Database administrator DBA Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Career Category</b> Sales &amp; Marketing Operations <b>Job Description</b> <p> <b> <u>Accountabilities </u> </b> Reporting to the District Sales Manager</p> <ul> <li>Maximizes sales of Amgen s products in territory</li> <li>Achieves sales targets</li> <li>Delivers key messages</li> <li>Collaborates with manager to implement agreed POA in line with marketing strategy</li> <li>Identifies and establishes high quality customer relationships and internal collaboration</li> <li>Knows in-depth knowledge of the product(s), market , stakeholders and competitors</li> <li>Works within agreed budgets</li> <li>Lives the Amgen Values</li> </ul> <p> </p> <p> </p> <p> <b> <u>Responsibilities</u> </b> </p> <ul> <li> <b>Collaborates with manager </b>to develop and implement territory POA and key account plans . Achieve POA</li> <li>Evaluates progress vs. plan monthly and agrees to course corrections <b>with manager</b> </li> <li> <b>Contributes to </b>Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities</li> <li> <b>Engage</b>s with peers and District Manager to learn best practices</li> <li> <b>Demonstrates an understanding </b>of industry and healthcare trends, of how retail practices, clinics and hospitals operate.</li> <li>Identify and gather competitive information</li> <li> <b>Follows through </b>on customer commitments and requests in a timely fashion</li> <li>Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date</li> <li> <b>Demonstrates an understanding</b> of Amgen Performance 4 selling platform to satisfy customer and Amgen needs</li> <li> <b>Operates</b> within the agreed expense budget aligned with POA priorities</li> <li> <b>Seeks advise </b>and assistance to organize activities</li> <li>Continuously develops and improves product knowledge, communication and selling skills through self-learning and <b>active participation</b> in agreed training programs. <b>Drives own development</b> </li> </ul> <p> </p> <p> <b> <u>Qualifications</u> </b> </p> <p> </p> <p> <b>Minimum Requirements</b> </p> <ul> <li>Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job</li> <li>Basic knowledge of and experience in a hospital environment (not for specialist Sales Reps)</li> <li>Some experience with computer systems (CRM databases and MS Office)</li> <li>Fluency in local language, both in oral and written communication</li> <li>Relevant local legal qualification</li> </ul> <p> <b>Preferred Requirements</b> </p> <ul> <li>Bachelor s degree in life science or (bio) medical sciences</li> <li>Knowledge of Customer Relation Management principles</li> <li>Exposure to interactions with various disciplines and organizational levels</li> <li>Exposure to project management principles</li> </ul> <p> <b>Required Training</b> </p> <ul> <li>Product and market/PMC</li> <li>Amgen Performance 4 selling course</li> <li>Traineeship in therapeutic area</li> <li>Amgen IT applications and CRM system</li> <li>Amgen Values, culture, policies and business processes</li> <li>Presentation skills</li> <li>POA/key account planning</li> <li>Amgen Sales On-boarding program</li> </ul> <p> </p> <p> <b> <u>Competencies</u> </b> </p> <p> <b>Core Knowledge</b> </p> <ul> <li>Demonstrates an understanding of the sales cycles, hospital environment &amp; industry environment and applies this knowledge in day to day practice. Knows Amgen/competitor products and services.</li> </ul> <p> <b>Problem-Solving </b> </p> <ul> <li>Breaks issues down into major components that reflect basis understanding of the relevant issues.</li> </ul> <p> <b>Goal Setting &amp; Tracking</b> </p> <ul> <li>Holds self accountable for achieving established goals.</li> </ul> <p> <b>Tailored messages &amp; Influencing skills</b> </p> <ul> <li>Interactions with others (customers, peer, manager, etc.) is open, honest and cooperative.</li> </ul> <p> <b>Compelling Messages</b> </p> <ul> <li>Able to deliver the selling message in a clear and assertive way .</li> <li>Appropriately uses Amgen s Marketing and Sales tools to support the sales process.</li> </ul> <p> <b>Call Planning and Execution</b> </p> <ul> <li>Develops pre-call plans and uses plans in customer interactions</li> <li>Demonstrates basic time management skills in terms of prioritizing activities and completing work in a timely manner; meets deadlines.</li> </ul> <p> <b>Rigorous Planning &amp; Execution</b> </p> <ul> <li>Able to seek out information, both on specific issues and on a more general, or territory level, and to use this information to analyse, identify implications and set priorities</li> </ul> <p> </p> <p> </p> <p> </p>.</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><b># About the role</b><br><br># Function Overview<br>We opened in Algeria in 1962 (and officially in 1981) and moved back office in British Embassy during the 1990s, re-opening with a greater public interface in 2006. The operation is very much focussed on the Education, and English and Exams SBUs, and delivers smaller arts and society projects.<br>A Teaching Centre opened in April 2015 and has grown rapidly. Following the signing of an MOU between the UK and Algerian governments in 2014 our work supporting the reform agendas of the ministries of education and higher education, most notably in English, has increased. We are seen as a trusted partner and service provider to those wishing to access UK education, international qualifications and English language expertise.<br>Examinations work focuses on providing access to high quality UK qualifications to Algerian customers (IELTS, Aptis), thereby facilitating the building of relationships with our target audiences, and improving the employment prospects of young Algerians, whether at home or abroad.<br>The Business Operations team currently consists of 4 posts a Business Operations &amp; Security Manager, two Business Administrator/Mobility Assistants and a Driver/Office Support Assistant. There are also out-sourced security guard and cleaning teams.<br><b># Main Opportunities</b><br>* The Business Operations function has undergone a significant restructure to position it more effectively to support the rapidly changing needs of the British Council. With this, a vital part of this role is to adapt and embed new practices and processes that may rise from the change.<br> * The business administration assistant role will require adaptability and durability to change, and will often support management in the delivery of change.<br># Main Accountabilities<br>## General Administration<br>* Assisting in office administrative tasks such as, but not limited to, clerical work, filing, scanning, archiving, updating documents and data bases<br> * Maintain accurate records as they relate to the work area and drafts routine and some non-standard documentation, reports or financial analysis/reconciliations.<br> * Perform straightforward analysis, manipulation and interpretation of data, tasks or information, presenting findings/results accurately and appropriately to support effective maintenance of management information systems<br>## Operational Business Support<br>* Provide logistical support and proactively communicate and liaise with others (inside and outside British Council) to ensure internal and external activities / events run smoothly and efficiently<br> * Ensure that treatment of cash is managed in accordance with every corporate global standard relating to income and cash handling.