Social Media Marketing Jobs

<div> <p> <strong>Main Responsibilities:</strong> </p> <p>- Create and produce creative and engaging content for various media (social media, website, blog, newsletters, etc.).</p> <p>- Participate in defining the editorial strategy and ensure its proper implementation.</p> <p>- Create visuals, videos, carousels, reels, stories, and other formats adapted to current trends.</p> <p>- Write impactful content while respecting the editorial line and brand tone.</p> <p>- Monitor content performance (engagement, reach, conversions) and suggest areas for improvement.</p> <p>- Ensure constant monitoring of digital trends, creative innovations, and developments on social platforms.</p> <p> </p> <p> <strong>Secondary Activities:</strong> </p> <p>- Collaborate with product, design, marketing and sales teams.</p> <p>- Cover real time live events (trade fairs, conferences, launches, etc.).</p> <p>- Participate in the design of global marketing campaigns.</p> <p> </p> <p> <strong>Required Skills:</strong> </p> <p>Technical:</p> <p>- Video editing tools (DaVinci, Premiere Pro, Canva, CapCut, etc.).</p> <p>- Comfortable with Camera and iPhone</p> <p>- Knowledg light and sound</p> <p>- Excellent writing skills (spelling, syntax, storytelling).</p> <p>- Knowledge of social media codes (Instagram, TikTok, LinkedIn, Facebook, YouTube, etc.).</p> <p>- SEO and content optimization knowledge preferred.</p> <p> <strong> </strong> </p> <p> <strong>Soft Skills:</strong> </p> <p>- Creativity and aesthetics.</p> <p>- Autonomy and organization.</p> <p>- Responsiveness and adaptability.</p> <p>- Curiosity and constant monitoring.</p> <p>- Teamwork skills.</p> </div> <div> <div><br></div> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the company's professional accounts: Facebook, Instagram, TikTok, LinkedIn, WhatsApp Business, and other platforms as needed. Regularly update account information. Publish products, new releases, promotions, and company news. Maintain a professional and consistent brand image. Content creation: Prepare a publishing calendar. Create posts, stories, videos, and promotional content. Take and edit product photos. Produce short videos optimized for social media. Write copy, descriptions, and calls to action. Adapt content to each platform. Customer engagement and relations: Respond to private messages and comments. Guide customers and answer their product inquiries. Forward sales requests to the relevant department. Provide professional follow-up with leads generated through social media. Identify recurring customer needs and questions. Business development: Highlight available products and new releases. Promote offers and promotions. Generate leads through social media. Collaborate with the sales department to convert inquiries into sales. Participate in the implementation of promotional campaigns. Digital Advertising: Prepare and manage advertising campaigns on appropriate platforms. Define campaign objectives with management. Monitor advertising budgets. Analyze campaign results. Propose improvements to optimize performance. Monitoring and Analysis: Track social media trends. Observe competitor practices. Identify content that generates the most engagement. Monitor page statistics. Prepare periodic reports on digital performance. Key Performance Indicators (KPIs): Number of followers. Engagement rate. Reach of posts. Number of views. Number of messages received. Number of leads generated. Number of sales inquiries from social media. Lead conversion rate. Advertising campaign performance. Cost per prospect / cost per result. Professional relationships: Internal relationships: Management, Sales Department, Purchasing Department, Inventory Department, Accounting. External relationships: Clients, Prospects, Suppliers, Marketing/Communication Providers. Job responsibilities: The Social Media Manager is responsible for the proper management of the company's digital image, the regularity of publications, the quality of content, and the professional handling of interactions with clients and prospects. Any sensitive communication, special offer, or publication likely to commit the company must be approved by management before publication. Technical skills: Proficiency in Facebook, Instagram, TikTok, and LinkedIn. Proficiency in Canva or similar tools.Basic knowledge of photography and video. Proficiency in digital content writing. Knowledge of Meta Business Suite and advertising tools. Ability to analyze social media statistics. Personal qualities: Creativity. Organization. Responsiveness. Communication skills. Business acumen. Autonomy. Professional appearance. Ability to work towards objectives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired Profile: Education: Bachelor's degree (Bac+3) in communication, marketing, business, digital media, or a related field. Experience: Prior experience in social media management, digital marketing, or communication is preferred. Languages: French: Good level. Arabic: Fluent. English: An asset. If you meet these requirements, please submit your CV by clicking on the "Apply" tab. Algiers, Mohammadia</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure brand visibility on social media (Facebook, Twitter, YouTube, etc.). Develop brand awareness online. Create and maintain relationships between the brand and users (prospects and customers) to positively enhance brand awareness. Propose and create shareable content for partner brands: new products, discussions, contests, follow-ups, surveys, and topics based on specific interests or current events, and ensure their smooth operation. Moderate Facebook pages and other social media accounts.