Doorman Jobs
57 Jobs Found
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and set up the dining room before opening. Greet and seat customers courteously. Present menus and advise customers on food and drinks. Take orders and relay them to the kitchen or bar. Serve food and drinks according to the establishment's standards. Ensure customer satisfaction and respond to their requests. Clear, clean, and reset tables. Participate in cleaning and tidying the dining room and equipment. Adhere to hygiene and food safety regulations and internal procedures. Work in coordination with the kitchen, bar, and other team members.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced vocational diploma in hospitality or catering, or equivalent qualification. Minimum 5 years of experience in the restaurant industry. Proven experience in front-of-house service, ideally as a head waiter. Technical skills: Mastery of table service techniques. Good knowledge of hygiene regulations (HACCP). Knowledge of food and beverages. Proficiency in using order-taking and cash register systems. Soft skills: Excellent customer service and hospitality skills. Professional appearance. Courtesy and discretion. Organization and attention to detail. Team spirit. Stress management. Good communication skills.</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced, confident, and guest-focused Captain Waitress to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waitress, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, bar, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> The role is based in Riyadh, Saudi Arabia.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiteress or Senior Waiteress in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Corporate Communications: Define and implement the corporate communications plan in line with the company's strategy. Ensure consistency of messaging and brand identity across all communication channels. Design and oversee the production of corporate content (presentations, newsletters, videos, etc.). Promote the company's achievements, projects, and commitments to various stakeholders. Press and Media Relations: Develop and maintain a network of journalists, influencers, and specialized media outlets. Prepare press releases and press kits. Organize conferences, interviews, and media meetings. Manage crisis communications in coordination with the Marketing and General Management. Events and Real Estate Project Launches: Plan and coordinate the company's corporate and commercial events. Organize launch ceremonies, inaugurations, open house days, and client events. Supervise external service providers (event agencies, printers, suppliers, media). Guarantee the quality and visibility of events. Ensure media and digital coverage of real estate project launches. Digital Communication and Content: Supervise the distribution of content across the company's digital channels. Ensure the editorial consistency of institutional publications. Contribute to promoting real estate projects through content adapted to different media. Collaborate with marketing teams to ensure the integration of communication campaigns and promotional activities. Performance Management and Monitoring: Develop and monitor the communication budget. Define performance indicators for communication activities. Measure the impact of institutional and event campaigns. Produce regular reports for the Marketing Director.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a similar role is preferred. Excellent writing and interpersonal skills are required. Proficiency in communication tools, social media, and Microsoft Office is essential. Experience with graphic design software (Adobe Photoshop, Illustrator, InDesign, or equivalent) is a plus.</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in Arabic and English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<p>JOB SUMMARY Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.</p><p>CORE WORK ACTIVITIES</p><p>Managing Hygience and Food Safety Operations</p><p>Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree</p>
<p>SUMMARY OF THE ROLE Join our Dynamic as an Instrumentation technician you will be responsible for executing maintenance works of all assets related to the Operations as delegated by your line Manager in line with Group Maintenance Guidelines, Procedures, and HSEQ Management System. This position is based in Freha Factory, and reports to the Maintenance Planner.</p><p><b><br></b></p><p><b>Responsibilities:</b></p><ul><li>Execute preventive, corrective, and predictive maintenance activities in accordance with established maintenance standards, procedures, and safety requirements to ensure optimal equipment performance and reliability.</li><li>Diagnose equipment faults and perform timely repairs or replacement of defective components, parts, and systems to minimize downtime and maintain operational efficiency.</li><li>Support the continuous operation, reliability, and quality performance of production equipment, utilities, and facility assets.</li><li>Adhere to and promote 5S workplace organization standards to maintain a safe, clean, and efficient working environment.</li><li>Evaluate maintenance inspection findings, identify corrective actions, and develop effective plans to close identified gaps and prevent recurrence.</li><li>Contribute to continuous improvement initiatives aimed at enhancing equipment reliability, maintenance effectiveness, and operational performance.</li></ul><p>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</p><p>We are looking for:</p><ul><li>Instrumentation University degree.</li><li>Between 02 to 04 years of relevant experience.</li><li>Proficient in communicating in English Language (Both written and verbal).</li></ul><p>we offer:</p><ul><li>Competitive compensation and benefits</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>Career development opportunities across multiple disciplines and geographies</li><li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</li><li>A supportive and inclusive company culture where you can be your authentic self</li><li>A focus on having fun together through team buildings and social activities.