Collection Specialist Jobs in Algeria

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Position : Collections Agent Location: Remote At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions.<br> We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed.<br> As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.<br> Responsibilities: Monitor and track overdue accounts, using established protocols to secure timely payments.<br> Maintain accurate and up-to-date records of delinquent accounts, incl.<br> payment arrangements, communications and invoices.<br> Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.<br> Collaborate with other departments to resolve customer issues and disputes efficiently.<br> Prepare and provide regular reports on debt collection activities and progress.<br> Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.<br> Competitive salary with performance bonuses.<br> Friendly and supportive team.<br> Opportunity to work and grow professionally at an international level.<br> Ready to take the wheel of your career?<br> Join us at Whizz and pedal towards success!<br> Apply today!<br> 1+ years of experience in Collections Fluent in English (at least C1 level), knowledge of additional language French/Arabic/Spanish - advantage.<br> Proficiency with Microsoft Office and Google Workspace Strong negotiation skills, attention to detail, and the ability to handle challenging customers.<br> High-speed internet connection, personal computer, and headset.<br> Knowledge of state and federal collection laws (preferred).<br> Working Hours: 40 hours a week with 8-9 hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.<br> Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Analyze and follow up on unpaid accounts by identifying overdue receivables, verifying customer information, and qualifying files. Contact customers and establish contact by telephone, mail to negotiate appropriate payment solutions (installments, deferrals, etc.). Negotiate and implement collection solutions and propose realistic repayment plans and ensure their compliance. Update databases and record all actions taken and information related to collection files in the information system. Follow necessary procedures and collaborate with legal counsel for the sending of formal notices or for initiating more formal proceedings. Prevent disputes and identify the causes of non-payment and propose preventive actions to limit future risks. Report on activity and establish regular reports on the status of receivables and collection performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Negotiation and persuasion skills, ability to convince and gain customer buy-in. Excellent interpersonal and communication skills, ability to listen, dialogue and manage delicate situations with diplomacy. Ability to manage a large number of files and follow strict procedures. Ability to take initiative and work independently. Good knowledge of office software (Office Pack) and customer relationship management (CRM) or collection tools. Knowledge of collection procedures and related regulations. Analytical skills to assess financial risks.</p><p>Higher education in finance, accounting, business or equivalent. Successful experience in debt collection or customer relationship management (minimum 2 years). Excellent interpersonal skills, diplomacy and firmness. Driving license B, national mobility for frequent travel.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Organize a tour according to delivery instructions. Carry out deliveries within the desired deadlines. Check the loading of goods in the truck. Load/unload products, goods. Collect and check customer payments. Check delivery documents. Acknowledge sales documents, delivery notes, invoices. Work constantly with the logistics team and the salesperson. Respect working days and hours. Have a good attitude towards customers. Recover damaged products from points of sale. Maintain the delivery truck. Ensure procedures are applied and working conditions are respected.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience of at least one year. Region of -Birtouta- Wilaya of Algiers. If you match this profile, please send your CV by clicking on the apply tab Algiers Birtouta</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Delivery person</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the timely delivery of goods to customers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Loading, transporting and unloading products safely.</font></font></li> <li><font dir="auto" ><font dir="auto" >Verify the conformity of orders before delivery.</font></font></li> <li><font dir="auto" ><font dir="auto" >Obtain signatures on delivery notes and ensure follow-up on documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the delivery vehicle is in good condition and properly maintained.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect road safety rules and company procedures.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Education level: Secondary or higher.</font></font></li> <li><font dir="auto" ><font dir="auto" >Valid driving licence (category appropriate to the vehicle used).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a similar position preferred.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of routes and traffic.</font></font></li></ul></div></section>