auto" ><font dir="auto" >Customer satisfaction orientation</font></font></li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>
<p>Perform microbiological analyses of raw materials, semi-finished products, finished products, stability products, and packaging materials. Conduct monitoring. Perform analyses of subcontracted products. Follow and update the stability study calendar. Perform validation of analytical methods. Execute validation of cleaning methods. Conduct microbiological control of the laboratory environment and production areas. Validate culture media. Conduct control of quality control and production laboratory personnel. Perform media fill tests. Draft and update quality control procedures, reports, and protocols. Ensure the proper functioning of quality control laboratory equipment. Contribute to the implementation of the quality assurance system and continuous improvement. Perform routine calibration and standardization activities. Collect samples of substances, pharmaceutical products, and pharmaceutical water if necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>Master 2, Engineering degree, or Bachelor's degree +5 in microbiology, biotechnology, or a similar field. Knowledge of classical microbiological techniques and quality standards applicable in the pharmaceutical industry. Ability to work in a team, scientific rigor, and organizational skills. Good command of IT tools and laboratory management software. Strict adherence to laboratory procedures and safety regulations. Excellent analytical, synthesis, and written communication skills.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining the company's accounts under the supervision of an external chartered accountant. Reporting to the accounting department, ensuring compliance with the company's accounting, social, and tax obligations, as well as Group procedures. Performing routine accounting tasks and periodic closings, including journal entries, bank reconciliations, cash flow monitoring, and reconciliation of third-party accounts (customers, suppliers, etc.), fixed asset management, and depreciation. Designing and implementing Group accounting procedures within the subsidiary. Creating and managing monthly reports for senior management. Participating in the development of the information system. Conducting any specific analyses requested by senior management. Maintaining the personnel list for payroll processing and monitoring. Participation in inventories, accounting entries. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Dar El Be.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years' experience ideally acquired within an accounting firm and/or the Accounting Department of a company. Higher education in accounting management (Bachelor's degree or higher). Proficient in Excel. Regular use of accounting and payroll software. Organized mind, strong work ethic, and analytical skills capable of processing large volumes of data.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining the company's accounts under the supervision of an external chartered accountant. Reporting to the accounting department, ensuring compliance with the company's accounting, social, and tax obligations, as well as Group procedures. Performing routine accounting tasks and periodic closings, including journal entries, bank reconciliations, cash flow monitoring, and reconciliation of third-party accounts (customers, suppliers, etc.), fixed asset management, and depreciation. Designing and implementing Group accounting procedures within the subsidiary. Creating and managing monthly reports for senior management. Participating in the development of the information system. Conducting any specific analyses requested by senior management. Maintaining the personnel list for payroll processing and monitoring. Participation in inventories, accounting entries. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Dar El Be.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years' experience ideally acquired within an accounting firm and/or the Accounting Department of a company. Higher education in accounting management (Bachelor's degree or higher). Proficient in Excel. Regular use of accounting and payroll software. Organized mind, strong work ethic, and analytical skills capable of processing large volumes of data.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining the company's accounts under the supervision of an external chartered accountant. Reporting to the accounting department, ensuring compliance with the company's accounting, social, and tax obligations, as well as Group procedures. Performing routine accounting tasks and periodic closings, including journal entries, bank reconciliations, cash flow monitoring, and reconciliation of third-party accounts (customers, suppliers, etc.), fixed asset management, and depreciation. Designing and implementing Group accounting procedures within the subsidiary. Creating and managing monthly reports for senior management. Participating in the development of the information system. Conducting any specific analyses requested by senior management. Maintaining the personnel list for payroll processing and monitoring. Participation in inventories, accounting entries. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Dar El Be.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years' experience ideally acquired within an accounting firm and/or the Accounting Department of a company. Higher education in accounting management (Bachelor's degree or higher). Proficient in Excel. Regular use of accounting and payroll software. Organized mind, strong work ethic, and analytical skills capable of processing large volumes of data.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining the company's accounts under the supervision of an external chartered accountant. Reporting to the accounting department, ensuring compliance with the company's accounting, social, and tax obligations, as well as Group procedures. Performing routine accounting tasks and periodic closings, including journal entries, bank reconciliations, cash flow monitoring, and reconciliations of third-party accounts (customers, suppliers, etc.), fixed asset management, and depreciation. Designing and implementing the Group's accounting procedures within the subsidiary. Creating and managing monthly reports for senior management. Participating in the development of the information system. Conducting any specific analyses requested by senior management. Maintaining the personnel list for payroll processing and monitoring. Participating in inventory counts. Data entry.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have at least 3 years of experience, ideally gained within an accounting firm and/or the accounting department of a company. You hold a higher education degree in accounting (Bachelor's level or higher). You have a strong command of Excel and are proficient in accounting and payroll software. You are organized, have a strong work ethic, and possess excellent analytical skills, enabling you to process large volumes of data.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Establish, maintain, and improve the Quality Management System. Ensure the application of quality procedures across all departments. Plan and conduct internal audits. Monitor non-conformities and implement corrective and preventive actions. Develop and update quality system documentation. Raise awareness and train staff on quality requirements. Monitor performance indicators and propose improvement actions. Prepare for certification audits and ensure follow-up on recommendations. Ensure compliance with regulatory requirements applicable to the company's activities.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Education</b>: Bachelor's degree (Bac +3) or Master's degree (Bac +5) in Quality Management, Industrial Engineering, QHSE, or a related field. Experience: Minimum of 3-5 years of experience in a similar position, preferably in an industrial setting. Skills: Proficiency in ISO standards (particularly ISO 9001). Knowledge of quality tools and auditing techniques. Analytical, problem-solving, and continuous improvement skills. Leadership, organizational skills, rigor, and ability to work in a team. Proficiency in office software and document writing. If you meet these requirements, please submit your CV by clicking on the "Apply" tab in Bordj Bou Arreridj.