</li></ul><p>Competencies for this Position:</p><ul><li>Effective communication: communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li><li>Execution: adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</li><li>Professional expertise : demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.</li><li>Constructive teamwork co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</li></ul><p>POSITION INFORMATION</p><p>Company: Jotun Technover P SPA</p><p>Contract Type: Regular</p><p>Time Type: Full time</p><p>CLOSING DATE (dd.mm.yyyy): 17.08.2026</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Instrumentation University degree.</li><li>Between 02 to 04 years of relevant experience.</li><li>Proficient in communicating in English Language (Both written and verbal).</li></ul>
<p>Join our inspiring environment where you will support the HR and Administration functions by contributing to projects and areas of specialization. You will plan and execute assigned tasks and responsibilities, and provide guidance to employees on matters related to Human Resources. In addition, you will play an active role in delivering assigned administrative projects. This position will report to the HR Manager and is located in Freha.</p><p>Responsibilities:</p><ul><li>Be the first point of contact for advice and input across a wide range of HR areas.</li><li>Maintain and follow up on concepts, tools, and procedures.</li><li>Supports the HR team on matters related to improvement, efficiency, consolidation, etc., of general HR practices.</li><li>Contribute to projects to develop or enhance concepts or practices within the HR & Admin department or across functions.</li><li>Follow procedures, guidelines, and instructions for executing tasks within the specialist area.</li><li>Support the collaboration of HR and internal stakeholders to strengthen awareness of HR s role and function in the company and build relationships that help HR better support the business and its strategy.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</h2><p>What we look for :</p><ul><li>Bachelor s degree in human resources or any related field.</li><li>Minimum 2 years of relevant experience.</li><li>Fluency in English and French both verbally and written.</li></ul><p>Competencies for this Position :</p><ul><li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li><li>Adheres to company rules and procedures, executes plans with commitment and determination, achieves high quality results.</li><li>Uses a methodical and systematic approach, plans ahead, defines clear priorities and allocates resources effectively.</li><li>Makes an impact, convinces and persuades others; promotes plans and ideas successfully.</li></ul><h2>What we offer :</h2><ul><li>Competitive compensation and benefits.</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning.</li><li>Career development opportunities across multiple disciplines and geographies.</li><li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li><li>A supportive and inclusive company culture where you can be your authentic self.</li><li>A focus on having fun together through team buildings and social activities.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>Monitor the execution of the projects belonging to their group technologies and provide the appropriate corrective actions.</li>
<li>Report the status of loading of their engineering teams to the Engineering Manager on monthly basis.</li>
<li>Supervise the Engineering Software/ Hardware design documents to continuously enhance it.</li>
<li>Ensure the quality and timeliness of delivery service to clients.</li>
<li>Assign teams to undertake implementation and execution in addition to the installation activities and follows-up on their work.</li>
<li>Supervise the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).</li>
<li>Prepare and submit monthly activity reports for his teams to the Engineering Manager.</li>
<li>Review weekly progress reports submitted by their team leaders and meet with them to discuss any issues.</li>
<li>Monitor and enhance all quality and software coding standards on all project technical activities.</li>
<li>Submit staffing needs and hiring plan quarterly to the Engineering Manager.</li>
<li>Cooperate with Presales team to carry out site survey, technical presentation, clarification meetings and technical solution verification</li>
<li>Liaise with QC team to ensure proper quality level of delivered products / services</li>
<li>Coordinate with HSE team to apply ISO 45001 and 14001 standards for all activities carried out by his team</li>
<li>Manage teams work planning, operation and internal problems solving to meet with department objectives.</li>
<li>Enhance documentation templates related to his group.</li>
<li>Ensure that all documents, related to projects handled by his team, are properly saved and archived on company projects portal/server</li>
<li>Contribute to the enhancements of the execution work flow.</li>
<li>Ensure efficient processes are implemented.</li>
<li>Provide feedback to the Engineering & Services Manager on the performance of his team leaders as input into their performance evaluations.</li>
<li>Assess skills, knowledge, and abilities of candidates to make to identify developmental needs</li>
<li>Provide generic guidance and technical support to his teams.</li>
<li>Responsible for growing technical knowledge on existing and new offerings within his team</li>
<li>Responsible to assign an SME within his team to be a reference for each product (offering) delivered by his team</li>
<li>Plan and manage in-house and external training and development activities for his team</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
13+ years </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>Monitor the execution of the projects belonging to their group technologies and provide the appropriate corrective actions.</li>
