Database Developer Jobs
222 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The SAP Technical Lead is responsible for analyzing, designing, developing and testing SAP reports, enhancements, interfaces, forms, workflows and conversion programs. The position performs relevant SAP configuration and testing while also stays responsible for the designs and development of test plans for executing unit, integration, system and performance tests.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Act as the technical expert, ensuring quick turnaround in identifying application issues and providing timely solutions.</p><br> <p>Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of projects, interfaces and technical developments.</p><br> <p>Transform business function requirements into technical program specs to code, test and debug programs.</p><br> <p>Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity.</p><br> <p>Perform performance tuning to improve performance over multiple functions</p><br> <p>Engage other technical team members in the design, delivery, and deployment of solutions.</p><br>
<p>Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLA's.</p><br> <p>Manage operational support, performing work during change windows as well as providing on-call support as required by the team.</p><br> <p>Undertake performance tuning activities for SAP integration activities.</p><br> <p> Mentor and coach junior developer resources.</p><br> <p>Provide technical expert services on new and existing initiatives.</p><br> <p>Responsible to create and manage custom portal development.</p><br> <p>Responsible to design and develop applications consistent with the UI strategy.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong knowledge on SAP CAP Development.</p><br> <p>Strong knowledge on Node.js, XSOData, Workflow and Hana Calculation views.</p><br> <p>Strong knowledge and working experience in UI5 related programming like JavaScript, HTML5, CSS, JQuery and CDS Developments.</p><br> <p>Strong debugging knowledge on Node, XSOData services and Custom Fiori Applications.</p><br> <p>Knowledge in OData and CPI Integration with Cloud Applications.</p><br> <p>Working experience in SAP Business Application studio and SAP Web IDE.</p><br> <p>Portal Applications and Standards, Content Management Systems, AJAX and XML technologies.</p><br> <p>Knowledge on UI5 components such as List, Table, Expandable, and Smart Table,etc</p><br> <p>Prior experience in HTML, XML, JavaScript, SQL, Java or C#, SOAP-based web services</p><br> <p>Extensive experience with Agile or iterative development methodologies.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Project Management L4<br>API Ecosystem/Development L4<br>Service Level Agreements L4<br>Application Programming Interfaces L4<br>Agility<br>Build High-Performing Teams<br>Machine Learning Algorithms L4<br>AI Fluency<br>Provide Direction<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in COMPUTER RELATED FIELD or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Native French; Excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Dutch communication skills (at least C1 level for both spoken and written); Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2W3</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Document Controller ensures that the organization documents, contracts, correspondence letters, agreements, commercial documents, samples, method statements are properly received and accurately recorded in a worthy manner which will be distributed internally/externally as per approved distribution matrix to concern departments, discipline, stakeholder etc. The role leads in adopting Company quality policy and procedures throughout service with Company by keeping aware of basic ISO standards which helps to maintain and follow consistency methodology in projects.
</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Maintain an organized and efficient document control system, including both electronic and physical filing systems.</p><br>
<p>Receive, log, and distribute incoming documents to relevant departments or personnel in a timely manner.</p><br>
<p>Ensure that all documents are properly labeled, classified, and stored according to established procedures and standards.</p><br>
<p>Monitor document revisions and updates, ensuring that the latest versions are readily available to authorized users.</p><br>
<p>Assist in the creation, formatting, and editing of documents as needed, including ensuring compliance with document templates and standards.</p><br>
<p>Facilitate document review and approval processes, tracking progress and ensuring that deadlines are met.</p><br>
<p>Perform regular audits and quality checks on document management processes to maintain accuracy and integrity.</p><br>
<p>Provide training and support to staff members on document control procedures and systems.</p><br>
<p>Generate reports and metrics related to document control activities, such as document status, distribution, and access logs.</p><br>
<p>Maintain confidentiality and security of sensitive documents and information, adhering to privacy regulations and Company policies.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in ISO documentation standards</p><br>
<p>Knowledge in use of spreadsheets, database, word processing and selected job specific software</p><br>
<p>Knowledge of records management principles and procedures including record keeping and filing principles</p><br>
<p>and practices</p><br>
<p>Good working knowledge of English, both written and verbal</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Database Knowledge L1<br>Recordkeeping and Logs L1<br>Customer Document Analysis L1<br>Data Archiving L1<br>Agility<br>Records Management L1<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview:</p><p>The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.</p><p>Primary Workflow:</p><ul><li>Spares management inbound and outbound the warehouse</li><li>Handle quarterly stock take in Local Warehouse & Service Partner Warehouses</li><li>Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)</li><li>Conduct onsite physical & logical audits for proactive sparing.</li><li>Perform quarterly onsite preventive maintenance per assigned customer.</li><li>Handle spare parts deliveries to FE, SeP & client.</li><li>Issuance of IMR’s, POR’s</li><li>Assist VCA’s & BDA’s for investigating missing parts from stock counting.</li><li>Customer communication</li><li>Updating TRT internal procedures</li><li>Learning additional technical and non-technical skills.</li><li>Sourcing Local Service Partners</li><li>Sourcing Local Logistic Partner / Supplier</li></ul><p><br></p><p>Required Deliverables:</p><ul><li>Ensure above 95% accuracy between NetSuite inventory database and actual TRT & SeP warehouse spares.