Assistant Manager Jobs in Algeria
591 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Contracts Manager takes direction from the Contracts and Commercial Director and manages the tender
review and contract preparation activities for the projects as required by the Company which may include
analyzing and evaluating, contract proposed terms and conditions. Completes the monitoring of all types of
agreements and contracts covering the terms and conditions under which the Company provides or
subcontracts its products/services to its clients and through this, ensuring that the Company meets its
contractual obligations to the customers complete satisfaction after the awarding of project.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Manage the implementation of strong Administration of Subcontractors through the proper use of Company procedures.</p><br>
<p>Partake in the contractual meetings with the client/consultant.</p><br>
<p>Provide practical guidance in the preparation of extension of time and other such claims and successfully conclude all such claims.</p><br>
<p>Develop standards for contracts, including presentation of budget, payment terms, general, language and provisions.</p><br>
<p>Follow directions given by the Contracts Director implements Company requirements as far as acceptable</p><br>
<p>terms and condition in Contracts and Subcontracts are concerned to reduce areas of potential risk.</p><br>
<p>Ensure to reduce the incident of Contract Claims against the Company.</p><br>
<p>Ensure increased awareness on the part of other Contract staff of Employer's Terms and Conditions ensuring all potential claims can be identified and successfully prosecuted.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Ensure to improve the alertness of Commercial team to and Identify potential Contractual risk areas.</p><br>
<p>Ensure to provide practical guidance in the preparation of extension of time and other such claims and successfully conclude all such claims.</p><br>
<p>Ensure to improve the inclusion of the Company’s processes with regards to claim management. Using recording templates to improve the robustness of the submitted claims and increase the success of claims to Variations.</p><br>
<p>Manage the implementation of strong Administration of Subcontractors through the proper use of Company procedures.</p><br>
<p>Ensure that subcontracts being let on contractually and commercially sound principals.</p><br>
<p>Ensure to generate greater confidence in the Commercial team to approach underperformance issues by Subcontractors. Improve collection of back charge and contra claims as a result.</p><br>
<p>Ensure to close out all subcontracts final accounts within 2 months of completion of scope obligations.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p> Knowledge of Contract and Tender requirements of all types of Contract Conditions. Comprehensive</p><br>
<p>knowledge of FIDIC contracts. Thorough working knowledge of Qatar Construction Standards. Awareness and</p><br>
<p>understanding of Company€™s products, processes and services. Fluency in English written and spoken.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality_321977507<br>Leadership_321977503<br>Contract Monitoring L4<br>Profit & Loss management L4<br>Contract Management L4<br>Contract Administration L4<br>Contract Negotiating L4<br>Build High-Performing Teams<br>Agility<br>Provide Direction<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Civil Engineering or Engineering<br>Profesional degree in FIDIC Certification or Chartered membership of a professional organization such as CIOB or RICS.<br><br><br><br>
</div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Goods Receiving: Receive goods and verify their conformity with the delivery notes. Check quantities, references, batches, and expiration dates. Immediately report any anomalies, discrepancies, or damaged products. Record incoming goods in the inventory management system. File and retain documents related to receipts. Inventory Management and Organization: Organize product storage according to category and reference. Ensure clear product and location identification. Ensure proper stock rotation according to the FEFO (First Expired, First Out) principle for products with expiration dates. Regularly monitor expiration dates. Keep storage areas clean, organized, and secure. Stock Movement Tracking: Record goods receipts and issues. Prepare orders for customers or internal departments. Establish and verify delivery notes. Ensure the traceability of stock movements. Regularly update stock reports. Inventories: Participate in periodic and annual inventories. Conduct regular physical checks. Compare physical stock with computerized stock. Identify discrepancies and investigate their causes. Report anomalies to management and participate in their resolution. Stock Level Management: Monitor minimum and maximum stock levels. Identify stockout risks. Report products with low stock levels. Identify dormant or slow-moving stock. Communicate replenishment needs to the relevant manager. Specifics related to medical devices: The Stock Manager must pay particular attention to: Batch traceability. Verification of expiration