<br> * Maintain files of travel claim receipts and records in accordance with corporate standards<br> * Ensure creation of vendors in the system and maintenance of vendor data (overhead and premises)<br>## Payment Run<br>* On receipt of payment run, prepare cheque and bank transfer payments to vendors, according to the periodic payment schedule and in accordance with payment terms<br> * Provide details of manual cheques issued to the HUB for updating into SAP<br> * Provide cheque lot numbers to Regional Hub as and when a new cheque lot is assigned by Bank.<br> * Prepare / post staff reimbursements and customer refunds and withdraw cash from bank to pay<br> * Follow-up with procurement or operations for information relating to payment issues<br>## Over-the-counter income / Cash<br>* Receive and check over-the-counter income from Customer Service<br> * Reconcile daily takings and post Cash Journal<br> * Deliver cash / cheques to Bank in compliance with official procedures<br> * Cash management: Park entries for Direct Credits / Bank transfers received - check list of open items from HUB; provide details of Direct Credits received in DZD bank account to HUB for posting<br> * Collection of staff repayments (e.g. phone bill reimbursements or returned advances)<br> * Disbursement of petty cash payments and posting in SAP journal with replenishment process<br>## Purchase to Pay<br>* Be the second line of support (GSD is the first) for blocked vendor payments (i.e. liaison with vendors)<br> * Ensure proof of payment of invoices (general ledgers) is collected from vendors and filed appropriately<br> * As requested by Business Ops manager, work with overhead and premises vendors to ensure invoices paid on time<br> * Manage the scanning of invoices to a common drive.<br>## Suppliers and Services<br>* Maintain an accurate and up to date vendor/supplier database and carry our relevant value for money (VFM) exercises annually in relation to overhead and premises budgets<br> * Provide support in maintenance of stationery and equipment inventories<br> * Monitor and take responsibility for small-scale resources/cash/stock, following established procedures; ensure that equipment and materials are available and ready to use when needed<br> * Maintain up to date accurate record of British Council course book stock<br>## Purchase Orders and Payments<br>* Undertake role of PO requisition creator of Business Ops team<br> * Responsible for a number of specific payments: Maintenance contracts and office supplies; scheduled office rent; utility bills and maintenance for UKA staff accommodation; photocopy paper and toner; courier services<br> * Compare quotations with POs and ensure value for money (VFM)<br>## Estates Co-ordination<br>* Coordination of office space allocation; ensure all storage facilities are utilised appropriately<br> * Conduct regular IWB, sound and projector checks in classrooms; escalate problems to Business Ops Manager and/or Global Service Desk; ensure on daily basis classrooms are fit for purpose<br> * Support to Business Ops Manager regarding fixed asset and inventory management, e.g. recording and updating asset and inventory items details on appropriate software; participating in physical checks of assets and inventory; reporting on assets and inventories<br> * Oversee replacement of equipment and disposal of old equipment following appropriate authorization<br>## Managing self &amp; others<br>* Plan and prioritise own work activities, responding to changing requirements to ensure effective delivery of responsibilities over a daily/weekly time horizon<br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Provide daily administrative support (mail, filing, archiving). Draft and format administrative documents. Greet and direct visitors and callers. Track files and process internal requests. Manage data entry and database updates.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Proficient in office software (Word, Excel, Outlook). Strong organizational skills and attention to detail. Discretion and respect for confidentiality. Good analytical and problem-solving skills.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The aquatic equipment maintenance technician's main mission is to ensure the proper functioning and sanitary safety of the pools (seawater and thermal water). He/She ensures that the water constantly meets the required physico-chemical and microbiological criteria, by applying filtration, disinfection, and treatment protocols. He/She performs daily checks (pH, temperature, disinfectant, turbidity), verifies and adjusts equipment (pumps, filters, dosers, valves, regulation), carries out first-level maintenance operations (cleaning, backwashing/regeneration, consumables monitoring) and ensures that the pools are ready for opening for treatments. In case of anomaly (parameter drift, alarms, breakdowns), He/She applies safety, lockout, and alert procedures to the manager, while strictly respecting hygiene rules, chemical safety, and control traceability.</p><p>Main Missions:</p><ul><li>Perform daily checks of water quality (pH, disinfectant, temperature, turbidity according to procedures imposed by his/her manager and according to standards).</li><li>Verify the operation of filtration/treatment equipment (pumps, filters, flow rate, valves, dosers, regulation).</li><li>Adjust treatment parameters in accordance with internal instructions (pH correction, disinfectant dosage, balancing).</li><li>Ensure disinfection and treatment effectiveness according to the establishment's protocol.</li><li>Perform filtration operations (backwashing/regeneration) according to the maintenance plan.</li><li>Control and maintain water circulation and homogeneity in the pools.</li><li>Perform pool cleaning (bottoms, walls, gutters/skimmers, suction/collection according to equipment).</li><li>Maintain associated areas and equipment (cleaning materials, grilles, drains, technical rooms according to internal rules).</li><li>Monitor pool availability for treatments (compliant water before opening).</li><li>Detect anomalies (non-compliance of water parameters, alarms, breakdowns) and apply the procedure: alert, safety, lockout.</li><li>Replace consumables / perform first-level maintenance (if within the defined scope).</li><li>Clean and check accessible parts of treatment and filtration systems.</li><li>Participate in diagnostics in case of breakdown and transmit information to the maintenance/technical department.</li><li>Ensure chemical safety: storage, handling of products, respect of PPE and instructions.</li><li>Respect hygiene and risk prevention rules (heat, humidity, chemicals, electrical risks).</li><li>Maintain records and traceability (monitoring notebooks, logs, quality/control documents).</li><li>Participate in internal audits/controls and preparation for regulatory checks.</li><li>Respect internal procedures and control deadlines (planned frequencies).</li><li>Alert the manager in case of repeated drift or situation not covered by instructions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technician / BTS in Water Trades, Industrial Maintenance or equivalent.</li><li>2 to 5 years of experience in swimming pools, ideally in a hotel environment (Luxury/Thalasso), hospital or thermal.</li><li>Mastery of water treatment processes (physico-chemical, filtration, disinfection).</li><li>Mastery of measurement tools, water quality control (pH, TH, chlorine) and health risks (legionellosis).</li><li>Knowledge of specific constraints related to seawater (corrosion, salinity, etc.).</li><li>Ability to read technical plans, hydraulic diagrams and manage emergencies with responsiveness.