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum one year of experience in the field. Knowledge of web content production software. Good general knowledge of internet users and web marketing. Curiosity and a taste for investigation. Writing skills and communication skills. Creativity and responsiveness. Adaptability and good oral communication skills in Arabic and French. Good listening skills, interpersonal skills, empathy, and strong relationship-building abilities. Strong interest in new media, social networks, and of course, the internet. Ability to conduct effective monitoring (understanding trends, following developments in Algeria and elsewhere) in social media.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Social Media Management: Create and publish engaging content on various social media platforms (Facebook, Instagram, LinkedIn, etc.). Respond to user comments, messages, and interactions. Track and analyze post performance. Content Strategy: Develop an editorial calendar aligned with the company's marketing strategy. Collaborate with the creative team to produce high-quality visual and written content. Adapt content based on trends and user feedback. Online Reputation Management: Monitor the company's online reputation and manage any potential crises. Conduct competitive and industry intelligence to identify opportunities and threats. Analyze customer reviews and feedback to improve services and products. Communication Campaigns: Implement and manage advertising campaigns. Coordinate with sales teams to promote offers and events. Monitor campaign performance and adjust strategies accordingly. Community Engagement: Organize online events (webinars, contests, Q&amp;A sessions) to engage the community. Encourage user interaction and participation. Identify and collaborate with relevant influencers and partners. Reporting and Analysis: Prepare regular reports on social media performance and key performance indicators (KPIs).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Communication, Digital Marketing, or a related field. 1-2 years of experience in a similar role preferred. Excellent command of social media platforms (Facebook, Instagram, LinkedIn, TikTok, etc.). Good command of graphic design tools (Canva, Adobe Creative Suite is an asset).</font></font></p>

<p>Develop and implement digital marketing strategies adapted to the company's objectives. Manage advertising campaigns on social networks and digital platforms (Meta Ads, Google Ads, TikTok Ads, etc.). Analyze campaign performance and propose corrective actions to optimize results. Ensure continuous monitoring of market trends, tools, and new digital technologies. Write attractive content adapted to different digital media (social networks, website, email, blogs, etc.). Manage and animate social networks (Facebook, Instagram, TikTok, LinkedIn...). Create and publish content (visuals, videos, stories, posts) consistent with the brand image. Respond to messages, comments, and ensure community follow-up. Participate in the development and implementation of communication and promotion campaigns.</p><p><strong>Desired Candidate Profile</strong></p><p>Holder of a Licence (LMD) or Bac+3 in Marketing, Communication, Telecommunications, Networks, or an equivalent field. Proven experience of 1 to 2 years in a similar role. Mastery of digital marketing tools: Google Ads, Meta/Facebook Ads, SEO, SEM, and analysis tools. Excellent written and oral communication skills in French. Analytical skills, rigor, and organizational skills. Team spirit, creativity, autonomy, and proactivity.</p><p>Proficiency in graphic and video creation tools (Canva, CapCut, Adobe Creative Suite, etc.) is an asset.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><br></li><li><font dir="auto" ><font dir="auto" >Participate in the creation of digital content.</font></font></li> <li><font dir="auto" ><font dir="auto" >Write texts and publications intended for social networks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with marketing teams for content production.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the digital coverage of events and activations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Adapt content to promotional and marketing campaigns.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Monitoring and reputation:</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Maintaining continuous monitoring of digital trends.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor competitors' actions on social media.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor the online reputation of brands.</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify digital communication opportunities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Alerting management about sensitive or crisis situations.</font></font></li> </ul> <p> <b> <u>Analyse et reporting :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Monitor social media performance indicators.</font></font></li> <li><font dir="auto" ><font dir="auto" >Measuring the engagement, reach and evolution of communities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the performance of publications and campaigns.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare periodic reports for the Digital Manager.</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose actions to improve digital performance.</font></font></li> </ul> <p> <b> <u>Coordination :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Collaborating with the Website Specialist for content distribution.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working with Brand Managers on brand campaigns.