Associate Clinical Application - Transcutaneous
In our line of work, life isn t a given - it s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we re located. Creating impactful innovations like ours doesn t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we re working at the pace of change to improve patient lives with diagnostic tools that address the world s biggest health challenges.
The Associate Clinical Application, Transcutaneous Monitoring (TCM) for Radiometer is responsible for ensuring customers have a positive experience using Radiometer TCM, and that they are able to use the analyzers effectively to improve patient care. Providing vital training and education to customers in the pre-analytical, analytical and post-analytical operation.
This position is based in Riyadh, Saudi Arabia and will be working in hybrid work set-up. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.
You will be a part of the Sales Function and report to the Sales Manager, Central & Eastern. If you thrive in a multifunctional & supporting role and want to work to build a world-class Sales & Commercial organization read on.
In this role, you will have the opportunity to:
• Develop & deliver sophisticated training covering products, technical, application, troubleshooting and pre-analytical to customers & internal teams in the assigned region.
• Support current & potential customers with technical validation, comparison studies, conduct product evaluation & accreditation process including CAP, JCI, CBAHI. etc.
• Deliver continued education to Radiometer customers and effectively respond to customer needs concerning clinical questions or problems.
• Establish a routine and continual follow up for current and prospective customers to ensure satisfaction with Radiometer products.
• Collaborate on installations and demonstrations as needed to support Sales and Information Technology Solutions (ITS) team.
• Work closely with Sales & Service team to provide technical expertise and increase customer satisfaction.
• Support customer-facing events and trade shows as required.
• Provide feedback to product development teams based on customer feedback & their own experience.
• Keep up to date with latest developments in the Transcutaneous Monitoring communities, including market trends.
The essential requirements of the job include:
• University graduation in Respiratory Therapy, Nursing, Health Science or equivalent qualification.
• Experience developing educational tools, presentation skills & conducting trainings.
• At least 5 years of relevant experience on TCM devices in hospitals, Respiratory devices in hospitals/clinical laboratories, hospital data management with strong track record of success.
• Excellent communication and presentation skills, able to work in a multidisciplinary team.
• Knowledge and experience with middleware preferred.
• Proficient in Microsoft office tools (Excel, Word, Outlook, and PowerPoint) & CRM.<br/><br/>Company Industry
Pharma
Biotech
Clinical Research
Department / Functional Area
Doctor
Nurse
Paramedics
Medical Research
Keywords
Associate Clinical Application - Transcutaneous
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