</li><li>Absolute mastery of chemical and biological safety rules.</li></ul><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management and optimization of the CEGID ERP system: Lead the integration, implementation, and upgrade project for the CEGID management software. Analyze the needs of different departments (accounting, finance, sales, inventory, etc.) and translate them into functionalities within CEGID. Automate and optimize workflows within the platform. Design customized dashboards, reports, and performance indicators (reporting). Provide training, support, and assistance to users on a daily basis to maximize tool adoption. Manage the relationship with the CEGID software vendor and external service providers/integrators. Infrastructure and network management: Administer and maintain the IT infrastructure (servers, workstations, networks, telephony) in operational condition. Ensure the IT security of the network, access, and data (updates, firewalls, antivirus, backups). Manage user access and authorization policies for the various systems. Provide user support and assistance: Supervise or provide Level 1/Level 2/Level 3 technical support to colleagues. Resolve hardware and software incidents as quickly as possible. Develop IT strategy and project management: Write technical documentation and user procedures. Manage relationships with all IT suppliers and control IT costs.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Education</b>: Bachelor's degree (4-5 years of higher education) in Computer Science or Information Systems. Experience: At least 3-5 years of successful experience in a similar role (IT Manager, ERP Project Manager, or System/ERP Administrator). Key skills: Excellent command of CEGID software (configuration, databases, queries/reporting). Strong system and network administration skills (Windows Server, SQL Server, backup, security). Good analytical skills regarding business processes.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Business Operations Support</p><br><br><p>Location: Algeria</p><br><br><p>Duration: 03 Months</p><br><br><p>Reports to: Business Operations Manager</p><br><br>About the role<p>To support the business operations administration function. Maintains systems, processes, documentation, assists with internal enquiries and preparing management information reports for multiple functions depending on size / SBU’s within country. The role will contribute to the achievement of British Council corporate standards and meet relevant polices / procedures.<br>To be a pro-active member of the business operations team, and depending on the size of the country, may manage a small team. Work as part of an efficient and effective team to support the business in achieving objectives. The role will ensure that team performance adds value to the delivery of objectives and to ensure that all risks, and compliance and business continuity matters are identified and monitored.<br>To support business operations management in the delivery of new initiatives and change programmes.</p><br><br>Function Overview<p>We opened in Algeria in 1962 (and officially in 1981) and moved back office in British Embassy during the 1990s, re-opening with a greater public interface in 2006. The operation is very much focussed on the Education, and English and Exams SBUs, and delivers smaller arts and society projects.<br>A Teaching Centre opened in April 2015 and has grown rapidly. Following the signing of an MOU between the UK and Algerian governments in 2014 our work supporting the reform agendas of the ministries of education and higher education, most notably in English, has increased. We are seen as a trusted partner and service provider to those wishing to access UK education, international qualifications and English language expertise.<br>Examinations work focuses on providing access to high quality UK qualifications to Algerian customers (IELTS, Aptis), thereby facilitating the building of relationships with our target audiences, and improving the employment prospects of young Algerians, whether at home or abroad.<br>The Business Operations team currently consists of 4 posts – a Business Operations &amp; Security Manager, two Business Administrator/Mobility Assistants and a Driver/Office Support Assistant. There are also out-sourced security guard and cleaning teams.</p><br><br>Main Opportunities<ul><li>The Business Operations function has undergone a significant restructure to position it more effectively to support the rapidly changing needs of the British Council. With this, a vital part of this role is to adapt and embed new practices and processes that may rise from the change.</li><li>The business administration assistant role will require adaptability and durability to change, and will often support management in the delivery of change.</li></ul>Main AccountabilitiesGeneral Administration<ul><li>Assisting in office administrative tasks such as, but not limited to, clerical work, filing, scanning, archiving, updating documents and data bases</li><li>Maintain accurate records as they relate to the work area and drafts routine and some non-standard documentation, reports or financial analysis/reconciliations.</li><li>Perform straightforward analysis, manipulation and interpretation of data, tasks or information, presenting findings/results accurately and appropriately to support effective maintenance of management information systems</li></ul>Operational Business Support<ul><li>Provide logistical support and proactively communicate and liaise with others (inside and outside British Council) to ensure internal and external activities / events run smoothly and efficiently</li><li>Ensure that treatment of cash is managed in accordance with every corporate global standard relating to income and cash handling.</li><li>Maintain files of travel claim receipts and records in accordance with corporate standards</li><li>Ensure creation of vendors in the system and maintenance of vendor data (overhead and premises)</li></ul>Payment Run<ul><li>On receipt of payment run, prepare cheque and bank transfer payments to vendors, according to the periodic payment schedule and in accordance with payment terms</li><li>Provide details of manual cheques issued to the HUB for updating into SAP</li><li>Provide cheque lot numbers to Regional Hub as and when a new cheque lot is assigned by Bank.</li><li>Prepare / post staff reimbursements and customer refunds and withdraw cash from bank to pay</li><li>Follow-up with procurement or operations for information relating to payment issues</li></ul>Over-the-counter income / Cash<ul><li>Receive and check over-the-counter income from Customer Service</li><li>Reconcile daily takings and post Cash Journal</li><li>Deliver cash / cheques to Bank in compliance with official procedures</li><li>Cash management: Park entries for Direct Credits / Bank transfers received - check list of open items from HUB; provide details of Direct Credits received in DZD bank account to HUB for posting</li><li>Collection of staff repayments (e.g. phone bill reimbursements or returned advances)</li><li>Disbursement of petty cash payments and posting in SAP journal with replenishment process</li></ul>Purchase to Pay<ul><li>Be the second line of support (GSD is the first) for blocked vendor payments (i.e. liaison with vendors)</li><li>Ensure proof of payment of invoices (general ledgers) is collected from vendors and filed appropriately</li><li>As requested by Business Ops manager, work with overhead and premises vendors to ensure invoices paid on time</li><li>Manage the scanning of invoices to a common drive.