<li>Report the status of loading of their engineering teams to the Engineering Manager on monthly basis.</li>
<li>Supervise the Engineering Software/ Hardware design documents to continuously enhance it.</li>
<li>Ensure the quality and timeliness of delivery service to clients.</li>
<li>Assign teams to undertake implementation and execution in addition to the installation activities and follows-up on their work.</li>
<li>Supervise the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT). </li>
<li>Prepare and submit monthly activity reports for his teams to the Engineering Manager.</li>
<li>Review weekly progress reports submitted by their team leaders and meet with them to discuss any issues.</li>
<li>Monitor and enhance all quality and software coding standards on all project technical activities.</li>
<li>Submit staffing needs and hiring plan quarterly to the Engineering Manager.</li>
<li>Cooperate with Presales team to carry out site survey, technical presentation, clarification meetings and technical solution verification</li>
<li>Liaise with QC team to ensure proper quality level of delivered products / services</li>
<li>Coordinate with HSE team to apply ISO 45001 and 14001 standards for all activities carried out by his team</li>
<li>Manage teams work planning, operation and internal problems solving to meet with department objectives.</li>
<li>Enhance documentation templates related to his group.</li>
<li>Ensure that all documents, related to projects handled by his team, are properly saved and archived on company projects portal/server</li>
<li>Contribute to the enhancements of the execution work flow.</li>
<li>Ensure efficient processes are implemented. </li>
<li>Provide feedback to the Engineering & Services Manager on the performance of his team leaders as input into their performance evaluations.</li>
<li>Assess skills, knowledge, and abilities of candidates to make to identify developmental needs</li>
<li>Provide generic guidance and technical support to his teams.</li>
<li>Responsible for growing technical knowledge on existing and new offerings within his team</li>
<li>Responsible to assign an SME within his team to be a reference for each product (offering) delivered by his team</li>
<li>Plan and manage in-house and external training and development activities for his team</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
13+ years </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>Monitor the execution of the projects belonging to their group technologies and provide the appropriate corrective actions.</li>
<li>Report the status of loading of their engineering teams to the Engineering Manager on monthly basis.</li>
<li>Supervise the Engineering Software/ Hardware design documents to continuously enhance it.</li>
<li>Ensure the quality and timeliness of delivery service to clients.</li>
<li>Assign teams to undertake implementation and execution in addition to the installation activities and follows-up on their work.</li>
<li>Supervise the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT). </li>
<li>Prepare and submit monthly activity reports for his teams to the Engineering Manager.</li>
<li>Review weekly progress reports submitted by their team leaders and meet with them to discuss any issues.</li>
<li>Monitor and enhance all quality and software coding standards on all project technical activities.</li>
<li>Submit staffing needs and hiring plan quarterly to the Engineering Manager.</li>
<li>Cooperate with Presales team to carry out site survey, technical presentation, clarification meetings and technical solution verification</li>
<li>Liaise with QC team to ensure proper quality level of delivered products / services</li>
<li>Coordinate with HSE team to apply ISO 45001 and 14001 standards for all activities carried out by his team</li>
<li>Manage teams work planning, operation and internal problems solving to meet with department objectives.</li>
<li>Enhance documentation templates related to his group.</li>
<li>Ensure that all documents, related to projects handled by his team, are properly saved and archived on company projects portal/server</li>
<li>Contribute to the enhancements of the execution work flow.</li>
<li> Ensure efficient processes are implemented. </li>
<li>Provide feedback to the Engineering & Services Manager on the performance of his team leaders as input into their performance evaluations.</li>
<li>Assess skills, knowledge, and abilities of candidates to make to identify developmental needs</li>
<li>Provide generic guidance and technical support to his teams.</li>
<li>Responsible for growing technical knowledge on existing and new offerings within his team</li>
<li>Responsible to assign an SME within his team to be a reference for each product (offering) delivered by his team</li>
<li>Plan and manage in-house and external training and development activities for his team</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
13+ years </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br>The HR Operations Director is accountable for the design, delivery, and continuous optimisation of the organisation’s core HR operational platform. The role ensures that all people processes, systems, and services operate with high efficiency, accuracy, and compliance while supporting a consistent and positive employee experience. Acting as the operational backbone of the HR function, the role translates people strategy into scalable operating models, reliable service delivery, and data‑driven insight that enables business performance and workforce sustainability.<br><br><br><u><b>Job Responsibilities 1</b></u>
<br>
HR Operating Model & Service Delivery Ownership
</span><p>Own and continuously refine the end‑to‑end HR operating model, including shared services, in‑house operations, and outsourced activities. Ensure reliable delivery of employee lifecycle processes such as onboarding, offboarding, workforce administration, employee records management, and service desk operations, with clear accountability for quality, consistency, and turnaround times.</p><br>