</li><li>Ensure all supported incidents or tickets are resolved within SLAs.</li><li>Ensure all customer communication is prompt, professional and reliable.</li><li>Ensure all commitments made to customers are met or re-scheduled with the customer’s knowledge and approval.</li><li>Continuously learn additional technical and non-technical skills</li><li>Escalate calls through the correct channels promptly.</li><li>24 x 7 Support Structure</li><li>Comply fully with company policy to always protect the interests of TRT.</li><li>Ensure local SeP is available for onsite requirements.</li><li>Working with VCA team for local parts sourcing</li></ul><p>Accountabilities:</p><ul><li>Local ticket management/status monitoring and make sure they are resolved within SLAs.</li><li>Warehouse inventory movement monitoring</li><li>Ensure warehouse parts labelling & binning is compliant with TRT global standard</li><li>Ensure procedures are properly followed when onsite</li><li>Ensure on time support for spare parts</li></ul><p>Disaster Recovery:</p><ul><li>Coordination within FE / SeP team for urgent part requirement onsite</li><li>Handle coordination & keep good working relationships with logistics and service partners.</li><li>Coordination with known local vendors for urgent logistics sparing.</li><li>Coordination with VCA, BDA & GSD division for parts needed for a call.</li><li>Coordination with VCA, BDA & GSD division for inventory movement</li><li>Appropriate escalation to Shift leader or Field Services Team Leader when necessary.</li></ul><p><br></p><p>Service Call Updates:</p><ul><li>Ensure timely updating to GSD & FE for calls requiring additional parts on-site.</li><li>Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.</li></ul><p>OH&S Work Environment:</p><ul><li>Ensure that the warehouse or technical work areas remain clean and always organized.</li><li>Ensure that you adhere to ESD procedures.</li><li>Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements:</p><ul><li>Candidates must possess a college degree. Training and Certification would be an advantage.</li></ul><p>· Certification on Various Networking platforms</p><p>· Strong understanding of Networking fundamentals</p><p>· Cisco and Juniper Certification preferred.</p><p>· Solaris – Oracle Certified Professional</p><p>· VMWare – VMWare Certified Professional</p><p>· TSM - IBM Certified Deployment Professional</p><p><br></p><ul><li>Preferably have 7 years up of experience in IT spare parts control & warehouse maintenance</li></ul><p>Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>Manage orders. Follow up on sales performance. Provide effective commercial support. Contribute to the growth of our commercial activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Expert in order tracking, database management, and commercial support. Experience in a similar role.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure the design and maintenance of a database of inputs. Coordinate annual and multi-year forecasts for all factory purchases. Ensure adjustment of supply programs within the framework of stock regulation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Basic training: Bachelor's or Master's degree in management/economics or equivalent. Professional training: general management, MS Office, Sage, implemented management software.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p><ul> <li>Prospecting for new clients (companies, individuals)</li> <li>Identifying training needs</li> <li>Proposing appropriate solutions (catalog or customized)</li> <li>Developing and monitoring quotes and commercial proposals</li> <li>Ensuring negotiation and conclusion of sales</li> <li>Retaining existing customers</li> <li>Monitoring training actions (registrations, satisfaction)</li> <li>Participating in events (trade shows, forums, open days)</li> <li>Updating the customer database (CRM)</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Candidate Profile:</strong></p><ul> <li>Diploma: Bac+2 to Bac+5 in commerce, marketing or equivalent</li> <li>Experience: Minimum 1 to 2 years in training or services</li> <li>Good knowledge of the professional training sector</li> <li>Mastery of the French language</li> <li>Vehicle preferred</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensures the design and maintenance of an input database. Coordinates annual and multi-year forecasts for all factory purchases. Ensures the purchase of raw materials, packaging items, spare parts, consumables, laboratory reagents, etc. Adjusts procurement programs within the framework of stock regulation. Ensures that all purchases comply with quality, price, and deadline requirements. Ensures the proper management of operations related to the preparation of import files (bank domiciliation, transit) when requested. Organizes the supply chain, sets up a delivery schedule, and maintains permanent contact with suppliers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Basic training: Bachelor's or Master's degree in management/economics or equivalent. Professional training: general management, MS Office, Sage, implemented management software.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><li><font dir="auto" ><font dir="auto" >Ensures the design and maintenance of an input database.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Coordinates annual and multi-year forecasts for all factory purchases.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensures the purchase of raw materials, packaging materials, spare parts, consumables, laboratory reagents, etc.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensures the readjustment of supply programs within the framework of inventory regulation</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensures that all purchases are made in accordance with quality, price, and delivery time requirements.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensures the proper management of operations related to the preparation of import files (bank domiciliation, transit) when requested.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Organizes the supply chain, establishes a delivery schedule, and maintains ongoing communication with suppliers.</font></font></li>
<p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b><font dir="auto" ><font dir="auto" >Basic education:</font></font></b><font dir="auto" ><font dir="auto" > Bachelor's or Master's degree in management/economics or equivalent.</font></font><br>
</p>
