- The Hybrid Hotel is looking for a Security Supervisor to join our team.
- The Security Supervisor is responsible for managing the day to day security operation and ensuring the safety and security of all guests, residents, employees and property.
- The role includes risk, loss management of the property, as well as taking a lead in Work place safety and life/fire safety systems, preventing situations that could jeopardize the safety and operation of the hotel.
- Supervise the shift safety & security operations, ensuring adequate patrol patterns and frequencies are maintained to ensure the safety and security of guests and associates
- Responsible for checking all fire, life safety equipment are within the expiry limits (such as hand held chemical extinguishers etc)
- Ensure prompt reporting of maintenance issues by safety & security officers as they record them during their patrols.
- Conduct random bag inspections of associates entering and leaving the building.
- Ensure asset removal policy is adhered to, to prevent hotel assets being removed from the hotel without the proper authority
- Maintain perimeter patrols at points of entry and egress to ensure that all people within the hotel environs have a genuine purpose and are not loitering or are present for other reasons.
- Regularly attend to the common area where guests present and make guests feel delighted and secured.
- For examples, greeting guests at the club lounge, holding doors at the entrance, assisting with deliveries when necessary
- Take appropriate action to resolve guest complaints.
- Communicate with guests in a manner, which promotes goodwill, trust and satisfaction
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Our ideal Security Supervisor:
- Our ideal Security Supervisor candidate will have strong leadership and communication skills and good problem-solving ability.
- Applicants are required to have two years experience of public or private security in a supervisory/managerial capacity is required.
- Applicants also are required to have a flexible schedule and the ability to work all shifts, weekends and holidays.