HR Systems, Data Integrity & Digital Enablement
<p>Act as the functional owner of the HR systems ecosystem, ensuring data accuracy, process integrity, and effective system utilisation. Lead ongoing system enhancements, integrations, and upgrades in partnership with IT and vendors, while enabling automation, standardisation, and improved access to workforce data and reporting.</p><br>
Payroll, Benefits & Workforce Administration Governance
<p>Provide governance and oversight of payroll, benefits administration, and workforce administration activities, whether delivered internally or through external providers. Ensure accuracy, timeliness, and control across all payroll cycles, benefits processes, and employee transactions, with strong coordination across HR, Finance, and third‑party providers.</p><br>
People Governance, Compliance & Risk Control
<p>Ensure HR operations comply with applicable employment regulations, internal policies, and governance standards across all operating locations. Lead HR audits, policy governance reviews, and operational risk assessments, embedding controls that mitigate people‑related risk and protect the organisation from compliance failures.</p><br>
Process Excellence & HR Operations Transformation
<p>Drive continuous improvement across HR operations through process simplification, standardisation, and digitisation. Lead operational transformation initiatives that improve efficiency, reduce manual effort, enhance employee experience, and support scalability as the organisation grows or restructures.</p><br>
HR Analytics, Reporting & Operational Insight
<p>Establish and govern HR operational metrics, service level agreements, and dashboards to track performance, trends, and issues. Use workforce data and people analytics to provide actionable insight to HR leadership and the business, supporting informed decision‑making and operational prioritisation.</p><br>
HR Operations Leadership & Capability Building
<p>Lead, develop, and hold accountable HR operations and shared services teams, building technical capability, service mindset, and operational discipline. Manage HR operations budgets, vendor relationships, and resource allocation to ensure cost‑effective delivery and sustained service quality.</p><br>
<br><br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br>
HR Operations & Service Delivery Design
<p>Strong understanding of how to design, operate, and optimise end‑to‑end HR operations and shared services models that deliver consistent, high‑quality employee services at scale.</p><br>
HR Systems & Process Automation
<p>Deep knowledge of HRIS platforms, system integrations, and process automation, with the ability to translate business requirements into efficient digital HR solutions.</p><br>
Payroll, Benefits & Workforce Administration Controls
<p>Solid expertise in payroll governance, benefits administration, and workforce data management, with an emphasis on accuracy, control, and risk mitigation.</p><br>
People Governance & Compliance Frameworks
<p>Comprehensive understanding of HR governance, policy management, and employment compliance requirements, and how to embed controls into HR operational processes.</p><br>
Operational Leadership & Change Execution
<p>Proven capability to lead teams through operational change, drive continuous improvement, manage stakeholders, and maintain service continuity during transformation.</p><br>
<br><br><br><u><b>Job Experience</b></u>
<br><strong>10–15+ years</strong> of progressive Human Resources experience, with substantial responsibility for HR operations, shared services, or HR delivery models.<br>
Proven experience leading HR operational scale, transformation, or service delivery optimisation in complex, multi‑location or matrixed organisations.<br>
Demonstrated hands‑on ownership of HR systems, payroll governance, compliance controls, and workforce administration within a corporate environment.<br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Acumen L4<br>Data Driven L4<br>Digital Integration L4<br>Drive Cost Optimization<br>HR Consulting L4<br>Leadership<br>People Advocacy L4<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Master's degree in Human Resource or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established tech companies across SaaS, MarTech, FinTech, and IT services.<br> Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team.<br> Role Type: Full-time Engagement: Independent Contractor About the company Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for ambitious B2B brands.<br> With over 13 years of experience, the team helps mid-market and enterprise organizations across the UK, Europe, and North America navigate complex sales cycles in sectors like FinTech, Healthcare, and Manufacturing.<br> They combine a consultative, question-based methodology with a cutting-edge sales tech stack to transform lead flow into tangible revenue.<br> Job Summary We are seeking a high-performing, trilingual Sales Development Representative to spearhead growth across the French and Spanish markets.<br> Joining a well-established organization with over 15 years of sales excellence and proven methodologies, you will act as the frontline of our business development efforts.<br> This is a remote-first opportunity for a professional who thrives in a fast-paced environment and wants to leverage their linguistic expertise to drive high-value pipeline for global SaaS clients.<br> Key Responsibilities Execute high-volume outbound prospecting, maintaining a baseline of 50 calls per day.<br> Conduct targeted outreach across French and Spanish territories to identify and qualify new business opportunities.<br> Consistently achieve a monthly target of 10 qualified outbound opportunities.<br> Manage and document all activity within Salesforce to ensure data integrity and pipeline visibility.<br> Collaborate with internal teams to refine messaging and optimize conversion rates in specific geographic markets.