Legal adviser in Algeria
93 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Legal Counsel is responsible to assist in determining all commercial legal activities of the Group and to help ensure that they are carried out in accordance with relevant laws, regulations, and charters of the companies within the Group. The role assists in assessing, controlling, and determining legal information to all stakeholders (e.g., cases, statutes, and regulations). Giving accurate and timely counsel to executives in a variety of legal topics. Collaborating with management to devise efficient defense strategies. Specifying internal governance policies and regularly monitor compliance.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span>Contribute to the development of PIH’s vision, mission and strategy and lead the development of the business unit’s strategy ensuring its alignment with the broader objectives of the organization.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Advise, prepare, draft, review, comment and/or negotiate complex contractual documents, and other relevant legal documentation for local or international EPC projects.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Participate in the review and negotiation process of various tenders and contracts with clients and also have experience of negotiating and finalizing MOUs, NDAs, consortium agreement, joint ventures, subcontractors and suppliers.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Provide legal advice and opinions on risks and related commercial issues.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Assist in supporting general business law issues and managing the legal issues of all areas of the Company, including but not limited to corporate matters, procurement, safety, security, insurance and sustainability issues.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Determine the legal risks connected with or resulting from the business strategy and operations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Assess the compliance of business operations with relevant laws and regulations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Ensure that the awareness of business employees for compliance with relevant laws and regulations is created and maintained in an effective manner.</span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span><span>Advanced expertise in construction law, including project finance, Joint ventures and consortiums. </span></span></span></span></span></p><br>
<p><span><span><span><span><span>Exceptional analytical and problem-solving skills to navigate complex legal issues and provide strategic counsel.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Strong negotiation and communication abilities to represent the organization in high-stakes negotiations and legal proceedings.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Extensive experience in drafting and reviewing complex legal documents, contracts, and agreements with meticulous attention to detail.</span></span></span></span></span></p><br>
<p><span><span>Leadership capabilities to provide guidance, mentorship, and direction to junior legal staff and collaborate effectively with cross-functional teams.</span></span></p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Legal Research L4<br>Agility<br>AI Fluency<br>Laws and requlations L4<br>Leadership<br>Contract Law L4<br>Resilience<br>Risk Management L4<br>Quality<br>Due Diligence L4<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Law<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Sales Advisor</font></font></font></font></li><li><font dir="auto" ><font dir="auto" >Advising a French client on insurance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify customer needs and propose suitable solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare quotes, close sales and follow up on files.</font></font></li> <li><font dir="auto" ><font dir="auto" >Loyalty to the customer.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Baccalaureate (Bac+1).</font></font></li> <li><font dir="auto" ><font dir="auto" >Call center experience appreciated (beginners accepted).</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent French (C1/C2 level).</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent telephone manner, listening skills, commercial acumen, dynamism, rigor and team spirit.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><b><font dir="auto" ><font dir="auto" >Sales Advisor</font></font></b></font></font></li><li><b><font dir="auto" ><font dir="auto" ><br></font></font></b></li><li> <b><font dir="auto" ><font dir="auto" >Welcome & Enhance</font></font></b><font dir="auto" ><font dir="auto" > : Offer a warm, personalized and high-end welcome to every visitor.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Expert Advising</font></font></b><font dir="auto" ><font dir="auto" > : actively listening to clients' needs, guiding them through the world of high-end perfumery and helping them discover our fragrances.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Building customer loyalty</font></font></b><font dir="auto" ><font dir="auto" > : Creating a bond of trust with customers and promoting the brand's values.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Enhancing the Point of Sale</font></font></b><font dir="auto" ><font dir="auto" > : Ensuring the store is well-maintained, respecting the visual codes of luxury, and ensuring the cleanliness of the testers.</font></font></li> </ul> <ul> <li> <b><font dir="auto" ><font dir="auto" >Excellent interpersonal skills</font></font></b><font dir="auto" ><font dir="auto" > : You are smiling, dynamic, and you possess an innate sense of customer service.