dates. Proper storage of products. Separation and identification of non-compliant or damaged products. Compliance with storage conditions specific to each product. The preservation of documents to ensure product traceability. The application of the FEFO principle: First Expired, First Out. Tools and documents used: Inventory management software / ERP. Stock cards. Receiving slips. Issue slips. Delivery slips. Supplier invoices and documents. Inventory reports. Excel tracking spreadsheets. Labels and traceability documents. Key Performance Indicators (KPIs): Inventory accuracy rate. Number and value of inventory discrepancies. Number of stockouts. Number of expired or near-expiry products. Compliance with order preparation deadlines. Receipt conformity rate. Compliance with storage and traceability procedures. Job Responsibilities: The Inventory Manager is responsible for the reliability of inventory information, the proper organization of the warehouse, and the traceability of merchandise movements. Any significant anomaly concerning quantities, products, batches,Expiry dates or storage conditions must be reported to management promptly.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills: Proficient in inventory management. Proficient in handling incoming and outgoing goods. Proficient in inventory counts and discrepancy control. Proficient in Excel and other computer tools. Ability to track product references, batches, and expiration dates. Knowledge of storage and product rotation principles. Personal Qualities: Rigor and organization. Sense of responsibility. Punctuality. Attention to detail. Responsiveness. Team spirit. Honesty and reliability. Ability to follow procedures. Desired Profile: Education: Bachelor's degree (or equivalent) in logistics, management, business, or a related field. Experience: Experience in inventory management, logistics, or distribution is preferred. Experience in the medical device or pharmaceutical industry is an asset. Computer Skills: Proficient in Excel and inventory management software. Languages: French preferred; fluent Arabic. English is an asset. Professional relationships: Internal relationships: Management, Sales Department, Purchasing Department, Accounting Department, Logistics Department, Drivers/Delivery Persons. External relationships: Suppliers, Carriers, Clients, as required by the position.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Job Description: Supervise the cleanliness and presentation of guest rooms and floors, ensuring room availability according to Sofitel standards and operational priorities, under the supervision of the Housekeeping Manager. Main Responsibilities: Contribute to the implementation of Standard Operating Procedures (SOPs) for cleaning and room inspections. Participate in deep cleaning of guest rooms and floors. Contribute to final room inspections before opening. Participate in defining the floor team schedules. Supervise the work of the Floor Attendants. Check and inspect rooms before they are returned to Vacant Clean Inspected (VCI) status. Prioritize rooms according to VIP/Suite/early arrivals. Manage linen and amenity stocks for your area in the service areas. Coordinate with the Front Office to monitor room status in real time. Report any technical issues to Maintenance. Train, mentor, and evaluate the Floor Attendants. Manage customer complaints according to Sofitel models. Participate in ensuring compliance with Sofitel standards and procedures.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h3><font dir="auto" ><font dir="auto" >Desired Profile:</font></font></h3><ul><li><font dir="auto" ><font dir="auto" >Diploma in hospitality or equivalent preferred.</font></font></li><li><font dir="auto" ><font dir="auto" >Confirmed experience (2 to 3 years minimum) in housekeeping, ideally in a luxury hotel.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French and Arabic; English desired.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering a PMS (OPERA appr ci).</font></font></li><li><font dir="auto" ><font dir="auto" >Leadership, rigor, attention to detail and organization.</font></font></li><li><font dir="auto" ><font dir="auto" >Responsiveness and ability to manage priorities during periods of high activity.</font></font></li></ul>
<p>Job Title Account Manager - Algeria & Tunis Job Scope The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities</p><ul><li>Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team</li><li>Lead the partners relations in alignment with the company s management and strategy</li><li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li><li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li><li>Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers</li><li>Execute and supervise the entire sales cycle from quotation to collection</li><li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li><li>Generate sales for the entire product/service line in terms of long-term revenue and profitability</li><li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li><li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li><li>Promote the company and its services within the Region.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Position Requirements Education Bachelor s degree in Business Administration, Sales or any other related field. Experience 5 to 7 years of relevant experience in Algeria market. #LI-SK</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title