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining the company's accounts under the supervision of an external chartered accountant. Reporting to the accounting department, ensuring compliance with the company's accounting, social, and tax obligations, as well as Group procedures. Performing routine accounting tasks and periodic closings, including journal entries, bank reconciliations, cash flow monitoring, and reconciliation of third-party accounts (customers, suppliers, etc.), fixed asset management, and depreciation. Designing and implementing Group accounting procedures within the subsidiary. Creating and managing monthly reports for senior management. Participating in the development of the information system. Conducting any specific analyses requested by senior management. Maintaining the personnel list for payroll processing and monitoring. Participating in inventory counts. Data entry.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have at least 3 years of experience, ideally gained within an accounting firm and/or the accounting department of a company. You hold a higher education degree in accounting management (Bachelor's level or higher). You have a strong command of Excel and are proficient in accounting and payroll software. You are organized, have a strong work ethic, and possess excellent analytical skills, enabling you to process large volumes of data.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create photo, video, and graphic content (Reels, Stories, TikTok, Shorts, etc.). Manage and develop our social media presence (Facebook, Instagram, LinkedIn, TikTok, and YouTube). Develop the monthly editorial calendar and organize publications. Design and manage advertising campaigns (Meta Ads, Google Ads, etc.). Promote our professional training programs and highlight the successes of our students. Showcase our products, equipment, and industrial solutions through engaging content. Cover our training programs, events, and trade shows. Monitor campaign performance and propose improvements. Generate innovative ideas to increase visibility and attract new clients.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree in Marketing, Communication, Digital Marketing, or Multimedia. Experience in content creation and social media management. Proficiency in Canva, CapCut, Adobe Premiere Pro, Photoshop, or equivalent software. Good knowledge of MetaBusiness Suite, Google Ads, and LinkedIn. Creative, organized, autonomous, and results-oriented. Comfortable in front of the camera and excellent communication skills. Work location: Birtouta, Algiers. Hours: Full-time. Required experience: 1-3 years (or entry-level candidates accepted with an excellent portfolio). If you meet these requirements, please send your CV by clicking on the "Apply" tab in Algiers, Birtouta.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure brand visibility on social media. Develop brand awareness. Create and maintain relationships between the brand and users (prospects and customers) to positively enhance brand awareness. Propose and create shareable content for partner brands: new products, discussions, contests, follow-ups, surveys, and topics based on specific interests or current events, and ensure their smooth operation. Moderate Facebook pages and other social media accounts. 12-month contract renewable as a permanent contract. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum one year of experience in the field. Knowledge of web content production software. Good general knowledge of internet users and web marketing. Curiosity and a taste for investigation. Strong writing and communication skills. Creativity and responsiveness. Adaptability and good oral communication skills in Arabic and French. Good listening skills, interpersonal skills, empathy, and strong relationship-building abilities. Strong interest in new media, social networks, and of course, the internet. Ability to conduct effective monitoring (understanding trends, following developments in Algeria and elsewhere) in social media.</font></font></p>
<ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming clients in person and remotely (phone, email, support tools).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify needs and analyze requests or problems encountered.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide clear answers, reliable information and appropriate solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on requests until their complete resolution.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and document requests in the management tool and update customer files.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report any anomalies and complaints to the relevant departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with internal procedures and service quality standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To contribute to customer satisfaction and loyalty.</font></font></li> </ul> <ul> <li> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education level:</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum Bac +3 in the field of management, commerce, communication or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in customer support, after-sales service or a similar position is desirable.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of listening, empathy and patience.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to analyze needs and propose appropriate solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and ability to collaborate with different departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of computer tools and office software.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization, rigor in following up on requests and respect for deadlines.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management, responsiveness and autonomy in problem-solving.</font></font></li> </ul> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">If you match this profile, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">on the apply tab</font></font></b> </p> Alger Oued Smar
<ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming clients in person and remotely (phone, email, support tools).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify needs and analyze requests or problems encountered.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide clear answers, reliable information and appropriate solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on requests until their complete resolution.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and document requests in the management tool and update customer files.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report any anomalies and complaints to the relevant departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with internal procedures and service quality standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To contribute to customer satisfaction and loyalty.</font></font></li> </ul> <ul> <li> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education level:</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum Bac +3 in the field of management, commerce, communication or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in customer support, after-sales service or a similar position is desirable.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of listening, empathy and patience.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to analyze needs and propose appropriate solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and ability to collaborate with different departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of computer tools and office software.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization, rigor in following up on requests and respect for deadlines.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management, responsiveness and autonomy in problem-solving.</font></font></li> </ul> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">If you match this profile, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">on the apply tab</font></font></b> </p> Alger Oued Smar