<br> Actively engage in ongoing coaching and training to master the company’s signature sales methodology.<br> ? Fully Remote: Work from anywhere with international teams ? Career Growth: Join companies in SaaS, MarTech, and B2B services ? Peer Community: Connect with high-performing sales professionals in our network ? Ongoing Support: Receive guidance from Huzzle before and after placement ? Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals Fluency in French, Spanish, and English (written and spoken).<br> Minimum of 2 years of experience in a Sales Development Representative (SDR) or Business Development (BDM) role.<br> Proven track record of meeting or exceeding outbound activity and meeting-set targets.<br> Proficiency with Salesforce CRM.<br> Ability to work within the UK (GMT) timezone.<br> Highly coachable, curious, and determined mindset with an affable communication style.<br> Nice-to-Haves Prior experience selling SaaS or technical solutions.<br> Experience working within an outsourced sales or agency environment.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><span>SUMMARY OF THE ROLE</span></p><br>Join our dynamic team as a sales specialist for retail, you will support the Sales manager in promoting and selling a range of Decorative products to new/existing/specified potential customers by utilizing Jotun’s sales tools and techniques to develop strong customer relationships to achieve budgeted sales, gross margin, days of outstanding sales, and with the aim of increasing Jotun market share and profitability.<br>This position reports to Retail Sales Manager and will be based in Algiers.<p>Responsibilities:</p><br><ul><li><p>Introduce, promote, and sell Decorative products to allocated customers and geographical territories through regular visits to maintain good relationships and obtain market information.</p><br></li><li><p>Execute sales policies and marketing activities in line with company rules and regulations to support business growth, uniformity, and business efficacy.</p><br></li><li><p>Have a robust follow-up on collection per assigned targets to ensure that company working capital conditions remain healthy.</p><br></li><li><p>Maintain good relationships, provide high-quality service to existing distributors, and attend to customers’ complaints.</p><br></li><li><p>Liaise with the client market and respond to inquiries, introducing products and services to dealers.</p><br></li><li><p>Conduct and regularly update territory mapping to assess market potential within the assigned geographical area, working closely with the designated area Sales Manager.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>We are looking for: </b></p><br><p><span><span>- Engineer / Architect / Sales University Degree.</span></span></p><br><p><span><span>- 2-3 years of Sales experience suitable in Retail.</span></span></p><br><p><span><span>- Strong interpersonal, communication skills</span></span></p><br><p><span><span>- Flexibility to travel in country.</span></span></p><br><p><span><span>- Good proficiency of English Language.</span></span></p><br><p><b>Competencies for this Position: </b></p><br><p><span><span><b>Effective communication</b>: communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</span></span></p><br><p><span><span><b>Execution</b>: adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</span></span></p><br><p><span><span><b>Business Development</b>: identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.</span></span></p><br><p><span><span><b>Influence makes</b>: an impact; convinces and persuades others; promotes plans and ideas successfully.</span></span></p><br><p><b>We offer: </b></p><br><p>Competitive compensation and benefits</p><br><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</p><br><p>Career development opportunities across multiple disciplines and geographies</p><br><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</p><br><p>A supportive and inclusive company culture where you can be your authentic self</p><br><p>A focus on having fun together through team buildings and social activities.</p><br><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Technover P SPA<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>16.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Algeria established in 2011, is one of the key markets within the MEIA region. With a production facility Jotun Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 100 employees, we aim to further strengthen Jotun’s position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br>The HR Operations Director is accountable for the design, delivery, and continuous optimisation of the organisation’s core HR operational platform. The role ensures that all people processes, systems, and services operate with high efficiency, accuracy, and compliance while supporting a consistent and positive employee experience. Acting as the operational backbone of the HR function, the role translates people strategy into scalable operating models, reliable service delivery, and data‑driven insight that enables business performance and workforce sustainability.<br><br><br><u><b>Job Responsibilities 1</b></u>
<br>
HR Operating Model & Service Delivery Ownership
</span><p>Own and continuously refine the end‑to‑end HR operating model, including shared services, in‑house operations, and outsourced activities. Ensure reliable delivery of employee lifecycle processes such as onboarding, offboarding, workforce administration, employee records management, and service desk operations, with clear accountability for quality, consistency, and turnaround times.</p><br>
HR Systems, Data Integrity & Digital Enablement
<p>Act as the functional owner of the HR systems ecosystem, ensuring data accuracy, process integrity, and effective system utilisation. Lead ongoing system enhancements, integrations, and upgrades in partnership with IT and vendors, while enabling automation, standardisation, and improved access to workforce data and reporting.</p><br>
Payroll, Benefits & Workforce Administration Governance