<br>Account Manager - Algeria & Tunis<br><br>Job Scope
<br></span><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.</p><br>
<br><br>Main Duties and Responsibilities
<br><ul>
<li>Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team</li>
<li>Lead the partners’ relations in alignment with the company’s management and strategy</li>
<li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li>
<li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li>
<li>Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers</li>
<li>Execute and supervise the entire sales cycle from quotation to collection</li>
<li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li>
<li>Generate sales for the entire product/service line in terms of long-term revenue and profitability</li>
<li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li>
<li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li>
<li>Promote the company and its services within the Region.</li>
</ul>
<br><br>Position Requirements
<br><br>Education
<br><p>Bachelor’s degree in Business Administration, Sales or any other related field.</p><br><br><br>Experience
<br><p>5 to 7 years of relevant experience in Algeria market.</p><br>
<p>#LI-SK</p><br><br><br><br>
</div>
<p>Manager and coordinate the production teams assigned to his shift. Organize all production activity during his shift. Achieve the production program in quantity and quality, ensuring the smooth running of the installations or production lines in accordance with operating manuals and specific instructions. Ensure the rational use of raw materials, inputs, and packaging. Coordinate activity with his counterparts in maintenance, security, and support structures. Act as the first manager of the production unit during the night shift. Control the quality of finished products and correct, if necessary, any deviations observed. Contribute to any action to improve the production process during his shift. Diagnose, anticipate, and provide solutions to all production anomalies observed. Fill in production support documents with shift data. Make handover of instructions at the start and end of the shift with the relief by inspecting all equipment and reporting any specific instructions. Monitor the performance indicators of the structure's activities; establish necessary corrective plans and ensure their implementation and provide detailed reporting to management. Participate in the development of skills and performance of his teams by identifying levers for action (coaching, training, working conditions...). Provide technical support to his team and act as a resource person. Conduct regular individual evaluations. Ensure compliance with company rules by his teams. Rigorously apply company rules regarding safety, hygiene, and environmental respect.</p><p><strong>Desired Candidate Profile</strong></p><p>Mastery of management techniques and tools. Knowledge in maintenance, mastery of industrial processes. Knowledge of computer tools. Aptitude for organization and team management. Autonomy, pragmatism, and proactivity.</p>
<p>Manager and coordinate the production teams assigned to his shift. Organize all production activity during his shift. Achieve the production program in quantity and quality, ensuring the smooth running of the installations or production lines in accordance with operating manuals and specific instructions. Ensure the rational use of raw materials, inputs, and packaging. Coordinate activity with his counterparts in maintenance, security, and support structures. Act as the first manager of the production unit during the night shift. Control the quality of finished products and correct, if necessary, any deviations observed. Contribute to any action to improve the production process during his shift. Diagnose, anticipate, and provide solutions to all production anomalies observed. Fill in production support documents with shift data. Make handover of instructions at the start and end of the shift with the relief by inspecting all equipment and reporting any specific instructions. Monitor the performance indicators of the structure's activities; establish necessary corrective plans and ensure their implementation and provide detailed reporting to management. Participate in the development of skills and performance of his teams by identifying levers for action (coaching, training, working conditions...). Provide technical support to his team and act as a resource person. Conduct regular individual evaluations. Ensure compliance with company rules by his teams. Rigorously apply company rules regarding safety, hygiene, and environmental respect.</p><p><strong>Desired Candidate Profile</strong></p><p>Mastery of management techniques and tools. Knowledge in maintenance, mastery of industrial processes. Knowledge of computer tools. Aptitude for organization and team management. Autonomy, pragmatism, and proactivity.</p>
