Position Purpose

The Administration Coordinator will assist in clerical tasks in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based

Location:Al Dokki , Giza

Duties and Responsibilities

• Effectively assist the Operations Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients
• Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
• Ensure that current patients receive their drugs quickly and efficiently
• Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program
• Maintain and update electronic program files, including patient and quality assurance data
• Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
• Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
• Conduct administrative duties for the office
• Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)
• Additional duties as required

Relationships

• Work closely with program team members
• Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff

Special Skills and Knowledge

• Knowledge of the region's health system
• Approachability and willingness to provide excellent services
• Initiative and drive
• Diplomatic skills
• Team Player
• Good verbal and written communication skills
• Results driven
• Good organizational and coordination skills
• Ability to work autonomously
• Methodical with ability to deliver timely results
• Self-starter with strong individual drive, attention to detail, resourcefulness, and task ownership
• Ability to work in a challenging, fast-paced environment
• Proficiency in standard computer software (word-processing, excel, PowerPoint presentations, databases) and the internet

Benefits of working with Axios include:

• Paying fair market value
  
• Annual performance-based bonus (based on role, levels, and contract)
  
• Premium Private health insurance
  
• Career progression aligned with a competency framework
• Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patient lives.
  
• Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.