<p><b><font dir="auto" ><font dir="auto" >Professional training:</font></font></b><font dir="auto" ><font dir="auto" > general management, MS Office, Sage, management software implementation</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Under the overall supervision of the Chief of Mission (CoM) in Algeria and the direct supervision of the Programme Manager Migration and Development, and in coordination with relevant units within the Country Office (CO), the Project Associate Migration and Development will be responsible and accountable for supporting the implementation of migration and development interventions in Algeria. The position will support in contributing to the implementation of activities under programmes such as NAMAD III, as well as other initiatives related to livelihoods, reintegration, migration governance, and diaspora engagement. The incumbent will provide operational, administrative, and coordination support to assist in the timely and effective delivery of activities targeting migrants, returnees, and host communities, in close coordination with relevant programme units, including Assisted Voluntary Return & Reintegration (AVRR), protection, and other thematic areas.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in social sciences, migration studies, economics, business administration or related fields from an accredited academic institution with three years of relevant professional experience.</li><li>High School diploma with five years of relevant professional experience.</li><li>Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</li><li>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.</li><li>Knowledge of reviewing, verifying, and validating information and supporting documentation to ensure accuracy and procedural compliance;</li><li>Has the ability to organise and coordinate multiple assignments while maintaining accurate records and meeting established deadlines;</li><li>Competent in applying established rules, procedures, and guidelines to process transactions and address routine operational issues;</li><li>Skilled in preparing clear and concise correspondence, reports, and supporting documentation using standard formats and templates; and.</li><li>Capable of establishing effective working relationships and communicate professionally with stakeholders from diverse cultural and organisational backgrounds.</li><li>For this position, fluency in French and English is required (oral and written).</li><li>Working knowledge of Arabic.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p></p><ul> <li><font dir="auto" ><font dir="auto" >Provide administrative and commercial support to the sales team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare and follow up on quotes, purchase orders and invoices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage customer calls, emails and requests.</font></font></li> <li><font dir="auto" ><font dir="auto" >Update the customer database and the CRM.</font></font></li> <li><font dir="auto" ><font dir="auto" >Track deliveries and ensure coordination with logistics.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Good mastery of computer tools, especially Office Suite (Excel) and the Google environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Very organized and rigorous.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to monitor and process multiple files simultaneously.</font></font></li> <li><font dir="auto" ><font dir="auto" >Meticulous classification of archives.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of accounting.</font></font></li> <li><font dir="auto" ><font dir="auto" >Invoice management and customer payment tracking.</font></font></li> <li><font dir="auto" ><font dir="auto" >Digital prospecting for new clients.</font></font></li> <li><font dir="auto" ><font dir="auto" > comfortable with new technologies, especially AI assistants.</font></font></li> </ul><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul> <li><font dir="auto" ><font dir="auto" >My perfect command of French (required).</font></font></li> <li><font dir="auto" ><font dir="auto" >University or technical degree in accounting, management, administration or other technical field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Professional experience would be an asset.</font></font></li> <li><font dir="auto" ><font dir="auto" >Living in Blida or the surrounding area.</font></font></li> </ul><p></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" >To ensure the installation and corrective and preventive maintenance of medical analysis laboratory equipment marketed by the company.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the intervention and installation reports</font></font></li> <li><font dir="auto" ><font dir="auto" >Write up operational procedures and work instructions related to maintenance activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare documents relating to interventions and the condition of equipment and activity reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop a framework for interventions</font></font></li> <li><font dir="auto" ><font dir="auto" >Diagnose the faults and propose the most suitable solutions</font></font></li> <li><font dir="auto" ><font dir="auto" >Receiving customers and presenting the company's after-sales service offerings</font></font></li> <li><font dir="auto" ><font dir="auto" >Building customer loyalty and trust</font></font></li> <li><font dir="auto" ><font dir="auto" >Create customer records and build a database</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare activity reports and report to the authorized manager.</font></font></li> <li><font dir="auto" ><font dir="auto" >Report to superiors any observation that could protect the company's interests or improve management</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform related tasks</font></font></li> <li><font dir="auto" ><font dir="auto" >To carry out all tasks assigned by one's superiors</font></font></li> <li><font dir="auto" ><font dir="auto" >Participating in conferences and seminars</font></font></li> <li><font dir="auto" ><font dir="auto" >Replacing an absent colleague (on assignment, leave or other)</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in inventory work</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the company's various committees</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform all related tasks assigned by superiors</font></font></li> </ul> <div> <b><u><font dir="auto" ><font dir="auto" >Job requirements:</font></font></u></b> </div> <ul> <li><font dir="auto" ><font dir="auto" >Suitable for travel throughout the national and international territory</font></font></li> <li><font dir="auto" ><font dir="auto" >Remain available and reachable at all times</font></font></li> <li><font dir="auto" ><font