<p>Manager and coordinate the production teams assigned to his shift. Organize all production activity during his shift. Achieve the production program in quantity and quality, ensuring the smooth running of the installations or production lines in accordance with operating manuals and specific instructions. Ensure the rational use of raw materials, inputs, and packaging. Coordinate activity with his counterparts in maintenance, security, and support structures. Act as the first manager of the production unit during the night shift. Control the quality of finished products and correct, if necessary, any deviations observed. Contribute to any action to improve the production process during his shift. Diagnose, anticipate, and provide solutions to all production anomalies observed. Fill in production support documents with shift data. Make handover of instructions at the start and end of the shift with the relief by inspecting all equipment and reporting any specific instructions. Monitor the performance indicators of the structure's activities; establish necessary corrective plans and ensure their implementation and provide detailed reporting to management. Participate in the development of skills and performance of his teams by identifying levers for action (coaching, training, working conditions...). Provide technical support to his team and act as a resource person. Conduct regular individual evaluations. Ensure compliance with company rules by his teams. Rigorously apply company rules regarding safety, hygiene, and environmental respect.</p><p><strong>Desired Candidate Profile</strong></p><p>Mastery of management techniques and tools. Knowledge in maintenance, mastery of industrial processes. Knowledge of computer tools. Aptitude for organization and team management. Autonomy, pragmatism, and proactivity.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Sales Field Manager, you will be responsible for developing business with key industrial accounts and participating in business projects. To achieve your objectives, you will work closely with the Baking Center Manager for Algeria and the MEA Formulation team.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business Development:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Manage the entire sales process related to key industrial accounts. Conduct commercial negotiations to successfully conclude long-term agreements and partnerships. Monitor and manage strategic industrial accounts, ensuring on-time, in-full (OTIF) performance and aligning with client needs and expectations. Identify and evaluate new industrial projects and develop business plans with clients to strengthen collaboration and support mutual growth. Negotiate customized solutions tailored to client and company needs. Participate in the management of new projects. Implement monitoring and reporting tools.</font></font></li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strategy:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Implement the sales strategy, pricing, and product policies for key accounts. Deploy the necessary resources for acquiring new clients and ensure excellent service for existing clients. Collect and consolidate market information and provide market intelligence reports.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a degree in Business/Sales, you have significant experience in managing industrial accounts in the agri-food sector.</font></font></p><ul><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Knowledge of project management methodologies. Proficiency in O365, PBI, and CRM office tools. Ability to drive product and process innovation. Fluent in Arabic, English, and French.</font></font></li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Customer and results-oriented. Ability to adapt to different stakeholders. Ability to work in a multicultural environment, on projects requiring autonomy, initiative, and foresight. Excellent communication and negotiation skills. Ability to analyze data and operational indicators. Strong sense of confidentiality. Problem-solving skills.</font></font></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span> Pay Band</span></strong></p><br><br><p><strong><span> Location</span></strong></p><br><br><p><strong><span> Duration</span></strong></p><br><br><p><strong><span> Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br> <br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br> <br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New & existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer. CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration & Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes. </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example. You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional & Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge & Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating & Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly & effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning & Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business Development: Develop and deploy the B2B sales strategy. Develop sales with food processing companies and sectors requiring technical packaging. Prospect and retain a national and international industrial