</li></ul>Suppliers and Services<ul><li>Maintain an accurate and up to date vendor/supplier database and carry our relevant value for money (VFM) exercises annually in relation to overhead and premises budgets</li><li>Provide support in maintenance of stationery and equipment inventories</li><li>Monitor and take responsibility for small-scale resources/cash/stock, following established procedures; ensure that equipment and materials are available and ready to use when needed</li><li>Maintain up to date accurate record of British Council course book stock</li></ul>Purchase Orders and Payments<ul><li>Undertake role of PO requisition creator of Business Ops team</li><li>Responsible for a number of specific payments: Maintenance contracts and office supplies; scheduled office rent; utility bills and maintenance for UKA staff accommodation; photocopy paper and toner; courier services</li><li>Compare quotations with POs and ensure value for money (VFM)</li></ul>Estates Co-ordination<ul><li>Coordination of office space allocation; ensure all storage facilities are utilised appropriately</li><li>Conduct regular IWB, sound and projector checks in classrooms; escalate problems to Business Ops Manager and/or Global Service Desk; ensure on daily basis classrooms are fit for purpose</li><li>Support to Business Ops Manager regarding fixed asset and inventory management, e.g. recording and updating asset and inventory items details on appropriate software; participating in physical checks of assets and inventory; reporting on assets and inventories</li><li>Oversee replacement of equipment and disposal of old equipment following appropriate authorization</li></ul>Managing self &amp; others<ul><li>Plan and prioritise own work activities, responding to changing requirements to ensure effective delivery of responsibilities over a daily/weekly time horizon</li><li>Actively identify and champion areas for change or improvement, including any blockages in service delivery, taking appropriate action to minimise the impact on internal/external customers</li><li>Actively contribute to own performance planning, management and review processes, and engage in continuous learning and professional development</li><li>Coordinate others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitor task completion to agreed quality and time limits.</li></ul>Key relationships<p>Internal</p><br><br><ul><li>Country management team; country staff</li><li>Global Services desk (GSD)</li><li>Cluster Business Operations teams</li></ul><p>External</p><br><br><ul><li>British Council’s appointed bank employees</li><li>Vendors, customers, suppliers</li><li>Officials: National Security, Municipality, building taxes, utility authorities</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">The opportunity We are looking for a Manifest Process Administrator to oversee and manage manifest operations across Algerian ports. In this role, you will play a critical part in ensuring smooth customs processes, regulatory compliance, and seamless coordination between internal teams and external authorities.</span></p><p>What you ll be doing Prepare and validate shipping manifests and customs documentation for Algerian ports Manage amendments and ensure compliance with local customs regulations Build and maintain strong relationships with Customs and Port Authorities Collaborate closely with Customer Experience teams to deliver best-in-class service Support the Manifest Manager with operational challenges and improvement initiatives Produce ad-hoc analysis and reporting for internal stakeholders Ensure adherence to internal controls, compliance standards and company policies</p><p>What we re looking for Experience in manifest management and customs processes Fluent in English and French (written and spoken) Advanced Excel skills Experience with ALCES and Algeria Customs systems is highly desirable Strong organisational, planning, and multitasking abilities High attention to detail with a proactive mindset Excellent communication and stakeholder management skills Analytical thinker with a problem-solving approach Comfortable working independently within a matrix organisation Adaptable, resilient, and solution-oriented</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in manifest management and customs processes</li><li>Fluent in English and French (written and spoken)</li><li>Advanced Excel skills</li><li>Experience with ALCES and Algeria Customs systems is highly desirable</li><li>Strong organisational, planning, and multitasking abilities</li><li>High attention to detail with a proactive mindset</li><li>Excellent communication and stakeholder management skills</li><li>Analytical thinker with a problem-solving approach</li><li>Comfortable working independently within a matrix organisation</li><li>Adaptable, resilient, and solution-oriented</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Document Controller ensures that the organization documents, contracts, correspondence letters, agreements, commercial documents, samples, method statements are properly received and accurately recorded in a worthy manner which will be distributed internally/externally as per approved distribution matrix to concern departments, discipline, stakeholder etc. The role leads in adopting Company quality policy and procedures throughout service with Company by keeping aware of basic ISO standards which helps to maintain and follow consistency methodology in projects. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Maintain an organized and efficient document control system, including both electronic and physical filing systems.</p><br> <p>Receive, log, and distribute incoming documents to relevant departments or personnel in a timely manner.</p><br> <p>Ensure that all documents are properly labeled, classified, and stored according to established procedures and standards.</p><br> <p>Monitor document revisions and updates, ensuring that the latest versions are readily available to authorized users.</p><br> <p>Assist in the creation, formatting, and editing of documents as needed, including ensuring compliance with document templates and standards.</p><br> <p>Facilitate document review and approval processes, tracking progress and ensuring that deadlines are met.</p><br> <p>Perform regular audits and quality checks on document management processes to maintain accuracy and integrity.</p><br> <p>Provide training and support to staff members on document control procedures and systems.</p><br> <p>Generate reports and metrics related to document control activities, such as document status, distribution, and access logs.</p><br> <p>Maintain confidentiality and security of sensitive documents and information, adhering to privacy regulations and Company policies.