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in digital communication and marketing activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure consistency between digital content and marketing objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in meetings to monitor digital projects.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Diploma: Bac +2 Bac +5 in Digital Marketing, Marketing and/or Communication.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience: Minimum 1-3 years of experience in social media management, digital communication or community management.</font></font></li> </ul> <p> <b> <u>Comp tences techniques :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Mastery of social networks (Facebook, Instagram, LinkedIn, TikTok, YouTube, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of content production software (Photoshop, CMS, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Good writing skills and content creation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in the use of artificial intelligence tools</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of publication management and scheduling tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of social media monitoring and analysis tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good understanding of digital marketing.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of office and reporting tools.</font></font></li> </ul> <p><br></p><font dir="auto" ><font dir="auto" >Algiers Cheraga</font></font></div></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and engage with the company's social media presence (Facebook, Instagram, LinkedIn, TikTok, etc.). Create, schedule, and publish engaging content (text, visuals, videos). Develop and implement a digital communication strategy. Interact with the community and respond to messages and comments. Track the performance of posts and generate analytical reports.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in major social media platforms and content management tools. Strong command of graphic design tools (Canva, Adobe Photoshop, or equivalent). Creativity, organizational skills, autonomy, and excellent interpersonal skills.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Develop the editorial calendar. Create and publish content (text, visuals, videos). Manage social media. Respond to comments and messages from users. Track the performance of publications and generate reports. Implement digital communication campaigns. Stay informed about digital trends.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Marketing, Communication, or equivalent. Experience in community management preferred. Proficiency with Facebook, Instagram, LinkedIn, TikTok, etc. Good command of graphic design tools (Canva, Photoshop, or Illustrator). Excellent written communication skills in French. Profile: Female.</font></font></p><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and develop your online presence. Engage with communities on social media. Create and plan relevant content (text, visuals, videos) tailored to each platform. Ensure regular interaction with audiences. Monitor campaign performance (engagement, reach, conversions). Suggest adjustments to optimize your digital strategy.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in major social media platforms (Facebook, Instagram, LinkedIn, TikTok, etc.) and best practices for community management. Skills in writing and creating digital content (copy, simple visuals, stories, short videos) tailored to each platform. Ability to track and analyze social media KPIs and use management and reporting tools. Strong communication skills, excellent interpersonal skills, and the ability to handle community feedback and messages with responsiveness and diplomacy. Organizational skills, autonomy, rigor, and the ability to work effectively in a team within a dynamic environment. Prior experience in community management or digital marketing, as well as fluency in French and ideally another language, are highly valued.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and develop your online presence; Engage communities on social networks; Create and plan relevant content (text, visuals, videos); Moderate comments and messages; Ensure regular interaction with audiences; Monitor campaign performance (engagement, reach, conversions); Suggest adjustments to optimize your digital strategy</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in major social media platforms (Facebook, Instagram, LinkedIn, TikTok, etc.) and best practices for community management. Skills in writing and creating digital content (copy, simple visuals, stories, short videos) adapted to each platform. Ability to track and analyze social media KPIs and use management and reporting tools. Strong communication skills, excellent interpersonal skills, and the ability to manage community feedback and messages with responsiveness and diplomacy. Organizational skills, autonomy, rigor, and the ability to work effectively in a team within a dynamic environment. Prior experience in community management or digital marketing, as well as fluency in French and ideally another language, are highly valued.</font></font></p>

