To develop, implement and manage campaigns and commercial activities.

To work closely with Customer Services, and Sales teams to ensure brand and customer strategies are executed in prioritized accounts.

• Key Account Plans.
• Execute tactical commercial activities.
• Use of business intelligence (including market research, loss of exclusivity, price and tariff changes etc.) to inform forecasts, plans and activities.
• Monitor progress against designated plans to ensure corrective action can be taken if deviations occur.
• Ensure the availability of USP’s product at the wholesaler’s level against agreed metrics.
• Order tracking, billing and customer account
• Regular review of performance and progress of implementation of plans against agreed metrics
• Ensure the integration and sharing of all brand and customer knowledge into brand and customer marketing via agreed processes.
• Develop constructive internal and cross functional relationships to facilitate team working; the exchange of information; customer knowledge and the development of business opportunities.
• To maintain accurate and timely records.
• Ensure compliance to FCPA and GPIHP

• Achieving budget.
• Ensure Growth.
• Timely submission of plans.
• Business / Customer / Account plans reviewed Monthly basis and revised to capitalize on opportunities.
• Number of new business opportunities acted on
• Timely submission of accurate reports.
• % compliance to legislation / policies and SOPs eg Adverse Event Reporting; GPIHP

• Build and execute on Key Account plans.
• Collect, analyze, interpret and share relevant market information and sales data to support the identification of sales and opportunities.
• Monitor performance account plan execution; contact plan; customer satisfaction metrics – highlighting issues and taking appropriate actions.
• Regularly review and update business/account/ customer plans.
• Participate and contribute to cross functional work.

• Be the face for key accounts /wholesalers.

• Manage designated key accounts for given geography by developing strategic partnerships that deliver on customer and USP objectives

• Maintain up to date customer / account records – using appropriate tools and processes.

• Build and manage key relationships locally.

• Ensure that accurate, timely and relevant customer knowledge; information managed.

▪ Develop customer value propositions.

▪ Regularly review customer profiles and information to help build stronger customer relationships.

▪ Develop comprehensive working knowledge of key accounts, market drivers and key stakeholders – identify    customer and business opportunities / threats.

▪ Individual demonstrates knowledge and understanding of current issues and trends / implications for USP.

• Identification and planned activity on priority accounts and customers.
• Product related orders.
• Ensure an adequate follow up of sales between customers and USP
• Ensure an available Funding for USP products on credit limit & payment terms
• Ensure regular customers recruitment according to internal process and compliance.
• Build a Customer Plan

• Help develop customer value propositions.
• Identify and build meaningful business relationships with key customers throughout the distribution Chain.
• Build relationships with influencers in key accounts.
• Work closely with Sales team to ensure the right business / commercial strategies are being implemented.

• University degree.
• Trilingual ability Arabic French English.
• Computer skills is a must.
• Knowledge in pharmaceutical sales and/or marketing.
• Interpersonal skills and flexibility.
• Ability to communicate fluently with people outside.
• Reporting skills.
• Mobile throughout the national territory

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.