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in ISO documentation standards</p><br> <p>Knowledge in use of spreadsheets, database, word processing and selected job specific software</p><br> <p>Knowledge of records management principles and procedures including record keeping and filing principles</p><br> <p>and practices</p><br> <p>Good working knowledge of English, both written and verbal</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Database Knowledge L1<br>Recordkeeping and Logs L1<br>Customer Document Analysis L1<br>Data Archiving L1<br>Agility<br>Records Management L1<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or any related field<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main duties: Responsible for coordinating the formwork assembly work of a team in a project. Duties and Responsibilities: Identify and communicate any risks that could compromise the performance of your duties to your superiors, and implement appropriate actions in accordance with guidelines. Participate in the project's site preparation. Assess personnel, equipment, and material needs. Plan the various tasks of the formwork project. Ensure the daily organization of formwork work. Organize the team, distribute and coordinate the various tasks, and monitor the different deliverables. Assume responsibility on-site for the proper execution of the work, respecting the objectives set with your Site Manager. Monitor and coordinate the team's work and keep the work progress schedules up to date. Monitor the progress and execution of the formwork work. Ensure compliance with safety measures on and around the project. Oversee the use of Rational use of equipment and materials and their maintenance; Monitor the attendance of team members. Regarding QHSE: Respect and enforce the general safety instructions and rules in force within the Company and the Project. Ensure the application of the procedures and rules dictated within the framework of the Integrated Management System. Ensure the correct handling, with caution, of sharp and blunt tools, both manual and electromechanical, in order to avoid accidents. Wear and ensure the wearing of appropriate collective and individual protective equipment (CPE and PPE) at the work site. Check the condition of the equipment and tools used and report any anomalies. Ensure the correct execution of operations (sawing, drilling, welding, handling of steel, wood, etc.) with professionalism, caution, and in compliance with safety rules. Raises awareness within his team of the risk-based approach. Capitalizes on all feedback, communicates to his superiors on the need to review the planned arrangements and shares the acquired or modified knowledge with his colleagues.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >General education: TS GC or Building. Vocational training: Formwork fabrication. Professional experience: 5 years. Immediate availability.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Administrative Agent</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >To welcome and guide users or clients.</font></font></li> <li><font dir="auto" ><font dir="auto" >Processing mail and administrative files.</font></font></li> <li><font dir="auto" ><font dir="auto" >Capture, classify and archive documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Update the databases and tracking spreadsheets.</font></font></li> <li><font dir="auto" ><font dir="auto" >Assist the manager with routine administrative tasks.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >My mastery of office software.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organization, rigor and discretion.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good communication skills.</font></font></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" ><font dir="auto" >The aquatic equipment maintenance technician's main mission is to ensure the proper functioning and sanitary safety of the pools (seawater and thermal water). They ensure that the water constantly meets the required physicochemical and microbiological criteria by applying filtration, disinfection, and treatment protocols. They perform daily checks (pH, temperature, disinfectant, turbidity), verify and adjust the equipment (pumps, filters, dosing systems, valves, controls), carry out first-level maintenance operations (cleaning, backwashing/regeneration, monitoring of consumables), and ensure that the pools are ready for opening for treatments. In case of an anomaly (parameter deviation, alarms, breakdowns), he/She applies the procedures for securing, locking out and alerting the person in charge, while strictly respecting the rules of hygiene, chemical safety and the traceability of controls.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Carry out daily water quality checks (pH, disinfectant, temperature, turbidity according to the procedures imposed by the manager and according to the standards).</font></font></li><li><font dir="auto" ><font dir="auto" >Check the operation of the filtration/treatment equipment (pumps, filters, flow rate, valves, dosers, regulation).</font></font></li><li><font dir="auto" ><font dir="auto" >Adjust treatment parameters according to internal guidelines (pH correction, disinfectant dosage, balancing)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure disinfection and treatment effectiveness according to the establishment's protocol.</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out the filtration operations (backwashing/regeneration) according to the maintenance plan.</font></font></li><li><font dir="auto" ><font dir="auto" >Control and maintain the circulation and good homogeneity of the water in the basins.</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out the cleaning of the pools (bottoms, walls, gutters/skimmers, vacuuming/collecting according to equipment).</font></font></li><li><font dir="auto" ><font dir="auto" >Maintain the areas and associated equipment (cleaning equipment, grates, drains, technical rooms according to internal rules).</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor the availability of treatment pools (water compliant before opening).</font></font></li><li><font dir="auto" ><font dir="auto" >Detect anomalies (non-compliance of water parameters, alarms, breakdowns) and apply the procedure: alert, safety measures, lockout/tagout.</font></font></li><li><font dir="auto" ><font dir="auto" >Replace consumables / perform first-level maintenance (if within the defined scope).</font></font></li><li><font dir="auto" ><font dir="auto" >Clean and inspect accessible parts of treatment and filtration systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in troubleshooting in case of failure and transmit the information to the maintenance/technical department.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring chemical safety: storage, handling of products, compliance with PPE and instructions.</font></font></li><li><font dir="auto" ><font dir="auto" >Respect hygiene rules and risk prevention measures (heat, humidity, chemicals, electrical risks).</font></font></li><li><font dir="auto" ><font dir="auto" >Keep records and tracking (tracking books, logs, quality/control documents).</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in internal audits/controls and the preparation of regulatory checks.</font></font></li><li><font dir="auto" ><font dir="auto" >Respect internal procedures and control deadlines (planned frequencies).</font></font></li><li><font dir="auto" ><font dir="auto" >Alert the person in charge in case of repeated deviations or situations not covered by the instructions.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Technician / BTS M water treatment, Industrial Maintenance or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >2-5 years experience in swimming pools, ideally in a hotel (Luxury/Thalasso), hospital or thermal environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of water treatment processes (physico-chemical, filtration, disinfection).</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of measurement tools, water quality control (pH, TH, chlorine) and health risks (Lionellosis).</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of the specific constraints related to seawater (corrosion, salinity, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to read technical plans, hydraulic diagrams and manage emergencies with responsiveness.