<p>Provide governance and oversight of payroll, benefits administration, and workforce administration activities, whether delivered internally or through external providers. Ensure accuracy, timeliness, and control across all payroll cycles, benefits processes, and employee transactions, with strong coordination across HR, Finance, and third‑party providers.</p><br>
People Governance, Compliance & Risk Control
<p>Ensure HR operations comply with applicable employment regulations, internal policies, and governance standards across all operating locations. Lead HR audits, policy governance reviews, and operational risk assessments, embedding controls that mitigate people‑related risk and protect the organisation from compliance failures.</p><br>
Process Excellence & HR Operations Transformation
<p>Drive continuous improvement across HR operations through process simplification, standardisation, and digitisation. Lead operational transformation initiatives that improve efficiency, reduce manual effort, enhance employee experience, and support scalability as the organisation grows or restructures.</p><br>
HR Analytics, Reporting & Operational Insight
<p>Establish and govern HR operational metrics, service level agreements, and dashboards to track performance, trends, and issues. Use workforce data and people analytics to provide actionable insight to HR leadership and the business, supporting informed decision‑making and operational prioritisation.</p><br>
HR Operations Leadership & Capability Building
<p>Lead, develop, and hold accountable HR operations and shared services teams, building technical capability, service mindset, and operational discipline. Manage HR operations budgets, vendor relationships, and resource allocation to ensure cost‑effective delivery and sustained service quality.</p><br>
<br><br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br>
HR Operations & Service Delivery Design
<p>Strong understanding of how to design, operate, and optimise end‑to‑end HR operations and shared services models that deliver consistent, high‑quality employee services at scale.</p><br>
HR Systems & Process Automation
<p>Deep knowledge of HRIS platforms, system integrations, and process automation, with the ability to translate business requirements into efficient digital HR solutions.</p><br>
Payroll, Benefits & Workforce Administration Controls
<p>Solid expertise in payroll governance, benefits administration, and workforce data management, with an emphasis on accuracy, control, and risk mitigation.</p><br>
People Governance & Compliance Frameworks
<p>Comprehensive understanding of HR governance, policy management, and employment compliance requirements, and how to embed controls into HR operational processes.</p><br>
Operational Leadership & Change Execution
<p>Proven capability to lead teams through operational change, drive continuous improvement, manage stakeholders, and maintain service continuity during transformation.</p><br>
<br><br><br><u><b>Job Experience</b></u>
<br><strong>10–15+ years</strong> of progressive Human Resources experience, with substantial responsibility for HR operations, shared services, or HR delivery models.<br>
Proven experience leading HR operational scale, transformation, or service delivery optimisation in complex, multi‑location or matrixed organisations.<br>
Demonstrated hands‑on ownership of HR systems, payroll governance, compliance controls, and workforce administration within a corporate environment.<br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Acumen L4<br>Data Driven L4<br>Digital Integration L4<br>Drive Cost Optimization<br>HR Consulting L4<br>Leadership<br>People Advocacy L4<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Master's degree in Human Resource or any related field<br><br><br><br>
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<h2 class="h5">Job description</h2>
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<p><span>SUMMARY OF THE ROLE</span></p><br>Join our Dynamic as an Instrumentation technician you will be responsible for executing maintenance works of all assets related to the Operations as delegated by your line Manager in line with Group Maintenance Guidelines, Procedures, and HSEQ Management System. <br>This position is based in Freha Factory, and reports to the Maintenance Planner.<p>Responsibilities:</p><br><ul><li><p>Execute preventive, corrective, and predictive maintenance activities in accordance with established maintenance standards, procedures, and safety requirements to ensure optimal equipment performance and reliability. </p><br></li><li><p>Diagnose equipment faults and perform timely repairs or replacement of defective components, parts, and systems to minimize downtime and maintain operational efficiency. </p><br></li><li><p>Support the continuous operation, reliability, and quality performance of production equipment, utilities, and facility assets. </p><br></li><li><p>Adhere to and promote 5S workplace organization standards to maintain a safe, clean, and efficient working environment. </p><br></li><li><p>Evaluate maintenance inspection findings, identify corrective actions, and develop effective plans to close identified gaps and prevent recurrence. </p><br></li><li><p>Contribute to continuous improvement initiatives aimed at enhancing equipment reliability, maintenance effectiveness, and operational performance. </p><br></li></ul><br><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><span><span><b>We are looking for:</b></span></span></p><br><ul><li><span><span>Instrumentation University degree.</span></span></li><li><span><span>Between 02 to 04 years of relevant experience.</span></span></li><li><span><span>Proficient in communicating in English Language (Both written and verbal).