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Language skills</font></font></b><font dir="auto" ><font dir="auto" > : Perfect mastery of French.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in English is an asset.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Reception Advisor</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the development of customer satisfaction while respecting the interests of the bank and the customer.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Perform basic banking operations for clients who most often present themselves spontaneously.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >To ensure the smooth running of the agency.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >MAIN ACTIVITIES:</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >He welcomes and informs clients and prospects entering the agency and helps to improve the waiting experience.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >He discovers the expectations of his interlocutors and proposes suitable solutions, detects contact opportunities, directs them to a salesperson of appropriate level, and schedules appointments.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >He handles the complaints.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >He promotes the bank's remote distribution channels (Internet, Interactive Voice Response, Self-Service Banking, etc.), notably by conducting demonstrations of ATMs.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Participate in developing customer satisfaction while respecting the interests of the bank and the customer.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >and the client.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >He applies the rules and reflexes of BNP Paribas customer service on a daily basis, both in terms of physical reception in branches and remotely by phone and email.</font></font></li> <li><font dir="auto" ><font dir="auto" >He carries out daily banking operations (taking orders or subscribing to products, for example).</font></font></li> <li><font dir="auto" ><font dir="auto" >He contributes to the achievement of the agency's objectives by selling products and services tailored to his role.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure the smooth running of the agency</font></font></li> <li><font dir="auto" ><font dir="auto" >He detects potential areas for improvement in the management of the agency and participates in the search for suitable solutions, in particular he regularly checks the proper functioning of the automated systems.</font></font></li> <li><font dir="auto" ><font dir="auto" >He manages the communication materials related to promotional activities and the communication plan: he places orders, supplies and updates the materials (displays, leaflets and promotional displays) within the agency.</font></font></li> <li><font dir="auto" ><font dir="auto" >After checking, he returns the cards held by the machines and replenishes their supplies.</font></font></li> <li><font dir="auto" ><font dir="auto" >He accompanies customers to the safes.</font></font></li> <li><font dir="auto" ><font dir="auto" >It contributes to activities related to the day-to-day management of ATMs and/or the management of the agency's assets.</font></font></li> </ul> <ul> <li> <b> <u><font dir="auto" ><font dir="auto" >Professional and/or technical skills:</font></font></u> </b> </li> <ul> <li><font dir="auto" ><font dir="auto" >The agency's organizational chart and the roles of each person.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >The organisation and services by BNP Paribas branch format.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >The guidelines of the commercial action plan.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >The operation of ATMs, simple products, and services offered by the multi-channel bank.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Processing channels (e.g., payment methods).</font></font></li> </ul> <li> <b> <u><font dir="auto" ><font dir="auto" >Behavioral and/or managerial skills:</font></font></u> </b> </li> <ul> <li><font dir="auto" ><font dir="auto" >Organizational skills</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Active listening</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Being customer-oriented</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Ability to collaborate / teamwork</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Adaptability</font></font></li></ul></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <b><font dir="auto" ><font dir="auto" >Join a team dedicated to excellence in customer relations! </font></font></b></p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >Who are we ?</font></font></b> </p> <p> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >Concentrix </font></font><span><font dir="auto" ><font dir="auto" >is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></span> </span> </p> <p> </p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >Your mission as a </font><font dir="auto" >French-speaking </font></font><span> </span><font dir="auto" ><font dir="auto" >Customer Advisor</font></font><span> </span><font dir="auto" ></font></b> </p> <p> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >As a </font></font><span> </span><font dir="auto" ><font dir="auto" >French-speaking Customer Advisor, you will play a key role in:</font></font></span> </p> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Answering incoming customer calls to assist them in using products and services.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Diagnose and resolve technical problems by guiding clients step by step.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure effective follow-up of customer requests to guarantee their satisfaction.