This vacant:
-Hybrid Attendance ( 3 Days from the office - 2 Days from Home) from the office either the Maadi office or Sheraton office.
-Flexible Working Hours.
Main Responsibility:
- Responsible for implementation of the SW Architect.
- Responsible for the software installation process for clients as per GET standards.
- Conduct training sessions for clients on newly installed Software products.
- Provide technical client support and issue resolution remotely (via email, phone and other electronic medium) or onsite.
- Conduct live demos to introduce Software products to clients.
- Provide guidance to team members on customer problems.
- Solve complex maintenance problems using software diagnostic.
- Diagnose, Research, troubleshoot and identify solutions to software issues
- Installing customized software systems and all necessary components.
Essential Technical :Must have solid experience in SQL schema design and Database. Hands-on experience with Windows/Linux.Database and SQL (Oracle and MSSQL), application server’s management and configuration, application deployment.Good experience on K8 or OpenShift.Scripting and automation oriented with hands-on.IIS knowledge and other containers.Deep experience with MS-SQL. (Additional DB knowledge is a plus)Familiar with experience on at least one of [RabbitMQ, KAFKA, ELK and Redis].Understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands.Good to haveCloud experience and certificates.DevOps Pipeline (Jenkins or Azure)Required SkillsExperience in an application Application support role, technical consultancy, or technical supportProven track record of contributing within the whole support lifecycleAble to work in a fast-paced pressurized environment