</span></span></li></ul><p><span><span><b>we offer:</b></span></span></p><br><ul><li><span><span>Competitive compensation and benefits</span></span></li><li><span><span>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</span></span></li><li><span><span>Career development opportunities across multiple disciplines and geographies</span></span></li><li><span><span>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</span></span></li><li><span><span>A supportive and inclusive company culture where you can be your authentic self</span></span></li><li><span><span>A focus on having fun together through team buildings and social activities.</span></span></li></ul><p><span><span><b>Competencies for this Position:</b></span></span></p><br><p><b>Effective communication: </b>communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</p><br><p><b>Execution:</b> adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br><p><b>Professional expertise</b>: demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.</p><br><p><b>Constructive teamwork</b> co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Technover P SPA<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>17.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Algeria established in 2011, is one of the key markets within the MEIA region. With a production facility Jotun Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 100 employees, we aim to further strengthen Jotun’s position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>We are seeking a skilled and passionate Pizza Chef (Italian Pizzaiolo Style) to join our culinary team.<br> The ideal candidate will have proven experience preparing authentic, high-quality Italian-style pizzas and a strong understanding of traditional pizza-making techniques.<br> The Pizza Chef will be responsible for the complete pizza-making process, including dough preparation, fermentation, hand stretching, topping, baking, and finishing .<br> The successful candidate will have excellent technical skills, strong attention to detail, and the ability to consistently produce exceptional pizzas in a fast-paced, premium restaurant environment.<br> Key Responsibilities: Prepare and cook authentic Italian-style pizzas , including Neapolitan, Roman, or other regional styles Mix and ferment fresh pizza dough daily using traditional methods Operate and maintain wood-fired , gas , or stone ovens for optimal pizza cooking Slice, prepare, and store fresh pizza toppings, sauces, and cheeses Monitor oven temperature and cooking times to ensure pizzas are cooked evenly and to specification Ensure food quality, presentation, and portion control standards are consistently met Maintain cleanliness and organization of the pizza station and kitchen area Comply with food safety, hygiene, and sanitation standards Collaborate with kitchen staff and management to refine recipes and contribute to menu development At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Minimum 2–3 years' professional experience as a Pizza Chef, Pizzaiolo, or similar role.<br> Proven experience preparing Italian-style pizza in a professional restaurant or pizzeria.<br> Strong knowledge of traditional Italian pizza-making techniques.<br> Excellent understanding of dough hydration, fermentation, proofing, and temperature control .<br> Strong hand-stretching and dough-handling skills.<br> Experience working with professional pizza ovens.<br> Knowledge of Neapolitan-style pizza is highly desirable.<br> Knowledge of Italian ingredients and traditional flavour combinations.<br> Strong understanding of food safety and HACCP standards.<br> Ability to maintain consistency and quality during high-volume service.<br> Strong organisational and time-management skills.<br> Excellent attention to detail.<br> Ability to work effectively as part of a multicultural kitchen team.<br> Professional appearance, positive attitude, and strong work ethic.<br> Culinary qualification or formal pizzaiolo training is an advantage.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Job Summary We’re hiring a Hostess at Little Krazy, a whimsical fine-dinning restaurant.<br> As a Hostess , you will welcome customers, provide detailed knowledge of the menu, make personalized recommendations, and ensure every guest feels the rhythm, warmth, and energy of Saudi hospitality.<br> This role combines professional service, salesmanship, and storytelling flair to deliver a unique and memorable dining journey.<br> You’re not just waiting tables — you’re setting the stage for an unforgettable experience.<br> You’ll be welcoming guests with energy, unique flair, and a bold personality.<br> Your presence, voice, and energy should echo that spirit.<br> Whether it’s through a warm smile, storytelling, or helping guests discover new flavors, your job is to turn every visit into a cultural experience.<br> The role is based in Riyadh Saudi Arabia, and all relocation, flights, visa is sponsored by the company.<br> Instagram: https://www.<br>instagram.com/littlekrazy_sa?<br>utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw== Key Responsibilities: Warmly greet guests with enthusiasm.<br> Present, explain, and promote the menu, including specials, ingredients, preparation methods, and cultural context.<br> Proactively upsell premium dishes, chef’s specials, signature drinks, and desserts to enhance the guest experience and boost revenue.<br> Make confident, thoughtful recommendations based on guest preferences and dietary needs.<br> Accurately take food and beverage orders and input them into the POS system.<br> Ensure guest satisfaction throughout the meal and anticipate their needs proactively.<br> Handle complaints or concerns promptly and professionally, escalating when necessary.<br> Embody and express the spirit of the theme through language, tone, energy, and style of service.<br> Maintain full knowledge of all food and beverage offerings, including allergens and dietary options.<br> Work closely with kitchen and bar staff to ensure timely and accurate order fulfillment.<br> Assist in table setting and resetting according to restaurant standards.<br> Maintain a clean and organized service area.<br> Uphold hygiene and grooming standards and wear the designated themed uniform with pride.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Seasonal Visa Flights into the country for non-citizens and yearly return flights back home Accommodation - Company shared accommodation Transportation to work is provided 8hrs work, 6 days a week.<br> 21 days annual leave Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience in a 5 star hotel or fine-dinning restaurant.<br> Fluency in Arabic and English Basic POS and order management skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<h2 class="h5">Job description</h2>