</font></font></li><li><font dir="auto" ><font dir="auto" >Absolute mastery of chemical and biological safety rules.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Document Management &amp; Control:</li> <li>Establish, maintain, and enforce project document control procedures, numbering schemes, and metadata standards.</li> <li>Receive, log, review, and register all incoming and outgoing documents (drawings, submittals, RFIs, letters, change requests, and client correspondence).</li> <li>Ensure correct document version control, maintaining clear tracking of revisions, supersessions, and approvals.</li> <li>Distribution &amp; Workflow Tracking:</li> <li>Distribute documents, drawings, and technical packages to internal teams, subcontractors, suppliers, and client representatives according to distribution matrices.</li> <li>Track and follow up on pending approvals, review cycles, and response deadlines with client and technical reviewers.</li> <li>Maintain transmittal records for all document submissions and receipts.</li> <li>Database Maintenance &amp; Systems Management:</li> <li>Maintain and update Electronic Document Management Systems (EDMS) or project file repositories.</li> <li>Perform quality checks on incoming and outgoing documents for correct formatting, signatures, and completeness prior to logging.</li> <li>Ensure proper physical and digital backup and archiving of project files and records.</li> <li>Reporting &amp; Closeout Support:</li> <li>Generate periodic document status reports, submittal logs, and outstanding review trackers for the Project Manager.</li> <li>Coordinate and assemble complete final project documentation packages, operating manuals, acceptance certificates, and handover dossiers for client closeout.</li> <li>Support internal and external document management quality audits.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span>&nbsp;Pay Band</span></strong></p><br><br><p><strong><span>&nbsp;Location</span></strong></p><br><br><p><strong><span>&nbsp;Duration</span></strong></p><br><br><p><strong><span>&nbsp;Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br>&nbsp;<br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br>&nbsp;<br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New &amp; existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.&nbsp; CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration &amp; Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect&nbsp;income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.&nbsp; </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.&nbsp;&nbsp; You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional &amp; Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge &amp; Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating &amp; Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly &amp; effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning &amp; Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Under the overall supervision of the Chief of Mission (CoM) in Algeria and the direct supervision of the Programme Manager Migration and Development, and in coordination with relevant units within the Country Office (CO), the Project Associate Migration and Development will be responsible and accountable for supporting the implementation of migration and development interventions in Algeria. The position will support in contributing to the implementation of activities under programmes such as NAMAD III, as well as other initiatives related to livelihoods, reintegration, migration governance, and diaspora engagement. The incumbent will provide operational, administrative, and coordination support to assist in the timely and effective delivery of activities targeting migrants, returnees, and host communities, in close coordination with relevant programme units, including Assisted Voluntary Return &amp; Reintegration (AVRR), protection, and other thematic areas.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in social sciences, migration studies, economics, business administration or related fields from an accredited academic institution with three years of relevant professional experience.</li><li>High School diploma with five years of relevant professional experience.</li><li>Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</li><li>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.</li><li>Knowledge of reviewing, verifying, and validating information and supporting documentation to ensure accuracy and procedural compliance;</li><li>Has the ability to organise and coordinate multiple assignments while maintaining accurate records and meeting established deadlines;</li><li>Competent in applying established rules, procedures, and guidelines to process transactions and address routine operational issues;</li><li>Skilled in preparing clear and concise correspondence, reports, and supporting documentation using standard formats and templates; and.</li><li>Capable of establishing effective working relationships and communicate professionally with stakeholders from diverse cultural and organisational backgrounds.</li><li>For this position, fluency in French and English is required (oral and written).</li><li>Working knowledge of Arabic.</li></ul><p></p></section>

<p>The National Sales Manager is directly responsible for the following results: Achieving national sales objectives in accordance with the approved plan. Ensuring the effectiveness of the national commercial strategy and its deployment in the different regions. Improving the performance of sales teams (national, regional and wilaya) as well as their productivity. Developing new markets and expanding activities in the Algerian territory. Ensuring continuity of relationships with major clients and retention of major contracts. Guaranteeing the quality of commercial reports and analyses transmitted to General Management. Improving the key performance indicators (KPIs) of the sales department. Ensuring follow-up of the execution of commercial markets and contracts and ensuring compliance with commitments. Guaranteeing the updating of the customer database and the organization of commercial information.</p><p>The position is not responsible for: Making definitive financial decisions outside of the powers granted. Approving the general policies of the company without the agreement of General Management.</p><p>Performance Indicators (KPIs)</p><ul><li>Rate of achievement of national sales objectives.</li><li>Evolution of turnover and market share.</li><li>Number of new markets / wilayas covered.</li><li>Number of major contracts concluded and retention rate of strategic clients.</li><li>Performance of sales teams according to individual and collective objectives.</li><li>Quality and accuracy of periodic and analytical reports.</li></ul><p>Key Responsibilities</p><ul><li>Developing and implementing strategies to develop activities and strengthen presence in new markets.</li><li>Defining precise and measurable sales objectives and developing key performance indicators (KPIs) to evaluate results.</li><li><br></li></ul><p><b>Qualifications</b></p><ul><li>Education: Bachelor's or Master's degree in commerce, marketing, business management, or a related specialization.</li><li>Experience: At least two years of experience in sales management or steering.</li><li>Languages: Arabic and French; English is an additional asset.</li><li>Knowledge: Sales strategies, team management, CRM, market analysis, KPIs, Microsoft Office.