Ocean Freight Senior Coordinator
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
DHL Global Forwarding has an opening for OFR Senior Coordinator in Algeria. In this specific position you will provide day-to-day administrative support with readily available advice for OFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing ocean transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.
Join us in connecting people and improving lives!
In this OFR Senior Coordinator position
- You will, under direct/close supervision, support the delivery of ocean freight forwarding processes and activities for internal and external customers.
- You will perform assigned tasks of generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, responding to tariff queries, etc.
- You will, under guidance, gather input for the freight control center, and details, information, and instructions for the operations team.
- You will gather and give information for customer visits to maintain close business relationships with existing clients and enhance customer retention.
- You will follow defined processes, systems, and methods for the delivery of assigned tasks.
- You will check recurring routine issues faced during delivery, and escalate to the supervisor for inputs and guidance if needed.
In the area of OFR product:
- You will create and/or confirm transport orders, perform and optimize bookings.
- You will prepare, control, and distribute all required Import/Export documents.
- You will identify performance issues of suppliers and propose solutions to improve performance.
- You will update Customs shipment information and physical status, and resolve customer issues and incidents.
- You will support and interact primarily with colleagues of your own team.
- You will communicate information that requires little explanation or interpretation.
- You will address task-related issues appropriately to maintain work relationships.
Now, here’s what we need from you.
- Vocational/Specialized/Technical/Certification
- 3-5 years of experience
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
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