clientele. Develop the Key Accounts portfolio. Identify new markets and growth opportunities. Sales of customized solutions: Understand clients' technical needs and propose personalized packaging solutions. Collaborate with technical, R&D, Quality, and Production teams to develop packaging that meets client requirements. Lead new product development projects with strategic clients. Negotiate technical and commercial offers until their finalization. Export Development: Develop and implement the export strategy. Prospect new international markets. Develop a network of distributors and business partners. Participate in international trade shows. Conduct commercial negotiations with international clients. Master Incoterms, international trade techniques, and export procedures. Management: Lead and motivate the sales team. Define sales objectives and monitor performance indicators. Develop a strong sales performance culture.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac +5) in International Business, Management, Marketing, or Business School. Minimum 10 years of experience in a B2B sales role. Minimum 8 years as a Sales Manager or Director. Essential experience in an industrial environment. Experience in the packaging, plastics, food processing, or industrial goods sectors is a significant advantage. Required skills: B2B business development. Sales of high-value-added technical solutions. Negotiation with major industrial accounts. Export market development. Development of sales strategies. Client project management. Management of sales teams. Market analysis and competitive intelligence. Mastery of complex negotiation techniques. Personal qualities: Proven leadership. Excellent negotiator. Strong results orientation. Business development acumen. Initiative. Strong interpersonal skills. Ability to operate in a demanding industrial environment.</font></font></p>
<p>POSITION SUMMARY Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATIONS</strong> Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. <strong>REQUIRED QUALIFICATIONS</strong> License or Certification: Valid State Esthetician License</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Install and secure signs and signage according to plans and technical specifications. Prepare and handle the necessary installation materials. Verify the alignment, secure fixing, and stability of installed structures. Comply with safety standards and regulations in force on construction sites. Make electrical connections when necessary (illuminated signs). Perform adjustments and finishing touches to ensure optimal aesthetic and functional results. Ensure the upkeep and maintenance of installed signs. Report progress and any problems encountered to the installation manager. Maintain a clean and organized workspace after each intervention. Secondary Activities: Participate in the continuous improvement of installation procedures. Contribute to the training of new recruits or work teams. Specific Responsibilities: Respect deadlines and the quality of completed installations. Ensure compliance with safety standards on worksites and minimize incidents. Guarantee customer satisfaction through quality work and successful project execution. Ensure rigorous follow-up of installation files. Contribute to the continuous improvement of installation processes.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in installing signs and signage. Knowledge of fixing techniques and materials used. Basic understanding of wiring and electricity for installing illuminated signs. Ability to read and interpret plans and technical diagrams. Good physical condition and ability to work at heights. Attention to detail and thoroughness to ensure quality installations. Ability to work as part of a team and follow the instructions of the installation manager. Valid driver's license for travel to work sites. Must be exempt from national military service. Required Skills: Good physical condition and ability to work at heights. Thoroughness, attention to detail, and precision to ensure neat and durable installations. Ability to work under pressure and meet deadlines.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Diagnose and resolve complex incidents (levels 2 & 3) </font></font><br><font dir="auto" ><font dir="auto" >Provide technical support to field technicians and supervisors </font></font><br><font dir="auto" ><font dir="auto" >Analyze recurring breakdowns and propose sustainable solutions </font></font><br><font dir="auto" ><font dir="auto" >Analyze technical needs and propose appropriate solutions </font></font><br><font dir="auto" ><font dir="auto" >Manage critical situations </font></font><br><font dir="auto" ><font dir="auto" >Coordinate multi-site interventions if necessary </font></font><br><font dir="auto" ><font dir="auto" >Ensure technical communication with the client </font></font><br><font dir="auto" ><font dir="auto" >Produce detailed analysis reports </font></font><br><font dir="auto" ><font dir="auto" >Implement corrective and preventive actions </font></font><br><font dir="auto" ><font dir="auto" >Participate in the improvement of after-sales service procedures </font></font><br><font dir="auto" ><font