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Contacting customers to offer them deals tailored to their needs.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Argue and convince by highlighting the advantages of the products and services.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >To ensure customer retention by offering solutions tailored to their expectations.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure a smooth and positive customer experience by applying internal procedures.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Working collaboratively with other departments for efficient handling of requests.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >To respect the quality and performance objectives defined by the company.</font></font></span></p></li></ul></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <p> <b><font dir="auto" ><font dir="auto" >Join a team dedicated to excellence in customer relations!</font></font></b></p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >Who are we ?</font></font></b> </p> <p> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></span> </p> <p> </p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >Your mission as a Technical Support Customer Advisor</font></font></b> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >As a Customer Advisor in technical support, you will play a key role in:</font></font></span> </p> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Call management </font></font></b> <span><font dir="auto" ><font dir="auto" >: Handling incoming calls.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Diagnosis and resolution: </font></font></b> <span><font dir="auto" ><font dir="auto" >Diagnose the problems encountered by proposing solutions.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Technical assistance: </font></font></b> <span><font dir="auto" ><font dir="auto" >Providing technical assistance to customer inquiries.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Advice and guidance </font></font></b> <span><font dir="auto" ><font dir="auto" >: Identifying the specific needs of clients in order to offer them tailored solutions.</font></font></span> </p> </li> </ul> <p> </p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></span> </p> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Permanent contract: </font></font></b> <span><font dir="auto" ><font dir="auto" >By offering you job stability thanks to a contract with no time limit</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses </font></font></span> <span><font dir="auto" ><font dir="auto" >.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Transport assured: </font></font></b> <span><font dir="auto" ><font dir="auto" >Enabling you to travel to your workplace safely and without logistical constraints.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Skills-based training: </font></font></b> <span><font dir="auto" ><font dir="auto" >Allows you to develop skills and acquire new knowledge adapted to the position.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >A dynamic work environment </font></font></b> <span><font dir="auto" ><font dir="auto" >: Themed events and gifts throughout the year to strengthen team spirit.</font></font></span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font></span> </p> </div> </div> <div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >They are perfectly fluent in French </font></font></b> <span><font dir="auto" ><font dir="auto" >, both written and spoken. </font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >They possess excellent communication skills </font></font></b> <span><font dir="auto" ><font dir="auto" >, are organized, autonomous, and adopt a positive attitude. </font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >They are proficient with digital tools </font></font></b> <span><font dir="auto" ><font dir="auto" >and demonstrate a natural curiosity to adopt new technologies.</font></font></span></p></li></ul></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Greet customers and identify their needs at the branch. Offer the company's products and services. Complete sales transactions according to procedures, memos, and operating methods. Collect payments for invoices and purchases made by customers. Perform data entry tasks on the system, file archiving, and mail processing. Participate in promotional activities and mobile sales operations.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >University degree or advanced vocational diploma. Specialization: economics, management, business. If you meet this profile, please send your CV by clicking on the "Apply" tab (Algiers).</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Welcome & Enhance: Offer a warm, personalized, and upscale welcome to every visitor. Advise with Expertise: Actively listen to clients' needs, guide them through the world of fine perfumery, and introduce them to our fragrances. Build Loyalty: Create a bond of trust with clients and promote the brand's values. Enhance the Point of Sale: Ensure the boutique is well-maintained, adhere to the visual codes of luxury, and maintain the cleanliness of testers.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Excellent interpersonal skills: You are smiling, dynamic, and possess an innate sense of customer service. Language skills: Perfect command of French. Proficiency in English is an asset.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Welcome & Enhance: Offer a warm, personalized, and upscale welcome to every visitor. Advise with Expertise: Actively listen to clients' needs, guide them through the world of fine perfumery, and introduce them to our fragrances. Build Loyalty: Create a bond of trust with clients and promote the brand's values. Enhance the Point of Sale: Ensure the boutique is well-maintained, adhere to the visual codes of luxury, and maintain the cleanliness of testers.