A Technical Projects Coordinator for multiple projects.

• Leads planning and execution of client-facing cloud-based projects 
• Gathers and develops requirements to create and maintain a detailed project schedule and/or integrated plan. 
• Effectively manages project contract, payments and renewals. 
• Provides project reporting to multi-stakeholders & senior management.
• Uses appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects - concept, definition, planning, implementation, and close-out. 
• Promotes IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of IT resources
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Continuously improve through feedback 
• Handle online chats 
• Create Invoices assessing with the Accounting department 
• Follow with the technical Support team