dir="auto" >Free from any commitment</font></font></li> </ul> <p> <b><u><font dir="auto" ><font dir="auto" >Know :</font></font></u></b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Electromechanical engineer or equivalent recognized qualification</font></font></li> <li><font dir="auto" ><font dir="auto" >At least 3 years of experience in the field</font></font></li> </ul> <p> <b><u><font dir="auto" ><font dir="auto" >Interpersonal skills:</font></font></u></b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Good communication and interpersonal skills</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamism, organization and professionalism</font></font></li> </ul> <p> <b><u><font dir="auto" ><font dir="auto" >Expertise:</font></font></u></b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Proficiency in computer tools (Microsoft Office suite)</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent in French and English</font></font></li> </ul> <p> <b><font dir="auto" ><font dir="auto" >If you match this profile, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" ><font dir="auto" >on the apply tab</font></font></b> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li><font dir="auto" ><font dir="auto" >Suitable for travel throughout the national and international territory</font></font></li> <li><font dir="auto" ><font dir="auto" >Remain available and reachable at all times</font></font></li> <li><font dir="auto" ><font dir="auto" >Free from any commitment</font></font></li> </ul> <p><br></p><span ><span ><ul > </ul></span></span><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Document Controller ensures that the organization documents, contracts, correspondence letters, agreements, commercial documents, samples, method statements are properly received and accurately recorded in a worthy manner which will be distributed internally/externally as per approved distribution matrix to concern departments, discipline, stakeholder etc. The role leads in adopting Company quality policy and procedures throughout service with Company by keeping aware of basic ISO standards which helps to maintain and follow consistency methodology in projects.
</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Maintain an organized and efficient document control system, including both electronic and physical filing systems.</p><br>
<p>Receive, log, and distribute incoming documents to relevant departments or personnel in a timely manner.</p><br>
<p>Ensure that all documents are properly labeled, classified, and stored according to established procedures and standards.</p><br>
<p>Monitor document revisions and updates, ensuring that the latest versions are readily available to authorized users.</p><br>
<p>Assist in the creation, formatting, and editing of documents as needed, including ensuring compliance with document templates and standards.</p><br>
<p>Facilitate document review and approval processes, tracking progress and ensuring that deadlines are met.</p><br>
<p>Perform regular audits and quality checks on document management processes to maintain accuracy and integrity.</p><br>
<p>Provide training and support to staff members on document control procedures and systems.</p><br>
<p>Generate reports and metrics related to document control activities, such as document status, distribution, and access logs.</p><br>
<p>Maintain confidentiality and security of sensitive documents and information, adhering to privacy regulations and Company policies.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in ISO documentation standards</p><br>
<p>Knowledge in use of spreadsheets, database, word processing and selected job specific software</p><br>
<p>Knowledge of records management principles and procedures including record keeping and filing principles</p><br>
<p>and practices</p><br>
<p>Good working knowledge of English, both written and verbal</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Database Knowledge L1<br>Recordkeeping and Logs L1<br>Customer Document Analysis L1<br>Data Archiving L1<br>Agility<br>Records Management L1<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>ABOUT THE ROLE</p><p>We are seeking a highly skilled and experienced DevOps Engineer to join our Cloud Operations squad. The ideal candidate will have a strong background in building high-performance, scalable, mission-critical, and secure systems in the cloud to scale our infrastructure further with efficient tools such as Kubernetes and Terraform. You will drive the evolution of major parts of our growing platform, serving millions of customers across multiple countries. You will be joining our amazing and diverse team, learning and helping others to learn something new every day.</p><p>Key Responsabilities</p><ul><li>Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environment</li><li>Improve our CI/CD process and increase the level of automation at Yassir in order to increase our efficiency</li><li>Play a key role in handling incidents, and support engineering teams with their infrastructure needs</li><li>Develop infrastructure as code as required</li><li>Introduce processes, documentation, best practices, and tools that would help our engineering teams be more productive</li><li>Automate deployment and scaling processes to minimize downtime.</li><li>Continuously improve infrastructure and processes to increase efficiency and reduce costs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 8+ years of experience in a similar role building and maintaining large-scale, distributed infrastructure environments in the cloud</li><li>Strong experience with Linux administration and scripting languages (Bash, Python, TypeScript, etc)</li><li>Proven Experience working with Containers and Container Orchestration technologies such as Docker, Kubernetes</li><li>Proven Experience with configuration management tools such as Terraform, CDK for Terraform, Pulumi</li><li>Proven Experience working with cloud infrastructure and services (GCP, AWS, Azure) with at least 1 year of experience building and maintaining services in GCP</li><li>Previous experience with CI/CD processes</li><li>Previous experience with Node.JS or Python</li><li>Strong understanding of network protocols and security best practices.</li><li>Familiar with relational and non-relational database models (MySQL, PostgreSQL, MongoDB, and Redis)</li><li>Experience with ElasticSearch, LogStash, and Kibana is a plus</li><li>Experience with Prometheus and Grafana is a plus.</li><li>Outstanding written & verbal communication skills</li><li>Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines</li><li>Highly organized, creative, and critical thinker</li><li>Strong problem-solving and analytical skills</li><li>Comfortable working in an entrepreneurial environment</li><li>Organized and obsessive about details</li><li>Hard-working, passionate, and looking to embrace the challenge</li><li>Bachelor's Degree in Computer Science or related field.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span>The Lead Cost Control Engineer is responsible to manage and optimize project expenditures throughout the construction lifecycle, ensuring adherence to budgetary constraints, including overseeing cost estimation, tracking, and reporting processes, identifying variances and implementing corrective actions to maintain financial targets. Through meticulous analysis and strategic planning, the role maximizes cost efficiency and support the timely delivery of high-quality projects.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span>Develop and implement cost control procedures and systems to monitor project expenditures and ensure adherence to budgetary constraints.</span></span></span></p><br>