dir="auto" >Prepare detailed technical reports Carry out </font></font><br><font dir="auto" ><font dir="auto" >and manage on-site technical missions </font></font><br><font dir="auto" ><font dir="auto" >Intervene in the workshop for equipment repair, configuration and preparation </font></font><br><font dir="auto" ><font dir="auto" >Provide training to the end customer </font></font><br><font dir="auto" ><font dir="auto" >Ensure the drafting of technical guides </font></font><br><font dir="auto" ><font dir="auto" >Train and supervise technicians</font></font></p><p><strong>Desired Candidate Profile</strong></p><h3>Dipl me :</h3><font dir="auto" ><font dir="auto" >Engineer or Master's degree (Bac+5) in technology, electronics, networks and telecommunications, computer science, electrical engineering, electronics or a similar field</font></font><br><h3><font dir="auto" ><font dir="auto" >Additional training:</font></font></h3><font dir="auto" ><font dir="auto" >Preventive Maintenance Training, </font></font><br><font dir="auto" ><font dir="auto" >IT Security Training, </font></font><br><font dir="auto" ><font dir="auto" >Systems and Network Management Training, </font></font><br><font dir="auto" ><font dir="auto" >Coding and Programming Training, </font></font><br><font dir="auto" ><font dir="auto" >Electronic Circuit Repair Training</font></font><br><h3><font dir="auto" ><font dir="auto" >Mastery of technical tools related to the field of activity:</font></font></h3><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills; </font></font><br><font dir="auto" ><font dir="auto" >Project management </font></font><br><font dir="auto" ><font dir="auto" >; Professional technical writing; </font></font><br><font dir="auto" ><font dir="auto" >Proficiency in evolving IT tools</font></font><br><h3><font dir="auto" ><font dir="auto" >Knowing how to be:</font></font></h3><font dir="auto" ><font dir="auto" >Sense of responsibility, </font></font><br><font dir="auto" ><font dir="auto" >analytical and synthesis skills </font></font><br><font dir="auto" ><font dir="auto" >, rigor and organization, </font></font><br><font dir="auto" ><font dir="auto" >leadership and teamwork, </font></font><br><font dir="auto" ><font dir="auto" >good communication</font></font><br><h3>Exp rience :</h3><font dir="auto" ><font dir="auto" >Minimum 2-3 years in preventive and corrective maintenance, Project Manager or similar role, with team supervision experience preferred. </font></font><br><font dir="auto" ><font dir="auto" >Job description validation. HSE standards.</font></font>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Qui sommes nous ?</b><br>Heetch est la seule application de VTC visant à rendre la mobilité plus positive. Nous nous engageons pour une mobilité plus équitable avec la commission la plus basse du marché. Nous offrons un service professionnel et de qualité partout où nous opérons et incarnons une vision joyeuse, optimiste et culturellement pertinente. Nous croyons sincèrement que personne ne doit être laissé de côté et nous maintenons un équilibre entre des prix inclusifs pour les passagers et des revenus suffisants pour les chauffeurs.<br>Lancée en 2013, aujourd’hui nous opérons en France, Belgique, Algérie, Angola, Sénégal, Côte d'Ivoire et Mali. Rejoignez notre équipe ambitieuse, déterminée à transformer le marché de façon durable !<br><p><strong><span>Ton rôle comme Hub Manager d'Algers:</span></strong><span>Rattaché(e) à la Direction Exécutive basée en France, tu es le/la leader senior et l'ancrage opérationnel du Hub d'Alger (environ 40 personnes). Si les équipes fonctionnelles rapportent directement à leurs managers respectifs en Europe, tu es responsable de la performance globale du site, de la culture, de l'engagement des collaborateurs et de la bonne exécution business au quotidien.</span><br><strong><span>Que vas-tu faire concrètement ?</span></strong><br><strong><em><span>Leadership du site & performance des équipes</span></em></strong></p><br>
<ul>
<li>
<p><span>Être le principal représentant de la direction sur site à Alger ; développer une culture de haute performance et gérer/résoudre localement les problématiques du quotidien.</span></p><br>
</li>
<li>
<p><span>Suivre la santé et la productivité du Hub via observation directe, suivi de KPIs et échanges réguliers avec les managers européens et les équipes locales.</span></p><br>
</li>
<li>
<p><span>Évaluer en continu le moral et la charge de travail du site ; remonter proactivement aux managers européens tout risque, friction ou baisse de performance.</span></p><br>
</li>
<li>
<p><span>Garantir que les politiques locales, les normes de sécurité et les règles de présence soient clairement définies et respectées sur site.</span></p><br>
</li>
</ul>
<p><strong><em><span>Gestion opérationnelle</span></em></strong></p><br>
<ul>
<li>
<p><span>Encadrer l'Office Manager (ou équivalent), en charge de l'administratif quotidien, de l'entretien des locaux, des fournisseurs, de la logistique et des besoins du bureau.</span></p><br>
</li>
<li>
<p><span>Valoriser les actifs du Hub en identifiant des opportunités de revenus (location d'espaces, coworking, services à des partenaires externes).</span></p><br>
</li>
</ul>