</li></ul><p>Skills</p><ul><li>Technical Skills: Negotiation and management of major contracts. Strategic thinking and commercial decision-making. Excellent knowledge of markets and commercial partnerships. Analytical skills and management of key performance indicators (KPIs). Supervision and coaching skills for sales teams. Excellent written and oral communication skills.</li><li>Behavioral Skills: Good listening ability. Good presentation and professionalism. Flexibility in relationships. Self-confidence. Initiative. Ability to build strong relationships.</li></ul><p>RACI Matrix</p><ul><li>Steering of national commercial strategy and achievement of objectives: R: National Sales Manager, A: General Manager, C: Regional Sales Manager, Marketing Manager, Sales Manager, Sales Supervisor, Finance Manager, I: Management</li></ul><p>If you match this profile, please send your CV by clicking on the 'apply' tab.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's or Master's degree in commerce, marketing, business management, or a related specialization.</p><p>Experience: At least two years of experience in sales management or steering.</p><p>Languages: Arabic and French; English is an additional asset.</p><p>Knowledge: Sales strategies, team management, CRM, market analysis, KPIs, Microsoft Office.</p><p>Skills</p><ul><li>Technical Skills: Negotiation and management of major contracts. Strategic thinking and commercial decision-making. Excellent knowledge of markets and commercial partnerships. Analytical skills and management of key performance indicators (KPIs). Supervision and coaching skills for sales teams. Excellent written and oral communication skills.</li><li>Behavioral Skills: Good listening ability. Good presentation and professionalism. Flexibility in relationships. Self-confidence. Initiative. Ability to build strong relationships.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The main mission of the kitchen and laundry equipment technician is to ensure the availability, proper functioning, and safety of the hotel's technical installations related to food production and refrigerated storage. He/She will work on kitchen equipment (cooking, preparation, washing/dishwashing), laundry/linen, and especially cold rooms (positive/negative cold, evaporators, regulation, defrosting, alarms). He/She will carry out preventive checks and maintenance, ensure corrective maintenance and troubleshooting in compliance with maintenance plans, internal procedures, and hygiene requirements (cold chain, food safety). In case of anomaly (breakdown, temperature drift, alarm, regulation fault), he/she will apply safety procedures, rapid reaction, lockout if necessary, and will alert the manager, while ensuring the traceability of interventions and equipment compliance.</p><p>Main Missions:</p><ul><li>Carry out checks on the proper functioning of kitchen equipment and associated areas (depending on scope: professional washing/dishwashing, production equipment, ventilation/extraction if applicable).</li><li>Ensure daily/scheduled monitoring of cold rooms and refrigerators: temperature checks, alarms, defrosting (if applicable), general condition of units.</li><li>Check and adjust refrigeration systems according to procedures: regulation, thermostats/probes, controls, valves (depending on site), air circulation, condition of evaporators and condensers.</li><li>Diagnose breakdowns (symptoms, alarms, regulation faults, cold loss) and propose/implement actions in accordance with authorization level.</li><li>Perform preventive maintenance: technical cleaning (depending on areas), checks, inspections, safety verifications, intervention planning.</li><li>Execute corrective maintenance: replacement of wear parts (with authorization), recommissioning, validation tests.</li><li>Participate in interventions with service providers (refrigeration, electricity, gas, automation) and provide a clear technical report.</li><li>Ensure strict compliance with the cold chain: safety measures in case of drift, immediate alert, organization of continuity if applicable according to internal procedures.</li><li>Apply food hygiene rules and internal procedures (areas, cleaning, production plan constraints).</li><li>Comply with electrical/mechanical safety rules and workplace safety (lockout if necessary, PPE, signage).</li><li>Ensure traceability: drafting of work orders, reports, readings (temperatures/checks), parts/consumables tracking.</li><li>Keep preventive actions and reporting up to date.</li><li>Participate in internal audits / quality controls and preparation for verifications.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Profile Required:</h2><p>Technician Diploma / BTS in Industrial Maintenance, Electrotechnics, Refrigeration and Air Conditioning, or equivalent.</p><p>2 to 5 years of experience in maintenance of catering/institutional equipment and/or commercial refrigeration (ideally in a hotel environment).</p><p>Solid knowledge in maintenance and diagnostics (electrical, basic mechanical, regulation).</p><p>Knowledge or mastery of commercial refrigeration: temperature regulation, probes, evaporators/condensers, defrosting, alarms, performance notions.</p><p>Ability to intervene on kitchen/institutional equipment (production, professional washing/dishwashing if applicable).</p><p>Proficiency with control instruments (multimeter according to authorizations, thermometers/probes, reading alarms and regulation).</p><p>Ability to read technical manuals, schematics, and simple plans.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job SENIOR INFRASTRUCTURE ARCHITECT (LLD) Job Summary <p>We are seeking an experienced Senior Infrastructure LLD Architect to produce Low Level Design documentation for a large-scale banking infrastructure project. The engagement is remote, contract-based (2 months), and requires immediate availability. The candidate will work as part of a delivery team supporting a structured infrastructure rollout, covering Active Directory, Identity &amp; Access Management, Endpoint Security, PKI, PAM, SIEM, Windows Infrastructure, Provisioning, and ITSM platforms within secure, highly available enterprise environments.</p><br> <p>This is a delivery-focused role. Senior professionals only — 10+ years minimum.</p><br> Key Responsibilities <ul> <li>Produce detailed Low Level Design (LLD) documents and architecture governance artifacts across assigned infrastructure domains.</li> <li>Design and implement Active Directory (AAA) architectures, including multi-forest environments, tenant isolation, RBAC, delegation models, and secure authentication.</li> <li>Architect and manage Microsoft Defender for Endpoint, Intune, endpoint hardening, EDR, vulnerability management, and security compliance.</li> <li>Design and maintain Group Policies (GPOs), security baselines, and endpoint configuration standards.</li> <li>Implement Network Policy Services (NPS) and secure 802.1X authentication solutions using RADIUS and EAP-TLS.</li> <li>Design and manage Microsoft PKI (AD CS), including Offline Root CA, Issuing CAs, certificate lifecycle management, CRL, and OCSP.</li> <li>Support core Microsoft infrastructure services including DNS, DHCP, NTP, DFS, WSUS, File Services, and Bastion Hosts.</li> <li>Design and implement One Identity Safeguard PAM solutions including password vaulting, session management, privileged access governance, and JIT access.</li> <li>Architect and manage Splunk SIEM platforms, including log ingestion, indexing, clustering, monitoring, and security analytics.