<p>Define and manage the digital strategy. Develop and implement the digital marketing strategy in line with the company's commercial objectives. Define digital communication plans for the launch and marketing of real estate programs. Ensure continuous monitoring of digital marketing and real estate sector trends.</p><p>Digital Campaign Management: Plan, launch, and manage digital advertising campaigns across various channels (Google, Facebook, Instagram, LinkedIn, etc.). Manage and optimize advertising budgets to maximize ROI. Analyze campaign performance and implement necessary corrective actions. Monitor trends and new digital acquisition levers.</p><p>Sales Lead Generation: Design and deploy prospect collection mechanisms (landing pages, forms, lead generation campaigns, etc.). Optimize user journeys to improve conversion rates. Ensure follow-up, qualification, and transmission of leads to sales teams. Implement tracking tools and dashboards to measure the quality and performance of generated leads.</p><p>Digital Platform Management: Oversee the company website. Ensure the updating of information related to real estate programs. Monitor the technical performance and SEO of the site.</p><p>Analysis and Reporting: Track campaign performance indicators. Measure the cost of acquisition per prospect and per sale. Produce periodic reports for management. Propose corrective and optimization actions.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience desired in a similar role. Proficiency in digital marketing tools (Google Analytics, Google Ads, Meta Business Suite, SEO tools, CRM, etc.). Excellent analytical, communication, and project management skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3FZ</span> </div>

<p>Animate and manage the company's social networks. Create attractive content (posts, stories, videos). Respond to messages and comments to strengthen engagement. Ensure competitive monitoring and analyze publication performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of 3 years<br>Experience in a similar position<br>Full-time work<br>Mastery of social networks (Facebook, Instagram, TikTok, LinkedIn)</p>

<p>Develop and animate PROTEC Sarl's presence on strategic digital channels (notably Google and the Meta ecosystem: Facebook, Instagram) to strengthen our leadership position. Paid Advertising (Paid Ads): Design, launch, and manage targeted and effective advertising campaigns on Facebook Ads and Google Ads to generate qualified leads (B2B). Catalog Valorization: Highlight our extensive catalog of solutions (Electronic Security, VOIP, IT) through impactful, clear, and attractive content. Analysis &amp; Reporting: Track campaign performance indicators (KPIs) and propose optimizations to maximize return on investment (ROI).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent digital culture and understanding of corporate communication codes (affinity with the technology, IT, or B2B sector is a significant plus).</li><li>Advanced mastery of Facebook Ads and Google Ads platforms (professional audience targeting, budget management, retargeting).</li><li>Autonomy, rigor, creativity, and ability to translate technical concepts into simple, professional messages.</li><li>First experience or good understanding of B2B codes, trends, and purchasing behaviors in the European market.</li><li>Proficiency in creation tools (Adobe Suite: Photoshop/Illustrator, or Canva Pro) for modern and clean visuals.</li><li>Video editing skills (presentation of technical products, animations/motion design).</li></ul>

<p>The position is directly responsible for: The development and execution of short and long-term marketing plans. The design and management of multi-channel marketing campaigns. Monitoring and improving digital content to increase engagement and reach. Market and competitor analysis and proposing strategic recommendations. Coordination with quality/production to ensure compliance of printed information with standards. Preparation of periodic reports on performance and customer satisfaction.</p><p>The position is not responsible for: Making commercial decisions (pricing/discounts) without management approval. Final validation of strategic brand-related changes without consulting the direct manager.</p><p>Performance Indicators (KPIs) Customer satisfaction rate. Number of new customers. Social media engagement rate. Campaign success rate (reach/engagement/conversion). Regularity and accuracy of reports.</p><p>Key Responsibilities Planning and Execution: Develop short and long-term marketing plans in line with company objectives. Identify target categories and develop methods to reach them. Develop multi-channel marketing strategies (digital/traditional/public relations). Organize and execute marketing campaigns on multiple platforms. Regularly update social media content to ensure continuous engagement. Design and create marketing materials (videos, images, texts) in line with the strategy. Prepare and update packaging and label design files according to product changes or requirements. Verify the accuracy of written information on the label before printing. Design carton models (Box/Carton) in terms of shape, dimensions, colors, and printing. Plan and execute online advertising campaigns (Google/Facebook/Instagram).</p><p>Analysis and Monitoring: Monitor and analyze campaign effectiveness and ensure achievement of defined objectives. Continuously improve campaigns based on data and analysis. Monitor and analyze the market to identify new trends and customer needs. Collect information on competitors and analyze their marketing strategies. Provide strategic recommendations to strengthen competitive advantage. Analyze customer behavior and propose personalized experiences. Collect and analyze customer feedback through surveys or reviews.</p><p>Coordination: Collaborate with the customer service team to improve customer experience and resolve issues. Coordinate with creative and production teams to ensure campaign execution. Coordinate with quality/production to ensure compliance of printed information with standards. Coordinate with sales teams to understand market and customer needs.