About

We are one of the leading five stars hotels, located in the heart of Amman; the perfect starting point to discover your career path from. The ideal place whether for business or leisure, it provides a European luxury experience while featuring the most talented people from around the world.

Kempinski Hotel Amman is looking for a talented Security Agent who will be an addition to the vibrant Security Team.

As a Security Agent, you are kindly requested to apply the following tasks:

• Conducts regular patrols of the building internally and externally.
• Advises the Security Supervisor or Duty Manager of any irregularities noticed.

• Documents all incidents which take place during his/her shift.

• Investigate and follow up on items, both guest and employee, alleged as lost or damaged and disputes which may happen.

• Ensures that all visitors/contractors to the hotel register with Security and are issued with hotel identification cards.

• Ensures that the correct procedure is followed for outgoing/incoming items.
• Check items outgoing/incoming to ensure they match with paperwork.

• Ensures that the established hotel procedures are followed.
• Advises management of an irregularity in a guest or employee’s behavior.
• In difficult situations assists hotel employees in upholding management directions.
• Records all keys collected from and returned to Security

• Ensures all the employee's timekeeping correctly.

• When in public areas make every effort to assist guests and to portray a pleasant image.
• Carries out periodical spot checks of staff bags and belongings, when they are leaving, as directed by the Security department head.
• Assists in maintaining the cleanliness and order of the loading bay and surrounding areas at all times.

• Implement the safety and evacuation procedures as required by the hotel fire policy.
• Complies with the hotel health, safety, and hygiene policy.
• Comply with the company standards in relation to personal presentation.
• Performs related duties and special projects assigned.
• Attend any training sessions or meetings as advised by the Manager.
• Any other duties that may be requested by the Security department head.

• Education Level: Diploma Degree is a must.

• Job Details: Unlimited employment contract.

• Job Level: Level 6 - You will be directly reporting to the Assistant Security Manager.

• Payment: According to the hotel salaries scale.

• Industry: Hospitality Industry.