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Excellent interpersonal skills:</font></font></h2><font dir="auto" ><font dir="auto" >You are smiling, dynamic, and possess an innate sense of customer service. Language skills: Perfect command of French. Proficiency in English is an asset. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Dely Ibrahim</font></font><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Missions</b></p><p><font dir="auto" ><font dir="auto" >Information, complaints, assistance… by leveraging knowledge in specific sectors (e.g., real estate)</font></font></p><p><font dir="auto" ><font dir="auto" >Process customer requests or complaints according to a defined procedure</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure follow-up of customer contacts and files with the sales representative or debt collectors</font></font></p><p><font dir="auto" ><font dir="auto" >Mastering the product; understanding the technical specifications, arguments, and product benefits</font></font></p><p><font dir="auto" ><font dir="auto" >Advise prospective customers on the products offered.</font></font></p><p><font dir="auto" ><font dir="auto" >Confirm the appointment with the salesperson.</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure follow-up of contacts and customer files (information entry, contact report, etc.) via CRM.</font></font></p><p><font dir="auto" ><font dir="auto" >To achieve the set qualitative and quantitative objectives simultaneously.</font></font></p><p><font dir="auto" ><font dir="auto" >To be proactive and provide feedback from the field.</font></font></p><p><font dir="auto" ><font dir="auto" >Respect confidentiality rules, IT security and internal regulations.</font></font></p><p><font dir="auto" ><font dir="auto" >Comply with quality standards.</font></font></p><p><font dir="auto" ><font dir="auto" >Prerequisites</font></font></p><p><font dir="auto" ><font dir="auto" >Good diction in French and English</font></font></p><p><font dir="auto" ><font dir="auto" >Good communication and listening skills</font></font></p><p><font dir="auto" ><font dir="auto" >Negotiation and persuasion skills</font></font></p><p>La positive attitude</p><p><font dir="auto" ><font dir="auto" >Bachelor's degree - Master's degree in Languages/ Architecture / Business & Marketing.</font></font></p><p><font dir="auto" ><font dir="auto" >Having had experience in a call center</font></font></p><p><font dir="auto" ><font dir="auto" >Resident of Algiers</font></font></p><p><font dir="auto" ><font dir="auto" >Workplace</font></font></p><p><font dir="auto" ><font dir="auto" >Ouled Fayet</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" ><b>Job Benefits</b></font></font></p><p><font dir="auto" ><font dir="auto" >Pleasant working environment.</font></font></p><p><font dir="auto" ><font dir="auto" >Attractive salary.</font></font></p><p><font dir="auto" ><font dir="auto" >Several employee benefits.</font></font></p><p><font dir="auto" ><font dir="auto" >To thrive in a dynamic team with diverse skills.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience: 3-5 years Learn more</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" >Analyze the student's profile: background, English level, budget, objective and destination.</font></font></li> <li><font dir="auto" ><font dir="auto" >Guide the student towards the most suitable program: USA, UK, language, university, foundation, master, etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare and check the documents necessary for admission.</font></font></li> <li><font dir="auto" ><font dir="auto" >Complete or follow the application forms at the schools/universities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Follow up with the institutions until admission is obtained.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize the visa application in general after admission.</font></font></li> <li><font dir="auto" ><font dir="auto" >Inform the student about the progress of their application and any missing documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Coordinate with the sales team and management.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Good level of French.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good level of English preferred.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and administrative rigor.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to manage multiple files at the same time.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good communication with students and families.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in Google Drive, Gmail, Google Sheets or similar tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Serious, punctual and detail-oriented.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Performance indicators</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Number of files processed.</font></font></li> <li><font dir="auto" ><font dir="auto" >Number of admissions obtained.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect for the rules.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality and completeness of the files.</font></font></li> <li><font dir="auto" ><font dir="auto" >Student satisfaction.