<p><span><span><span>Collaborate with project managers and stakeholders to establish project budgets, cost forecasts, and expenditure plans.</span></span></span></p><br>
<p><span><span><span>Conduct detailed cost estimation and analysis for project components, materials, labor, and overhead expenses.</span></span></span></p><br>
<p><span><span><span>Track and analyze project costs, identifying variances, trends, and potential cost-saving opportunities.</span></span></span></p><br>
<p><span><span><span>Prepare regular cost reports and presentations for project stakeholders, highlighting key financial metrics and performance indicators.</span></span></span></p><br>
<p><span><span><span>Review contractor and vendor invoices, verifying accuracy and adherence to contract terms and pricing agreements.</span></span></span></p><br>
<p><span><span><span>Evaluate change orders and variations to assess their impact on project costs and timelines, and negotiate with stakeholders as necessary.</span></span></span></p><br>
<p><span><span><span>Implement cost control measures to mitigate risks and minimize cost overruns, including value engineering and cost-saving initiatives.</span></span></span></p><br>
<p><span><span><span>Provide guidance and support to project teams on cost-related matters, offering recommendations for cost-effective solutions and strategies.</span></span></span></p><br>
<p><span><span><span>Continuously monitor market trends, pricing fluctuations, and regulatory changes that may impact project costs, and adjust cost control strategies accordingly.</span></span></span></p><br>
<p><span><span><span>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span>Proficiency in financial analysis techniques to assess project costs, identify trends, and analyze variances. This includes knowledge of financial modeling, cost estimation methodologies, and understanding of accounting principles.</span></span></span></p><br>
<p><span><span><span>Strong project management skills to effectively plan, organize, and prioritize tasks related to cost control activities. This includes the ability to coordinate with multiple stakeholders, manage timelines, and ensure alignment with project objectives.</span></span></span></p><br>
<p><span><span><span>Familiarity with cost control software and tools such as Primavera, Procore, or similar platforms used for budget tracking, forecasting, and reporting. Proficiency in using spreadsheets and database software for data analysis and reporting is also essential.</span></span></span></p><br>
<p><span><span><span>Knowledge of contract management principles and experience in reviewing contracts, change orders, and vendor agreements to ensure compliance with cost control objectives. This includes the ability to negotiate terms and resolve disputes related to project costs.</span></span></span></p><br>
<p><span><span><span>Excellent communication and interpersonal skills to effectively liaise with project teams, contractors, vendors, and other stakeholders. The ability to convey complex cost-related information clearly and concisely, as well as collaborate with cross-functional teams, is crucial for success in this role.</span></span></span></p><br>
<p><span><span><span>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus.</p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Change Management L3<br>Claim Studies L3<br>Cost Control L3<br>Financial Reporting L3<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Time and Task Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><span>ABOUT THE ROLE</span><br> <span>We are seeking a highly skilled and experienced DevOps Engineer to join our Cloud Operations squad. The ideal candidate will have a strong background in building high-performance, scalable, mission-critical, and secure systems in the cloud to scale our infrastructure further with efficient tools such as Kubernetes and Terraform. You will drive the evolution of major parts of our growing platform, serving millions of customers across multiple countries. You will be joining our amazing and diverse team, learning and helping others to learn something new every day.</span><br> <br><br><p><b>Key Responsabilities </b></p><br><ul>
<li>Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environment</li>
<li>Improve our CI/CD process and increase the level of automation at Yassir in order to increase our efficiency</li>
<li>Play a key role in handling incidents, and support engineering teams with their infrastructure needs</li>
<li>Develop infrastructure as code as required</li>
<li>Introduce processes, documentation, best practices, and tools that would help our engineering teams be more productive</li>
<li>Automate deployment and scaling processes to minimize downtime.</li>
<li>Continuously improve infrastructure and processes to increase efficiency and reduce costs.<br></li>
</ul><br><p><b>Key Requirements </b></p><br><strong><u>Technical Skills :</u></strong><br>
At least 8+ years of experience in a similar role building and maintaining large-scale, distributed infrastructure environments in the cloud
Strong experience with Linux administration and scripting languages (Bash, Python, TypeScript, etc)
Proven Experience working with Containers and Container Orchestration technologies such as Docker, Kubernetes
Proven Experience with configuration management tools such as Terraform, CDK for Terraform, Pulumi
Proven Experience working with cloud infrastructure and services (GCP, AWS, Azure) with at least 1 year of experience building and maintaining services in GCP
Previous experience with CI/CD processes
Previous experience with Node.JS or Python
Strong understanding of network protocols and security best practices.