</li> <li>Design and support MECM/SCCM provisioning and operating system deployment solutions.</li> <li>Develop and optimize ServiceNow Incident Management workflows, integrations, CMDB, SLAs, and escalation processes.</li> </ul> Requirements <ul> <li>Bachelor's degree in Computer Science, Information Technology, Cyber Security, or related field.</li> <li>10+ years of experience in Microsoft infrastructure, security, and enterprise architecture.</li> <li>Strong expertise across: <ul> <li>Active Directory (AD DS)</li> <li>Microsoft Defender for Endpoint</li> <li>Microsoft Intune</li> <li>AD CS / PKI</li> <li>NPS / RADIUS / 802.1X</li> <li>One Identity Safeguard PAM</li> <li>Splunk Enterprise</li> <li>MECM / SCCM</li> <li>ServiceNow</li> <li>PowerShell Automation</li> </ul> </li> <li>Proven experience producing LLD documentation in enterprise delivery environments.</li> <li>Strong understanding of Zero Trust, Identity Security, Privileged Access Management, and Security Operations.</li> <li>Schengen visa holder preferred but not required.</li> </ul> Preferred Certifications <ul> <li>CISSP, CISM</li> <li>Microsoft Cybersecurity Architect Expert</li> <li>Microsoft Identity &amp; Access Administrator</li> <li>Splunk Certified Architect</li> <li>ITIL Foundation</li> <li>One Identity Safeguard Certification</li> </ul> Vertical <p>Technology</p><br> <br> <br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist in the design, creation, and maintenance of databases. Execute data backup and restore procedures. Monitor database performance and report anomalies. Write and optimize SQL queries. Assist in database migration and updates. Participate in user access and rights management. Collaborate with development teams on schema reviews and data integration. Ensure data integrity and consistency across environments. Participate in resolving database-related incidents. Document database configurations, procedures, and schemas.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">University degree: Computer Science, Mathematics, Telecommunications or Electronics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Relational databases: Proficiency in PostgreSQL, MySQL and SQL Server</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">NoSQL databases: Proficiency in MongoDB and Cassandra</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design: Proficiency in data modeling, schema design, definition of tables, keys, and integrity constraints</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Normalization: Knowledge of normal forms and data normalization principles</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Proficient in SQL</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools: Proficiency in Git</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Systems: Proficiency in Linux environments</font></font></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Conduct field measurements using high-tech equipment. Perform topographic measurements (measuring angles and distances). Calculate and delimit the terrain. Use satellite positioning (GPS). Contribute to the creation of the land registry. Using computer tools, transfer these measurements onto graphic documents. Create maps and plans using CAD and CAM software. Produce plans at different scales. Submit plans to the Surveying Engineer or Site Manager. Participate in the development of various infrastructure projects (roads, commercial areas, bridges, etc.).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Master's degree in computer data processing</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of 3D drawing</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of CAD and CAM (Computer-Aided Design and Computer-Aided Drafting)</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of high-tech equipment</font></font></li><li><font dir="auto" ><font dir="auto" >Having 2 years of experience in the field</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Reservation Supervisor is responsible for the day-to-day management of the Reservations department at the Sofitel Thalassa Algiers Club des Pins. They ensure sales optimization, the implementation of pricing strategies, and the quality of customer service, in accordance with Sofitel standards and Accor procedures. They lead the Reservations team to guarantee efficient handling of requests, optimize the conversion rate, and maximize accommodation revenue, while ensuring a seamless and personalized customer experience.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Oversee the processing of individual, group, corporate and OTA bookings</font></font></li><li><font dir="auto" ><font dir="auto" >Check the accuracy of the data (prices, segments, customer profiles, conditions)</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor availability and allocations</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct regular checks (quality of reservations, VIP files, repeat guests)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring compliance with Sofitel service standards</font></font></li><li><font dir="auto" ><font dir="auto" >Supervise, train and motivate reservation agents</font></font></li><li><font dir="auto" ><font dir="auto" >Organize the work schedule according to the activity (pick-up)</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor individual and collective performance (productivity, quality, conversion)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the team's skills development (sales techniques, tools, procedures)</font></font></li><li><font dir="auto" ><font dir="auto" >Apply the pricing strategies defined by the Revenue Manager</font></font></li><li><font dir="auto" ><font dir="auto" >Optimize the conversion rate and promote upselling</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the correct use of market segments and tariff codes.</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor key indicators: pick-up, no-show, cancellations, production by channel</font></font></li><li><font dir="auto" ><font dir="auto" >Identify revenue opportunities and propose improvement actions</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring compliance with Accor and Sofitel standards</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring the confidentiality of customer data</font></font></li><li><font dir="auto" ><font dir="auto" >Handling reservation-related complaints</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in continuous improvement and customer satisfaction initiatives</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >1-3 years of experience in a similar position in a 4* or 5* hotel</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of how reservations and distribution channels work (OTA, corporate, leisure)</font></font></p><p><font dir="auto" ><font dir="auto" >Mastery of French and English (spoken and written)</font></font></p><p><font dir="auto" ><font dir="auto" >Knowledge of PMS tools (ideally OPERA) and extranets</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent organizational and analytical skills</font></font></p><p><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Good interdepartmental communication</font></font></li><li><font dir="auto" ><font dir="auto" >Leadership and team spirit</font></font></li><li><font dir="auto" ><font dir="auto" >High-end customer service sense</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour and attention to detail</font></font></li><li><font dir="auto" ><font dir="auto" >Results and performance orientation</font></font></li></ul><p></p></section>