<p><strong><em><span>Gestion locale du Hub (Algérie)</span></em></strong></p><br>
<ul>
<li>
<p><span>Superviser l'administration RH et la paie locale, en garantissant la pleine conformité avec le droit du travail algérien (déclarations et suivi CNAS, impôts, organismes du travail).</span></p><br>
</li>
<li>
<p><span>Piloter le recrutement local en lien étroit avec les managers européens, en assurant l'adéquation technique et culturelle des candidats.</span></p><br>
</li>
<li>
<p><span>Collaborer avec les managers européens sur le développement de carrière, la montée en compétences et la rétention des équipes basées en Algérie.</span></p><br>
</li>
</ul>
<p><strong><span>Ce poste est fait pour toi si :</span></strong></p><br>
<ul>
<li>
<p><span>Tu as une vraie appétence pour le leadership de terrain et sais gérer les situations avec autonomie.</span></p><br>
</li>
<li>
<p><span>Tu es curieux(se), aimes comprendre les choses en profondeur en allant au contact des équipes, tout en gardant une vision stratégique.</span></p><br>
</li>
<li>
<p><span>Tu parles français et anglais couramment et es à l'aise pour travailler dans un environnement international, avec des équipes basées en Europe.</span></p><br>
</li>
</ul>
<p><strong><span>Qu'est-ce qui t'attend ?</span></strong><span> Si ta candidature est retenue, la suite du processus se déroule en 5 étapes :</span><span> 1/ Un premier entretien avec le/la chargé(e) de recrutement</span><span> 2/ Skills test (test technique)</span><span> 3/ Un second entretien avec le Hiring Manager</span><span>4/ Une rencontre avec le senior leadership</span><span> 5/ Offre</span><br><span>Si tu es prêt(e) à relever ce défi et à jouer un rôle clé dans notre succès, nous serions ravis de recevoir ta candidature !</span><br></p><br><br> </div>
<p>POSITION SUMMARY Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p>POSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the general supervision of the overall supervision of Head od programmes , the direct supervision of Movement Operations Officer , the Operations Assistant (Data Processing), is responsible for the following duties and responsibilities.</p><p>Record demographic and biographic information in MiMOSA upon receipt of the request for travel while confirming receipt to third parties, such as an embassy or Resettlement Support Center (RSC). Notify the Movement Operations Officer of the receipt of new requests for travel assistance. Secure, and account for travel documents in accordance with the local Standard Operating Procedures (SOPs). Ensure secure storage of documentation and data in accordance with IOM principles and guidelines while guaranteeing limited access to physical files. Process exit permits in close coordination with supervisors and other IOM colleagues and relevant authorities. Ensure the issuance and timely dispatch of travel documents with Operations colleagues, from booking notifications to logistical assistance with exit processes closely coordinated. Prepare all travel-ready documentation for transfer to Field Support colleagues in collaboration and coordination with supervisors while ensuring the travel bag has all necessary documentation to depart the country. Prepare reports as requested on the receipt of documentation to time of service delivery; inform supervisors on possible issues which need attention and suggest corrective actions. Report any problems encountered like denials of exit permits, reasons for such denials and possible solutions. Assist in preparing regular data mining reports in order to ensure that MiMOSA is up-to-date, accurate and maintains the integrity of relevant Movement Operations projects. Provide regular feedback on work being accomplished to the Movement Operations Officer and keep supervisors immediately informed of any issues that arise. Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases, as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert Movement Operations Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Completed secondary high school education required and five years of relevant working experience; three years of working experience with a bachelor s degree. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Five years of relevant working experience.</li><li>Three years of working experience with a Bachelor s degree.</li><li>Prior Movement Operations or transportation experience is a strong advantage.</li><li>Strong computer skills - Word, Excel and Internet.</li><li>Past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage.</li><li>Fluency in English and French is required.</li><li>Working knowledge of Arabic is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li>Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li>Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