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Participate in developing customer satisfaction while respecting the interests of both the bank and the customer. Perform basic banking operations for customers who most often come in spontaneously. Ensure the branch is well-maintained. MAIN ACTIVITIES: Greet and inform customers and prospects entering the branch and help improve their waiting experience. Identify the needs of those they interact with and propose suitable solutions, detect contact opportunities, direct them to an appropriate sales representative, and schedule appointments. Handle complaints. Promote the bank's remote distribution channels (Internet, Interactive Voice Response, Self-Service Banking, etc.), notably by demonstrating ATMs. Participate in developing customer satisfaction while respecting the interests of both the bank and the customer. He applies BNP Paribas customer service rules and procedures daily, both in person at the branch and remotely via telephone and email. He performs routine banking operations (such as order taking or product subscriptions). He contributes to achieving the branch's objectives by selling products and services relevant to his role. He ensures the branch is well-maintained. He identifies potential areas for improvement and participates in finding appropriate solutions, including regularly checking the proper functioning of ATMs. He manages communication materials related to promotional activities and the communication plan: he places orders, maintains and updates materials (posters, leaflets, and promotional displays) within the branch. After checking, he returns the cards held by the machines and replenishes them with consumables. He accompanies customers to the safes. He contributes to activities related to the day-to-day management of the machines and/or the management of the agency's assets.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Professional and/or technical skills: The agency's organizational chart and each person's role. The organization and services offered by BNP Paribas agency format. The guidelines of the sales action plan. The operation of ATMs, basic products, and services offered by the multi-channel bank. Processing procedures (e.g., payment methods). Behavioral and/or managerial skills: Organizational skills, active listening, customer focus, ability to collaborate/teamwork, adaptability</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Participate in the development of customer satisfaction in compliance with the interests of the bank and the customer. Carry out basic banking operations with customers who most often present themselves spontaneously. Ensure the good condition of the agency. Main activities: He welcomes and informs customers and prospects entering the agency and contributes to improving waiting times. He discovers the expectations of his interlocutors and proposes adapted solutions, detects contact opportunities, directs towards a commercial of appropriate level, and schedules appointments. He handles complaints. He promotes the bank's remote distribution channels (Internet, Interactive Voice Server, Self-Service Banking, ...), notably by demonstrating automated machines. Participate in the development of customer satisfaction in compliance with the interests of the bank and the customer and the customer. He applies the rules and reflexes of BNP Paribas reception on a daily basis, both in terms of physical reception in the agency and remote reception by telephone and email. He carries out daily banking operations (taking orders or subscribing to products, for example). He participates in achieving the agency's objectives by selling products and services adapted to his role. Ensure the good condition of the agency. He identifies potential areas for improvement in the agency's condition and participates in finding appropriate solutions, notably by regularly checking the proper functioning of automated machines. He manages communication materials related to promotional activities and the communication plan: he places orders, stocks, and updates materials (posters, brochures, and promotional displays) within the agency. He returns, after checking, cards retained by automated machines and replenishes them with consumables. He accompanies customers to the safety deposit boxes. He contributes to activities related to the day-to-day management of automated machines and/or the management of agency valuables.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Professional skills and/or technical skills:</strong><br>The agency's organizational chart and everyone's roles.<br>The organization and services by BNP Paribas agency format.<br>The orientations of the commercial action plan.<br>The functioning of automated machines, simple products, and services offered by the multi-channel bank.<br>Processing circuits (e.g.: payment methods).<br><br><strong>Behavioral and/or managerial skills:</strong><br>Organizational skills<br>Active listening<br>Customer-oriented<br>Ability to collaborate / teamwork<br>Adaptability</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Provide reception, guidance, advice, and support to students and prospective students regarding their study abroad projects. Actively participate in business development, program promotion, administrative processing of applications, and student support until they make a decision, in coordination with internal teams and external partners. Manage incoming and outgoing telephone calls, emails, and mail. Welcome students, parents, and visitors. Prospect for and participate in the acquisition of new clients. Manage social media and inquiries received through various communication channels. Analyze and qualify prospects, assess their eligibility for proposed programs, and ensure the necessary follow-up to support them in their decision-making process. Provide personalized advice on study destinations, academic programs, language requirements, funding options, and visa application procedures. Organize and manage administrative files. Conduct information sessions, videoconferences, and online webinars. Assist in managing student applications and tracking files. Collaborate with partners or external service providers to ensure the proper processing of visa applications. Travel (nationally and internationally) as required for work (trade shows, fairs, administrative tasks). Agree to participate in photo and video content for company communications, subject to the provisions regarding image rights. Prepare visa applications and files. Provide daily reporting of activities and results. Develop and maintain a relationship of trust with clients.