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<br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span> Pay Band</span></strong></p><br><br><p><strong><span> Location</span></strong></p><br><br><p><strong><span> Duration</span></strong></p><br><br><p><strong><span> Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br> <br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br> <br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New & existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer. CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration & Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes. </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example. You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional & Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge & Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating & Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly & effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning & Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assurer le contr le des analyses faites par l' quipe, la validation ou le refus des transactions escalad es par les quipes op rationnelles. Validation des propositions de d claration de soup on (DS) faites par les analystes Conformit ou escalad es par la ligne m tier. Centraliser et traiter les flux d'informations en qualit de correspondant CTRF. Veille la fiabilit de la documentation recueillie des relations d'affaires dans le cadre des dossiers d'Entr e En Relation (EER), des clients personnes morales mais galement dans le cadre des r visions des dossiers suivant la r glementation et les proc dures internes. Veille l'assurance d'une analyse pr cise et approfondie des documents r colt s pour le dossier KYC. Inculquer l' quipe Conformit une attitude responsable, mature et professionnelle, via une bonne gestion du temps et des priorit s et dans le respect des coll gues et de la hi rarchie. Piloter la formation et la mont e en comp tences de l' quipe de la soci t sur les enjeux de Conformit et de LBC-FT (Lutte contre le Blanchiment de Capitaux et le Financement du Terrorisme). Assurer le traitement des alertes et les rapports dans les d lais. Elaborations des rapports r glementaires. Suivre la mise en place et la cl ture des actions relatives aux mesures conservatoires mises pas les organes comp tents et/ou par la COSOB l' gards de la client le/prospect. Assurer la sensibilisation de la ligne m tier en prenant en consid ration les constats d j soulev s par les diff rentes missions de contr le permanent. Assurer une assistance l' quipe du contr le permanent notamment sur les proc dures qui rel vent du p rim tre de la Conformit . Assurer une assistance la ligne m tier dans le cadre des ouvertures, des sorties (Exit) ou des rectifications de relations d'affaires tout en respectant les proc dures AML KYC - Participer la r daction et la mise en place des proc dures Conformit . Assurer un suivi du programme de r vision des dossiers clients, notamment les clients risque lev .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+5 en droit, finance, audit ou domaine similaire. Exp rience de 3 5 ans dans un poste similaire. Bonne connaissance de la r glementation et du contr le interne. Rigueur, int grit , sens de l'organisation et esprit d'analyse. Ma trise du Pack Office.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Véritable ambassadeur(trice) de l’élégance et de l’art de recevoir, le/la Guest Relations Agent chez Sofitel incarne l'excellence du service de luxe.</p><br><p>Sa mission principale est de sublimer le séjour de chaque hôte, en particulier les clients VIP et les membres de fidélité. Sous la supervision de sa hiérarchie, il/elle anticipe les moindres désirs, devance les attentes et crée des expériences sur-mesure « Cousu Main » afin de faire rayonner le prestige et le raffinement de l'établissement.</p><br><p><strong>Missions Principales : </strong></p><br><ul><li>Accueillir les hôtes selon les standards 5 étoiles, assurer un suivi ultra-personnalisé tout au long de leur séjour et exécuter avec précision les attentions de bienvenue (notes manuscrites, cadeaux personnalisés) en coordination avec le Housekeeping et la Restauration.</li><li>Recueillir quotidiennement les commentaires des clients, traiter les demandes complexes et résoudre les situations délicates avec un tact absolu et une réactivité immédiate afin de garantir un séjour sans couture.</li><li>Renseigner rigoureusement le profil et les préférences des clients dans le système de gestion de l'hôtel (PMS).</li><li>Se référer directement au <strong>Guest Relations Coordinator</strong> et au <strong>Guest Relations Supervisor</strong> pour la gestion opérationnelle et le suivi des dossiers VIP.</li><li>Transmettre les rapports d'incidents majeurs, les indicateurs de satisfaction et les cas critiques à sa hiérarchie.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Expérience préalable réussie dans l'hôtellerie de luxe (5 étoiles), avec une parfaite maîtrise de ses codes et standards.</li><li>Capacité éprouvée à travailler dans une structure d'équipe hiérarchisée et dynamique.</li><li>Maîtrise parfaite et fluide de l’anglais, du français et de l’arabe.</li><li>Présentation irréprochable, élégance naturelle et excellente expression écrite pour la rédaction des correspondances clients.</li><li>Passion innée pour le service haut de gamme, grand sens du détail, discrétion absolue et forte capacité d'écoute pour tisser un lien de confiance immédiat avec une clientèle exigeante.</li></ul> </div>