<p><b>JOB SUMMARY</b></p><p><br></p><p> Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES</b></p><p>Assisting in Managing Recruitment and Hiring Process</p><ul><li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li><li>Assists in establishing and maintains contact with external recruitment sources.</li><li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li><li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li><li>Assists in monitoring candidate identification and selection process.</li><li>Performs quality control on candidate identification/selection.</li></ul><p>Assisting in Administering and Educating Employee Benefits</p><ul><li>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li><li>Assists with unemployment claim activity reports.</li><li>Attends unemployment hearings and ensures property is properly represented, as needed.</li></ul><p>Assisting in Managing Employee Development</p><ul><li>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Ensures employees are cross-trained to support successful daily operations.</li><li>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li><li>Ensures attendance by all new hires and participation of the leadership team in training programs</li><li>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li></ul><p>Assisting in Maintaining Employee Relations</p><ul><li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li><li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li><li>Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner</li><li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li><li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul><p>Assisting in Managing Legal and Compliance Practices</p><ul><li>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li><li>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li><li>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.</li><li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li><li>Communicates property rules and regulations via the employee handbook.</li><li>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li><li>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li><li>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>SUMMARY OF THE ROLE</span></p><br>Join our dynamic team as a sales specialist for retail, you will support the Sales manager in promoting and selling a range of Decorative products to new/existing/specified potential customers by utilizing Jotun’s sales tools and techniques to develop strong customer relationships to achieve budgeted sales, gross margin, days of outstanding sales, and with the aim of increasing Jotun market share and profitability.<br>This position reports to Retail Sales Manager and will be based in Algiers.<p>Responsibilities:</p><br><ul><li><p>Introduce, promote, and sell Decorative products to allocated customers and geographical territories through regular visits to maintain good relationships and obtain market information.</p><br></li><li><p>Execute sales policies and marketing activities in line with company rules and regulations to support business growth, uniformity, and business efficacy.</p><br></li><li><p>Have a robust follow-up on collection per assigned targets to ensure that company working capital conditions remain healthy.</p><br></li><li><p>Maintain good relationships, provide high-quality service to existing distributors, and attend to customers’ complaints.</p><br></li><li><p>Liaise with the client market and respond to inquiries, introducing products and services to dealers.</p><br></li><li><p>Conduct and regularly update territory mapping to assess market potential within the assigned geographical area, working closely with the designated area Sales Manager.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>We are looking for: </b></p><br><p><span><span>- Engineer / Architect / Sales University Degree.</span></span></p><br><p><span><span>- 2-3 years of Sales experience suitable in Retail.</span></span></p><br><p><span><span>- Strong interpersonal, communication skills</span></span></p><br><p><span><span>- Flexibility to travel in country.</span></span></p><br><p><span><span>- Good proficiency of English Language.</span></span></p><br><p><b>Competencies for this Position: </b></p><br><p><span><span><b>Effective communication</b>: communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</span></span></p><br><p><span><span><b>Execution</b>: adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</span></span></p><br><p><span><span><b>Business Development</b>: identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.</span></span></p><br><p><span><span><b>Influence makes</b>: an impact; convinces and persuades others; promotes plans and ideas successfully.</span></span></p><br><p><b>We offer: </b></p><br><p>Competitive compensation and benefits</p><br><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</p><br><p>Career development opportunities across multiple disciplines and geographies</p><br><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</p><br><p>A supportive and inclusive company culture where you can be your authentic self</p><br><p>A focus on having fun together through team buildings and social activities.</p><br><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Technover P SPA<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>16.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Algeria established in 2011, is one of the key markets within the MEIA region. With a production facility Jotun Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 100 employees, we aim to further strengthen Jotun’s position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>