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills and Qualifications:</h2><ul><li><font dir="auto" ><font dir="auto" >Excellent command of French and English, both spoken and written.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and presentation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >A sense of hospitality, customer service and listening.</font></font></li><li><font dir="auto" ><font dir="auto" >Commercial acumen and ability to persuade.</font></font></li><li><font dir="auto" ><font dir="auto" >to be comfortable in front of the camera and in the creation of digital content.</font></font></li><li><font dir="auto" ><font dir="auto" >Good command of social networks and office tools.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to organize and monitor several files simultaneously.</font></font></li><li><font dir="auto" ><font dir="auto" >Motivated, serious, rigorous, versatile, punctual, persevering and able to work autonomously, with a high sense of responsibility.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to manage tasks effectively without constant supervision</font></font></li><li><font dir="auto" ><font dir="auto" >Initiative and results-oriented</font></font></li><li><font dir="auto" ><font dir="auto" >Mobility and availability for travel related to activity.</font></font></li></ul><h2>What we offer:</h2><ul><li><font dir="auto" ><font dir="auto" >An attractive fixed salary</font></font></li><li><font dir="auto" ><font dir="auto" >A system of capped bonuses</font></font></li><li><font dir="auto" ><font dir="auto" >Real prospects for development</font></font></li><li><font dir="auto" ><font dir="auto" >The opportunity to participate in trips and placements abroad</font></font></li><li><font dir="auto" ><font dir="auto" >A young, dynamic and evolving work environment</font></font></li><li><font dir="auto" ><font dir="auto" >A versatile position with real responsibilities</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span >Missions</span></div><div><span >Welcoming and advising customers on products and services.</span></div><div><span >To ensure sales and order tracking.</span></div><div><span >Develop and retain the client portfolio.</span></div><div><span >Contribute to achieving business objectives.</span></div><div><span >Profile</span></div><div><span >Good interpersonal skills and a commercial mindset.</span></div><div><span >Dynamic, organized and motivated.</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p><ul> </ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p></p><ul> <li><font dir="auto" ><font dir="auto" >Prospecting for new clients.</font></font></li> <li><font dir="auto" ><font dir="auto" >To present and explain our services.</font></font></li> <li><font dir="auto" ><font dir="auto" >Responding to calls, emails and messages from prospective clients.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure rigorous follow-up and support clients throughout their entire process.</font></font></li> <li><font dir="auto" ><font dir="auto" >To achieve the business objectives set by the company.</font></font></li> </ul><p></p> <p></p><ul> <li><font dir="auto" ><font dir="auto" >Excellent oral and written communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Go t for prospecting and customer relations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and rigor in order tracking.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of digital tools (email, messaging, calls, CRM).</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and ability to work independently.</font></font></li> <li><font dir="auto" ><font dir="auto" >Motivation to achieve and exceed goals.</font></font></li> <li><font dir="auto" ><font dir="auto" >Diploma in Commerce, Marketing, Communication or technical/scientific field (Bac+2/+3/+5 depending on profile).</font></font></li> <li><font dir="auto" ><font dir="auto" >Prior experience in sales, prospecting or customer relations is an asset.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of English is a plus appreciated.</font></font></li> <li><br></li> </ul><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul> <li><font dir="auto" ><font dir="auto" >Excellent oral and written communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Go t for prospecting and customer relations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and rigor in order tracking.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of digital tools (email, messaging, calls, CRM).</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and ability to work independently.</font></font></li> <li><font dir="auto" ><font dir="auto" >Motivation to achieve and exceed goals.</font></font></li> <li><font dir="auto" ><font dir="auto" >Diploma in Commerce, Marketing, Communication or technical/scientific field (Bac+2/+3/+5 depending on profile).</font></font></li> <li><font dir="auto" ><font dir="auto" >Prior experience in sales, prospecting or customer relations is an asset.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of English is a plus appreciated.</font></font></li> <li><br></li> </ul><p></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>GE Vernova s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world s energy infrastructure to provide more reliable and affordable energy. </p>