Familiar with relational and non-relational database models (MySQL, PostgreSQL, MongoDB, and Redis)
Experience with ElasticSearch, LogStash, and Kibana is a plus
Experience with Prometheus and Grafana is a plus. <u><strong>Other key skills and traits :</strong></u><br>
Outstanding written & verbal communication skills
Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines
Highly organized, creative, and critical thinker
Strong problem-solving and analytical skills
Comfortable working in an entrepreneurial environment
Organized and obsessive about details
Hard-working, passionate, and looking to embrace the challenge
Bachelor's Degree in Computer Science or related field.
<br><br><p><b>Why You Should Join Yassir </b></p><br><ul>
<li>Join one of the fastest-growing tech companies in North Africa</li>
<li>Have a lasting impact on our company's culture</li>
<li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li>
<li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li>
<li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC<br></li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Yassir</strong> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in <strong>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</strong>. It is backed (~<strong>$200M in funding</strong>) by VCs from Silicon Valley, Europe and other parts of the world.<br>
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.<br>
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.<br>
<br>
About the role
In this role, you will be part of our growing and international engineering team, working with a high-quality code base and the latest tools, where you will promote your skills to be an expert in complex backend development, including microservices architecture, using Node.js,. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications in a highly dynamic environment, where root cause analysis and rapid problem-solving are required.<br>
<br>
<br>
<br>
<br>
About your role as “Senior Back-end Engineer”
<ul>
<li>Build robust and scalable software in Node js.</li>
<li>Design and create (micro)services and system architecture for projects, and contribute and provide feedback to other team members</li>
<li>Help improve existing code quality through writing unit tests, automation and performing code reviews</li>
<li>Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products</li>
<li>Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution</li>
<li>Dive into difficult problems and successfully deliver results on schedule</li>
</ul>
<br>
<br>
<br>
<br>
<br>
About your experience
<ul>
<li>BSc/MSc in Engineering, Computer Science or relevant field.</li>
<li>Minimum 4 years of experience in a similar role</li>
<li>Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines</li>
<li>Highly organized, creative and critical thinker</li>
<li>Comfortable working in an entrepreneurial environment</li>
<li>Solid OOP and software design knowledge – you should know how to create software that is extensible, reusable and meets desired architectural objectives</li>
</ul>
<strong><span>Must have technical skills:</span></strong><br>
<ul>
<li>Language: Node.Js.</li>
<li>Database: Mongodb or other.</li>
<li>Framework: Express.js & Nest j.s.</li>
<li>Web architecture: Rest and restful APIs, micro-services</li>
<li>Master source version control: GIT</li>
<li>Containers: Docker, kubernetes</li>
<li>Caching, Redis server</li>
<li>Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus</li>
<li>Web load balancing</li>
<li>Scaling </li>
<li>OS administration</li>
<li>Encryption : https//, digital signing</li>
</ul>
<br>
<br>
<br>
<br>
<br>
Why you should join Yassir
<ul>
<li> You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)</li>
<li> Attractive salary and you even get a stake in the company</li>
<li> Subsidized public transit pass</li>
<li>Have a lasting impact on our company's culture</li>
<li> Perfect timing with renowned investors to build something great</li>
<li> Extremely steep learning curve with own responsibility and intensive guidance</li>
<li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li>
</ul>
<br>
<br>
<br>
<br>
<br>
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.<br> Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.<br> We look forward to receiving your application!<br> Best of luck,<br>
Your Yassir TA Team<br> <br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Document Control Manager supervises a team maintaining, organizing documents either for a project, department or for entire organization.