</p><p>Report Preparation: Prepare periodic reports on campaign performance and the results of marketing activities. Prepare periodic reports on customer satisfaction with proposed solutions to encountered issues.</p><p>Governance &amp; Authority The position has the following prerogatives: Propose and implement marketing campaigns within the framework of the approved plan. Manage digital content and schedule publications. Propose improvements regarding packaging and label design. Request necessary information from relevant departments to support marketing activities.</p><p>The position does not have the following prerogatives: Approve major strategic changes without the agreement of the direct manager. Finalize printed information without verification and coordination with quality/production. Make financial or commercial decisions (discounts/prices).</p><p>Working Interfaces Internal: National Sales Manager Regional Sales Manager Sales Supervisor Quality and Control Development Quality/Production Designers and Content Creators External: Customers General Public Authority Limits Execute marketing activities in accordance with the approved plan. Propose improvements and recommendations. Without final commercial or financial decision-making power.</p><p>Performance Evaluation Logic Improvement of digital engagement and acquisition of new customers. Campaign success and increased customer satisfaction. Quality of content, regularity of publications, and continuous improvement. Accuracy of reports and adherence to established plans.</p><p>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</p><p>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</p><p>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</li><li>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</li><li>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities: Manage and follow up on user complaints. Prepare regular reports (event-based and monthly). Provide appropriate responses to users' questions, complaints, and comments. Identify and report inappropriate or sensitive content. Escalate incidents or unusual behavior to the relevant teams. Monitor and moderate comments and messages on social media (Facebook, Instagram, TikTok, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree in communication, marketing or foreign languages.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills, organizational skills and team spirit.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of social media.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent command of written French and Arabic.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong><u>Main purpose:</u></strong></p><br><p>The Early Career Talent Program is a 12-month development program designed to attract, develop, and accelerate high-potential university students who demonstrate strong academic performance, learning agility, leadership potential, and a passion for healthcare innovation.The program aims to build AbbVie North Africa's future talent pipeline by providing participants with meaningful business exposure, hands-on experience, structured learning, mentorship, and participation in strategic projects across key business functions.Participants will work alongside experienced professionals, contribute to real business priorities, and develop the capabilities required for future career opportunities within AbbVie.</p><br><p><strong><u>Main Responsibilities</u></strong></p><br><ul><li>Participate in a structured 12-month development program designed to build business, leadership, and professional capabilities.</li><li>Support day-to-day business activities and strategic projects within assigned functions.</li><li>Conduct research, data analysis, and reporting to support business decision-making.</li><li>Collaborate with cross-functional teams to contribute to business objectives and project deliverables.</li><li>Develop and maintain reports, dashboards, presentations, and other business tools as required.</li><li>Participate in problem-solving initiatives and identify opportunities for process improvement and innovation.</li><li>Gain exposure to AbbVie's healthcare ecosystem, business operations, and organizational culture.</li><li>Attend training sessions, workshops, mentoring meetings, and development activities throughout the program.</li><li>Demonstrate accountability, learning agility, and a continuous improvement mindset in all assignments.</li><li>Build strong working relationships with colleagues, mentors, and business stakeholders across the organization.</li><li>Contribute ideas and insights that support business growth, operational excellence, and patient impact.</li><li>Adhere to AbbVie's policies, compliance requirements, and Code of Conduct.​‌</li></ul><br>Qualifications<br><br><p><strong><u>Background</u></strong><strong><em><u>: </u></em></strong></p><br><ul><li>Final-year (6th year) Pharmacy university student expected to graduate within 12 months.</li></ul><ul><li>Strong academic performance with demonstrated leadership potential.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Demonstrated learning agility and intellectual curiosity.</li><li>Strong digital literacy and proficiency in Microsoft Office applications.</li><li>Ability to work effectively in a collaborative and cross-functional environment.</li><li>Self-motivated with a proactive mindset and willingness to learn.</li><li>Fluent in English, in addition to the local language</li></ul><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Saturday and Sunday, 20:00 PM–2 AM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>