<p><strong>Job Summary:</strong></p>
<p>The TFA, having completed level III competencies, will contribute to the management of site activities including planning, organizing, integrating, and monitoring of resources such as labor, tools and technical assistants as required to complete the work scope according to contractual requirements. Will work within defined parameters to make decisions, apply concepts to issues of great complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities.</p>
<p><strong>Essential Duties & Responsibilities:</strong></p>
<ul>
<li>Manage, perform, coordinate the management of site activities</li>
<li>Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation</li>
<li>Respond to requests for emergency repairs and services to troublesome equipment</li>
<li>Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites</li>
<li>Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis</li>
<li>Signs off on all changes</li>
<li>Drive customer satisfaction through commitment to</li>
<li>Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards</li>
<li>Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage</li>
<li>Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product</li>
<li>Prepare timely and accurate technical reports for customer records and a reference for future outages</li>
<li>Ensure all parts needed for the job are shipped to the site</li>
<li>Perform walk-downs during installation to ensure that the customer s contractors are working</li>
<li>Perform aftermarket upgrades that need to be performed at the site</li>
<li>Ability and willingness to work holidays, weekends and overtime as required by field assignments</li>
<li>Extensive travel to and from projects and various field assignments will be required</li>
<li>May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s</li>
</ul>
<p>core values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications & Experience:</strong></p>
<ul>
<li>Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role</li>
<li>7+ years of experience in a field services or power generation equipment maintenance position</li>
<li>Successful completion of required level III training programs is a minimum requirement</li>
<li>Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment</li>
<li>Extensive travel to and from projects and various field assignments will be required</li>
<li>English proficiency required</li>
</ul>
<p><strong>Desired Characteristics:</strong></p>
<ul>
<li>Experienced Has the knowledge and skill to oversee field service activities and may possess expertise in a secondary competency. Demonstrates mentor and team lead skills</li>
<li>Experience and training on Alstom, Siemens, or other OEM equipment</li>
<li>Extensive Field Engineering Services experience</li>
<li>Strong organizational and project management skills</li>
<li>Strong oral and written interpersonal, communication, and leadership skills</li>
<li>Strong business acumen and ability to sell GE products to the customer</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world s energy infrastructure to provide more reliable and affordable energy. Job Summary: The TFA, having completed all the competencies, will contribute to the management of site activities including planning, organizing, integrating, and monitoring of resources such as labor, tools and technical assistants as required to complete the work scope according to contractual requirements. Will work within defined parameters to make decisions, apply concepts to issues of great complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities. Essential Duties & Responsibilities: Manage, perform, coordinate the management of site activities Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation Respond to requests for emergency repairs and services to troublesome equipment Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis Signs off on all changes Drive customer satisfaction through commitment to Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product Prepare timely and accurate technical reports for customer records and a reference for future outages Ensure all parts needed for the job are shipped to the site Perform walk-downs during installation to ensure that the customer s contractors are working Perform aftermarket upgrades that need to be performed at the site Ability and willingness to work holidays, weekends and overtime as required by field assignments Extensive travel to and from projects and various field assignments will be required May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications & Experience :</strong></p><ul><li>Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role</li><li>7+ years of experience in a field services or power generation equipment maintenance position</li><li>Successful completion of required level III training programs is a minimum requirement</li><li>Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment</li><li>Extensive travel to and from projects and various field assignments will be required</li><li>English proficiency required</li></ul><p><strong>Desired Characteristics:</strong></p><ul><li>Experienced Has the knowledge and skill to oversee field service activities and may possess expertise in a secondary competency.</li><li>Demonstrates mentor and team lead skills</li><li>Experience and training on Alstom, Siemens, or other OEM equipment</li><li>Extensive Field Engineering Services experience</li><li>Strong organizational and project management skills</li><li>Strong oral and written interpersonal, communication, and leadership skills</li><li>Strong business acumen and ability to sell GE products to the customer</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>