Establishing and maintain a configuration management system capable of meeting regulatory, quality and
Company requirements for documentation, including being watchful of documents moving in and through the
organization to validate correct processing. Conducting periodic spot audits or over-the-shoulder-reviews of a
functional groups document control dept.; and for providing document control training to seek collaboration and
cooperation of the functional groups. Committed to maintain confidentiality as per Company policies and
procedures.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Promote, set up and implement document control department and system, making it appropriate to the needs of the Company and through the projects lifecycle.</p><br>
<p>Directly liaise with Client / Consultant to identify document control requirements and demonstrate the same through presentation, prior to implementation.</p><br>
<p>Lead training and employee improvement/development for Document Control team with a view toward maximizing competency, efficiency, and retention.</p><br>
<p>Maintain and manage document control department budget for staff deployment and equipment.</p><br>
<p>Prepares and control the Overall Department / Projects Budget and Objectives with strategic planning to achieve targets by assigning KPI’s for each individuals of Document Control Department</p><br>
<p>Establish , implement and Maintain the Document Management System in compliance with regulatory, quality,</p><br>
<p>internal and external party’s requirements for corporate level and project base by defining Standard Formats,</p><br>
<p>Approval and Review Flows, Identifying System, Distribution Matrix, Traceability, Retrieving and Archiving Policies.</p><br>
<p>Directly liaise with Client / Consultant to Set clear expectations of Documentation for Project Handling and Handing Over, establish a procedural framework and demonstrate the same through presentation, prior to implementation.</p><br>
<p>Recognize issues, advise and confer with leadership and project team on matters affecting projects records,</p><br>
<p>Provide an interface to IT Support for Document Control issues, which include process enhancements to existing software, developing recommendations for new hardware and/or software that may benefit the Document Control environment. In general, identify trends and recommend “best practices."</p><br>
<p>Ensure the Project Team members are provided with adequate training and support to enable them tovsuccessfully use the procedure and systems in use by the Program. Proactively conduct “spot audits” and</p><br>
<p>“over-the-shoulder-reviews” of Project Teams to facilitate their understanding of and enhance their compliance to Document Controls procedures</p><br>
<p>Supporting audits (Internal, External, 3rd Party) in order to verify the regulatory and quality requirements have</p><br>
<p>Verify the project’s deliverables submitted by the Consultant / Contractor for its correctness and</p><br>
<p>Maintaining library for Safekeeping and Archiving of All Engineering Drawings, Close-Out Documents,</p><br>
<p>Procedures, Specifications, Reports, Confidential Documents, Memos, Other Organizational Documents and Other Concerned Correspondences for Records as Hard and Soft Copy in manner of immediate retrievable after project close out.</p><br>
<p>Performing operational responsibilities by Planning the Mobilization / Demobilization of all Document Controllers Preparing and Maintaining the ORG Chart for Document Controllers of all sites and assigning the Job</p><br>
<p>Identify the issues faced by the DC team, propose solutions, strategies and development needed in order for</p><br>
<p>the team to be more efficient at work and achieve the targets required.</p><br>
<p>Ensure to analyze, design implement and evaluate problem solutions on a need basis or quarterly basis to conduct both corrective and preventive action planning</p><br>
<p>Ensure to conduct the performance appraisal for DC Team every end of the year.</p><br>
<p>Allocate/ transfer, and assign suitable work or line of responsibilities to the DC Team and provide guidancewhen necessary.</p><br>
<p>Ensure to monitor DC team in every project site, identify staff requirements, share feedback and develop team members on a quarterly basis to help develop their competencies and maximize productivity.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p> Knowledge in ISO documentation standards</p><br>
<p>Knowledge in use of spreadsheets, database, word processing and selected job specific software.</p><br>
<p>In-depth knowledge of records management principles and procedures including record keeping and filing</p><br>
<p>principles and practice</p><br>
<p>Expert knowledge/understanding of regulatory requirements governing document control preferred</p><br>
<p>High level of proficiency in using a range of Microsoft Office software</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this roll</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>AI Fluency<br>Quality<br>Leadership<br>Certified Records Manager (CRM) L3<br>Backup and recovery L3<br>Records Management L3<br>Data Security L3<br>Document & Record Control L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><span>Customer Relationship ManagementSpecialist -Maghreb -AstraZenecaNear East& Maghreb Countries</span></u></p><br><p><i><span>Are you passionate about</span><span>optimising</span><span>systems and providing top-notch support? Join us as a CRM Administrator and be the driving force behind efficient CRM operations across the NEMAG region, ensuring seamless user experiences and system performance!</span></i></p><br><br><p><b><span>ABOUT ASTRAZENECA</span></b></p><br><br><p><span><span>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery,</span><span>development</span><span>and commercialization of prescription medicines for some of the world’s most serious diseases. But</span><span>we’re</span><span>more than one of the world’s leading pharmaceutical companies.</span></span></p><br><br><p><span><span>Join a high-performing team, empowered to cut through the noise and drive real change. Our agility and pace, coupled with scientific focus, powers us to spot opportunities in the market that keep us moving forward and into new spaces.</span></span></p><br><br><p><b><span>Why AstraZeneca?</span></b></p><br><br><p><span><span>At AstraZeneca</span><span>we’re</span><span>dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit.</span><span>There’s</span><span>no better place to make a difference</span><span>to</span><span>medicine,</span><span>patients</span><span>and society. An inclusive culture that champions diversity and collaboration, and</span><span>always</span><span>committed to lifelong learning,</span><span>growth</span><span>and development.</span><span>We’re</span><span>on an exciting journey to pioneer the future of healthcare.</span></span></p><br><br><p><b><span>ABOUT THE ROLE</span></b></p><br><br><p><b><span>Job Purpose:</span></b></p><br><br><p><span><span>As a Customer Relationship Management Specialist, you will be primarily focused on executing CRM-related administrative tasks across Maghreb markets (</span></span><span><span>Morocco, Tunisia, Algeria). Will</span><span>be responsible for</span><span>the seamless onboarding of</span><span>new users</span><span>, handling daily requests related to Veeva technical issues,</span><span>maintaining</span><span>updated user structures, supporting end-to-end (E2E) technical issues, and ensuring proper database maintenance. The role will also involve supporting</span><span>Promomats</span><span>administration, CLM administration, and overseeing the monthly sample upload process.</span></span></p><br><br><p><span><span>The ideal candidate will have a strong understanding of Veeva functionalities and provide prompt support to ensure efficient operations across the Veeva system.</span></span></p><br><br><p><b><span>Key Responsibilities:</span></b></p><br><br><p><b><span>Veeva Onboarding Configuration (FX):</span></b></p><br><br><ul><li><p><span><span>Manage the onboarding process for</span><span>new users</span><span>, ensuring that all necessary configurations are completed for Veeva.</span></span></p><br></li></ul><br><ul><li><p><span><span>Handle access requests, synchronization, refresh, and call submission issues.</span></span></p><br></li></ul><br><ul><li><p><span><span>Update and</span><span>maintain</span><span>user structures, including manager approval flows and DOAs (Delegation of Authority) in Veeva.</span></span></p><br></li></ul><br><p><b><span>User Technical Support (Veeva/</span><span>Irep</span><span>):</span></b></p><br><br><ul><li><p><span><span>Provide daily support to users</span><span>regarding</span><span>technical issues related to Veeva (</span><span>Irep</span><span>), including access, sync issues, call submissions, product assignments, and more.</span></span></p><br></li></ul><br><ul><li><p><span><span>Troubleshoot and resolve issues</span><span>in a timely manner</span><span>to ensure minimal disruption to the users.</span></span></p><br></li></ul><br><br><p><b><span>End-to-End (E2E) Support:</span></b></p><br><br><ul><li><p><span><span>Assist</span><span>with technical issues related to E2E processes, including status updates, E2E unlocks, attendee loading, and international speaker management.</span></span></p><br></li></ul><br><ul><li><p><span><span>Act as a point of contact for resolving E2E related queries and concerns.</span></span></p><br></li></ul><br><p><b><span>Database Maintenance (Reltio):</span></b></p><br><br><ul><li><p><span><span>Collaborate with team champions to</span><span>monitor</span><span>and validate DCRs (Data Change Requests) created by users.</span></span></p><br></li></ul><br><ul><li><p><span><span>Approve and manage DCRs as necessary, ensuring</span><span>accurate</span><span>and</span><span>timely</span><span>updates to the database.</span></span></p><br></li></ul><br><p><b><span>Promomats</span><span>Administration Support:</span></b></p><br><br><ul><li><p><span><span>Grant access to</span><span>new users</span><span>and ensure proper configuration of</span><span>Promomats</span><span>for email templates, WhatsApp push VAEs, and other communication channels.</span></span></p><br></li></ul><br><ul><li><p><span><span>Test and</span><span>validate</span><span>the proper functioning of</span><span>Promomats</span><span>configurations for user views and communication tools.</span></span></p><br></li></ul><br><p><b><span>CLM Administration:</span></b></p><br><br><ul><li><p><span><span>Ensure all products in the CLM system are valid for use and monitor for any expired products.</span></span></p><br></li></ul><br><ul><li><p><span><span>Collaborate with marketers to ensure communication about product status and validity.</span></span></p><br></li></ul><br><p><b><span>Sample Upload and Management:</span></b></p><br><br><ul><li><p><span><span>Oversee the monthly sample upload process, ensuring samples are uploaded within the established limits.</span></span></p><br></li></ul><br><ul><li><p><span><span>Manage quarterly sample re-adjustment tickets and ensure</span><span>timely</span><span>resolution.</span></span></p><br></li></ul><br><br><ul><li><b><u>Must-Have Criteria:</u></b></li><li><b><u>Bachelor's degree in a relevant discipline (e.g., Business Administration, Information Technology, Computer Science, or any related field). </u></b></li></ul><ul><li><b><u>0-1 year of experience in a similar position in a Multinational Company. </u></b></li></ul><ul><li><b><u>Proficiency in MS Office, especially Excel, is a must for data management and reporting tasks. </u></b></li></ul><ul><li><b><u>Proficiency in French is a must. </u></b></li><li><b><u>English is a preferably required.</u></b></li></ul><ul><li><b><u>Experience in troubleshooting technical issues within systems and applications, ensuring smooth operations for end users. </u></b></li></ul><ul><li><b><u>Experience in system administration tasks, including configuration, maintenance, and user support. </u></b></li></ul><ul><li><b><u>Strong verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and support users. </u></b></li></ul><ul><li><b><u>A dedicated and hard-working attitude, demonstrating the ability to take initiative and meet deadlines. </u></b></li></ul><ul><li><b><u>A proactive approach to learning and adapting to new tools, processes, and technologies. </u></b></li></ul><ul><li><b><u>Strong analytical and problem-solving abilities to resolve issues efficiently and improve system performance. </u></b></li></ul><ul><li><b><u>Ability to adjust to changing business needs and a dynamic work environment. </u></b></li><li><p><u><span>Desirable Criteria:</span></u></p><br><br><ul><li><p><span><span>Experience working with Salesforce or other CRM/systems with similar functionalities.</span></span></p><br></li></ul><br></li></ul><p><b>Date Posted</b></p><br>03-May-2026<p><b>Closing Date</b></p><br>09-May-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>